How to Change Wifi Password on Eufy Homebase

This guide walks you through how to change the WiFi password on your Eufy Homebase step by step. Whether you’re upgrading security or troubleshooting connectivity, we’ll help you update your network settings and reconnect all devices smoothly.

Key Takeaways

• Changing your WiFi password affects all connected devices: Once you update the password, every device—including your Eufy Homebase and cameras—must reconnect using the new credentials.
• Use the Eufy Security app for configuration: All network changes are made through the official Eufy app, not the router settings or web interface.
• Ensure your Homebase is online before starting: A stable connection is required to apply changes and avoid setup errors.
• Have your new WiFi details ready: You’ll need the network name (SSID), password, and security type (WPA2/WPA3) before beginning.
• Reconnect cameras after the change: After updating the Homebase, you may need to re-pair wireless cameras to restore full functionality.
• Factory reset as a last resort: If you can’t reconnect, a factory reset of the Homebase may be necessary—back up recordings first.
• Test your system afterward: Confirm live feeds, motion detection, and alerts are working to ensure everything is properly reconnected.

Introduction: Why Changing Your WiFi Password Matters

Your home security system relies on a stable and secure internet connection. The Eufy Homebase acts as the central hub for your Eufy Security cameras, doorbells, and sensors, syncing data and enabling remote access through the Eufy app. If you’ve recently changed your WiFi network password—perhaps for security reasons, after a breach, or when switching internet providers—you’ll need to update the credentials on your Eufy Homebase to maintain connectivity.

This guide will walk you through how to change the WiFi password on Eufy Homebase in a clear, step-by-step manner. Whether you’re a tech-savvy user or new to smart home devices, we’ll explain everything in simple terms. You’ll learn how to access the correct settings, input your new network information, reconnect your cameras, and troubleshoot common issues. By the end, your Eufy system will be back online and secure.

Understanding the Eufy Homebase and Its Role

Before diving into the steps, it’s helpful to understand what the Eufy Homebase does. The Homebase is more than just a receiver—it’s the brain of your Eufy Security system. It connects to your home WiFi network, communicates with your cameras and sensors, stores video footage (if you have local storage enabled), and syncs data with the Eufy Security app.

Because the Homebase depends on your WiFi network, any change to your network settings—like a new password—requires an update on the device. Unlike some smart devices that auto-detect network changes, the Eufy Homebase must be manually reconfigured through the app. This ensures security and prevents unauthorized access.

It’s also important to note that the Homebase does not connect directly to your router via Ethernet in most setups (unless you’ve enabled wired mode). Instead, it uses a wireless connection, making it essential that the WiFi credentials are accurate and up to date.

What You’ll Need Before Starting

To successfully change the WiFi password on your Eufy Homebase, gather the following items and information beforehand:

• Your new WiFi network name (SSID): This is the name of your wireless network as it appears on other devices.
• Your new WiFi password: Make sure it’s correct and matches exactly what you’ve set on your router.
• WiFi security type: Most modern networks use WPA2 or WPA3. Check your router settings if unsure.
• Eufy Security app installed: Available on iOS and Android. Ensure it’s updated to the latest version.
• Homebase power and internet connection: The device should be powered on and within range of your WiFi signal.
• Access to your router (optional): In case you need to verify network settings or troubleshoot connectivity.

Having these details ready will save time and reduce frustration during the process. Double-check your new password for typos—even a single incorrect character can prevent connection.

Step 1: Open the Eufy Security App

The Eufy Security app is your control center for all Eufy devices. It’s where you manage settings, view live feeds, and—most importantly—update network information.

Launch the App on Your Phone or Tablet

Open the Eufy Security app on your smartphone or tablet. If you haven’t used it in a while, you may be prompted to log in with your Eufy account credentials. Use the same email and password you used during initial setup.

Ensure You’re Logged Into the Correct Account

If you have multiple Eufy accounts (for example, a family member’s account), make sure you’re logged into the one associated with your Homebase. You can check this by looking at the device list—your Homebase should appear under “Devices.”

