How to Add Device to Eufy Homebase 2

This guide walks you through how to add device to Eufy HomeBase 2 in simple, clear steps. Whether you’re setting up a new camera or expanding your smart home system, we’ve got you covered with expert tips and troubleshooting advice.

Key Takeaways

• Ensure compatibility: Only Eufy devices designed for HomeBase 2 can be added—check the product label or app for confirmation.
• Use the Eufy Security app: All device pairing happens through the official mobile app, available on iOS and Android.
• Keep devices close during setup: Place your new device within 3 feet of the HomeBase 2 to ensure a strong connection during pairing.
• Reset before adding: If a device was previously used, reset it to factory settings to avoid pairing errors.
• Stable Wi-Fi is essential: While HomeBase 2 uses a local network, initial setup requires a strong 2.4GHz Wi-Fi signal.
• Follow LED indicators: Pay attention to the lights on both the HomeBase 2 and the device—they guide you through the process.
• Update firmware regularly: Keep your HomeBase 2 and connected devices updated for optimal performance and security.

How to Add Device to Eufy HomeBase 2: A Complete Step-by-Step Guide

So, you’ve got your Eufy HomeBase 2 up and running—great choice! This compact, powerful hub is the heart of your Eufy smart security system, letting you manage cameras, door sensors, motion detectors, and more all from one place. But now you’re ready to expand. Maybe you just bought a new Eufy SoloCam, a door/window sensor, or a motion detector. Or perhaps you’re adding a second camera to cover your backyard.

Whatever the case, knowing how to add device to Eufy HomeBase 2 is essential for building a complete, reliable smart home security setup. The good news? It’s easier than you think—especially when you follow the right steps.

In this guide, we’ll walk you through the entire process, from preparation to final confirmation. We’ll cover everything you need to know, including compatibility checks, app navigation, troubleshooting tips, and best practices to keep your system running smoothly. By the end, you’ll be able to confidently add any compatible Eufy device to your HomeBase 2 in just minutes.

Let’s get started!

What You’ll Need Before You Begin

Before diving into the setup process, it’s important to make sure you have everything ready. Rushing into device pairing without proper preparation can lead to frustration—especially if your device won’t connect or the app gives you an error.

Here’s a quick checklist of what you’ll need:

• A Eufy HomeBase 2 hub – Already set up and connected to your home network.
• A compatible Eufy device – Such as a SoloCam, Indoor Cam, Door/Window Sensor, Motion Sensor, or Floodlight Cam. Check the packaging or product page to confirm HomeBase 2 compatibility.
• The Eufy Security app – Downloaded and installed on your smartphone (iOS or Android). Make sure it’s the latest version.
• A stable 2.4GHz Wi-Fi network – HomeBase 2 doesn’t support 5GHz, so ensure your router is broadcasting on 2.4GHz.
• Your Eufy account credentials – You’ll need to log in to the app during setup.
• Fresh batteries (if applicable) – For wireless devices like sensors or battery-powered cameras.
• A flat surface near the HomeBase 2 – You’ll place the new device close during pairing.

Once you’ve confirmed you have all these items, you’re ready to begin.

Step 1: Prepare Your New Eufy Device

Every Eufy device needs to be in “pairing mode” before it can connect to the HomeBase 2. The exact method varies slightly depending on the device, but the general process is similar.

For Cameras (SoloCam, Indoor Cam, etc.)

1. Insert fresh batteries or connect the power adapter.
2. Wait for the camera to power on. You’ll usually hear a voice prompt or see a light indicator.
3. Press and hold the reset button (usually on the bottom or side) for 5–10 seconds until you hear a voice say “Ready to connect” or see a blinking blue light.
4. The camera is now in pairing mode and ready to be added.

For Sensors (Door/Window, Motion, etc.)

1. Remove the device from its packaging and insert the included batteries.
2. Open the sensor cover (if applicable) and locate the reset button—often a small pinhole.
3. Use a paperclip or SIM tool to press and hold the reset button for 5 seconds.
4. The LED light should blink rapidly, indicating pairing mode.

For Floodlight Cam or Other Wired Devices

1. Turn off power at the circuit breaker before installation.
2. Mount the device according to the manual.
3. Restore power and wait for the device to boot up.
4. Press and hold the reset button until the LED blinks blue.

Pro Tip: If your device was previously used, always reset it first. Skipping this step can cause pairing failures because the device may still be trying to connect to an old hub.

Step 2: Open the Eufy Security App

The Eufy Security app is your control center for all things Eufy. It’s where you’ll manage devices, view live feeds, adjust settings, and—most importantly—add new devices to your HomeBase 2.

Launch the App

Open the Eufy Security app on your smartphone. If you haven’t used it in a while, make sure it’s updated to the latest version from the App Store or Google Play.

Log In to Your Account

Enter your email and password to log in. If you’ve forgotten your password, use the “Forgot Password?” link to reset it.

Select Your HomeBase 2

Once logged in, you’ll see a list of your devices. Tap on your HomeBase 2 to open its control panel. This is where you’ll initiate the device addition process.

