How to Change Wifi for Eufy Robovac

Changing the WiFi network for your Eufy RoboVac is essential when switching routers or moving to a new home. This guide walks you through every step—from preparing your device to reconnecting it to a new network—so your robot vacuum stays connected and functional.

Key Takeaways

• Prepare your Eufy RoboVac: Ensure the vacuum is charged and in pairing mode before starting the WiFi change process.
• Use the EufyHome app: The official app is required to update network settings and reconnect your RoboVac to a new WiFi network.
• Connect to 2.4GHz networks only: Eufy RoboVac models do not support 5GHz WiFi bands, so ensure your router broadcasts a 2.4GHz signal.
• Reset if necessary: If the vacuum won’t connect, perform a factory reset to clear old network data and start fresh.
• Check signal strength: Place your RoboVac near the router during setup to avoid connection drops due to weak signals.
• Update firmware regularly: Keep your RoboVac’s software up to date to ensure compatibility with the latest WiFi standards and app features.
• Contact support if stuck: Eufy customer service can assist with persistent connection issues or app errors.

How to Change WiFi for Eufy Robovac

If you’ve recently moved, upgraded your internet plan, or simply changed your home WiFi network, you’ll need to update your Eufy RoboVac’s connection settings. Unlike some smart home devices that automatically reconnect, the Eufy RoboVac requires manual reconfiguration when switching networks. This comprehensive guide will walk you through the entire process—step by step—so your robot vacuum stays connected, responsive, and ready to clean.

Whether you own a RoboVac 11S, G30, G40, or any other Eufy model, the steps are largely the same. We’ll cover everything from preparing your device and using the EufyHome app to troubleshooting common issues. By the end, you’ll know exactly how to change WiFi for Eufy Robovac and keep your smart cleaning routine running smoothly.

Why You Might Need to Change WiFi

There are several common reasons you might need to update your Eufy RoboVac’s WiFi settings:

• Moving to a new home: Your new router will have a different network name (SSID) and password.
• Upgrading your internet service: New modems or routers often come with new network credentials.
• Changing your WiFi password: For security reasons, you may have updated your network password.
• Switching from a guest network: If your RoboVac was previously on a guest network, you might want to move it to your main network.
• Router replacement: Even if the network name stays the same, a new router may require re-pairing.

No matter the reason, the process is straightforward—but it does require careful attention to detail. Let’s dive into the steps.

What You’ll Need Before Starting

Before you begin changing the WiFi for your Eufy RoboVac, gather the following:

• Your Eufy RoboVac: Make sure it’s charged (at least 50% battery) and powered on.
• Smartphone or tablet: You’ll need a device with the EufyHome app installed.
• EufyHome app: Download it from the Apple App Store or Google Play Store if you don’t already have it.
• New WiFi network details: Have your network name (SSID) and password ready.
• Access to your router: Ensure your 2.4GHz WiFi band is enabled (more on this below).
• Stable internet connection: Your phone should be connected to the same WiFi network you want to assign to the RoboVac.

Having these items ready will make the process faster and reduce the chance of errors.

Step 1: Prepare Your Eufy RoboVac

Before connecting to a new network, your RoboVac needs to be in pairing mode. Here’s how to prepare it:

Ensure the Vacuum Is Charged

Plug your RoboVac into its charging dock and let it charge for at least 30 minutes. A low battery can interrupt the setup process. The indicator light should show a solid green or blue when fully charged.

Power On the Device

Press the power button on the top of the RoboVac to turn it on. You should hear a startup sound and see the status lights illuminate.

Clear Old Network Settings (If Needed)

If your RoboVac is still connected to the old network, it may not enter pairing mode automatically. To clear old settings:

• Press and hold the Home and Spot buttons simultaneously for 5 seconds.
• The RoboVac will emit a beep and the WiFi light will start blinking—this means it’s in pairing mode.

Place the RoboVac Near the Router

For the best connection during setup, place your RoboVac within 10 feet of your WiFi router. This ensures a strong signal and reduces the chance of pairing failure.

Step 2: Open the EufyHome App

The EufyHome app is your control center for all Eufy smart devices. It’s where you’ll manage WiFi settings, schedule cleanings, and monitor performance.

Download or Update the App

If you don’t have the app, search for “EufyHome” in your device’s app store and install it. If you already have it, check for updates—older versions may not support newer RoboVac models.

Log In to Your Account

Open the app and sign in with your Eufy account. If you don’t have one, tap “Create Account” and follow the prompts. Use the same email and password you used when setting up your RoboVac initially.

Ensure Bluetooth Is Enabled

The app uses Bluetooth to communicate with your RoboVac during setup. Make sure Bluetooth is turned on in your phone’s settings. You don’t need to pair it manually—the app will handle it automatically.

Step 3: Remove the Old WiFi Connection

Before adding a new network, it’s best to remove the old one from the app to avoid confusion.

Go to Device Settings

In the EufyHome app, tap on your RoboVac from the home screen. This will open the device control panel.

Access Network Settings

Tap the gear icon (⚙️) in the top-right corner to open settings. Look for an option like “WiFi Settings” or “Network Configuration.”

Forget the Current Network

Select “Forget Network” or “Remove WiFi.” Confirm when prompted. This clears the old connection from the app and prepares the RoboVac for a new setup.

> Tip: If you don’t see this option, your RoboVac may not be connected. In that case, skip to the next step.

Step 4: Connect to the New WiFi Network

Now it’s time to link your RoboVac to the new WiFi network.

Start the Setup Process

In the EufyHome app, tap the “+” icon in the top-right corner. Select “Add Device” and choose “Robot Vacuum” from the list.

