How to Charge Eufy Cam 2 Pro

Charging your Eufy Cam 2 Pro is simple, but doing it right ensures longer battery life and reliable performance. This guide walks you through every step—from preparing the camera to troubleshooting common issues—so you can keep your security system running smoothly.

Key Takeaways

• Use the official Eufy charging cable and adapter: Third-party chargers may damage the battery or reduce charging efficiency.
• Charge in a dry, cool environment: Avoid extreme temperatures and moisture to protect the camera’s internal components.
• Fully charge before first use: New Eufy Cam 2 Pro units should be charged for at least 6 hours before installation.
• Monitor charging status via the app: The EufySecurity app shows real-time battery levels and charging progress.
• Recharge when battery drops below 20%: Regular partial charging helps extend overall battery lifespan.
• Clean charging ports gently: Dust or debris can interfere with charging—use a dry brush or compressed air.
• Troubleshoot slow charging: Check cables, power sources, and app notifications if charging seems unusually slow.

How to Charge Eufy Cam 2 Pro: A Complete Step-by-Step Guide

Keeping your Eufy Cam 2 Pro charged is essential for uninterrupted home security. Whether you’re setting it up for the first time or maintaining it after months of use, knowing how to charge Eufy Cam 2 Pro correctly can save you from unexpected downtime and extend the life of your device. This comprehensive guide will walk you through everything you need to know—from unboxing to troubleshooting—so your camera stays powered and ready to protect your home.

In this guide, you’ll learn:

• What equipment you need to charge your Eufy Cam 2 Pro
• Step-by-step instructions for safe and effective charging
• How to monitor battery levels using the EufySecurity app
• Best practices to maximize battery lifespan
• Common charging problems and how to fix them

By the end, you’ll feel confident handling your camera’s power needs like a pro. Let’s get started!

What You’ll Need to Charge Your Eufy Cam 2 Pro

Before you begin charging, make sure you have the right tools. Using the correct equipment ensures safe, fast, and efficient charging. Here’s what you’ll need:

1. The Official Eufy Charging Cable

The Eufy Cam 2 Pro comes with a proprietary magnetic charging cable. This cable has a unique connector that snaps onto the camera’s charging port. Always use this cable—third-party alternatives may not deliver the correct voltage or could damage the camera over time.

2. A Compatible Power Adapter

While the camera can be charged via USB ports on computers or power banks, for the fastest and most reliable charge, use a 5V/2A (or higher) USB wall adapter. Eufy recommends using their official adapter or a high-quality third-party one that supports at least 2 amps of output. Avoid cheap, uncertified adapters—they can overheat or underpower the device.

3. A Stable Power Source

Plug your adapter into a wall outlet, not a power strip with other high-draw devices. Unstable power sources can interrupt charging or cause the camera to disconnect repeatedly.

4. The EufySecurity App (Optional but Recommended)

Download the EufySecurity app on your smartphone (available on iOS and Android). It lets you check battery percentage, receive low-battery alerts, and monitor charging status remotely.

5. A Clean, Dry Workspace

Choose a flat, dry surface away from water, dust, or direct sunlight. Charging in a clean environment prevents damage to the camera’s ports and internal components.

Once you’ve gathered these items, you’re ready to begin charging your Eufy Cam 2 Pro.

Step-by-Step: How to Charge Eufy Cam 2 Pro

Now that you have everything you need, let’s go through the charging process step by step. Whether it’s your first time or you’re recharging after a long period, these instructions will ensure a smooth experience.

Step 1: Power Off the Camera (Recommended)

While the Eufy Cam 2 Pro can technically charge while in use, it’s best to power it off during charging—especially if the battery is very low. This allows the battery to charge faster and more efficiently.

To power off:

• Open the EufySecurity app
• Select your camera
• Tap the power icon to turn it off

Alternatively, if the camera is already removed from its mount, you can simply disconnect it from power and let it rest.

