How to Change Wifi Eufy Vacuum
This guide walks you through how to change WiFi on your Eufy vacuum quickly and easily. Whether you’ve moved, upgraded your router, or need to reconnect, we’ll show you the exact steps using the Eufy app and your device.
Key Takeaways
- Reset your vacuum’s network settings first: This clears old WiFi data and prepares the device for a fresh connection.
- Use the EufyHome app for all setup steps: The app is the only official way to manage WiFi changes on your Eufy vacuum.
- Ensure your phone is connected to the 2.4GHz band: Most Eufy vacuums only support 2.4GHz networks, not 5GHz.
- Keep your vacuum charged above 20%: Low battery can interrupt the setup process and cause failures.
- Place the vacuum near your router during setup: Strong signal strength ensures a smooth connection process.
- Follow the LED indicator cues: Blinking lights on your vacuum tell you its status—learn what they mean.
- Restart your router if connection fails: A simple reboot often resolves network-related issues.
How to Change WiFi Eufy Vacuum: A Complete Step-by-Step Guide
So, you’ve got a Eufy robot vacuum—maybe it’s the RoboVac 11S, G30, G40, or another model—and now you need to change the WiFi network it’s connected to. Maybe you moved to a new home, upgraded your internet plan, or your router got replaced. Whatever the reason, don’t worry. Changing the WiFi on your Eufy vacuum is easier than you think, and this guide will walk you through every step.
In this comprehensive how-to, you’ll learn exactly how to change WiFi Eufy vacuum settings using the EufyHome app, troubleshoot common connection problems, and keep your smart cleaning companion running smoothly. Whether you’re a tech newbie or a seasoned smart home user, we’ve made this guide simple, clear, and jargon-free.
By the end, you’ll be able to reconnect your vacuum to a new network in under 10 minutes—no frustration, no guesswork.
Why You Might Need to Change Your Eufy Vacuum’s WiFi
Visual guide about How to Change Wifi Eufy Vacuum
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Before diving into the steps, let’s quickly cover why you might need to update your vacuum’s WiFi connection. Understanding the reasons can help you avoid future issues and know when it’s time to act.
- Moving to a new home: Your new place likely has a different router and network name (SSID).
- Router replacement or upgrade: New routers often come with new network names and passwords.
- Changing your internet provider: This usually means a new modem/router and new login details.
- Network security updates: You may have changed your WiFi password for safety.
- Switching from 5GHz to 2.4GHz: Some users accidentally connect to the wrong band and need to fix it.
- Vacuum not responding to app commands: A weak or lost connection might require a fresh setup.
If any of these apply, it’s time to reconnect your Eufy vacuum to the correct network. The good news? It’s a straightforward process once you know the steps.
What You’ll Need Before Starting
Visual guide about How to Change Wifi Eufy Vacuum
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Before you begin, make sure you have the following ready. Skipping any of these could cause delays or connection failures.
1. Your Eufy Vacuum
Make sure your vacuum is powered on and has at least 20% battery. A low battery can interrupt the setup process. If needed, charge it fully before starting.
2. The EufyHome App
Download the EufyHome app from the Apple App Store (iOS) or Google Play Store (Android) if you don’t already have it. This is the only official app for managing your Eufy devices. Avoid third-party apps—they won’t work.
3. Your New WiFi Network Details
You’ll need:
- The exact name (SSID) of your WiFi network
- The correct password (case-sensitive)
- Confirmation that it’s a 2.4GHz network (most Eufy vacuums don’t support 5GHz)
4. A Smartphone or Tablet
You’ll use this to run the EufyHome app and guide the setup process. Make sure it’s connected to the same 2.4GHz network you want your vacuum to use.
5. A Stable Internet Connection
Your phone and vacuum both need a strong signal. Place your vacuum within 10–15 feet of your router during setup for best results.
Step 1: Reset Your Eufy Vacuum’s Network Settings
The first and most important step is to reset your vacuum’s network settings. This clears any old WiFi information and prepares the device to connect to a new network.
Why is this necessary? Your vacuum remembers the last network it was connected to. If you try to reconnect without resetting, it might keep trying to connect to the old network—even if that network no longer exists.
