How to Add Camera to Eufy Homebase

This guide walks you through the complete process of how to add camera to Eufy Homebase, from unboxing to live viewing. You’ll learn pairing methods, app navigation, and how to fix common setup issues.

Key Takeaways

• Compatible cameras only: Only Eufy Security cameras designed for HomeBase (like SoloCam, Indoor Cam, or Floodlight Cam) can be added—Wi-Fi or third-party cameras won’t work.
• Use the Eufy Security app: All camera additions are managed through the official Eufy Security mobile app, not the HomeBase device itself.
• Ensure strong signal strength: Place the camera within 30 feet of the HomeBase during setup for reliable pairing and stable performance.
• Reset if needed: If a camera won’t connect, use the reset button (usually on the back or bottom) to restore factory settings before retrying.
• Update firmware regularly: Keep both HomeBase and cameras updated via the app to avoid compatibility issues and enjoy new features.
• Multiple cameras supported: Most HomeBase models support up to 16 cameras, so you can expand your system over time.
• Check power and storage: Wired cameras need power; battery-powered ones require charging. Ensure HomeBase has enough local storage (or enable cloud backup).

How to Add Camera to Eufy Homebase: A Complete Step-by-Step Guide

So, you’ve got your Eufy HomeBase up and running—great! Now it’s time to expand your home security system by adding one or more Eufy cameras. Whether you’re installing a sleek indoor cam, a weatherproof outdoor model, or a powerful floodlight camera, connecting it to your HomeBase is easier than you might think.

In this detailed guide, we’ll walk you through how to add camera to Eufy Homebase from start to finish. You’ll learn everything from checking compatibility and preparing your devices to troubleshooting common connection hiccups. By the end, you’ll have a fully integrated, locally stored security system that keeps your home safe—without monthly fees.

Let’s dive in!

What You’ll Need Before Starting

Before you begin the setup process, make sure you have the following:

• A compatible Eufy Security camera: Only cameras built for the HomeBase ecosystem will work. These include models like the Eufy SoloCam S40/S220, Indoor Cam 2K, Outdoor Cam E, Floodlight Cam 2 Pro, and others listed on Eufy’s official compatibility page.
• Your Eufy HomeBase device: This should already be powered on, connected to your home network via Ethernet, and linked to your Eufy Security app.
• The latest version of the Eufy Security app: Download it from the Apple App Store or Google Play Store if you haven’t already.
• A stable Wi-Fi connection: While the HomeBase uses a local wireless network (not your home Wi-Fi) to talk to cameras, your phone needs internet access to configure everything.
• Power source for the camera: Wired cameras need an outlet nearby. Battery-powered models should be fully charged.
• Your phone or tablet: You’ll use this to scan QR codes and follow on-screen prompts.

Having these ready will save you time and frustration during setup.

Step 1: Prepare Your Eufy Camera

Every Eufy camera comes with a quick start guide, but here’s what you need to do before pairing:

Unbox and Inspect

Remove the camera from its packaging and check that all components are present—camera unit, mounting hardware, USB cable (if applicable), and documentation. Look for any visible damage.

Charge Battery-Powered Cameras

If you’re using a battery-operated model like the SoloCam, charge it fully using the included USB-C cable. A full charge typically takes 2–4 hours. You’ll know it’s ready when the LED indicator turns solid green or stops blinking.

> 💡 Pro Tip: Even if the battery shows some charge, it’s best to top it off before first use. This ensures reliable performance during setup and initial operation.

Position the Camera Temporarily

Place the camera within 10–30 feet of your HomeBase during setup. This ensures a strong wireless signal for pairing. You can move it to its final location afterward.

Locate the Reset Button

Most Eufy cameras have a small reset button (often recessed) on the back or bottom. You may need a paperclip or SIM ejector tool to press it. We’ll use this later if the camera doesn’t appear in the app.

Step 2: Open the Eufy Security App

The Eufy Security app is your command center for managing all devices. Here’s how to get started:

Log In to Your Account

Launch the app and sign in with the same credentials you used to set up your HomeBase. If you haven’t created an account yet, tap “Sign Up” and follow the prompts.

Verify HomeBase Is Online

On the home screen, you should see your HomeBase listed with a green “Online” status. If it shows “Offline,” check its power and Ethernet connection before proceeding.

Navigate to Device Management

Tap the “Devices” tab at the bottom of the screen. You’ll see your HomeBase and any previously added cameras. Look for a “+” icon or “Add Device” button—this is where the magic happens.

Step 3: Start the Camera Pairing Process

Now comes the core of how to add camera to Eufy Homebase:

Tap “Add Device”

In the Devices section, tap the “+” or “Add Device” button. The app will ask what type of device you’re adding. Select “Camera.”

Choose Your Camera Model

The app will display a list of supported cameras. Select the exact model you’re installing (e.g., “SoloCam S40” or “Indoor Cam 2K”). This ensures the correct firmware and settings are applied.

Scan the QR Code

Every Eufy camera has a unique QR code printed on a label inside the battery compartment or on the back of the device. Use your phone’s camera to scan it. Make sure the code is well-lit and fully visible in the frame.

> ⚠️ Note: If the QR code is damaged or unreadable, you can manually enter the serial number found on the same label.

Wait for Recognition

After scanning, the app will communicate with the camera over Bluetooth. You’ll see a progress bar and messages like “Connecting…” or “Preparing device.” This usually takes 10–30 seconds.

Step 4: Connect the Camera to HomeBase

Once the app recognizes your camera, it’s time to link it to your HomeBase:

Select Your HomeBase

If you have multiple HomeBase units (uncommon but possible), choose the one you want to pair with. Most users will see only one option.