Step 2: Locate the Charging Port

The charging port on the Eufy Cam 2 Pro is located on the bottom edge of the camera body. It’s a small, rectangular magnetic port covered by a rubber flap to protect against dust and water.

Gently lift the rubber flap to expose the port. Be careful not to tear it—this flap is essential for maintaining the camera’s IP65 weather resistance.

Step 3: Connect the Magnetic Charging Cable

Take the official Eufy charging cable and align the magnetic connector with the port. The cable will snap into place automatically when correctly oriented. You’ll feel a slight click or pull—this means it’s securely attached.

Tip: The magnetic connection is strong, but avoid yanking the cable. Always pull from the connector, not the wire, to prevent damage.

Step 4: Plug Into Power

Connect the USB end of the cable to your power adapter, then plug the adapter into a wall outlet. The camera will begin charging immediately.

You’ll know charging has started when:

• The LED light on the camera turns solid red
• The EufySecurity app shows “Charging” under battery status

Step 5: Monitor Charging Progress

Charging time varies depending on the current battery level. A fully depleted Eufy Cam 2 Pro typically takes 5–6 hours to reach 100%. Here’s what to expect:

• 0–20%: Charges quickly (about 1–2 hours)
• 20–80%: Steady charging (2–4 hours)
• 80–100%: Slows down to protect the battery (1–2 hours)

Use the EufySecurity app to check progress. Open the app, select your camera, and look at the battery icon. It will show a percentage and indicate whether it’s charging.

Step 6: Disconnect When Fully Charged

Once the battery reaches 100%, the LED light will turn solid green. At this point, you can safely disconnect the cable.

To disconnect:

• Gently pull the magnetic connector away from the port
• Replace the rubber flap to protect the port
• Store the cable in a safe place for next use

Note: You don’t need to unplug immediately at 100%, but avoid leaving it plugged in for extended periods (more than 24 hours) to prevent overcharging stress.

Best Practices for Charging Your Eufy Cam 2 Pro

Charging your camera correctly isn’t just about following steps—it’s also about maintaining long-term battery health. Here are some best practices to keep your Eufy Cam 2 Pro performing at its best.

Charge Before First Use

If you’re setting up a new Eufy Cam 2 Pro, charge it for at least 6 hours before installation. This ensures the lithium-ion battery is fully conditioned and ready for optimal performance.

Avoid Extreme Temperatures

Battery performance drops in very hot or cold environments. Charge your camera in a room between 50°F and 86°F (10°C to 30°C). Never charge it in direct sunlight, near heaters, or in freezing conditions.

Recharge at 20–30%

Lithium-ion batteries last longer when you recharge them before they’re completely drained. Try to plug in your camera when the battery drops to 20–30%. This reduces stress on the battery and extends its lifespan.

Use Partial Charging Cycles

You don’t always need to charge to 100%. In fact, keeping the battery between 20% and 80% can improve longevity. For daily use, charging to 80% is often sufficient unless you expect high activity (like frequent motion alerts).

Clean the Charging Port Regularly

Dust, dirt, or moisture can build up in the charging port and interfere with connections. Every few weeks, gently wipe the port with a dry, soft brush or use compressed air to blow out debris. Never use water or cleaning liquids.

Store Properly When Not in Use

If you’re not using the camera for a while (e.g., during vacation), charge it to about 50% before storing. Store it in a cool, dry place. Check the battery every few weeks and recharge if it drops below 20%.

How to Monitor Battery Life in the EufySecurity App

The EufySecurity app is your best tool for tracking battery status and managing your camera’s power. Here’s how to use it effectively.

Check Battery Percentage

Open the app and tap on your Eufy Cam 2 Pro. The battery icon in the top-right corner shows the current charge level. Tap it to see a detailed percentage.