How to Reset Network Settings on Different Eufy Models
The reset method varies slightly depending on your vacuum model. Here’s how to do it for the most common ones:
For RoboVac 11S, 15C, 25C, 30C, 35C:
- Press and hold the “Home” and “Spot Clean” buttons at the same time.
- Hold them for about 5–7 seconds until you hear a beep and see the WiFi light blink rapidly.
- Release the buttons. The vacuum is now in pairing mode.
For RoboVac G30, G40, G20, G10:
- Press and hold the “Home” button for 10 seconds.
- The WiFi indicator will blink quickly, and you’ll hear a voice prompt saying “WiFi reset.”
- Release the button. Your vacuum is ready to connect to a new network.
For RoboVac L70, L90, L35:
- Press and hold the “Home” and “Power” buttons together for 10 seconds.
- The device will beep and the WiFi light will flash rapidly.
- Release the buttons to complete the reset.
Pro Tip: After resetting, the vacuum will no longer respond to app commands until it’s reconnected. That’s normal—just proceed to the next step.
Step 2: Open the EufyHome App and Start Setup
Now that your vacuum is reset, it’s time to use the EufyHome app to reconnect it to your new WiFi network.
Launch the EufyHome App
Open the app on your smartphone or tablet. If you’re not already logged in, sign in with your Eufy account. If you don’t have one, create a free account—it’s required for device management.
Tap “Add Device”
On the home screen, look for a “+” icon or a button that says “Add Device” or “Add Robot Vacuum”. Tap it to begin the setup process.
Select Your Vacuum Model
The app will show a list of Eufy devices. Choose the model that matches your vacuum (e.g., RoboVac G30, RoboVac 35C). If you’re unsure, check the label on the bottom of your vacuum.
Confirm the Vacuum Is in Pairing Mode
The app will ask you to confirm that your vacuum’s WiFi light is blinking rapidly. If it is, tap “Yes”. If not, go back to Step 1 and reset the network settings again.
Step 3: Connect Your Phone to the 2.4GHz WiFi Network
This step is critical—and often overlooked. Most Eufy vacuums only support the 2.4GHz WiFi band, not the faster 5GHz band. If your phone is connected to 5GHz, the setup will fail.
Check Your Phone’s WiFi Band
On most dual-band routers, the 2.4GHz and 5GHz networks have similar names—like “HomeWiFi” and “HomeWiFi_5G.” Make sure your phone is connected to the 2.4GHz version.
How to Switch to 2.4GHz (If Needed)
- Go to your phone’s Settings > WiFi.
- Forget the current network (if it’s 5GHz).
- Reconnect to the 2.4GHz network using the correct password.
Important: Some newer phones automatically switch between bands. To avoid confusion, temporarily disable 5GHz on your router (via router settings) during setup, then re-enable it later.
Step 4: Enter Your WiFi Network Details
Now it’s time to tell your vacuum which network to join.
Select Your WiFi Network
The EufyHome app will scan for available networks. Look for your 2.4GHz network in the list and tap it.
Enter the Password
Type in your WiFi password exactly as it appears. Remember:
- Passwords are case-sensitive (e.g., “MyPass123” is different from “mypass123”).
- Avoid special characters if possible—some vacuums have trouble with symbols like @, #, or &.
- If you’re unsure, check your router’s label or login page.
Tap “Connect”
After entering the password, tap the connect button. The app will now attempt to send the network information to your vacuum.
Step 5: Wait for the Connection to Complete
This is where patience pays off. The connection process can take anywhere from 30 seconds to 2 minutes.
Watch the LED Indicator
Your vacuum has a WiFi light (usually near the power button). Here’s what the lights mean:
- Rapid blinking: Vacuum is searching for the network.
- Slow blinking: Connecting to the network.
- Solid light: Successfully connected.
- No light or red light: Connection failed.
Listen for Voice Prompts
Many Eufy vacuums give voice feedback. You might hear:
- “Connecting to WiFi…”
- “WiFi connected successfully.”
- “Connection failed. Please try again.”
