How to Add Device to Eufy Security

Adding a device to Eufy Security is simple and fast when you follow the right steps. This guide walks you through the entire process—from app setup to syncing cameras, doorbells, and sensors—so you can secure your home with confidence.

Key Takeaways

• Download the Eufy Security app: Available on iOS and Android, the app is essential for adding and managing your devices.
• Ensure strong Wi-Fi signal: A stable 2.4GHz network is required for most Eufy devices to connect properly.
• Use the correct setup mode: Each device has a specific pairing method—follow on-screen prompts carefully.
• Keep devices charged or powered: Battery-powered devices should be fully charged before setup to avoid interruptions.
• Update firmware regularly: Keeping your devices updated ensures compatibility and access to the latest features.
• Check device compatibility: Not all Eufy products work with every hub—verify compatibility before purchasing.
• Use the QR code for faster pairing: Scanning the code on your device speeds up the connection process significantly.

Introduction: Why Adding Devices to Eufy Security Matters

Securing your home has never been easier—thanks to smart security systems like Eufy Security. Whether you’re protecting your front door with a video doorbell, monitoring your backyard with an outdoor camera, or keeping an eye on your kids and pets with indoor cameras, Eufy offers a wide range of reliable, wire-free devices. But before you can enjoy peace of mind, you need to know how to add device to Eufy Security properly.

This guide will walk you through every step of the process, from downloading the app to syncing your first camera or sensor. We’ll cover everything you need to know, including troubleshooting tips, best practices, and expert advice to ensure a smooth setup. By the end, you’ll be able to expand your Eufy system with confidence—whether you’re adding a single camera or building a full smart home security network.

What You’ll Need Before You Start

Before diving into the setup, it’s important to gather everything you’ll need. Having the right tools and information ready will save you time and frustration.

1. A Compatible Smartphone or Tablet

You’ll need a device running iOS 11 or later (iPhone or iPad) or Android 6.0 or later. The Eufy Security app is free and available on the App Store and Google Play Store.

2. A Stable Wi-Fi Connection

Most Eufy devices require a 2.4GHz Wi-Fi network to connect. While some newer models support 5GHz, the majority—especially battery-powered cameras and sensors—work best on 2.4GHz. Make sure your router is within range and your signal strength is strong.

3. Your Eufy Device and Accessories

Unbox your device and check that all components are included: the camera or sensor, mounting hardware, charging cable, and any included hub or base station.

4. A Power Source or Fully Charged Battery

If your device is battery-powered, charge it fully before setup. For wired devices, ensure they’re plugged in and powered on.

5. The Device’s QR Code

Each Eufy device comes with a unique QR code, usually found on the back or bottom of the unit. You’ll scan this during setup, so keep it handy.

6. Your Eufy Account Credentials

If you already have an Eufy account, have your email and password ready. If not, you’ll create one during the app setup.

Step 1: Download and Set Up the Eufy Security App

The Eufy Security app is the central hub for managing all your devices. It’s where you’ll add, configure, and monitor your cameras, doorbells, and sensors.

Download the App

Open the App Store (iOS) or Google Play Store (Android) and search for “Eufy Security.” Download and install the official app by EufySecurity.

Create or Log In to Your Account

Open the app and tap “Sign Up” if you’re new, or “Log In” if you already have an account. Use a valid email address and create a strong password. You’ll receive a verification email—click the link to confirm your account.

Enable Permissions

The app will ask for permissions to access your camera, microphone, and location. Allow these so the app can scan QR codes, record audio, and detect your network.

Connect to Your Wi-Fi Network

Make sure your phone is connected to the same Wi-Fi network you want your Eufy devices to use. This is especially important during setup.

Step 2: Power On Your Eufy Device

Now that the app is ready, it’s time to prepare your device for pairing.

For Battery-Powered Devices (Cameras, Doorbells, Sensors)

Insert the battery and turn on the device. Most Eufy cameras and doorbells will enter pairing mode automatically when powered on for the first time. You’ll usually hear a voice prompt like “Ready to connect” or see a blinking LED light.

If the device doesn’t enter pairing mode, press and hold the power or sync button (usually on the side or back) for 5–10 seconds until you hear a confirmation sound or see a flashing light.

For Wired Devices (Indoor Cameras, Floodlight Cameras)

Plug the device into a power outlet using the included cable. Wait a few seconds for it to boot up. The LED should blink blue or white, indicating it’s ready to connect.

For Devices with a Hub (HomeBase, HomeBase 2)

If you’re using a hub like the Eufy HomeBase, connect it to your router using an Ethernet cable and plug it into power. Wait for the hub’s LED to turn solid green, which means it’s online and ready.

Step 3: Add the Device in the Eufy Security App

With your device powered on and the app open, it’s time to add it to your system.

Tap “Add Device”

On the app’s home screen, tap the “+” icon or “Add Device” button. The app will scan for nearby Eufy devices.

Select Your Device Type

Choose the category that matches your device—Camera, Doorbell, Sensor, or Hub. The app will guide you through the specific setup process.

Scan the QR Code

Point your phone’s camera at the QR code on your device. Hold it steady until the app recognizes the code. This links your device to your account securely.

If the QR code is damaged or unreadable, you can manually enter the device’s serial number, which is usually listed below the QR code.

