How to Add Another Person to Eufy Security

Adding another person to your Eufy Security system is simple and secure. This guide walks you through every step—from inviting users to managing permissions—so you can share access with confidence and keep your home protected.

Key Takeaways

• Invite via the Eufy App: Use the app to send a secure invitation to any email address or phone number.
• Choose Permission Levels: Assign roles like Admin, Viewer, or Custom to control what each person can see and do.
• Real-Time Access: New users gain instant access to live feeds, recordings, and alerts once they accept the invite.
• Manage Users Easily: You can remove or modify user permissions anytime from the app’s settings.
• Works with All Eufy Devices: Sharing works across cameras, doorbells, sensors, and smart locks in your system.
• Two-Factor Authentication (2FA): Ensure added users enable 2FA for extra security.
• Troubleshoot Common Issues: Fix problems like failed invites or sync errors with simple steps.

How to Add Another Person to Eufy Security

Sharing access to your Eufy Security system is a great way to keep family members, roommates, or trusted neighbors in the loop about what’s happening at home. Whether you want your partner to check the front door camera while you’re at work or let a babysitter view the nursery feed, Eufy makes it easy—and secure—to add another person.

In this complete guide, you’ll learn exactly how to add another person to Eufy Security using the official Eufy Security app. We’ll cover everything from sending invitations and setting permissions to troubleshooting common issues. By the end, you’ll be able to share access confidently, knowing you’re maintaining control over your privacy and security.

No technical expertise is required—just your smartphone, the Eufy app, and the email or phone number of the person you want to invite. Let’s get started!

Why Share Access to Your Eufy Security System?

Before diving into the steps, it’s helpful to understand why sharing access can be beneficial.

First, peace of mind is a major advantage. If you’re away on vacation, you might want your spouse or a trusted friend to monitor motion alerts or check in on your pets. With shared access, they can respond quickly if something unusual happens.

Second, collaborative home security improves responsiveness. For example, if your Eufy doorbell detects a delivery, a family member can answer the door remotely using the two-way audio feature—even if you’re stuck in traffic.

Third, emergency preparedness is enhanced. In case of a break-in, fire, or medical emergency, having multiple people with access means someone can alert authorities or check camera footage faster.

Finally, convenience plays a big role. You don’t always need to be the one checking notifications. Sharing access lets others help manage your smart home ecosystem without needing to ask for your phone every time.

What You’ll Need Before You Start

To add another person to your Eufy Security system, make sure you have the following:

• A smartphone or tablet with the Eufy Security app installed (available on iOS and Android).
• Your Eufy account logged in with admin privileges.
• The email address or phone number of the person you want to invite.
• A stable internet connection (Wi-Fi or mobile data).
• Your Eufy devices set up and connected to the app (cameras, doorbells, sensors, etc.).

It’s also a good idea to confirm that the person you’re inviting has a smartphone and can download the Eufy app. They’ll need it to accept the invitation and access your system.

Step-by-Step: How to Add Another Person to Eufy Security

Now that you’re prepared, let’s walk through the process of adding a new user to your Eufy Security system.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the account that owns the devices you want to share.

Once the app opens, you’ll see your home screen with a list of your connected devices—cameras, doorbells, sensors, and more. This is your control center.

Step 2: Go to the “More” Tab

At the bottom of the screen, tap the “More” tab (it looks like three horizontal lines or a grid icon, depending on your app version). This section contains settings, account options, and user management tools.

Step 3: Select “Family & Guests”

In the “More” menu, look for an option labeled “Family & Guests” or “Shared Users”. Tap it to open the user management screen.

Here, you’ll see a list of people who already have access to your system (if any), along with their permission levels.

Step 4: Tap “Add Member” or “Invite User”

Look for a button that says “Add Member”, “Invite User”, or “+” in the top-right corner. Tap it to begin the invitation process.

Step 5: Enter the Invitee’s Information

You’ll now be prompted to enter the email address or phone number of the person you want to invite.

Tip: Use an email address if possible—it’s more reliable than a phone number, especially if the person uses multiple devices.

After entering the contact info, tap “Next” or “Send Invitation”.

Step 6: Choose Permission Level

This is a crucial step. Eufy allows you to assign different permission levels to control what the new user can do.

You’ll typically see three main options:

• Admin: Full access—can view all devices, change settings, add/remove users, and manage alerts. Only give this to people you fully trust.
• Viewer: Can view live feeds and recorded videos, but cannot change settings or manage other users. Ideal for family members or babysitters.
• Custom: Allows you to pick specific devices and features the user can access. For example, you might let them view the front door camera but not the bedroom.

Select the appropriate role based on how much access you want to grant.

Example: If you’re inviting your teenage child, you might choose “Viewer” so they can check who’s at the door but can’t disable motion alerts.

Step 7: Send the Invitation

After selecting the permission level, tap “Send Invitation”. The app will generate a secure link and send it to the email or phone number you provided.

The invitation usually arrives within seconds. If it doesn’t, check the recipient’s spam folder or resend it.

Step 8: The Invitee Accepts the Invitation

The person you invited will receive a message with a link. When they tap it, they’ll be directed to:

1. Download the Eufy Security app (if they don’t already have it).
2. Create a Eufy account (or log in if they already have one).
3. Accept the invitation and link their account to yours.

Once they complete these steps, they’ll appear in your “Family & Guests” list with the permissions you assigned.

Step 9: Confirm Access

Go back to the “Family & Guests” section in your app. You should now see the new user listed with their name, contact info, and permission level.

You can test access by asking them to open the app and check a camera feed. If everything works, you’re all set!