Enable Low-Battery Alerts

To avoid unexpected shutdowns, enable notifications:

• Go to the camera settings in the app
• Tap “Notifications”
• Turn on “Low Battery Alert”

You’ll receive a push notification when the battery drops below 20%.

View Charging Status

When the camera is plugged in, the app will display “Charging” next to the battery icon. If it says “Not Charging,” there may be an issue with the cable, adapter, or power source.

Check Battery Health Over Time

The app doesn’t show detailed battery health metrics, but you can track performance by noting how long the camera lasts between charges. If runtime decreases significantly over months, the battery may be degrading.

Troubleshooting Common Charging Issues

Even with proper care, you might run into charging problems. Here’s how to fix the most common issues.

Camera Won’t Charge

If the camera doesn’t respond when plugged in:

• Check the cable connection—ensure it’s fully seated
• Try a different power adapter or USB port
• Test the cable with another Eufy device (if available)
• Restart the camera by holding the reset button for 5 seconds

If none of these work, the battery or charging port may be faulty. Contact Eufy support.

Slow Charging

If charging takes much longer than 6 hours:

• Ensure you’re using a 2A or higher adapter
• Avoid charging via laptop USB ports (they often provide less power)
• Check for app updates—software bugs can affect power management
• Clean the charging port and cable connector

LED Light Not Turning On

If the LED doesn’t light up when charging:

• Verify the cable is properly connected
• Try a different outlet
• Check if the camera is powered on—some models only show LED when active

If the light still doesn’t appear, the LED or internal circuitry may be damaged.

Battery Drains Quickly After Charging

If the camera loses power fast even after a full charge:

• Check for firmware updates in the app
• Reduce motion detection sensitivity to lower power usage
• Ensure the camera isn’t in a high-traffic area triggering constant recording
• Consider replacing the battery if the camera is over 2 years old

Charging Cable Not Sticking

If the magnetic cable won’t stay connected:

• Clean both the port and cable connector
• Check for bent pins or damage
• Try gently pressing the cable into place

Avoid forcing it—this can damage the port.

How Long Does the Eufy Cam 2 Pro Battery Last?

Battery life depends on usage, environment, and settings. On average, a fully charged Eufy Cam 2 Pro lasts:

• 3–6 months with normal use (moderate motion detection, 1080p recording)
• 1–2 months with high activity (frequent alerts, 2K recording, night vision)

Factors that affect battery life include:

• Motion detection frequency
• Video quality (2K uses more power than 1080p)
• Night vision usage
• Wi-Fi signal strength (weak signals drain battery faster)
• Temperature (cold weather reduces battery efficiency)

To maximize battery life, adjust settings in the app:

• Lower motion detection sensitivity
• Use “Human Only” detection to reduce false alerts
• Set recording to “Event Only” instead of continuous
• Turn off unnecessary features like two-way audio when not needed

Can You Use a Solar Panel with Eufy Cam 2 Pro?

Yes! Eufy offers an optional Solar Panel Charging Kit designed specifically for the Cam 2 Pro. It provides continuous charging using sunlight, ideal for outdoor installations.

To use the solar panel:

• Mount the panel in a sunny location (south-facing is best in the Northern Hemisphere)
• Connect it to the camera using the included cable
• Ensure the panel receives at least 4–6 hours of direct sunlight daily

The solar panel won’t fully replace battery charging in winter or cloudy regions, but it significantly extends battery life and reduces manual charging needs.

Conclusion

Charging your Eufy Cam 2 Pro doesn’t have to be complicated. With the right tools, a little care, and attention to best practices, you can keep your camera powered and your home secure year-round. Remember to use the official cable, charge in a safe environment, and monitor battery levels through the app. Regular maintenance—like cleaning the port and avoiding extreme temperatures—will help your camera last longer and perform better.

Whether you’re a new user or a long-time Eufy owner, following this guide ensures you get the most out of your investment. Stay proactive with charging, and your Eufy Cam 2 Pro will continue to deliver reliable, high-quality security for years to come.