Check Device Status

Once logged in, go to the “Devices” tab at the bottom of the screen. Look for your Eufy Homebase. It should show as “Online.” If it says “Offline,” you may need to troubleshoot connectivity before proceeding. A stable connection is essential for making changes.

Step 2: Access the Homebase Settings

Now that you’re in the app and confirmed your Homebase is online, it’s time to access its settings.

Tap on the Homebase Device

In the “Devices” list, tap on your Eufy Homebase. This will open the device control screen, where you can view status, recordings, and settings.

Navigate to Device Settings

Look for a gear icon or “Settings” button—usually located in the top-right corner of the screen. Tap it to enter the settings menu.

Find Network or WiFi Settings

Scroll through the settings options until you find “Network,” “WiFi,” or “Connection Settings.” The exact wording may vary slightly depending on your app version, but it will be related to internet or wireless connectivity.

Step 3: Update the WiFi Password

This is the core step where you’ll input your new WiFi credentials. Follow carefully to avoid errors.

Select “Change WiFi” or “Reconnect to Network”

Inside the network settings, you should see an option like “Change WiFi,” “Reconnect to Network,” or “Update Network Settings.” Tap this option to begin the process.

Enter Your New WiFi Network Name (SSID)

The app will prompt you to select or enter your WiFi network. If your network appears in the list of available networks, tap on it. If not, choose “Manual Entry” or “Other Network” and type in your SSID exactly as it appears on your router.

Input the New WiFi Password

Carefully type in your new WiFi password. Pay attention to uppercase and lowercase letters, numbers, and special characters. Even a small mistake—like using a zero instead of the letter “O”—can cause connection failure.

Confirm Security Type

The app may ask you to confirm the security type (e.g., WPA2-PSK, WPA3). Select the correct one based on your router settings. Most home networks use WPA2, but newer routers may support WPA3. If unsure, check your router’s admin page or use the default setting recommended by the app.

Save and Apply Changes

Once all details are entered, tap “Save,” “Apply,” or “Connect.” The app will send the new credentials to your Homebase. You may see a loading screen or message like “Connecting to network…” This process can take 30 seconds to a few minutes.

Step 4: Wait for the Homebase to Reconnect

After applying the new WiFi settings, your Eufy Homebase will attempt to connect to the network using the updated password.

Monitor the Connection Status

Return to the main device screen in the app. Watch the status of your Homebase. It should change from “Connecting” to “Online” once the connection is successful.

Check the LED Light on the Homebase

Physically check the Homebase unit. Most models have an LED indicator:

• Solid blue or green: Connected and online.
• Blinking blue or amber: Connecting or searching for network.
• Red or off: Connection failed or device offline.

A solid light usually means success.

Allow Time for Syncing

Even after the Homebase connects, it may take a few minutes to sync with the app and reconnect to your cameras. Be patient—this is normal.

Step 5: Reconnect Your Eufy Cameras and Devices

Once the Homebase is back online, your cameras and sensors may need to be reconnected. This is because they communicate through the Homebase, and a network change can disrupt the link.

Check Camera Status in the App

Go back to the “Devices” tab and look at your cameras. If any show as “Offline” or “Disconnected,” they need to be re-paired.

Re-Pair Wireless Cameras

For battery-powered cameras (like the Eufy SoloCam or Indoor Cam), you may need to re-pair them:

1. Open the camera’s settings in the app.
2. Select “Reconnect” or “Pair Device.”
3. Follow the on-screen instructions, which usually involve pressing a sync button on the camera.
4. Wait for the camera to appear as “Online.”

Wired cameras (like the Eufy Floodlight Cam) typically reconnect automatically once the Homebase is online.

Test Live View and Motion Detection

Once all devices show as online, test a few key functions:

• Open the live view for each camera to confirm video feed is working.
• Walk in front of a camera to trigger motion detection.
• Check if you receive alerts on your phone.

If everything works, your system is fully restored.

Troubleshooting Common Issues

Even with careful steps, you might encounter problems. Here’s how to fix the most common issues when changing your WiFi password on Eufy Homebase.

