How to Change Eufy Internet Connection

Changing your Eufy internet connection is simple with the right steps. This guide walks you through updating Wi-Fi settings on your Eufy devices using the app, ensuring uninterrupted security and performance.

Key Takeaways

• Use the Eufy Security app: All connection changes are managed through the official app on your smartphone or tablet.
• Ensure strong Wi-Fi signal: Place your Eufy device within range of your router to avoid disconnections during setup.
• Reconnect after network changes: If you update your router or change Wi-Fi passwords, you must reconfigure your Eufy devices.
• Factory reset if needed: For stubborn devices, a factory reset may be required before reconnecting to a new network.
• Check device compatibility: Most Eufy cameras and sensors support 2.4 GHz networks; only select models work on 5 GHz.
• Update firmware regularly: Keep your Eufy devices updated to ensure smooth connectivity and access to new features.
• Use guest networks cautiously: Some Eufy devices may not connect reliably to guest or public Wi-Fi networks.

How to Change Eufy Internet Connection: A Complete Step-by-Step Guide

If you’ve recently moved, upgraded your router, or changed your Wi-Fi password, you might be wondering how to change your Eufy internet connection. Whether you’re using a Eufy doorbell, indoor camera, outdoor camera, or security system, reconnecting to a new network is essential to keep your smart home security running smoothly.

The good news? It’s easier than you think. With the Eufy Security app and a few simple steps, you can update your device’s Wi-Fi settings in minutes. This guide will walk you through the entire process—from preparing your network to troubleshooting common issues—so you can get your Eufy devices back online with confidence.

By the end of this guide, you’ll know exactly how to change your Eufy internet connection, whether you’re switching to a new router, updating your password, or moving to a different location. We’ll cover everything from basic setup to advanced troubleshooting, ensuring your home security stays strong and reliable.

Why You Might Need to Change Your Eufy Internet Connection

There are several common reasons why you might need to update your Eufy device’s internet connection:

• Moving to a new home: Your new Wi-Fi network will have a different name (SSID) and password.
• Upgrading your router: New routers often come with updated security settings or different network configurations.
• Changing your Wi-Fi password: For security reasons, many people update their passwords regularly.
• Switching internet providers: A new ISP may require a completely new network setup.
• Network performance issues: If your Eufy device keeps disconnecting, reconnecting to a stronger or less congested network can help.

No matter the reason, the process remains largely the same. The key is using the Eufy Security app to guide you through the reconnection process.

Before You Begin: Important Preparations

Before changing your Eufy internet connection, take a few minutes to prepare. This will help avoid frustration and ensure a smooth transition.

Check Your Wi-Fi Network

Most Eufy devices, including cameras and doorbells, only support 2.4 GHz Wi-Fi networks. While some newer models (like the EufyCam 3 and Eufy Video Doorbell Dual) support 5 GHz, the majority still rely on the 2.4 GHz band for better range and wall penetration.

To check your network:

• Open your phone’s Wi-Fi settings.
• Look at the network name (SSID). If it ends in “5G” or “5GHz,” it’s a 5 GHz network.
• If your router broadcasts both 2.4 GHz and 5 GHz under the same name (band steering), consider temporarily separating them for easier setup.

Tip: If your router combines both bands, log into your router’s admin panel and create separate SSIDs (e.g., “HomeWiFi_2.4G” and “HomeWiFi_5G”). This makes it easier to connect your Eufy device to the correct network.

Ensure Strong Signal Strength

Your Eufy device needs a stable Wi-Fi connection to function properly. Weak signals can cause lag, disconnections, or failed setups.

To test signal strength:

• Stand near the location where your Eufy device will be installed.
• Use a Wi-Fi analyzer app (like NetSpot or Wi-Fi Analyzer) to check signal strength.
• Aim for at least -60 dBm or higher (closer to 0 is better).

If the signal is weak, consider:

• Moving your router closer to the device.
• Using a Wi-Fi extender or mesh system.
• Repositioning the device to a spot with better coverage.

Update the Eufy Security App

Make sure you’re using the latest version of the Eufy Security app. Older versions may lack support for newer devices or have bugs that affect connectivity.

To update:

• Open the App Store (iOS) or Google Play Store (Android).
• Search for “Eufy Security.”
• Tap “Update” if available.

Gather Necessary Information

Have the following ready before starting:

• Your new Wi-Fi network name (SSID).
• Your Wi-Fi password (case-sensitive).
• Your Eufy account login details.
• The serial number or QR code of your Eufy device (found on the device or packaging).

How to Change Eufy Internet Connection Using the App

Now that you’re prepared, let’s walk through the step-by-step process of changing your Eufy internet connection.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the same account used to set up your devices.

If you’ve forgotten your login details:

• Tap “Forgot Password?” on the login screen.
• Enter your email address and follow the instructions to reset.

Step 2: Select the Device You Want to Reconnect

From the home screen, tap on the device you want to reconnect (e.g., “Front Door Camera” or “Living Room Cam”).

If the device is currently offline, it may appear grayed out or show a “Disconnected” status.

Step 3: Access Device Settings

Once you’ve selected the device, tap the gear icon (⚙️) in the top-right corner to open the settings menu.

Step 4: Choose “Wi-Fi Settings” or “Network”

Scroll down and look for an option like:

• “Wi-Fi Settings”
• “Network”
• “Change Wi-Fi”

Tap on it to begin the reconnection process.

