How to Clear Eufy History

Clearing your Eufy history helps protect your privacy and keeps your smart home system running smoothly. This guide walks you through deleting video recordings, event logs, and cloud data across all Eufy devices and platforms.

Key Takeaways

• Clear local and cloud recordings separately: Eufy stores video history both on local devices (like HomeBases) and in the cloud, so you’ll need to delete them in different ways.
• Use the Eufy Security app for most tasks: The mobile app is the primary tool for managing and clearing your Eufy history—no web browser required.
• HomeBase 2 and HomeBase 3 require different steps: Depending on your model, the process to erase local footage varies slightly.
• Factory reset removes all data permanently: If you’re selling or giving away your device, a full reset ensures no one can access your past recordings.
• Check auto-deletion settings to prevent buildup: Enable automatic deletion in the app to keep your history from growing indefinitely.
• Cloud subscription affects what you can delete: Free users have limited cloud storage; paid subscribers can manage longer retention periods.
• Always log out after clearing sensitive data: For extra security, sign out of your Eufy account on shared or public devices.

How to Clear Eufy History: A Complete Step-by-Step Guide

If you own Eufy security cameras, doorbells, or other smart home devices, you’ve probably noticed that they record and store video footage over time. While this feature is great for monitoring your home, it also means your Eufy history—your past recordings, motion alerts, and event logs—can pile up. Whether you’re concerned about privacy, running low on storage, or preparing to sell your device, knowing how to clear Eufy history is essential.

In this comprehensive guide, you’ll learn exactly how to delete your Eufy video history from both local storage (like your HomeBase) and the cloud. We’ll cover every major Eufy device type, walk you through the Eufy Security app, and share pro tips to keep your data clean and secure. By the end, you’ll be able to wipe your Eufy history with confidence—no tech degree required.

Let’s dive in!

Why Should You Clear Your Eufy History?

Before we get into the “how,” let’s talk about the “why.” There are several good reasons to regularly clear your Eufy history:

– Privacy protection: Old recordings may contain sensitive moments—like family gatherings, deliveries, or even accidental footage of neighbors. Clearing them reduces the risk of unauthorized access.
– Free up storage space: Eufy devices have limited local storage (especially if you’re using a microSD card or HomeBase without a large drive). Deleting old clips helps your system run faster.
– Prepare for resale or gifting: If you’re upgrading or giving away your Eufy camera, wiping all history ensures the next user starts fresh.
– Compliance with data policies: Some households or businesses follow strict data retention rules. Regularly clearing history helps you stay compliant.

Now that you know why it matters, let’s get into the step-by-step process.

Understanding Where Eufy Stores Your History

Eufy doesn’t store all your data in one place. Instead, it uses a combination of local and cloud storage, depending on your setup:

– Local storage: Most Eufy cameras record directly to a HomeBase (a central hub) or a microSD card inserted into the camera itself. This is called “local recording” and doesn’t require a subscription.
– Cloud storage: If you have a Eufy Cloud subscription (like CloudStor or CloudStor Pro), your videos are also uploaded to Eufy’s secure servers. This allows you to access footage from anywhere, even if your HomeBase is damaged or stolen.

Because your history lives in multiple locations, you’ll need to clear it from both places to fully erase your data. We’ll cover both methods below.

How to Clear Eufy History Using the Eufy Security App

The Eufy Security app (available on iOS and Android) is your main control center for managing devices and data. Here’s how to use it to delete your video history.

Step 1: Open the Eufy Security App

Download and install the Eufy Security app from the App Store or Google Play if you haven’t already. Log in with your Eufy account credentials.

Tip: Make sure your phone is connected to the same Wi-Fi network as your Eufy devices for the best connection.

Step 2: Select Your Device

On the home screen, you’ll see a list of all your connected Eufy devices—cameras, doorbells, sensors, etc. Tap on the device whose history you want to clear.

For example, if you want to delete footage from your front door camera, tap on that camera’s icon.

Step 3: Access the Playback or Event History Section

Once you’re on the device’s live view screen, look for a button or tab labeled “Playback,” “Event History,” or “Timeline.” This is where all your recorded clips are stored.

Tap on it to view your video history.

Step 4: Delete Individual Recordings

You’ll now see a timeline of past events—usually organized by date and time. Each motion alert or recording appears as a thumbnail.

To delete a single clip:
– Tap and hold on the video thumbnail.
– A menu will appear with options like “Delete” or “Share.”
– Select “Delete” and confirm when prompted.