Follow On-Screen Instructions

The app will walk you through the rest of the setup. This may include:

– Naming your device (e.g., “Front Door Camera”)
– Selecting a room or zone
– Setting up motion detection zones
– Enabling notifications

Connect to Wi-Fi

The app will prompt you to select your Wi-Fi network and enter the password. Make sure you’re connecting to a 2.4GHz network unless your device specifically supports 5GHz.

Wait while the device connects. This can take 30 seconds to a few minutes. You’ll see a progress bar and hear a confirmation sound when successful.

Step 4: Test and Configure Your Device

Once your device is connected, it’s time to make sure everything works and customize your settings.

Check the Live View

Tap on your device in the app to open the live feed. You should see a clear video stream. If the image is blurry or laggy, check your Wi-Fi signal strength.

Adjust Camera Settings

Go to the device settings and tweak options like:

– Video quality (HD, 2K, etc.)
– Night vision mode
– Motion sensitivity
– Recording schedule
– Two-way audio

Set Up Motion Detection

Define activity zones to reduce false alerts. For example, you can ignore motion in the street but get alerts for your driveway.

Enable Notifications

Turn on push notifications so you’re alerted when motion is detected. You can customize who gets notified and when.

Test Two-Way Audio

If your device supports it, tap the microphone icon and speak. You should hear your voice through the device’s speaker. This is great for talking to delivery people or pets.

Step 5: Mount and Position Your Device

Proper placement ensures optimal performance and coverage.

Choose the Right Location

For cameras and doorbells, aim for a spot with a clear view of the area you want to monitor. Avoid pointing directly at bright lights or reflective surfaces.

Use the Included Mounting Hardware

Most Eufy devices come with adhesive strips or screw mounts. For permanent installation, use screws. For temporary setups, adhesive works well on clean, dry surfaces.

Angle the Device Correctly

Tilt the camera slightly downward to capture faces and activity. Avoid mounting too high—eye level or slightly above is ideal.

Check the Field of View

Use the live feed to verify the camera covers the desired area. Adjust the angle if needed.

Step 6: Add More Devices (Optional)

Eufy systems are designed to scale. You can add multiple cameras, sensors, and doorbells to a single account.

Repeat the Setup Process

Go back to the app and tap “Add Device” again. Follow the same steps for each new device.

Organize Devices by Room

Use the app’s room feature to group devices logically—e.g., “Living Room,” “Backyard,” “Garage.”

Sync with HomeBase (If Applicable)

If you’re using a hub, new devices will automatically sync with it. The hub stores footage locally, so you don’t need cloud storage.

Troubleshooting Common Issues

Even with careful setup, you might run into problems. Here’s how to fix the most common ones.

Device Won’t Connect to Wi-Fi

– Make sure you’re using a 2.4GHz network.
– Move closer to the router during setup.
– Restart your router and try again.
– Reset the device and restart the setup process.

QR Code Not Scanning

– Clean the camera lens and QR code.
– Ensure good lighting.
– Try scanning from a different angle.
– Manually enter the serial number if needed.

Live Feed is Laggy or Disconnected

– Check your internet speed—Eufy recommends at least 2 Mbps upload speed.
– Reduce video quality in the app settings.
– Move the device closer to the router or use a Wi-Fi extender.

Device Keeps Going Offline

– Replace or recharge the battery.
– Check for Wi-Fi interference from other devices.
– Update the device firmware via the app.

No Sound or Two-Way Audio Not Working

– Ensure the microphone and speaker aren’t blocked.
– Check app permissions for microphone access.
– Restart the device and app.

Motion Alerts Not Working

– Verify motion detection is enabled in settings.
– Adjust sensitivity and activity zones.
– Make sure the device isn’t facing a busy street or tree.

Best Practices for Managing Your Eufy System

Once your devices are up and running, follow these tips to get the most out of your system.

Update Firmware Regularly

Eufy releases updates to improve performance and security. Enable auto-updates in the app or check manually under device settings.

Use Local Storage When Possible

Eufy devices with HomeBase store footage locally on a microSD card. This avoids monthly cloud fees and ensures privacy.

Set Up Activity Zones

Customize motion detection to focus on important areas and reduce false alarms from passing cars or animals.

Review Footage Regularly

Check your recordings weekly to ensure everything is working and to catch any unusual activity.

Secure Your Account

Use two-factor authentication (2FA) in the app settings to protect your account from unauthorized access.

Label Your Devices

Give each device a clear, descriptive name so you can quickly identify them in the app.

Conclusion: Enjoy Peace of Mind with Eufy Security

Adding a device to Eufy Security is a straightforward process when you follow the right steps. From downloading the app to mounting your camera, this guide has covered everything you need to know to get started. With strong Wi-Fi, a charged device, and the QR code in hand, you can have your system up and running in under 15 minutes.

Remember, the key to a successful setup is preparation and patience. If you run into issues, don’t panic—most problems have simple fixes. And once your devices are online, you’ll enjoy 24/7 monitoring, instant alerts, and the confidence that your home is protected.

Whether you’re adding your first camera or expanding an existing system, Eufy makes it easy to build a smart, secure home. So go ahead—add that device, customize your settings, and rest easy knowing you’re in control.