How to Delete Eufy Camera

This guide walks you through how to delete Eufy camera from your Eufy Security app, account, or local network with clear, easy-to-follow steps. Whether you’re upgrading, troubleshooting, or ending your subscription, we’ll help you remove your device securely and completely.

Key Takeaways

• Deleting a Eufy camera removes it from your account and app: Once deleted, the camera will no longer record, send alerts, or appear in your device list.
• Factory reset is required for complete removal: Simply removing the camera from the app isn’t enough—you must reset it to wipe all data and settings.
• Unlink devices before selling or giving away: Always delete and reset your camera before transferring ownership to protect your privacy.
• Cloud and local storage data may persist: Check your cloud subscription and local storage (like HomeBase) to ensure all recordings are deleted.
• Reinstallation requires setup from scratch: After deletion, adding the camera back means going through the full setup process again.
• Use the Eufy Security app for most deletions: The mobile app is the primary tool for managing and removing your Eufy cameras.
• Troubleshooting tips can resolve common issues: If deletion fails, check Wi-Fi, app updates, or restart the device and app.

Introduction: Why You Might Want to Delete Your Eufy Camera

Maybe you’re upgrading to a newer model, moving to a different security system, or simply no longer need a camera in a certain location. Whatever the reason, knowing how to delete Eufy camera properly is essential for maintaining your privacy, freeing up device slots, and ensuring your data is securely removed.

Eufy cameras are popular for their local storage, no monthly fees, and easy setup—but when it’s time to part ways, the deletion process isn’t always obvious. Unlike some smart devices that disappear with a single tap, Eufy cameras require a few extra steps to ensure they’re completely disconnected from your account and network.

In this guide, we’ll walk you through every method to delete your Eufy camera—whether it’s a battery-powered outdoor model, a wired indoor camera, or a system connected to a HomeBase hub. You’ll learn how to remove it from the app, reset it to factory settings, and clean up any stored footage. We’ll also cover troubleshooting tips and best practices to avoid common pitfalls.

By the end of this guide, you’ll be able to confidently delete your Eufy camera with peace of mind, knowing your data is secure and your device is ready for its next chapter—whether that’s recycling, selling, or reinstalling.

Before You Begin: Important Preparations

Before you start the deletion process, take a few minutes to prepare. This will save you time and prevent headaches down the line.

Check Your Camera Model and Connection Type

Eufy offers a wide range of cameras, including:
– Battery-powered outdoor cameras (e.g., Eufy SoloCam S40, EufyCam 2)
– Wired indoor cameras (e.g., Eufy Indoor Cam 2K)
– Cameras connected to a HomeBase hub (e.g., EufyCam 2C Pro)

The deletion process varies slightly depending on your model. For example, cameras linked to a HomeBase require you to remove them from the hub first. Check your camera’s model number (usually on the back or bottom) and confirm how it’s connected.

Ensure Your App Is Updated

Outdated apps can cause glitches during deletion. Open your Eufy Security app and check for updates:
– On iPhone: Go to the App Store > tap your profile > scroll to Eufy Security > update if available.
– On Android: Open Google Play Store > search “Eufy Security” > tap “Update” if shown.

An updated app ensures you have the latest features and bug fixes, making the deletion process smoother.

Back Up Important Footage (If Needed)

Once you delete your camera, all associated recordings—both in the cloud and on local storage—may be lost. If you have important clips (like evidence of an event or a memorable moment), save them first.

To back up footage:
– Open the Eufy Security app.
– Go to the “Events” or “Playback” tab.
– Select the video clip you want to save.
– Tap the download icon (usually a downward arrow) to save it to your phone.

Note: Some Eufy models store footage locally on a HomeBase or SD card. If you’re keeping the HomeBase, you can remove the camera without deleting recordings—but if you’re deleting the entire system, back up first.

Charge or Power Your Camera

If you’re deleting a battery-powered camera, make sure it has at least 50% charge. A dead battery can interrupt the reset process. Plug in wired cameras or connect battery models to a charger before starting.

