How to Add Device to Eufy

Adding a device to Eufy is simple with the right steps. This guide walks you through setup, Wi-Fi connection, and troubleshooting for a smooth experience. Get your Eufy devices working in minutes.

Key Takeaways

• Download the Eufy Security app: This is the central hub for managing all your Eufy devices. Available on iOS and Android.
• Ensure strong Wi-Fi signal: Most Eufy devices require a 2.4 GHz network. Check signal strength near the installation spot.
• Use the QR code for quick pairing: Each device has a unique QR code. Scan it in the app to start setup.
• Follow on-screen prompts carefully: The app guides you through naming, location, and settings. Don’t skip steps.
• Test the device after setup: Check live view, motion detection, and alerts to confirm everything works.
• Update firmware regularly: Keep your device secure and functional with the latest updates.
• Contact support if stuck: Eufy offers live chat and email support for setup issues.

How to Add Device to Eufy: A Complete Step-by-Step Guide

Welcome to your complete guide on how to add device to Eufy! Whether you’re setting up a security camera, video doorbell, or smart lock, Eufy makes it easy to integrate your devices into a unified smart home system. In this guide, we’ll walk you through every step—from downloading the app to testing your new device.

By the end of this article, you’ll know exactly how to add device to Eufy, troubleshoot common issues, and keep your system running smoothly. No technical experience? No problem. We keep things simple, clear, and jargon-free.

Let’s get started!

Why Choose Eufy for Your Smart Home?

Eufy, a brand under Anker, is known for its reliable, affordable, and privacy-focused smart home devices. Unlike many competitors, Eufy stores your data locally—no cloud fees, no subscriptions. That means your video footage stays on your device or HomeBase, not on a remote server.

Popular Eufy devices include:
– Indoor and outdoor security cameras
– Video doorbells
– Floodlight cameras
– Smart locks
– Motion sensors

All these devices connect through the Eufy Security app, which lets you monitor, control, and customize your setup from your phone.

Before You Begin: What You’ll Need

Before you learn how to add device to Eufy, make sure you have the following ready:

1. Your Eufy Device

Unbox your device and check that all parts are included. Most Eufy devices come with:
– The main unit (camera, doorbell, etc.)
– Mounting hardware (screws, brackets)
– USB cable (for initial setup or power)
– Quick start guide

2. A Smartphone or Tablet

You’ll need an iOS or Android device to download the Eufy Security app. Make sure it’s updated to the latest OS version.

3. Wi-Fi Network (2.4 GHz)

Most Eufy devices only work on 2.4 GHz Wi-Fi networks. Check your router settings to confirm. If you only have a 5 GHz network, you may need to enable 2.4 GHz or use a dual-band router.

4. Strong Wi-Fi Signal

Place your device within range of your Wi-Fi router. Weak signals can cause setup failures or poor performance. Use a Wi-Fi analyzer app to check signal strength at the installation spot.

5. Power Source

Some devices (like battery-powered cameras) come charged. Others (like wired doorbells) need to be connected to existing wiring. Make sure you have access to power before starting.

6. QR Code

Each Eufy device has a unique QR code, usually on the back or in the battery compartment. Keep it handy—you’ll scan it during setup.

Step 1: Download and Set Up the Eufy Security App

The Eufy Security app is your command center. It’s where you’ll add, manage, and monitor all your devices.

How to Download the App

1. Open the App Store (iOS) or Google Play Store (Android).
2. Search for “Eufy Security.”
3. Download and install the app.
4. Open the app once installed.

Create an Account

If you’re new to Eufy:
1. Tap “Sign Up” on the welcome screen.
2. Enter your email address and create a strong password.
3. Verify your email by clicking the link sent to your inbox.
4. Log in to the app.

If you already have an account:
1. Tap “Log In” and enter your credentials.

Grant Permissions

The app will ask for permissions to access:
– Camera (to scan QR codes)
– Microphone (for two-way audio)
– Location (to help with device placement)

Allow these permissions for full functionality.

Step 2: Prepare Your Eufy Device

Now that the app is ready, it’s time to prepare your device for setup.

Charge Battery-Powered Devices

If your device runs on batteries (like the Eufy SoloCam or Video Doorbell), charge it fully before setup. Use the included USB cable and a power adapter. A full charge usually takes 2–4 hours.

Install Wired Devices

For wired devices like the Eufy Video Doorbell:
1. Turn off power at the circuit breaker.
2. Remove your old doorbell (if applicable).
3. Connect the wires to the new Eufy doorbell.
4. Secure it to the wall with screws.
5. Turn power back on.

Mount Outdoor Cameras

For outdoor cameras:
1. Choose a spot with good Wi-Fi coverage and a clear view.
2. Use the mounting bracket and screws to secure the camera.
3. Adjust the angle for optimal coverage.

Step 3: Add Device to Eufy via the App

Now comes the main event: how to add device to Eufy. Follow these steps carefully.

Open the Eufy Security App

1. Launch the app on your phone.
2. Tap the “+” icon in the top-right corner.
3. Select “Add Device.”

Choose Your Device Type

The app will show a list of Eufy products. Select the one that matches your device (e.g., “Indoor Camera,” “Video Doorbell”).

