How to Change Eufy Robovac Wifi

Changing the WiFi network on your Eufy Robovac is simple with the right steps. This guide walks you through disconnecting, reconnecting, and troubleshooting your robot vacuum’s WiFi connection using the EufyHome app.

Key Takeaways

• Use the EufyHome app: All WiFi changes must be done through the official EufyHome mobile app—there’s no manual button on the vacuum.
• Ensure 2.4GHz network: Eufy Robovacs only work with 2.4GHz WiFi networks, not 5GHz or dual-band routers set to auto.
• Reset if needed: If your Robovac won’t connect, a factory reset often solves stubborn connection issues.
• Keep devices close: Place your phone and Robovac near the router during setup for a stronger signal.
• Check app updates: Always use the latest version of the EufyHome app to avoid bugs and compatibility problems.
• Name networks clearly: Avoid special characters or spaces in your WiFi name (SSID) to prevent connection errors.
• Patience pays off: The setup process can take 2–5 minutes—don’t interrupt it midway.

How to Change Eufy Robovac WiFi: A Complete Step-by-Step Guide

So, you’ve moved to a new place, upgraded your internet plan, or maybe your old WiFi network got renamed—and now your trusty Eufy Robovac won’t connect. Don’t worry! Changing the WiFi network on your Eufy Robovac isn’t as tricky as it might seem. In fact, with just your smartphone and a few minutes of your time, you can get your robot vacuum back online and cleaning like nothing ever happened.

In this guide, we’ll walk you through every step of changing your Eufy Robovac’s WiFi connection—from preparing your devices to troubleshooting common issues. Whether you’re using a Robovac 11S, G30, H30, or any other Eufy model, the process is nearly identical. By the end, you’ll know exactly how to switch networks safely, efficiently, and without losing your cleaning schedules or map data (in supported models).

Let’s dive in!

Why You Might Need to Change Your Eufy Robovac’s WiFi

Before we get into the “how,” let’s quickly cover the “why.” There are several common reasons you might need to update your Robovac’s WiFi settings:

– You’ve moved to a new home or office with a different router.
– Your internet provider changed your network name (SSID) or password.
– You’ve upgraded from an older router to a newer one (even if the name stayed the same).
– You’re switching from a guest network to your main home network (or vice versa).
– Your Robovac keeps disconnecting due to signal interference or network congestion.

Whatever the reason, the good news is that Eufy designed its app and robots to make reconfiguration straightforward—as long as you follow the right steps.

What You’ll Need Before Starting

Before you begin, gather these essentials:

– Your smartphone or tablet with the EufyHome app installed (available on iOS and Android).
– The new WiFi network name (SSID) and password.
– Your Eufy Robovac powered on and within range of the new WiFi router.
– A stable internet connection on your phone (Wi-Fi or cellular data).
– About 5–10 minutes of uninterrupted time.

> 💡 Pro Tip: Make sure your new WiFi network is a 2.4GHz band. Eufy Robovacs do not support 5GHz networks. If your router broadcasts both bands under the same name (common with “Smart Connect” or “Band Steering” features), temporarily disable the 5GHz band or rename the 2.4GHz network so your Robovac can detect it clearly.

Step 1: Open the EufyHome App and Locate Your Robovac

First, launch the EufyHome app on your phone. If you haven’t used it in a while, you may need to log in with your Eufy account credentials.

Once logged in, you’ll see a dashboard showing all your connected Eufy devices. Look for your Robovac—it should appear with its model name (e.g., “Robovac G30 Edge”) and current status (like “Charging” or “Idle”).

If your Robovac isn’t showing up, don’t panic! It might just be offline due to the WiFi change. In that case, skip to the troubleshooting section later—but for now, assume it’s still listed in the app.

Tap on Your Robovac to Access Settings

Tap the device icon to open its control panel. Here, you’ll see options like “Start Cleaning,” “Schedule,” “Map Management,” and more. Look for a gear or settings icon—usually in the top-right corner—and tap it.