Put RoboVac in Pairing Mode

If it’s not already in pairing mode, press and hold the Home and Spot buttons for 5 seconds. The WiFi light should blink rapidly.

Follow the On-Screen Instructions

The app will guide you through the setup. It will detect your RoboVac via Bluetooth and prompt you to connect to the new WiFi network.

Enter Your WiFi Credentials

Select your new network from the list and enter the password. Double-check for typos—even a single incorrect character can prevent connection.

Wait for Confirmation

The app will send the network details to your RoboVac. This may take 30–60 seconds. You’ll see a progress bar and hear a confirmation sound when successful.

Test the Connection

Once connected, try sending a command—like “Start Cleaning” or “Return to Dock.” If the RoboVac responds, the WiFi change was successful.

Important: Use 2.4GHz WiFi Only

One of the most common reasons RoboVac WiFi changes fail is due to network band incompatibility.

Why 2.4GHz Is Required

Eufy RoboVac models only support 2.4GHz WiFi networks. They do not work with 5GHz bands, which are faster but have shorter range and weaker wall penetration.

Check Your Router Settings

Log into your router’s admin panel (usually via a web browser) and ensure the 2.4GHz band is enabled. Some routers combine 2.4GHz and 5GHz under one name (e.g., “HomeWiFi”), which can confuse devices.

Separate Network Names (Recommended)

For best results, set your 2.4GHz and 5GHz networks to have different names. For example:

• 2.4GHz: HomeWiFi_2.4
• 5GHz: HomeWiFi_5

This makes it easier to select the correct network during setup.

Disable Band Steering (If Available)

Some routers use “band steering” to automatically assign devices to 5GHz. Turn this off temporarily during setup to prevent your RoboVac from being redirected.

Troubleshooting Common WiFi Issues

Even with careful setup, problems can occur. Here’s how to fix the most common issues.

RoboVac Won’t Connect to WiFi

If the app says “Connection Failed” or the RoboVac doesn’t respond:

• Ensure you’re entering the correct WiFi password.
• Move the RoboVac closer to the router.
• Restart your router and try again.
• Check that the 2.4GHz band is active.
• Try turning off mobile data on your phone during setup.

App Can’t Find the RoboVac

If the app doesn’t detect your vacuum:

• Make sure Bluetooth is enabled on your phone.
• Ensure the RoboVac is in pairing mode (blinking WiFi light).
• Restart the app and try again.
• Move your phone closer to the RoboVac.

WiFi Light Stays Solid or Off

The WiFi light on your RoboVac indicates connection status:

• Solid blue/green: Connected to WiFi.
• Blinking: In pairing mode.
• Off: No connection or low battery.

If the light stays off, charge the vacuum and try again.

Connection Drops Frequently

If your RoboVac keeps losing connection:

• Check for interference from microwaves, cordless phones, or other devices.
• Move the router closer to common cleaning areas.
• Update your RoboVac’s firmware via the app.
• Consider using a WiFi extender to boost signal in large homes.

Forgot to Remove Old Network

If you skipped removing the old network and now can’t connect:

• Perform a factory reset on the RoboVac.
• Press and hold the Home and Spot buttons for 10 seconds until you hear a long beep.
• This clears all settings and restores default configuration.
• Then restart the setup process from the beginning.

Updating Firmware After WiFi Change

After changing WiFi, it’s a good idea to check for firmware updates. Newer firmware can improve connectivity, add features, and fix bugs.

How to Check for Updates

In the EufyHome app:

• Tap your RoboVac.
• Go to Settings > Firmware Update.
• If an update is available, tap “Download and Install.”
• The RoboVac will update automatically—do not turn it off during this process.

Firmware updates usually take 5–10 minutes and require a stable WiFi connection.

Why Updates Matter

Regular updates ensure your RoboVac works smoothly with the latest app versions and network standards. They can also resolve known WiFi issues reported by other users.

Tips for a Smooth WiFi Change

Follow these best practices to avoid headaches:

• Do it during the day: Avoid late-night setups when internet traffic is high or routers may be resetting.
• Use a strong password: But avoid special characters like “@” or “&” if possible—some older RoboVac models struggle with them.
• Keep the app updated: Outdated apps may not support newer RoboVac features.
• Label your networks: If you have multiple WiFi networks (e.g., guest, IoT), label them clearly to avoid confusion.
• Test after setup: Run a short cleaning cycle to confirm everything works.

When to Contact Eufy Support

If you’ve tried all the steps and your RoboVac still won’t connect, it’s time to reach out for help.

How to Get Support

Visit the Eufy support website or use the “Help” section in the EufyHome app. You can:

• Submit a support ticket.
• Chat with a representative.
• Call customer service (check regional availability).

Have your model number, purchase date, and a description of the issue ready.

What Support Can Help With

The Eufy team can assist with:

• App connectivity errors.
• Hardware malfunctions.
• Advanced troubleshooting steps.
• Warranty claims.

They may also guide you through a remote diagnostic if needed.

Conclusion

Changing the WiFi for your Eufy RoboVac doesn’t have to be complicated. With the right preparation and a clear step-by-step approach, you can update your network settings in under 15 minutes. Remember to use the EufyHome app, ensure your router broadcasts a 2.4GHz signal, and keep your RoboVac charged and close to the router during setup.

By following this guide, you’ll keep your robot vacuum connected, responsive, and ready to tackle dust and dirt—no matter how many times you change your WiFi. Regular maintenance, firmware updates, and smart placement will ensure long-term reliability. Now that you know how to change WiFi for Eufy Robovac, you can move, upgrade, or refresh your network with confidence.