Managing Shared Users After Setup

Adding someone is just the beginning. You’ll likely want to manage their access over time—whether that means changing permissions, removing a user, or adding more people.

How to Change a User’s Permissions

To modify what a shared user can do:

1. Go to “More” > “Family & Guests”.
2. Tap the user’s name.
3. Select a new permission level (Admin, Viewer, or Custom).
4. Tap “Save” to apply the changes.

Changes take effect immediately. The user will see updated options the next time they open the app.

How to Remove a User

If someone no longer needs access—like a former roommate or a guest who’s left—you can remove them easily:

1. Go to “More” > “Family & Guests”.
2. Tap the user’s name.
3. Select “Remove User” or “Revoke Access”.
4. Confirm the action when prompted.

Once removed, they lose all access to your devices and can’t receive alerts or view footage.

Important: Removing a user doesn’t delete their Eufy account—it only disconnects them from your system.

How to Add Multiple Users

You can add as many people as you like, though Eufy may have a limit (typically around 10–20 users, depending on your plan).

To add another person, simply repeat the steps above. Each invitation is independent, so you can assign different permissions to each user.

Example: You might give your spouse Admin access, your kids Viewer access, and a neighbor Custom access to just the front door camera.

Best Practices for Sharing Eufy Access

To keep your home secure while sharing access, follow these best practices:

Use Strong, Unique Passwords

Ensure that both you and your shared users have strong passwords for your Eufy accounts. Avoid common phrases like “password123” or “eufy2024.”

Instead, use a mix of uppercase and lowercase letters, numbers, and symbols. Consider using a password manager to generate and store secure passwords.

Enable Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security. When enabled, users must enter a code from their phone (via SMS or an authenticator app) in addition to their password.

To enable 2FA:

1. Go to “More” > “Account Settings” > “Security”.
2. Toggle on “Two-Factor Authentication”.
3. Follow the prompts to verify your phone number or set up an authenticator app.

Encourage all shared users to do the same.

Limit Admin Access

Only grant Admin privileges to people you absolutely trust. Admins can change settings, remove devices, or even delete your account.

For most users, “Viewer” or “Custom” access is safer and sufficient.

Review Shared Users Regularly

Every few months, check your “Family & Guests” list. Remove anyone who no longer needs access—like a former roommate, guest, or contractor.

This reduces the risk of unauthorized access.

Use Custom Permissions Wisely

If you choose “Custom” access, be specific about which devices and features to share. For example:

• Allow access to outdoor cameras but not indoor ones.
• Let someone view live feeds but not download recordings.
• Disable two-way audio for certain users.

This way, you maintain privacy while still sharing useful features.

Troubleshooting Common Issues

Even with clear instructions, you might run into problems when adding someone to Eufy Security. Here’s how to fix the most common issues.

Invitation Not Received

If the person doesn’t get the invitation:

• Check the email or phone number for typos.
• Ask them to check their spam or junk folder.
• Resend the invitation from the app.
• Ensure their email provider isn’t blocking messages from Eufy.

If the issue persists, try inviting them using a different email address.

User Can’t Accept the Invitation

Sometimes, the invite link doesn’t work. This can happen if:

• The link expired (Eufy invitations usually last 7 days).
• The user already has a Eufy account linked to a different email.
• They’re using an outdated version of the app.

Solution: Have the user update the Eufy app, log out and back in, or create a new account with the correct email.

User Can’t See Devices

If a shared user logs in but sees no cameras or devices:

• Confirm they accepted the invitation successfully.
• Check that you assigned the correct permission level.
• Ensure the devices are online and connected to the app.
• Restart the app on both your phone and theirs.

Sometimes, a simple app restart resolves sync issues.

Permission Changes Not Applying

If you change a user’s permissions but they still have old access:

• Ask them to close and reopen the app.
• Log out and back into their account.
• Check that you saved the changes in your app.

Changes should take effect within a few minutes.

App Crashes or Freezes

If the Eufy app becomes unresponsive:

• Force close the app and reopen it.
• Update the app to the latest version.
• Restart your phone or tablet.
• Reinstall the app if necessary.

Security Tips for Shared Access

Sharing access doesn’t mean compromising security. Keep your home safe with these tips:

Never Share Your Login Credentials

Avoid giving your username and password to others. Instead, use the official invitation system. This way, you can revoke access anytime without changing your password.

Monitor Activity Logs

Eufy doesn’t provide detailed activity logs for shared users, but you can stay informed by:

• Checking motion alerts and recordings regularly.
• Noticing if settings change unexpectedly.
• Asking shared users about their usage.

If something seems off, investigate immediately.

Use Guest Mode for Temporary Access

If you’re hosting guests or hiring a contractor, consider creating a temporary “Custom” user with limited access. Remove them once their visit is over.

Keep Your App Updated

Eufy regularly releases updates with security patches and new features. Enable automatic updates on your phone to stay protected.

Conclusion

Adding another person to your Eufy Security system is a smart, secure way to involve family, friends, or trusted helpers in protecting your home. With just a few taps in the Eufy app, you can send an invitation, set permissions, and give others real-time access to your cameras and sensors.

Remember to choose permission levels carefully, enable two-factor authentication, and review shared users regularly. By following the steps in this guide, you’ll maintain full control over your system while enjoying the benefits of collaborative security.

Whether you’re sharing access with a spouse, babysitter, or neighbor, Eufy makes it simple—and safe. So go ahead, invite someone today, and enjoy greater peace of mind knowing your home is watched over by more than one set of eyes.