Confirm Pairing Mode

The app will instruct you to put the camera into pairing mode. For most models, this means:

• Press and hold the reset button for 3–5 seconds until the LED flashes blue.
• Release the button when you hear a voice prompt (e.g., “Ready to pair”).

> 🔊 Listen for Audio Cues: Many Eufy cameras speak status updates. If you don’t hear anything, check that the volume isn’t muted and try again.

Wait for Successful Connection

The app will show “Pairing…” followed by “Connected!” once the camera joins the HomeBase network. This may take up to a minute. Don’t interrupt the process—even if it seems slow.

Name Your Camera

Give your camera a descriptive name like “Front Door,” “Backyard,” or “Garage.” This makes it easier to identify in recordings and alerts.

Set Motion Detection Zones (Optional)

You can now customize motion zones, sensitivity, and recording schedules. Tap “Settings” > “Motion Detection” to draw areas where you want alerts (e.g., ignore tree branches but detect people near the porch).

Step 5: Test and Finalize Setup

Don’t skip this step—testing ensures everything works as expected:

Check Live View

Tap your newly added camera in the app and select “Live View.” You should see a real-time feed within a few seconds. If the image is blurry or laggy, move the camera closer to the HomeBase temporarily.

Trigger a Test Recording

Walk in front of the camera to trigger motion detection. Wait a moment, then check the “Events” tab to see if a clip was saved. Play it back to confirm audio and video quality.

Adjust Placement (If Needed)

If the signal is weak or recordings are choppy, relocate the camera. Avoid thick walls, metal objects, or sources of interference like microwaves or cordless phones.

Mount Securely

Once satisfied, mount the camera using the included screws or magnetic base. For outdoor models, ensure it’s protected from direct rain and extreme temperatures.

Troubleshooting Common Issues

Even with perfect preparation, hiccups can happen. Here’s how to fix the most frequent problems when learning how to add camera to Eufy HomeBase:

Camera Not Appearing in App

• Solution: Make sure the camera is in pairing mode (LED flashing blue). If not, press and hold the reset button again. Also, ensure your phone’s Bluetooth is enabled—the app uses it to discover new devices.

“Pairing Failed” Error

• Solution: Power-cycle both the camera and HomeBase. Turn off the camera (remove battery or unplug), wait 10 seconds, then restart. Restart HomeBase by unplugging it for 30 seconds. Try pairing again.

Weak Signal or Frequent Disconnects

• Solution: Move the camera closer to the HomeBase. The Eufy system uses a proprietary wireless protocol (not Wi-Fi), so distance and obstacles matter. Ideally, keep cameras within 100 feet line-of-sight, or 30–50 feet through walls.

QR Code Won’t Scan

• Solution: Clean the camera lens and QR label. Use good lighting. If still failing, manually enter the serial number from the label into the app.

Camera Shows “Offline” After Setup

• Solution: Check power/battery. For wired cameras, verify the outlet works. For battery models, recharge fully. Also, ensure the HomeBase has sufficient storage—full storage can cause devices to go offline.

Firmware Update Required

• Solution: The app will notify you if an update is needed. Go to Device Settings > Firmware Update and follow prompts. Updates improve stability and add features—don’t skip them!

> 🛠️ Pro Troubleshooting Tip: If nothing works, perform a full factory reset on the camera (hold reset button for 10+ seconds until it beeps twice), then restart the entire setup process from Step 1.

Expanding Your System: Adding More Cameras

One of the best features of the Eufy HomeBase system is scalability. Most models support up to 16 cameras, so you can build a comprehensive security network over time.

To add additional cameras:

1. Repeat Steps 1–5 for each new device.
2. Assign unique, descriptive names (e.g., “Driveway Cam 2”).
3. Group cameras by location in the app for easier management.
4. Monitor storage usage—each camera consumes local space on the HomeBase. Consider upgrading to a model with larger built-in storage (like HomeBase 2 with 16GB or 32GB) if you plan many cameras.

> 💡 Storage Tip: Enable “Smart Detection” in settings to record only human/vehicle motion—this saves space and reduces false alerts.

Best Practices for Long-Term Performance

Once your camera is successfully added, follow these tips to keep your system running smoothly:

• Update regularly: Check for firmware updates monthly in the app.
• Clean lenses gently: Use a microfiber cloth to remove dust or smudges that affect image quality.
• Check battery levels: For wireless cameras, recharge before they drop below 20%.
• Review event history: Periodically check recordings to fine-tune motion zones and sensitivity.
• Secure your network: While Eufy uses local encryption, avoid sharing your app login and enable two-factor authentication for extra safety.

Why Choose Eufy’s Local Storage Approach?

Unlike many competitors that rely on cloud subscriptions, Eufy stores footage locally on the HomeBase. This means:

• No monthly fees
• Faster access to recordings
• Enhanced privacy (data never leaves your home)
• Works even if internet goes down

Adding cameras to your HomeBase leverages this advantage—giving you professional-grade security without recurring costs.

Final Thoughts

Learning how to add camera to Eufy HomeBase doesn’t have to be complicated. With the right preparation, a clear understanding of the steps, and a little patience, you can integrate new cameras in under 15 minutes. The Eufy Security app guides you through each stage, and the system’s local architecture ensures reliable, private, and cost-effective home monitoring.

Whether you’re protecting your front door, watching over your backyard, or keeping an eye on pets indoors, expanding your Eufy setup is a smart, scalable way to enhance your home’s safety. So grab that camera, fire up the app, and start building the security system that fits your life.