Step 5: Follow the On-Screen Instructions

The app will now guide you through the reconnection process. Here’s what to expect:

• The app will ask you to confirm that your device is powered on and in pairing mode.
• You may need to press and hold a button on the device (like the sync button) to enter pairing mode. Refer to your device’s manual if unsure.
• The app will scan for available Wi-Fi networks.

Tip: If your device doesn’t appear in the list, try moving it closer to the router or restarting both the device and the app.

Step 6: Select Your New Wi-Fi Network

From the list of available networks, tap on your new Wi-Fi network (e.g., “HomeWiFi_2.4G”).

If your network isn’t showing up:

• Ensure your phone is connected to the same 2.4 GHz network.
• Move closer to the router.
• Restart your router and try again.

Step 7: Enter Your Wi-Fi Password

Carefully type in your Wi-Fi password. Remember:

• Passwords are case-sensitive.
• Avoid spaces unless they’re part of the password.
• Double-check for typos.

Pro Tip: If you’re unsure about your password, check your router’s label or log into your router’s admin page (usually accessible via a browser at 192.168.1.1 or 192.168.0.1).

Step 8: Wait for the Connection to Complete

After entering the password, the app will attempt to connect your Eufy device to the new network. This usually takes 30–60 seconds.

During this time:

• Do not close the app or turn off your phone.
• Keep the device powered on.
• Stay near the device and router.

Once connected, you’ll see a confirmation message like “Wi-Fi Connected” or “Setup Complete.”

Step 9: Test the Connection

To ensure everything is working:

• Return to the home screen in the app.
• Tap on the device to view the live feed.
• Check for clear video, audio, and motion detection.

If the feed loads quickly and without interruption, your Eufy internet connection has been successfully changed.

How to Change Eufy Internet Connection with a Factory Reset

If the standard method doesn’t work—perhaps because the device is stuck on an old network or won’t enter pairing mode—you may need to perform a factory reset.

Warning: A factory reset will erase all settings and recordings stored on the device. Only use this as a last resort.

Step 1: Locate the Reset Button

Most Eufy devices have a small reset button, usually found:

• On the back or bottom of the device.
• Inside a pinhole (requires a paperclip or SIM tool).

Refer to your device’s manual for the exact location.

Step 2: Perform the Reset

To reset:

• Power on the device.
• Press and hold the reset button for 10–15 seconds.
• Release when the LED light flashes red or blue (varies by model).

The device will restart and return to its factory settings.

Step 3: Reconnect Using the App

Now that the device is reset:

• Open the Eufy Security app.
• Tap the “+” icon to add a new device.
• Follow the on-screen setup process as if it were a brand-new device.

This includes scanning the QR code, connecting to Wi-Fi, and naming the device.

Troubleshooting Common Issues

Even with careful preparation, you might run into problems. Here’s how to fix the most common issues when changing your Eufy internet connection.

Device Won’t Connect to Wi-Fi

If your Eufy device fails to connect:

• Check network compatibility: Ensure you’re using a 2.4 GHz network (unless your device supports 5 GHz).
• Verify password: Re-enter the Wi-Fi password carefully.
• Restart devices: Power cycle your router, phone, and Eufy device.
• Move closer: Bring the device within 10 feet of the router during setup.

App Can’t Find the Device

If the app doesn’t detect your device:

• Ensure the device is in pairing mode (LED blinking).
• Close and reopen the app.
• Try using a different phone or tablet.
• Reset the device and try again.

Weak or Unstable Connection After Setup

If the device connects but performs poorly:

• Check signal strength at the installation location.
• Use a Wi-Fi extender to boost coverage.
• Avoid placing the device near microwaves, cordless phones, or thick walls.
• Update the device firmware via the app (Settings > Device Info > Firmware Update).

Forgot Wi-Fi Password

If you don’t remember your new Wi-Fi password:

• Check your router’s label (often on the bottom).
• Log into your router’s admin page (usually 192.168.1.1).
• Look under “Wireless” or “Wi-Fi” settings.
• Contact your internet provider if needed.

Device Keeps Disconnecting

Frequent disconnections may indicate:

• Network congestion (too many devices on the same channel).
• Interference from other electronics.
• Outdated firmware.

Solutions:

• Change your router’s Wi-Fi channel (use channels 1, 6, or 11 for 2.4 GHz).
• Reduce the number of connected devices.
• Update your Eufy device’s firmware.

Tips for a Smooth Eufy Internet Connection

To keep your Eufy devices running reliably, follow these best practices:

• Use a dedicated 2.4 GHz network: If possible, set up a separate network just for IoT devices like Eufy cameras.
• Enable WPA2 or WPA3 encryption: Avoid outdated security protocols like WEP.
• Keep firmware updated: Regular updates improve performance and security.
• Monitor data usage: Eufy devices use data for live streaming and cloud storage. Check your plan if you have data caps.
• Use local storage when possible: Devices with microSD card slots can store footage locally, reducing reliance on Wi-Fi.

Conclusion

Changing your Eufy internet connection doesn’t have to be complicated. With the Eufy Security app and a few simple steps, you can seamlessly switch to a new Wi-Fi network—whether you’re moving, upgrading your router, or just improving your home security setup.

Remember to prepare your network, use the correct frequency (2.4 GHz for most devices), and follow the app’s instructions carefully. If you run into issues, a factory reset or signal booster can often resolve the problem.

By keeping your Eufy devices connected to a strong, stable network, you ensure 24/7 protection for your home. So go ahead—update that connection with confidence, and enjoy peace of mind knowing your smart security system is always online and ready to protect what matters most.