How to Change Wifi on Eufy Security Camera

This guide walks you through the complete process of changing the WiFi network on your Eufy security camera. Whether you’ve moved, upgraded your router, or switched ISPs, we’ll help you reconnect your camera quickly and securely. Follow our simple instructions to avoid common pitfalls and keep your home monitoring uninterrupted.

Key Takeaways

• Use the Eufy Security app: All WiFi changes must be done through the official Eufy app—there’s no web interface or physical button reset option.
• Ensure 2.4 GHz network compatibility: Most Eufy cameras only support 2.4 GHz WiFi bands; 5 GHz networks won’t work unless your model explicitly supports it.
• Keep your camera powered during setup: A stable power source prevents interruptions that can corrupt the reconfiguration process.
• Re-pair if necessary: If the camera doesn’t reconnect automatically, you may need to remove it from the app and set it up as a new device.
• Check signal strength: Place the camera within strong WiFi range before changing networks to avoid disconnections.
• Update firmware first: Always ensure your camera has the latest firmware to prevent compatibility issues during network changes.
• Have your new WiFi credentials ready: You’ll need the exact network name (SSID) and password before starting.

Introduction: Why You Might Need to Change Your Eufy Camera’s WiFi

If you’ve recently moved homes, upgraded your internet plan, replaced your router, or simply changed your WiFi password, you’ll need to update your Eufy security camera to connect to the new network. Unlike some smart devices that allow manual network switching via buttons or web portals, Eufy cameras rely entirely on the Eufy Security mobile app for configuration.

This comprehensive guide will walk you through every step—from preparing your setup to troubleshooting common issues—so you can change your WiFi network confidently and without losing access to your camera’s live feed or recorded footage. Whether you’re using a Eufy SoloCam, Indoor Cam, or Outdoor Cam, the process is largely the same. By the end of this article, you’ll know exactly how to change WiFi on Eufy security camera models safely and efficiently.

Before You Begin: Essential Preparations

Changing your camera’s WiFi isn’t complicated, but skipping preparation steps can lead to frustration or failed connections. Take a few minutes to get organized before diving in.

Gather Your New WiFi Information

You’ll need the exact name (SSID) and password of your new WiFi network. Double-check for typos—even a single incorrect character will prevent connection. If your network uses special characters or spaces, make sure they’re entered precisely as shown in your router settings.

Confirm Your Camera Model and Compatibility

Most Eufy cameras only support 2.4 GHz WiFi networks. Check your model’s specifications in the Eufy app or user manual. For example, the Eufy SoloCam S40 supports both 2.4 GHz and 5 GHz, but the Indoor Cam C16 only works on 2.4 GHz. Using a 5 GHz network with an incompatible camera will result in a failed setup.

Ensure Stable Power and Internet

Plug your camera into a reliable power source. Battery-powered models like the SoloCam should be fully charged. Also, verify that your new WiFi network is active and working—test it with another device like your phone or laptop.

Update the Eufy Security App and Firmware

Open the Eufy Security app and check for updates in your device’s settings. Outdated apps or firmware can cause connectivity glitches. Go to **Device Settings > Firmware Update** to ensure your camera is running the latest version.

Step-by-Step Guide: How to Change WiFi on Eufy Security Camera

Now that you’re prepared, let’s walk through the actual process. We’ll cover the standard method first, followed by alternative approaches if things don’t go as planned.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the same account used to set up the camera originally. If you’ve forgotten your login details, use the “Forgot Password” feature to reset them before proceeding.

Step 2: Select Your Camera

From the home screen, tap on the camera you want to reconfigure. This will open the live view or playback screen. Look for the gear icon (⚙️) in the top-right corner—this is the device settings menu.

Step 3: Navigate to Network Settings

In the device settings menu, scroll down and tap **“Wi-Fi Settings”** or **“Network Settings”** (the exact wording may vary by model). You’ll see your current network name listed here. Tap **“Change Wi-Fi”** or **“Switch Network.”**

> 💡 **Pro Tip:** Some older Eufy models may not have a direct “Change Wi-Fi” option. In that case, you’ll need to remove the camera from the app and re-add it (we’ll cover this in the next section).

Step 4: Scan for Available Networks

The app will prompt your camera to scan for nearby WiFi networks. This may take 10–30 seconds. Once complete, a list of available SSIDs will appear. Select your new network from the list.

Step 5: Enter Your New WiFi Password

Carefully type in the password for your new network. The app may hide characters for security, so double-check for accuracy. If you make a mistake, tap the eye icon (if available) to reveal the password as you type.