Note: If you don’t see your HomeBase 2 in the app, make sure it’s powered on and connected to Wi-Fi. You may need to restart it or re-add it to the app.

Step 3: Start the Device Addition Process

Now that your device is in pairing mode and the app is open, it’s time to add it to the HomeBase 2.

Tap the “+” Icon

In the HomeBase 2 control screen, look for the “+” (plus) icon—usually in the top-right corner. Tap it to begin adding a new device.

Choose Device Type

The app will ask what type of device you’re adding. Select the correct category:

• Camera
• Sensor
• Doorbell
• Floodlight

Choose the option that matches your new device.

Follow On-Screen Prompts

The app will guide you through the next steps. It may ask you to:

• Confirm the device is in pairing mode (check the LED or listen for voice prompts).
• Place the device within 3 feet of the HomeBase 2.
• Wait while the app searches for the device.

Wait for Connection

The app will scan for nearby devices in pairing mode. This usually takes 10–30 seconds. Once it detects your device, it will appear on the screen.

Confirm and Name the Device

Tap on the detected device to select it. The app will ask you to confirm the addition. Then, give your device a name—like “Front Door Camera” or “Garage Motion Sensor.” This helps you identify it later.

Assign to a Room (Optional)

You can organize your devices by room (e.g., Living Room, Kitchen, Backyard). This makes it easier to manage multiple devices.

Complete Setup

Tap “Done” or “Finish” to complete the process. The device is now connected to your HomeBase 2 and should appear in your device list.

Step 4: Test Your New Device

Adding a device is only half the battle—you need to make sure it’s working properly.

Check Live View (For Cameras)

Tap on the camera in the app and select “Live View.” You should see a real-time feed from the camera. If the image is blurry or delayed, check the signal strength.

Test Sensor Triggers

For door/window or motion sensors, open the door or walk in front of the sensor. The app should show a notification and update the device status.

Review Recordings

If your device supports recording, check the “Events” tab to see if motion or door triggers are being captured.

Adjust Settings

Go into the device settings to customize motion zones, sensitivity, alerts, and recording schedules. This ensures your device works exactly how you want it to.

Pro Tip: If the device doesn’t respond, try moving it closer to the HomeBase 2. Signal strength can drop over long distances or through thick walls.

Troubleshooting Common Issues

Even with careful setup, things don’t always go perfectly. Here are some common problems and how to fix them.

Device Not Found During Pairing

• Solution: Make sure the device is in pairing mode (LED blinking). Reset it and try again. Also, ensure it’s within 3 feet of the HomeBase 2.

Connection Fails or Drops

• Solution: Check Wi-Fi signal strength. HomeBase 2 needs a strong 2.4GHz connection. Avoid placing it near microwaves, cordless phones, or thick concrete walls.

App Shows “Device Offline”

• Solution: Restart the HomeBase 2 by unplugging it for 10 seconds, then plugging it back in. Also, check if the device has power or fresh batteries.

Incorrect Device Type Selected

• Solution: If you accidentally chose the wrong category (e.g., selected “Camera” for a sensor), remove the device and start over. The app may not recognize it properly.

Firmware Update Needed

• Solution: Go to the device settings in the app and check for firmware updates. Outdated firmware can cause compatibility issues.

Multiple Devices Won’t Pair

• Solution: Add one device at a time. The HomeBase 2 can handle multiple devices, but pairing several at once can confuse the system.

Best Practices for Managing Your Eufy System

Now that your device is added, here are some tips to keep your system running smoothly:

Keep Devices Updated

Regularly check for firmware updates in the app. Updates often include bug fixes, security patches, and new features.

Use Strong, Unique Names

Name devices clearly (e.g., “Backyard Camera – North”) so you can quickly identify them in alerts or recordings.

Monitor Battery Levels

For battery-powered devices, check battery status in the app. Replace batteries before they die to avoid gaps in coverage.

Optimize Placement

Place sensors and cameras in high-traffic areas but avoid direct sunlight, heat sources, or areas with frequent false triggers (like fans or pets).

Enable Smart Alerts

Use AI-powered person detection and customizable motion zones to reduce false alarms and get only relevant notifications.

Back Up Important Footage

While HomeBase 2 stores recordings locally, consider exporting important clips to cloud storage or your phone for long-term safekeeping.

Conclusion

Adding a device to your Eufy HomeBase 2 doesn’t have to be complicated. With the right preparation, a clear understanding of the steps, and a little patience, you can expand your smart home security system in just a few minutes.

Remember: always reset your device, use the Eufy Security app, keep things close during pairing, and test everything afterward. And if you run into issues, don’t panic—most problems have simple fixes.

Whether you’re adding a camera to monitor your front door, a sensor to protect your windows, or a floodlight to illuminate your driveway, the process is the same. Follow this guide, and you’ll be a Eufy pro in no time.

Your home deserves smart, reliable protection—and now, you’ve got it.