Note: Some older app versions may require you to tap the three-dot menu (⋮) in the top-right corner of the playback screen, then choose “Select” to pick multiple clips before deleting.

Step 5: Delete All Recordings at Once (Bulk Delete)

If you want to clear your entire history quickly, use the bulk delete option:

– In the Playback or Event History view, look for a “Select” or “Edit” button (often in the top-right corner).
– Tap it, then select “Select All” or manually check every clip you want to remove.
– Tap the trash can icon or “Delete” button.
– Confirm the deletion.

Important: This action is irreversible. Once deleted, you cannot recover the videos.

Step 6: Confirm Deletion

After confirming, the app will process the deletion. Depending on how much data you’re removing, this may take a few seconds to a minute. You’ll see a progress bar or notification when it’s complete.

Once done, your history will be empty—no more old clips cluttering your timeline.

How to Clear Local History from HomeBase

If your Eufy cameras are connected to a HomeBase (like HomeBase 2 or HomeBase 3), your recordings are stored locally on the HomeBase’s internal drive or an attached USB storage device. To fully clear your history, you must also erase this local data.

Step 1: Open the Eufy Security App

Again, start by opening the app and logging in.

Step 2: Go to Device Settings

From the home screen, tap on your HomeBase device (not the individual camera). This will open the HomeBase control panel.

Step 3: Access Storage Settings

Look for a section labeled “Storage,” “Local Storage,” or “Recording Settings.” Tap on it.

Here, you’ll see information about your storage capacity, used space, and recording modes.

Step 4: Format the Storage (Erase All Local Data)

To completely clear all local recordings:

– Find the “Format” or “Erase All Data” option.
– Tap it and confirm when prompted.

Warning: Formatting will delete all video footage stored on the HomeBase—past and present. This cannot be undone.

After formatting, your HomeBase will be reset to factory storage settings, and all local history will be gone.

Alternative: Use the Physical Reset Button (HomeBase 2 Only)

For HomeBase 2 users, you can also clear local data using the physical reset button:

– Locate the small reset button on the back or side of the HomeBase 2.
– Use a paperclip or SIM tool to press and hold the button for 10–15 seconds.
– The device will reboot and erase all local recordings.

Note: This method resets the entire HomeBase, including Wi-Fi settings and paired devices. You’ll need to reconfigure everything afterward.

How to Clear Cloud History (For Subscribers)

If you have a Eufy Cloud subscription, your videos are also stored online. Here’s how to delete cloud-based history.

Step 1: Open the Eufy Security App

Log in as usual.

Step 2: Go to Cloud Storage Settings

Tap on your camera or doorbell, then navigate to “Cloud Storage” or “Cloud Recording” in the settings menu.

Step 3: View Cloud Recordings

You’ll see a list of cloud-stored videos, usually organized by date. These are separate from your local recordings.

Step 4: Delete Cloud Videos

To delete individual cloud clips:
– Tap and hold on a video thumbnail.
– Select “Delete” and confirm.

For bulk deletion:
– Tap “Select” or “Edit.”
– Choose all clips or select specific ones.
– Tap the trash icon and confirm.

Important: Cloud deletion may take longer than local deletion, especially with large files. Be patient—the app will notify you when it’s done.

Step 5: Disable Auto-Upload (Optional)

To prevent future recordings from being uploaded to the cloud:
– In the Cloud Storage settings, toggle off “Auto Upload” or “Cloud Recording.”

This ensures new footage stays local only—unless you manually enable it again.

How to Clear History from Eufy Doorbell Cameras

Eufy doorbells (like the Video Doorbell 2K or Wire-Free Doorbell) follow the same general process, but with a few nuances.

Step 1: Open the App and Select Your Doorbell

Tap on your doorbell device from the home screen.

Step 2: Go to Event History

Look for the “Events” or “Playback” tab. This shows all motion alerts and doorbell presses.

Step 3: Delete Events or Recordings

– Tap and hold on an event to delete it individually.
– Or use the “Select All” option to clear everything at once.

Note: Some doorbells store short preview clips locally on the device (not just on HomeBase). If your doorbell has a microSD slot, you may need to remove and format the card separately.

How to Clear History from Eufy Indoor and Outdoor Cameras

The process is nearly identical for all Eufy cameras—indoor, outdoor, wired, or wire-free.

Step 1: Access the Camera in the App

Tap on the camera you want to manage.

Step 2: Open Playback or Timeline

Navigate to the history section.