This opens the device settings menu, where you’ll find network-related options.

Step 2: Remove the Current WiFi Connection

Eufy doesn’t let you directly “edit” the existing WiFi settings. Instead, you must first remove the old connection before adding the new one.

Find the “Wi-Fi Settings” or “Network” Option

In the settings menu, scroll down until you see an option labeled “Wi-Fi Settings,” “Network,” or “Change Wi-Fi.” The exact wording varies slightly by model and app version, but it’s always clearly marked.

Tap this option. You’ll likely see a message like “Current Wi-Fi: [YourOldNetworkName]” along with a button to “Forget Network” or “Remove Wi-Fi.”

Confirm Removal

Tap “Forget Network” or “Remove Wi-Fi.” The app will ask you to confirm—go ahead and confirm. This doesn’t delete your cleaning history or maps (on models that support them); it only disconnects the vacuum from the current WiFi.

Once removed, your Robovac will go offline in the app. That’s normal! It’s now ready to connect to a new network.

Step 3: Put Your Robovac into Pairing Mode

Now it’s time to teach your Robovac about your new WiFi network. To do this, you’ll need to put it into pairing (or setup) mode.

Locate the Physical Buttons on Your Robovac

Turn your Robovac over so you can see the bottom panel. Most Eufy models have two main buttons: “Power” and “Spot Clean” (or “Home” on some versions). The exact layout depends on your model, but the process is consistent.

Press and Hold the Correct Button Combination

For most Eufy Robovacs (including the 11S, G10, G20, G30, H30, etc.), follow these steps:

1. Make sure the Robovac is powered on (not in sleep mode).
2. Press and hold the “Home” button (or “Spot Clean” on older models) for 3–5 seconds until you hear a voice prompt like “Waiting for connection” or see the Wi-Fi indicator light blinking blue.

> ⚠️ Note: On some newer models like the Robovac X8 or X9, you may need to press and hold both the “Power” and “Home” buttons simultaneously for 3 seconds. Check your user manual if unsure—but the voice prompt will confirm when pairing mode is active.

Once in pairing mode, the Robovac will broadcast a temporary Wi-Fi signal that your phone can connect to during setup.

Step 4: Reconnect via the EufyHome App

Now return to the EufyHome app. Since you removed the old WiFi, the app should prompt you to set up a new connection—or you can manually start the process.

Start the Setup Process

If the app doesn’t auto-detect your Robovac in pairing mode, go back to the home screen and tap the “+” (plus) icon to add a new device. Select “Robot Vacuum” and then choose your specific model from the list.

The app will scan for nearby Robovacs in pairing mode. When it finds yours, tap it to proceed.

Connect Your Phone to the Robovac’s Temporary Network

The app will now ask you to temporarily connect your phone to the Robovac’s own Wi-Fi network (it usually appears as something like “Eufy_XXXX” in your phone’s Wi-Fi settings).

Go to your phone’s Settings > Wi-Fi, find the Eufy network, and connect to it. You won’t need a password—it’s open for setup purposes.

> 🔒 Security Note: This temporary network is only active during setup and disappears once pairing is complete. No personal data is transmitted over it.

Enter Your New WiFi Credentials

Back in the EufyHome app, you’ll now see a screen asking for your home WiFi details:

– **Network Name (SSID):** Type or select your new 2.4GHz WiFi network.
– **Password:** Enter the exact password (case-sensitive!).

Double-check for typos—even a single wrong character will cause the connection to fail.

Initiate the Connection

Tap “Connect” or “Next.” The app will send your WiFi credentials to the Robovac over the temporary network. Your Robovac will then attempt to join your home WiFi.

This step can take 1–3 minutes. During this time:
– The Robovac may beep or speak status updates.
– The Wi-Fi light on the vacuum will blink rapidly (usually blue or white).
– Do not turn off your phone, close the app, or move too far from the Robovac.