Scan the QR Code

1. Hold your phone close to the QR code on your device.
2. The camera will automatically scan it.
3. If it doesn’t scan, tap “Manual Entry” and enter the device ID (found near the QR code).

Connect to Wi-Fi

1. The app will ask you to select your Wi-Fi network.
2. Choose your 2.4 GHz network from the list.
3. Enter your Wi-Fi password.
4. Tap “Connect.”

> 💡 **Tip:** If your network doesn’t appear, move closer to the router or restart your Wi-Fi.

Wait for Pairing

The app will now pair with your device. This may take 30–60 seconds. You’ll see a progress bar and status messages like “Connecting…” or “Pairing…”

Name and Assign Location

Once connected:
1. Give your device a name (e.g., “Front Door Camera”).
2. Assign it to a room or area (e.g., “Living Room,” “Backyard”).
3. Tap “Save.”

Complete Setup

The app will finalize the setup. You may be asked to:
– Enable motion detection
– Set activity zones
– Turn on notifications

Follow the prompts to customize your preferences.

Step 4: Test Your Device

After setup, it’s crucial to test your device to ensure it’s working properly.

Check Live View

1. Go to the home screen of the app.
2. Tap on your device.
3. Look for the live video feed.
4. If the screen is black or frozen, try refreshing or restarting the device.

Test Two-Way Audio

1. Tap the microphone icon in the live view.
2. Speak into your phone.
3. Listen for audio from the device (if it has a speaker).
4. Tap the speaker icon to hear audio from the device.

Trigger Motion Detection

1. Walk in front of the camera or ring the doorbell.
2. Check if you receive a notification on your phone.
3. Open the app to see if the event is recorded.

Review Settings

Go to the device settings in the app to adjust:
– Motion sensitivity
– Recording schedule
– Night vision
– Privacy zones

Troubleshooting Common Issues

Even with careful setup, you might run into problems. Here’s how to fix the most common issues when learning how to add device to Eufy.

Device Not Connecting to Wi-Fi

– **Cause:** Weak signal or wrong network.
– **Fix:** Move closer to the router. Ensure you’re using 2.4 GHz Wi-Fi. Restart your router and try again.

QR Code Won’t Scan

– **Cause:** Poor lighting or damaged code.
– **Fix:** Clean the QR code. Use a flashlight. Try manual entry with the device ID.

App Says “Device Offline”

– **Cause:** Power or Wi-Fi issue.
– **Fix:** Check if the device is powered on. Recharge batteries. Restart the device by holding the power button for 10 seconds.

No Live Video Feed

– **Cause:** App or device glitch.
– **Fix:** Force close and reopen the app. Restart your phone. Reboot the device.

Notifications Not Working

– **Cause:** App permissions or settings.
– **Fix:** Go to your phone’s settings > Apps > Eufy Security > Notifications. Enable all alerts. Also check in-app notification settings.

Firmware Update Needed

– **Cause:** Outdated software.
– **Fix:** Go to the device settings in the app. Tap “Firmware Update.” Follow the prompts to install the latest version.

Tips for a Smooth Eufy Experience

Now that you know how to add device to Eufy, here are some pro tips to keep things running smoothly:

Use a Dedicated Wi-Fi Network

If you have many smart devices, consider setting up a separate 2.4 GHz network just for IoT devices. This reduces congestion and improves performance.

Enable Local Storage

Eufy devices can store footage on a HomeBase or microSD card. This avoids cloud fees and keeps your data private. Set up local storage in the app under “Storage Settings.”

Regularly Check Battery Levels

For battery-powered devices, check battery status monthly. Low batteries can cause disconnections.

Update Firmware Promptly

Firmware updates fix bugs and add features. Enable auto-updates in the app or check manually every few weeks.

Use Activity Zones

Reduce false alerts by setting activity zones. For example, ignore motion from a busy street but alert for your driveway.

Secure Your Account

Enable two-factor authentication (2FA) in the app. This adds an extra layer of security to your account.

Advanced Setup: Adding Multiple Devices

Once you’ve mastered how to add device to Eufy, you can expand your system.

Add a Second Camera

1. Tap “+” in the app.
2. Select the camera model.
3. Scan the QR code.
4. Follow the same steps as before.

Connect to HomeBase

If you have a HomeBase (like the Eufy HomeBase 2):
1. Plug it into power and your router via Ethernet.
2. Add it to the app using the same method.
3. Pair your cameras to the HomeBase for local storage and enhanced range.

Set Up Automation

Use the app to create rules:
– “When motion is detected at the front door, turn on the porch light.”
– “If the camera detects motion at night, send a notification.”

Conclusion

Learning how to add device to Eufy doesn’t have to be complicated. With the right preparation, a strong Wi-Fi signal, and the Eufy Security app, you can set up your smart home devices in under 15 minutes.

Remember:
– Download the app and create an account
– Charge or power your device
– Scan the QR code and connect to Wi-Fi
– Test live view and notifications
– Troubleshoot with simple fixes

Eufy’s focus on privacy, local storage, and ease of use makes it a top choice for smart home security. Whether you’re protecting your home, monitoring pets, or checking on deliveries, Eufy has you covered.

Now that you’re an expert on how to add device to Eufy, go ahead and build your perfect smart home setup. Stay safe, stay connected, and enjoy the peace of mind that comes with Eufy.