How to Clear Storage on Eufy Camera

Struggling with full storage on your Eufy camera? This guide walks you through every method to clear storage—whether it’s local, cloud, or SD card—so you can keep recording without interruptions. Follow simple steps to free up space and maintain optimal performance.

Key Takeaways

• Understand your storage options: Eufy cameras use local (HomeBase), cloud, or microSD card storage—each requires different clearing methods.
• Clear local storage via the Eufy app: Use the app to delete recordings from HomeBase without removing the device.
• Manage cloud recordings with ease: Delete individual clips or entire events from your Eufy Security cloud subscription.
• Format or replace your microSD card: For cameras with built-in storage, formatting is the fastest way to wipe data.
• Enable smart recording features: Use motion zones and activity schedules to reduce unnecessary footage and save space.
• Regular maintenance prevents issues: Set calendar reminders to check and clear storage monthly.
• Troubleshoot common problems: If deletion fails, restart the app, check Wi-Fi, or reinsert the SD card.

How to Clear Storage on Eufy Camera: A Complete Step-by-Step Guide

So, you’ve got a Eufy camera—great choice! These smart security devices offer reliable monitoring, crisp video quality, and flexible storage options. But like any tech that records continuously, storage can fill up fast. Whether you’re using local storage with a HomeBase, cloud recording, or a microSD card, running out of space means your camera stops saving new footage. That’s a big problem if you’re counting on it to catch something important.

In this guide, we’ll show you exactly how to clear storage on Eufy camera—no tech degree required. We’ll cover every storage type, walk you through the steps, and share tips to keep your system running smoothly. By the end, you’ll know how to free up space, prevent future issues, and get the most out of your Eufy setup.

Why Clearing Storage Matters

Let’s start with the basics: why does storage matter so much? Eufy cameras are designed to record motion-triggered events or continuous footage, depending on your settings. But every recording takes up space. Once that space is full, your camera can’t save new videos—even if something important happens.

Imagine this: you’re on vacation, and your camera detects motion at your front door. But because storage is full, it doesn’t save the clip. You miss a potential break-in. That’s why regular maintenance is key. Clearing storage ensures your camera is always ready to capture what matters.

Plus, over time, fragmented or corrupted files can slow down your system. Clearing old data keeps things running fast and reliable. Think of it like cleaning out your phone’s photo gallery—necessary, simple, and totally worth it.

Understanding Eufy Storage Options

Before we dive into the how-to, let’s clarify the different ways Eufy cameras store footage. Knowing your setup will help you choose the right clearing method.

Local Storage (HomeBase)

Many Eufy cameras, like the Indoor Cam 2K or Outdoor Cam Pro, connect to a HomeBase—a small hub that stores recordings locally. This is a big advantage: no monthly fees, and your data stays private on your home network. The HomeBase typically has 16GB to 32GB of built-in storage, and some models support external USB drives.

When you clear storage here, you’re deleting recordings saved on the HomeBase itself. This is the most common method for users who prefer offline storage.

Cloud Storage

Eufy also offers cloud recording through a subscription plan (like the Eufy Security Cloud). With this, your footage uploads to secure servers. You get longer retention periods and can access clips from anywhere. But cloud storage has limits based on your plan—usually 30 or 60 days of rolling footage.

Clearing cloud storage means removing old clips from Eufy’s servers. This is useful if you want to free up space or delete sensitive recordings.

microSD Card Storage

Some Eufy cameras, such as the SoloCam S40 or Indoor Cam Pan & Tilt, have a microSD card slot. You can insert a card (up to 128GB or 256GB, depending on the model) to store recordings directly on the camera. This is a great middle ground—local storage without needing a HomeBase.

To clear this type of storage, you’ll either delete files manually or format the card. We’ll cover both methods.

How to Clear Local Storage on Eufy HomeBase

If you’re using a HomeBase, here’s how to clear its storage safely and effectively. This method works for all Eufy cameras linked to the hub, including indoor, outdoor, and doorbell models.

Step 1: Open the Eufy Security App

First, make sure your phone is connected to the same Wi-Fi network as your HomeBase. Then, open the Eufy Security app—available on iOS and Android. Log in with your account if prompted.

Step 2: Navigate to Your Device

On the home screen, tap the camera you want to manage. If you have multiple cameras, select the one connected to the HomeBase. You’ll see a live view and a menu at the bottom.

Step 3: Access the Playback or Event History

Tap the “Playback” or “Event History” tab (the name may vary slightly by model). This shows all recorded clips stored on the HomeBase, organized by date and time.

Step 4: Select Recordings to Delete

You can delete clips one by one or in bulk:

• Delete individual clips: Tap on a recording to open it, then tap the trash icon (usually in the top-right corner). Confirm when prompted.
• Delete multiple clips: Look for a “Select” or “Edit” button (often in the top-right). Tap it, then check the boxes next to the clips you want to remove. Tap the trash icon and confirm.

Pro Tip: Use the date filter to quickly find old recordings. For example, delete everything from more than 30 days ago to free up space fast.

Step 5: Confirm Deletion

Once you confirm, the clips are permanently removed from the HomeBase. They cannot be recovered, so double-check before deleting.

Alternative: Format the HomeBase (Advanced)

If you want to wipe all recordings at once, you can format the HomeBase. This is faster than deleting clips individually but removes everything—including settings.

To format:

• Go to the app’s main menu and tap “Devices”.
• Select your HomeBase.
• Tap “Settings” > “Storage” > “Format”.
• Confirm the action. The HomeBase will restart and erase all data.

Note: Formatting resets the HomeBase to factory settings. You’ll need to reconnect your cameras afterward.

How to Clear Cloud Storage on Eufy Camera

If you’re using Eufy’s cloud service, clearing storage is just as easy—but the process is different. Here’s how to manage your cloud recordings.