Step 3: Delete as Needed

Use the same tap-and-hold or bulk select method to remove recordings.

Pro Tip: If your camera uses a microSD card (like the Eufy SoloCam), you can physically remove the card, insert it into a computer, and delete files manually. But remember: this only clears local storage. You’ll still need to delete cloud recordings via the app.

How to Factory Reset Your Eufy Device (Ultimate Clear)

If you’re selling, donating, or troubleshooting your Eufy device, a factory reset is the most thorough way to clear all history and settings.

Step 1: Open the Eufy Security App

Go to the device you want to reset.

Step 2: Go to Device Settings

Scroll down to find “Remove Device” or “Factory Reset.”

Step 3: Confirm the Reset

Tap “Factory Reset” and follow the prompts. The device will reboot and return to its original out-of-box state.

Note: This removes the device from your account, deletes all local and cloud data linked to it, and resets Wi-Fi and motion settings.

Alternative: Physical Reset (Most Devices)

Many Eufy cameras and doorbells have a physical reset button:

– Locate the small pinhole button (usually on the back or bottom).
– Press and hold with a paperclip for 10–15 seconds until the LED flashes.
– The device will reset and disconnect from your account.

After a factory reset, you’ll need to re-add the device to your app and reconfigure all settings.

How to Prevent History Buildup in the Future

Clearing history manually is helpful, but it’s even better to stop the problem before it starts. Here’s how to manage your Eufy history automatically.

Enable Auto-Deletion in the App

Eufy allows you to set how long recordings are kept before being automatically deleted.

– Go to your camera or HomeBase settings.
– Look for “Recording Retention” or “Auto Delete After.”
– Choose a time period (e.g., 7 days, 30 days, 60 days).
– The app will now delete old clips automatically.

Tip: Set this to 7–14 days if you want to keep footage short-term only.

Adjust Motion Detection Sensitivity

Too many false alerts (like trees swaying or pets moving) can flood your history with useless clips.

– In your camera settings, go to “Motion Detection” or “Activity Zones.”
– Lower the sensitivity or draw zones to exclude busy areas.
– This reduces unnecessary recordings and keeps your history clean.

Use Smart Detection (If Available)

Newer Eufy models support AI-powered detection (like person, pet, or vehicle recognition).

– Enable “Smart Detection” in the app.
– Set the camera to record only when a person is detected.
– This drastically cuts down on irrelevant footage.

Troubleshooting Common Issues

Sometimes, clearing Eufy history doesn’t go as planned. Here’s how to fix common problems.

“Delete” Button Is Grayed Out or Missing

This usually means:
– You’re not logged into the correct account (check your login).
– The device is offline (ensure it’s connected to Wi-Fi).
– You’re trying to delete cloud recordings without a subscription (upgrade or switch to local-only mode).

Recordings Keep Reappearing After Deletion

Possible causes:
– Auto-upload is still enabled (turn it off in Cloud settings).
– The camera is still recording and saving new clips (pause recording or adjust settings).
– A sync issue—try force-closing the app and reopening it.

HomeBase Won’t Format

Try these fixes:
– Restart the HomeBase by unplugging it for 30 seconds.
– Ensure no cameras are actively recording during the format.
– Update the Eufy app and HomeBase firmware to the latest version.

Can’t Find the Reset Option

Not all devices have the same menu layout. Try:
– Tapping the three-dot menu (⋮) in the top-right corner of the device screen.
– Looking under “Advanced Settings” or “System.”
– Checking the user manual for your specific model.

Final Tips for Managing Your Eufy History

– Regular maintenance: Set a monthly reminder to review and clear old recordings.
– Backup important clips: Before deleting, save critical footage to your phone or cloud storage (like Google Drive or iCloud).
– Use strong passwords: Protect your Eufy account with a unique, strong password to prevent unauthorized access.
– Log out on shared devices: If you use the app on a family tablet or public phone, always log out after use.

Conclusion

Clearing your Eufy history is a simple but important task for maintaining privacy, freeing up storage, and keeping your smart home system efficient. Whether you’re deleting a few old clips or performing a full factory reset, the Eufy Security app makes it easy—no technical expertise required.

Remember: Eufy stores data in two places—local (HomeBase or microSD) and cloud—so be sure to clear both to fully erase your history. Use the step-by-step instructions above to manage your recordings with confidence.

By taking control of your Eufy history today, you’re not just cleaning up old files—you’re protecting your privacy and ensuring your smart home works the way it should.

Now go ahead, open that app, and start fresh!