How to Accept Eufy Security Invitation
Accepting a Eufy Security invitation allows you to view shared cameras and devices from friends or family. This guide walks you through the process on mobile and web, with troubleshooting tips to ensure a smooth setup.
Key Takeaways
- Check your email or app notification: Invitations are sent via email or in-app alerts—look for a message from Eufy or the account owner.
- Use the correct login credentials: You must log in with the same email address that received the invitation to accept it.
- Accept within 7 days: Eufy invitations expire after one week, so act quickly to avoid resending.
- Verify device permissions: Choose whether to allow live view, playback, or two-way audio based on your needs.
- Update the Eufy app: Ensure you’re using the latest version to prevent compatibility issues.
- Contact the inviter if needed: If the link doesn’t work, ask them to resend or check their sharing settings.
- Manage access anytime: You can leave the shared device group or adjust permissions in your Eufy app settings.
How to Accept Eufy Security Invitation: A Complete Step-by-Step Guide
So, you’ve received an invitation to access someone’s Eufy Security camera—maybe it’s your neighbor sharing their front door cam, your parents giving you a peek at the baby monitor, or a friend letting you check their vacation home while they’re away. Whatever the reason, accepting a Eufy Security invitation is simple, secure, and takes just a few minutes.
But if you’ve never done it before, the process might feel a little confusing. Where do you click? Do you need a new account? What if the link doesn’t work? Don’t worry—we’ve got you covered.
In this complete guide, we’ll walk you through how to accept a Eufy Security invitation on both mobile devices (iOS and Android) and via the web. You’ll learn exactly what to expect, how to troubleshoot common issues, and how to manage your shared access once you’re in. Whether you’re tech-savvy or just getting started with smart home devices, this guide is written in plain, friendly language so you can follow along with confidence.
By the end, you’ll know how to:
- Locate and open your Eufy invitation
- Log in with the correct account
- Accept the invitation and choose your access level
- Start viewing shared cameras instantly
- Fix common problems like expired links or login errors
Let’s get started!
What Is a Eufy Security Invitation?
Visual guide about How to Accept Eufy Security Invitation
Image source: au.eufy.com
Before we dive into the steps, let’s clarify what a Eufy Security invitation actually is.
When someone sets up a Eufy Security camera—like a doorbell cam, indoor camera, or outdoor model—they can choose to share access with others. This is called “sharing a device.” Instead of giving out their login details (which is unsafe), they send an invitation to another person’s email address. That person can then accept the invite and view the camera feed without needing full account control.
This feature is perfect for:
- Parents checking on kids or pets while at work
- Neighbors watching each other’s homes during vacations
- Adult children monitoring elderly parents’ safety
- Roommates sharing access to a common area camera
The invitation includes a secure link that, when accepted, grants limited access to the camera. You can watch live video, review recordings, and even talk through two-way audio—depending on what the owner allows.
Now, let’s walk through how to accept that invitation.
Step 1: Check Your Email or App Notification
Visual guide about How to Accept Eufy Security Invitation
Image source: cdn.shopify.com
The first step is simple: find the invitation.
Eufy sends invitations in two ways:
- Via email
- Through the Eufy Security app (as a notification)
Email Invitation
Most invitations arrive by email. Look for a message from no-reply@eufylife.com or a similar Eufy domain. The subject line usually says something like:
- “You’ve been invited to view a Eufy Security device”
- “[Name] wants to share their Eufy camera with you”
Open the email and look for a button that says “Accept Invitation” or “View Device”. This is your entry point.
💡 Pro Tip: If you don’t see the email, check your spam or junk folder. Sometimes automated messages get filtered out.
In-App Notification
If you already have the Eufy Security app installed and are logged in, you might receive a push notification or an in-app alert.
To check:
- Open the Eufy Security app
- Tap the bell icon (Notifications) in the top-right corner
- Look for a message like “You’ve been invited to a shared device”
- Tap the notification to proceed
If you see it here, you can skip the email and go straight to accepting the invite.
Step 2: Log In to Your Eufy Account
Now that you’ve found the invitation, the next step is to log in.
This is crucial: you must log in with the same email address that received the invitation. If you have multiple Eufy accounts or use different emails for different services, this is where things can go wrong.
Logging In via Email Link
If you clicked the “Accept Invitation” button in your email:
- The link will open in your browser or the Eufy app
- You’ll be prompted to log in
- Enter your Eufy account email and password
- If you don’t have an account, tap “Create Account” and sign up with the same email
💡 Important: If you sign up with a different email, the invitation won’t work. The system matches the invite to your account based on email address.
Logging In via the App
If you’re using the in-app notification:
- Make sure you’re already logged in
- If not, tap “Log In” and enter your credentials
- Use the same email that received the invitation
Once logged in, the app will automatically detect the pending invitation and guide you to the next step.
Step 3: Accept the Invitation and Choose Permissions
Now comes the fun part—accepting the invitation and deciding how much access you want.