Homebase Won’t Connect After Password Change

If the Homebase remains offline after entering the new password:

• Double-check the password: Re-enter it carefully. Try typing it in a text editor first to verify accuracy.
• Ensure the network is 2.4GHz: Most Eufy Homebase models only support 2.4GHz networks. If your router broadcasts both 2.4GHz and 5GHz under the same name, temporarily disable the 5GHz band or rename the 2.4GHz network to avoid confusion.
• Move the Homebase closer to the router: Weak signal can prevent connection. Place the Homebase within 10–15 feet of the router during setup.
• Restart the Homebase: Unplug it for 10 seconds, then plug it back in. Wait a minute before trying again.

Cameras Won’t Reconnect

If cameras stay offline after the Homebase reconnects:

• Re-pair each camera: Use the app’s pairing function and follow the sync process.
• Check battery levels: Low battery can prevent cameras from connecting. Charge or replace batteries.
• Reset the camera: Some models have a reset button. Press and hold it for 10 seconds, then re-pair.
• Ensure cameras are in range: Wireless cameras must be within the Homebase’s range (typically 300 feet outdoors, less indoors).

App Shows “Connection Failed” or “Network Error”

If the app displays an error during setup:

• Update the Eufy app: Go to the App Store or Google Play and install the latest version.
• Restart your phone: Sometimes a simple reboot fixes app glitches.
• Check router settings: Ensure MAC filtering or firewall settings aren’t blocking the Homebase.
• Try a different phone or tablet: Test the process on another device to rule out phone-specific issues.

Forgot the New WiFi Password

If you’ve changed your WiFi password but can’t remember it:

• Check your router’s admin page: Log in via a web browser (usually 192.168.1.1 or 192.168.0.1) and view wireless settings.
• Look at another connected device: On a Windows PC, go to Network Settings > WiFi > Properties to view the password. On Mac, use Keychain Access.
• Reset your router: As a last resort, press the reset button on your router to restore default settings (note: this will disconnect all devices).

When to Perform a Factory Reset

If all else fails, a factory reset may be necessary. This erases all settings and returns the Homebase to its original state. Only do this if you’ve tried everything else.

Back Up Your Recordings First

If your Homebase has local storage (via microSD card), remove the card and back up any important footage before resetting.

How to Factory Reset the Homebase

The reset process varies slightly by model, but generally:

1. Locate the reset button on the Homebase (usually a small hole on the side or back).
2. Use a paperclip or SIM tool to press and hold the button for 10–15 seconds.
3. Release when the LED light flashes rapidly or changes color.
4. Wait for the device to reboot (may take 1–2 minutes).

After resetting, you’ll need to set up the Homebase from scratch using the Eufy app—including reconnecting to WiFi and pairing all devices.

Tips for a Smooth WiFi Password Change

To make future password changes easier, follow these best practices:

• Use a strong, memorable password: Avoid overly complex passwords that are hard to type. Use a mix of letters, numbers, and symbols, but keep it manageable.
• Document your network details: Keep a secure note of your SSID, password, and security type in a password manager.
• Update all devices at once: When changing your WiFi password, update your phone, laptop, smart TV, and other devices simultaneously to avoid confusion.
• Test your system weekly: Periodically check that your Eufy cameras are online and recording properly.
• Keep firmware updated: Enable automatic updates in the Eufy app to ensure your Homebase and cameras have the latest security patches.

Conclusion: Stay Secure and Connected

Changing the WiFi password on your Eufy Homebase doesn’t have to be stressful. With the right preparation and step-by-step guidance, you can update your network settings quickly and securely. Remember, the key is using the Eufy Security app, entering accurate credentials, and allowing time for devices to reconnect.

By following this guide, you’ve not only restored connectivity but also strengthened your home’s security. A fresh WiFi password protects against unauthorized access, and keeping your Eufy system online ensures you never miss important alerts or footage.

If you run into issues, don’t hesitate to consult the troubleshooting section or reach out to Eufy support. With a little patience, your smart home security system will be back up and running—better than ever.