If you hear a success message and see a solid light, congratulations—your vacuum is now connected to the new WiFi network.
Step 6: Test the Connection
Don’t assume it’s working just because the light is on. Test it to be sure.
Send a Test Command
In the EufyHome app:
- Tap your vacuum’s icon.
- Press the “Clean” button to start a quick cleaning cycle.
- Watch to see if the vacuum responds.
If it starts cleaning, the connection is successful.
Check Remote Features
Try other features like:
- Scheduling a cleaning
- Viewing the cleaning map (if supported)
- Adjusting suction power
If all features work, your vacuum is fully reconnected.
Troubleshooting Common WiFi Connection Issues
Even with perfect steps, sometimes things go wrong. Here’s how to fix the most common problems.
Issue 1: Vacuum Won’t Connect to WiFi
Possible Causes:
- Wrong network band (using 5GHz instead of 2.4GHz)
- Incorrect password
- Weak signal
- Router firewall blocking the device
Solutions:
- Double-check that your phone and vacuum are on 2.4GHz.
- Re-enter the password carefully.
- Move the vacuum closer to the router.
- Restart your router and try again.
- Check your router settings—disable AP isolation or client isolation if enabled.
Issue 2: App Says “Device Not Found”
Possible Causes:
- Vacuum not in pairing mode
- App not detecting the device
- Bluetooth interference
Solutions:
- Reset the vacuum’s network settings again.
- Close and reopen the EufyHome app.
- Turn off Bluetooth on your phone temporarily.
- Ensure the vacuum is powered on and not in sleep mode.
Issue 3: Connection Drops Frequently
Possible Causes:
- Weak WiFi signal in cleaning areas
- Router overloaded with devices
- Interference from other electronics
Solutions:
- Use a WiFi extender to boost signal in large homes.
- Limit the number of devices on your network.
- Keep the vacuum away from microwaves, cordless phones, and baby monitors.
Issue 4: Vacuum Connects but Doesn’t Respond to App
Possible Causes:
- App needs an update
- Vacuum firmware is outdated
- Network congestion
Solutions:
- Update the EufyHome app from the app store.
- Check for firmware updates in the app under “Device Settings.”
- Restart both the vacuum and your phone.
Tips for a Smooth WiFi Setup Experience
To avoid headaches and ensure a successful connection every time, follow these best practices.
1. Keep Your Vacuum Charged
A low battery can cause the vacuum to shut down mid-setup. Always charge it to at least 50% before starting.
2. Use a Simple WiFi Password
Avoid long passwords with special characters. Use a mix of letters and numbers (e.g., “CleanHome2024”) for better compatibility.
3. Update Your Vacuum’s Firmware
Outdated firmware can cause connection issues. Check for updates in the EufyHome app regularly.
4. Avoid Public or Guest Networks
Eufy vacuums work best on private, password-protected home networks. Guest networks often block device communication.
5. Reconnect After Router Changes
If you reset your router, change its settings, or update firmware, reconnect your vacuum to avoid disconnection.
How to Prevent Future WiFi Issues
Once your vacuum is connected, take a few steps to keep it running smoothly.
1. Label Your Router
Write down your network name and password and stick it on your router. This helps when you need to reconnect devices.
2. Use a Mesh WiFi System
If you have a large home, a mesh system (like Eero or Google Nest) ensures strong signal coverage everywhere your vacuum cleans.
3. Schedule Regular App Checks
Open the EufyHome app once a month to check for updates and ensure your vacuum is online.
4. Avoid Moving the Router
If possible, keep your router in a central location. Moving it can weaken the signal in certain areas.
Conclusion
Changing the WiFi on your Eufy vacuum doesn’t have to be complicated. By following this guide, you’ve learned how to change WiFi Eufy vacuum settings step by step—from resetting the network to testing the connection and troubleshooting common issues.
Remember the key steps:
- Reset the vacuum’s network settings
- Use the EufyHome app
- Connect to a 2.4GHz network
- Enter the correct password
- Test the connection
With a little patience and the right approach, your Eufy vacuum will be back online and ready to clean—no matter where you are or what network you’re using.
Now go enjoy your smart home life, one clean floor at a time.