Review the Shared Device
After logging in, you’ll see a screen that shows:
- The name of the device (e.g., “Front Door Camera”)
- The name of the person who invited you
- The type of access they’re offering
Select Your Access Level
Eufy allows the device owner to set different permission levels. When you accept, you may see options like:
- Live View Only: Watch the camera feed in real time, but can’t view recordings
- Live View + Playback: Watch live and review past recordings
- Full Access (rare): Includes two-way audio, motion alerts, and settings (only granted by trusted users)
Most invitations are set to “Live View + Playback,” which is ideal for monitoring.
Tap “Accept” or “Join” to confirm.
💡 Pro Tip: If you’re unsure about the permissions, ask the person who invited you. They can adjust them anytime in their app.
Wait for Confirmation
After accepting, the app will process the request. This usually takes a few seconds. You’ll see a confirmation message like:
“You’ve successfully joined the shared device.”
The camera will now appear in your Eufy app under the “Shared Devices” or “Family” tab.
Step 4: Start Using the Shared Camera
Congratulations! You’ve accepted the invitation. Now you can start using the shared camera.
Accessing the Camera in the App
To view the camera:
- Open the Eufy Security app
- Tap the “Devices” tab at the bottom
- Look for a section labeled “Shared Devices” or “Family”
- Tap the camera name to open the live feed
You can now:
- Watch live video
- Review past recordings (if playback is enabled)
- Receive motion alerts (if allowed)
- Use two-way audio (if the owner enabled it)
Using the Web Portal (Optional)
You can also access shared cameras via the Eufy web portal:
- Go to my.eufylife.com
- Log in with your Eufy account
- Click on “Devices” in the left menu
- Find the shared camera under “Shared Devices”
- Click to view live or playback
This is useful if you’re on a computer and want a larger screen.
Troubleshooting Common Issues
Even with clear steps, things don’t always go smoothly. Here are the most common problems and how to fix them.
“Invitation Link Expired”
Eufy invitations expire after 7 days. If you see this message:
- Ask the person who invited you to resend the invitation
- They can do this in their Eufy app: go to Device Settings > Share Device > Resend Invitation
“Invalid or Used Link”
This means the link was already used or is corrupted.
- Make sure you clicked the correct link in the email
- Try copying and pasting the link into your browser
- If it still doesn’t work, request a new invitation
“Account Not Found” or Login Error
This happens when you’re not logged in with the right email.
- Double-check the email address used in the invitation
- Log out and log back in with the correct account
- If you don’t have an account, create one with the same email
Camera Not Showing Up After Accepting
Sometimes the device doesn’t appear right away.
- Close and reopen the Eufy app
- Pull down to refresh the device list
- Wait a few minutes—syncing can take time
- Check if the owner removed the share accidentally
App Crashes or Freezes
This is often due to an outdated app.
- Go to the App Store (iOS) or Google Play (Android)
- Search for “Eufy Security”
- Update to the latest version
- Restart your phone and try again
Can’t Hear or Speak Through Two-Way Audio
If two-way audio isn’t working:
- Make sure the owner enabled it in the share settings
- Check your phone’s microphone and speaker permissions for the Eufy app
- Test the audio on your own device first
Managing Your Shared Access
Once you’ve accepted an invitation, you can manage your access at any time.
Leaving a Shared Device
If you no longer want access:
- Open the Eufy app
- Go to the shared camera
- Tap the three dots (⋮) or “Settings”
- Select “Leave Shared Device”
- Confirm your choice
You’ll lose access immediately.
Adjusting Notification Settings
You can control how often you get alerts:
- Open the shared camera
- Tap “Settings” > “Notifications”
- Choose when to receive motion alerts (e.g., always, only at night, never)
This helps avoid notification overload.
Viewing Multiple Shared Devices
You can accept invitations from multiple people. All shared cameras will appear under “Shared Devices” in your app. Just tap any of them to switch between feeds.
Security and Privacy Tips
Sharing camera access is convenient, but it’s important to do it safely.
Only Accept Invitations from Trusted People
Never accept a Eufy invitation from someone you don’t know. It could be a phishing attempt.
Use Strong Passwords
Make sure your Eufy account has a strong, unique password. Enable two-factor authentication (2FA) if available.
Monitor Access Regularly
Check your “Shared Devices” list occasionally to ensure no unknown cameras appear.
Revoke Access When Needed
If you’re the one sharing, you can remove access anytime in the app. If you’re the recipient, leave the device when no longer needed.
Conclusion
Accepting a Eufy Security invitation is a quick and secure way to stay connected to loved ones, monitor your home remotely, or help someone keep an eye on their property. With just a few taps, you can gain access to live video, recordings, and alerts—without compromising account security.
To recap:
- Check your email or app for the invitation
- Log in with the correct email address
- Accept the invite and choose your access level
- Start viewing the shared camera in the app or web
- Troubleshoot issues like expired links or login errors
- Manage your access and notifications as needed
Whether you’re a parent, caregiver, neighbor, or frequent traveler, Eufy’s sharing feature makes smart home monitoring more collaborative and convenient.
So the next time you receive a Eufy Security invitation, don’t hesitate—follow these steps and start enjoying peace of mind today.