Step 1: Open the Eufy Security App

Launch the app and log in. Make sure you’re connected to the internet—cloud functions won’t work offline.

Step 2: Go to Cloud Recordings

Tap the “Cloud” tab at the bottom of the screen. This shows all recordings saved to your Eufy Security Cloud account.

Step 3: Browse and Select Clips

Use the calendar or timeline to find the recordings you want to delete. You can sort by camera, date, or event type (motion, sound, etc.).

Step 4: Delete Individual or Multiple Clips

Tap on a clip to open it, then tap the trash icon to delete it. For bulk deletion:

• Tap the “Select” button (usually in the top-right).
• Check the boxes next to the clips you want to remove.
• Tap the trash icon and confirm.

Pro Tip: If you have a lot of old footage, consider deleting entire days or weeks at once. This saves time and frees up significant space.

Step 5: Manage Cloud Subscription (Optional)

If you’re consistently running out of cloud space, it might be time to review your plan. Go to “Settings” > “Subscription” to see your current plan and upgrade if needed. Higher-tier plans offer longer retention and more cameras.

Alternatively, you can cancel cloud storage and switch to local-only recording. This eliminates monthly fees but limits remote access and backup options.

How to Clear microSD Card Storage on Eufy Camera

For cameras with built-in microSD slots, clearing storage is all about managing the card. Here’s how to do it safely.

Step 1: Check Card Status in the App

Open the Eufy Security app and select your camera. Go to “Settings” > “Storage”. You’ll see the card’s capacity, used space, and health status. If it’s nearly full, it’s time to clear it.

Step 2: Delete Recordings Manually

Navigate to the “Playback” or “Event History” section. You’ll see clips stored on the microSD card. Delete them one by one or in batches, just like with HomeBase storage.

Note: Some older models may not support bulk deletion on SD cards. If that’s the case, formatting is your best option.

Step 3: Format the microSD Card

Formatting wipes the entire card and is the fastest way to clear storage. Here’s how:

• In the app, go to “Settings” > “Storage”.
• Tap “Format SD Card”.
• Confirm the action. The camera will erase all data and restart.

Warning: Formatting deletes everything—no recovery possible. Make sure you don’t need any clips before proceeding.

Step 4: Replace the microSD Card (Optional)

If your card is old, slow, or frequently corrupted, consider replacing it. Eufy recommends using high-endurance microSD cards (like SanDisk High Endurance) designed for continuous recording.

To replace:

• Power off the camera (if possible).
• Remove the old card using the ejector tool or a paperclip.
• Insert the new card.
• Power the camera back on. The app will detect the new card and prompt you to format it.

Pro Tip: Label your cards with the date of installation. This helps track lifespan—most cards last 1–2 years with heavy use.

Tips to Prevent Storage Issues

Clearing storage is important, but prevention is even better. Use these tips to keep your Eufy camera running smoothly.

Enable Smart Recording Features

Reduce unnecessary footage with these settings:

• Motion Zones: Define specific areas to monitor (e.g., driveway, not the street). This avoids recording passing cars or trees.
• Activity Schedule: Set recording times (e.g., only at night or when you’re away).
• Sensitivity Adjustment: Lower motion sensitivity to ignore small movements like leaves or pets.

These features cut down on false alerts and save storage space.

Set Up Auto-Delete Rules

Some Eufy models support automatic deletion of old recordings. For example, you can set the system to delete clips older than 7, 14, or 30 days.

To enable:

• Go to “Settings” > “Storage”.
• Look for “Auto Delete” or “Retention Period”.
• Choose your preferred timeframe.

This keeps storage from filling up without manual intervention.

Regular Maintenance Schedule

Set a monthly reminder to check your storage. Even with auto-delete, it’s good to review settings and ensure everything’s working.

During your check:

• Verify storage levels in the app.
• Delete any unwanted clips.
• Update camera firmware (if available).
• Clean the camera lens and check for obstructions.

A little upkeep goes a long way.

Troubleshooting Common Issues

Sometimes, clearing storage doesn’t go as planned. Here’s how to fix common problems.

“Delete” Button Is Grayed Out

If you can’t delete clips, try these fixes:

• Check your internet connection—cloud and app functions need Wi-Fi.
• Restart the Eufy Security app.
• Ensure you’re logged into the correct account.
• Update the app to the latest version.

Formatting Fails

If formatting the SD card or HomeBase doesn’t work:

• Reinsert the microSD card and try again.
• Use a different card (in case of hardware failure).
• Reset the HomeBase by holding the reset button for 10 seconds.
• Contact Eufy support if the issue persists.

Camera Stops Recording After Clearing Storage

If your camera isn’t saving new clips after deletion:

• Check that recording is enabled in the app.
• Verify motion detection is turned on.
• Ensure the storage location (HomeBase, cloud, or SD card) has enough free space.
• Restart the camera by unplugging it for 10 seconds.

Corrupted or Unplayable Clips

If some recordings won’t play:

• They may be corrupted due to a power outage or card error.
• Delete the affected clips to free up space.
• Format the storage device to prevent future issues.

Conclusion

Clearing storage on your Eufy camera doesn’t have to be complicated. Whether you’re using local HomeBase storage, cloud recording, or a microSD card, the process is straightforward with the right steps. By regularly managing your footage, enabling smart features, and performing routine checks, you’ll keep your camera ready to capture what matters—without interruptions.

Remember: how to clear storage on Eufy camera is about more than just freeing up space. It’s about maintaining reliability, protecting your privacy, and getting the most value from your investment. So don’t wait until your camera stops recording—take action today.

With this guide, you’re equipped to handle any storage challenge. Stay safe, stay smart, and keep your home secure.