How to Change Wifi Settings on Eufy

Changing WiFi settings on your Eufy device is simple with the right steps. This guide walks you through updating your network connection for cameras, doorbells, and more using the Eufy Security app.

Key Takeaways

• Use the Eufy Security app: All WiFi changes are made through the official app on your smartphone or tablet.
• Ensure strong signal strength: Place your device within range of your router to avoid connection issues during setup.
• Restart devices after changes: A quick reboot helps your Eufy device recognize the new network settings.
• Know your network details: Have your WiFi name (SSID) and password ready before starting the process.
• Factory reset if needed: If you can’t reconnect, a reset may be necessary to restore default settings.
• Update firmware regularly: Keep your Eufy device updated for the best performance and security.
• Contact support for persistent issues: Eufy’s customer service can help with complex connectivity problems.

How to Change WiFi Settings on Eufy: A Complete Step-by-Step Guide

Whether you’ve moved to a new home, upgraded your internet plan, or simply changed your WiFi password, updating the WiFi settings on your Eufy devices is essential to keep them connected and functioning properly. Eufy offers a range of smart home products—including security cameras, video doorbells, and homebase hubs—that rely on a stable WiFi connection to send alerts, stream video, and sync with the Eufy Security app.

In this comprehensive guide, you’ll learn exactly how to change WiFi settings on Eufy devices. We’ll cover everything from preparing your network to troubleshooting common issues. By the end, you’ll be able to confidently reconnect your Eufy camera, doorbell, or sensor to a new or updated WiFi network without frustration.

Why You Might Need to Change WiFi Settings

There are several common reasons why you might need to update the WiFi settings on your Eufy device:

• Moving to a new location: If you’ve relocated, your old WiFi network won’t be available, so you’ll need to connect to a new one.
• Router replacement or upgrade: New routers often come with different network names or security settings.
• Changing your WiFi password: For security reasons, many people update their passwords periodically.
• Switching to a different network band: Some users prefer 2.4GHz over 5GHz (or vice versa) for better range or speed.
• Network congestion: You might want to connect to a less crowded network for improved performance.

Whatever your reason, the process is straightforward—but it’s important to follow the correct steps to avoid connection drops or setup failures.

Before You Begin: Preparation Checklist

Before diving into the setup process, take a few minutes to prepare. This will save you time and reduce the chance of errors.

Gather Your Network Information

Make sure you have the following details handy:

• Your WiFi network name (SSID)
• Your WiFi password (case-sensitive)
• Whether your network uses 2.4GHz or 5GHz (most Eufy devices only support 2.4GHz)

Pro Tip: Most Eufy devices, including the Indoor Cam C16, Outdoor Cam E22, and Video Doorbell S22, only work on 2.4GHz networks. If your router broadcasts both 2.4GHz and 5GHz under the same name, you may need to temporarily separate them or ensure your phone connects to the 2.4GHz band during setup.

Ensure Your Device Is Powered On

Make sure your Eufy device has sufficient battery or is plugged in. Low power can interrupt the setup process.

Update the Eufy Security App

Open the Eufy Security app on your smartphone and check for updates. Using the latest version ensures compatibility and access to new features.

Check Your Phone’s WiFi Connection

Your phone must be connected to the same WiFi network you want your Eufy device to use. If you’re switching networks, connect your phone to the new one first.

How to Change WiFi Settings on Eufy Cameras

Eufy cameras—both indoor and outdoor models—are among the most popular devices in the Eufy lineup. Here’s how to update their WiFi settings.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your iOS or Android device. Log in with your account if prompted.

Step 2: Select Your Camera

On the home screen, tap the camera you want to reconfigure. This will open the live view or device settings.

Step 3: Access Device Settings

Tap the gear icon (⚙️) in the top-right corner to open the settings menu.

Step 4: Choose “Wi-Fi Settings”

Scroll down and select Wi-Fi Settings from the list. You may see options like “Change Wi-Fi” or “Reconnect to Network.”

Step 5: Follow the On-Screen Prompts

The app will guide you through the process:

1. Confirm you want to change the network.
2. Your camera will enter pairing mode (you may hear a voice prompt or see a blinking light).
3. The app will scan for available networks.
4. Select your new WiFi network from the list.
5. Enter your WiFi password carefully—double-check for typos.
6. Tap “Connect” or “Save.”

Step 6: Wait for Confirmation

The camera will attempt to connect. This usually takes 30–60 seconds. If successful, you’ll see a confirmation message and the camera will return to live view.

Example: If you’re changing from “HomeWiFi_5G” to “HomeWiFi_2.4G,” make sure your phone is connected to the 2.4GHz network during setup. Otherwise, the app may not detect the camera properly.

How to Change WiFi Settings on Eufy Video Doorbells

Eufy video doorbells, such as the S22 or S330 models, follow a similar process but may require a few extra steps due to their installation setup.

Step 1: Open the Eufy Security App

Launch the app and log in.