Step 5: Confirm Successful Connection

Once the process completes, your Robovac should appear back online in the EufyHome app with a green status indicator.

Test the Connection

Try sending a simple command—like “Start Cleaning” or “Return to Dock.” If the Robovac responds promptly, congratulations! Your WiFi change was successful.

You should also verify that:
– The Robovac appears under the correct network name in the app.
– Scheduled cleanings are still active (if you had them set).
– Map data is preserved (on models with mapping features like the G30 or H30).

> ✅ Success Sign: A solid Wi-Fi icon in the app and responsive controls mean everything is working.

Troubleshooting Common WiFi Connection Issues

Even with perfect steps, sometimes things go sideways. Here’s how to fix the most common problems:

“Robovac Won’t Enter Pairing Mode”

– Ensure the battery is above 20%. Low power can prevent pairing.
– Try a full restart: Turn off the Robovac, wait 10 seconds, then turn it back on.
– On older models, cleaning the charging contacts might help (dust can interfere with signals).

“App Can’t Find My Robovac During Setup”

– Make sure your phone is connected to the Robovac’s temporary network (not your home WiFi).
– Toggle your phone’s Wi-Fi off and on.
– Move closer to the Robovac—ideally within 3–5 feet.

“Connection Fails After Entering WiFi Password”

– Double-check that you’re using a 2.4GHz network. Many modern routers hide band separation—log into your router admin panel and temporarily disable 5GHz or rename the 2.4GHz network (e.g., “HomeWiFi_2.4G”).
– Avoid special characters (!, @, #, spaces) in your SSID or password.
– Restart your router before retrying.

“Robovac Connects But Keeps Disconnecting”

– Your WiFi signal may be weak where the dock is located. Use a Wi-Fi extender if needed.
– Too many devices on the same network can cause congestion—try reducing connected devices during setup.
– Update your Robovac’s firmware via the app (Settings > Firmware Update).

“I Forgot to Remove the Old WiFi—Now What?”

No problem! You can still force a reset:
1. Perform a factory reset (see below).
2. Then follow the standard setup steps above.

How to Factory Reset Your Eufy Robovac (If All Else Fails)

If your Robovac is completely unresponsive or stuck in a connection loop, a factory reset clears all settings and lets you start fresh.

> ⚠️ Warning: This erases all schedules, maps (on supported models), and custom settings. Use only as a last resort.

Steps to Factory Reset

1. Power on your Robovac.
2. Press and hold the “Power” button for 10–15 seconds until you hear a long beep or voice prompt like “Factory reset complete.”
3. The vacuum will restart automatically.
4. Now follow the standard setup process from Step 3 onward.

After a reset, your Robovac behaves like it’s brand new—ready for first-time pairing.

Tips for a Smooth WiFi Switch

To avoid headaches in the future, keep these best practices in mind:

– **Name your networks clearly:** Use simple names like “HomeWiFi” instead of “MyAwesomeNetwork_2.4GHz_v2.”
– **Keep your app updated:** Eufy frequently releases bug fixes and compatibility improvements.
– **Don’t rush:** Let each step complete fully—interrupting the process can corrupt the connection.
– **Test after moving the dock:** If you relocate your charging station, ensure it’s still within strong WiFi range.
– **Use the same phone:** If possible, use the same device that originally set up the Robovac—it reduces authentication conflicts.

Conclusion

Changing the WiFi network on your Eufy Robovac doesn’t have to be stressful. With the EufyHome app, a few button presses, and attention to detail (especially regarding 2.4GHz networks), you can seamlessly transition your robot vacuum to a new internet connection in under 10 minutes.

Remember: patience, proximity to your router, and double-checking your credentials are your best allies. And if things go wrong? A factory reset is always there as a reliable backup plan.

Now that your Robovac is back online, it’s ready to keep your floors spotless—no matter where life takes you. Happy cleaning!