Step 6: Wait for Connection Confirmation

After entering the password, tap **“Connect”** or **“Save.”** The camera will attempt to join the new network. This process typically takes 30–60 seconds. You’ll see a progress indicator in the app.

Once connected, the app will display a success message and return you to the live view. Your camera should now be streaming over the new WiFi network.

Alternative Method: Remove and Re-Add the Camera

If your Eufy camera doesn’t offer a direct WiFi change option—or if the standard method fails—you’ll need to remove the device from the app and set it up again as if it were new. This is common with older models or after major firmware updates.

Step 1: Remove the Camera from the App

Go to **Device Settings > Remove Device**. Confirm the action when prompted. This doesn’t physically reset the camera but disconnects it from your account.

Step 2: Put the Camera in Pairing Mode

For wired cameras: Unplug and replug the power cable. Wait for the status light to blink blue (or amber, depending on the model).
For battery cameras: Press and hold the sync button (usually on the bottom or side) for 5 seconds until the light blinks.

Step 3: Add the Camera as a New Device

In the Eufy app, tap the “+” icon and select your camera model. Follow the on-screen prompts to scan the QR code (found on the camera or packaging) and connect to your new WiFi network.

> ⚠️ **Important:** During setup, you’ll be asked to choose a WiFi network. Make sure to select your new one—not the old one you’re trying to replace.

Step 4: Complete Setup and Test

Finish the configuration by naming your camera and setting recording preferences. Once done, check the live feed to confirm everything is working.

Troubleshooting Common Issues

Even with careful preparation, problems can arise. Here’s how to fix the most frequent hurdles when changing WiFi on Eufy security camera systems.

Camera Won’t Connect to New WiFi

– **Double-check the password:** Typos are the #1 cause of failure. Re-enter it carefully.
– **Verify 2.4 GHz compatibility:** Ensure your new router broadcasts a 2.4 GHz network. Some dual-band routers hide the 2.4 GHz SSID—log into your router admin panel to confirm it’s enabled.
– **Move closer to the router:** Weak signal can prevent pairing. Temporarily place the camera near the router during setup.

App Shows “Connection Failed” or “Timeout”

– **Restart the camera:** Power cycle it by unplugging for 10 seconds, then reconnecting.
– **Restart your phone and router:** Sometimes a simple reboot resolves app or network glitches.
– **Disable VPN or ad blockers:** These can interfere with the Eufy app’s communication.

Camera Reconnects to Old Network Automatically

This usually happens if the old network is still active and stronger than the new one. Temporarily turn off the old router or move it far away during setup. Alternatively, rename your new network to match the old SSID (if feasible) to avoid confusion.

Live Feed is Laggy or Disconnected After Change

– **Check bandwidth usage:** Other devices streaming video or downloading large files can slow your network. Pause them temporarily.
– **Reduce video quality:** In the app, go to **Device Settings > Video Quality** and select a lower resolution (e.g., 720p instead of 1080p).
– **Reposition the camera:** Walls, metal objects, and appliances can block WiFi signals. Experiment with placement.

Tips for a Smooth WiFi Transition

Changing networks doesn’t have to be stressful. Follow these best practices to minimize downtime and maximize reliability.

Label Your Networks Clearly

If you have multiple WiFi networks (e.g., “Home_2.4G” and “Home_5G”), use descriptive names. This prevents accidentally selecting the wrong band during setup.

Test Before Final Placement

After changing WiFi, test the camera in its intended location. If the signal is weak, consider using a WiFi extender or mesh system to boost coverage.

Keep Backup Credentials Handy

Store your new WiFi password in a secure note or password manager. You’ll need it again if you ever reset the camera or add more devices.

Monitor After the Change

Check the camera’s status in the app over the next 24 hours. Look for offline alerts or recording gaps. If issues persist, contact Eufy support with your model number and error details.

Conclusion: Stay Connected with Confidence

Changing the WiFi on your Eufy security camera is a straightforward process when you follow the right steps. By preparing your network info, using the Eufy Security app correctly, and knowing how to troubleshoot common issues, you can switch networks without losing security coverage. Remember: most Eufy cameras require a 2.4 GHz connection, so always verify compatibility before starting.

Whether you’re upgrading your home internet or moving to a new place, this guide ensures your Eufy camera stays online and ready to protect what matters most. With your camera now connected to the new WiFi, you can enjoy uninterrupted monitoring, smart alerts, and peace of mind—all from the palm of your hand.