Step 2: Select Your Doorbell

Tap on your doorbell from the device list.

Step 3: Go to Settings

Tap the gear icon to access settings.

Step 4: Choose “Wi-Fi Settings” or “Reconnect”

Look for an option like “Change Wi-Fi” or “Network Settings.”

Step 5: Put the Doorbell in Pairing Mode

Depending on your model, you may need to:

• Press and hold the doorbell button for 5–10 seconds until you hear a voice prompt.
• Use the app to trigger pairing mode remotely.

Step 6: Connect to the New Network

The app will scan for networks. Select your desired WiFi and enter the password. Wait for the connection to complete.

Important: If your doorbell is hardwired, ensure it has power during the process. Battery-powered models should be fully charged.

How to Change WiFi Settings on Eufy HomeBase

The Eufy HomeBase acts as a hub for multiple devices, especially in multi-camera setups. Changing its WiFi settings affects all connected devices.

Step 1: Open the Eufy Security App

Log in and go to the HomeBase device.

Step 2: Access Settings

Tap the gear icon next to your HomeBase.

Step 3: Select “Wi-Fi Settings”

Choose the option to change or update the network.

Step 4: Follow the Setup Wizard

The app will guide you through disconnecting from the current network and connecting to a new one. You’ll need to re-enter your WiFi credentials.

Step 5: Reconnect All Devices

After the HomeBase connects, all linked cameras and sensors will automatically reconnect. This may take a few minutes.

Note: If devices don’t reconnect, you may need to manually re-pair them through the app.

Using the QR Code Method (For Supported Devices)

Some newer Eufy models support QR code setup, which simplifies the WiFi connection process.

Step 1: Generate a QR Code

In the Eufy Security app, go to Add Device > Scan QR Code. The app will generate a code containing your WiFi details.

Step 2: Scan with Your Eufy Device

Put your Eufy camera or doorbell in pairing mode, then point its lens at the QR code on your phone screen. The device will read the code and connect automatically.

Tip: Hold your phone steady and ensure good lighting. The QR code should fill most of the camera’s view.

Troubleshooting Common WiFi Connection Issues

Even with careful setup, you might run into problems. Here’s how to fix the most common issues.

Device Won’t Connect to WiFi

• Check signal strength: Move closer to the router or use a WiFi extender.
• Verify password: Re-enter the password carefully—special characters can cause errors.
• Restart the device: Power cycle your Eufy device by unplugging it for 10 seconds, then plugging it back in.

App Can’t Find the Device

• Ensure pairing mode is active: Listen for voice prompts or watch for blinking lights.
• Check phone’s network: Your phone must be on the same 2.4GHz network.
• Close and reopen the app: Sometimes a simple restart fixes detection issues.

Connection Drops Frequently

• Update firmware: Go to device settings > Firmware Update.
• Reduce interference: Keep devices away from microwaves, cordless phones, and thick walls.
• Use a dedicated network: If possible, create a separate WiFi network just for smart home devices.

Forgot WiFi Password or Network Name

• Check your router: Log in to your router’s admin page (usually via 192.168.1.1) to view connected devices and network names.
• Ask your ISP: If you rent your router, contact your internet provider for login details.

When to Factory Reset Your Eufy Device

If all else fails, a factory reset may be necessary. This erases all settings and returns the device to its original state.

How to Reset an Eufy Camera

1. Locate the reset button (usually a small hole on the back or bottom).
2. Press and hold it with a paperclip for 10–15 seconds.
3. Release when the LED flashes red or you hear a voice prompt.
4. Re-add the device in the Eufy Security app as if it were new.

How to Reset an Eufy Doorbell

1. Press and hold the doorbell button for 15–20 seconds.
2. Wait for the LED to flash or a reset confirmation sound.
3. Reconnect via the app.

Warning: A factory reset removes all recordings and settings. Only use this as a last resort.

Tips for a Smooth WiFi Setup Experience

• Use a strong, stable network: Weak signals lead to poor video quality and dropped connections.
• Avoid public or guest networks: These often block device-to-app communication.
• Keep devices updated: Regular firmware updates improve performance and security.
• Label your networks: Name your 2.4GHz and 5GHz bands differently (e.g., “Home_2.4G” and “Home_5G”) to avoid confusion.
• Test after setup: Trigger a motion alert or live stream to confirm everything works.

Conclusion

Changing WiFi settings on your Eufy device doesn’t have to be complicated. With the Eufy Security app and a little preparation, you can seamlessly switch networks, update passwords, or reconnect after a move. Whether you’re using a camera, doorbell, or HomeBase, the process is designed to be user-friendly—even for beginners.

Remember to keep your network details handy, ensure strong signal strength, and don’t hesitate to restart or reset if needed. And if you run into persistent issues, Eufy’s support team is available to help.

By following this guide, you’ll keep your smart home security system running smoothly, no matter how often your WiFi changes. Stay connected, stay secure, and enjoy the peace of mind that comes with a well-maintained Eufy setup.