Know Your Login Credentials

You’ll need your Eufy account email and password to access the app and delete the camera. If you’ve forgotten your password, reset it now via the app’s login screen.

How to Delete Eufy Camera from the App (Step-by-Step)

The Eufy Security app is the main tool for managing your cameras. Here’s how to remove your camera using the app.

Step 1: Open the Eufy Security App

Launch the app on your smartphone or tablet. Make sure you’re logged into the correct account—especially if you have multiple Eufy accounts or share access with family members.

Step 2: Navigate to Your Camera List

On the home screen, you’ll see a list of all your connected devices. Tap on the camera you want to delete. If you have many devices, use the search bar or scroll to find it.

Step 3: Access Camera Settings

Once you’re on the camera’s live view screen, look for the gear icon (⚙️) in the top-right corner. Tap it to open the settings menu.

Step 4: Find the “Remove Device” Option

Scroll down in the settings menu until you see “Remove Device” or “Delete Device.” The exact wording may vary by model and app version.

Tap this option. A confirmation message will appear, warning you that removing the device will disconnect it from your account and stop all recordings.

Step 5: Confirm Deletion

Tap “Confirm” or “Delete” to proceed. The app will send a command to the camera to disconnect. You’ll see a progress indicator, and within a few seconds, the camera should disappear from your device list.

Step 6: Verify Removal

Go back to the home screen and check that the camera is no longer listed. If it’s still there, try refreshing the app or restarting it.

Note: Removing the camera from the app stops live viewing and alerts, but it does not reset the camera’s internal settings. For complete removal, you must perform a factory reset (covered in the next section).

How to Factory Reset Your Eufy Camera

Deleting the camera from the app is only half the job. To fully wipe the device and prepare it for reuse or disposal, you need to factory reset it. This clears all saved Wi-Fi passwords, account links, and settings.

Method 1: Reset via the App (For Most Models)

Some Eufy cameras allow you to reset directly from the app—even after removal.

– Open the Eufy Security app.
– Go to “Settings” (usually a person icon or gear in the bottom menu).
– Tap “Device Management” or “My Devices.”
– Find your camera (it may appear as “Offline” or “Removed”).
– Tap on it, then look for “Factory Reset” or “Reset Device.”
– Confirm the action.

The camera will reboot and return to its out-of-box state.

Method 2: Physical Reset Button (For Battery and Wired Cameras)

If the app method doesn’t work, use the physical reset button. This works for most Eufy cameras, including SoloCam and Indoor Cam models.

– Locate the reset button. It’s usually a small pinhole on the back or bottom of the camera.
– Use a paperclip or SIM ejector tool to press and hold the button.
– Hold for 10–15 seconds until the camera’s light flashes (usually red or blue).
– Release the button. The camera will restart and reset to factory settings.

Tip: Some models require you to press the button while powering on the camera. Check your user manual for specifics.

Method 3: Reset via HomeBase (For Hub-Connected Cameras)

If your camera is linked to a HomeBase hub (like EufyCam 2 systems), you may need to reset it through the hub.

– Open the Eufy Security app.
– Go to the HomeBase device page.
– Tap “Device Management” or “Connected Devices.”
– Select the camera you want to reset.
– Choose “Remove Device” or “Factory Reset.”
– Confirm the action.

The camera will disconnect and reset. You can also press the reset button on the camera itself if needed.

How to Delete Eufy Camera from HomeBase

If you’re using a Eufy system with a HomeBase hub, your cameras are managed through the hub. Deleting them requires extra steps to ensure they’re fully unlinked.

Step 1: Remove Camera from HomeBase in the App

– Open the Eufy Security app.
– Tap on your HomeBase device.
– Go to “Device Management” or “Connected Devices.”
– Find the camera you want to delete.
– Tap “Remove” or “Delete.”
– Confirm the action.

This disconnects the camera from the hub and stops syncing footage.

Step 2: Factory Reset the Camera

Even after removal, the camera may still have HomeBase pairing info. Reset it using the physical button (as described above) to clear all data.

Step 3: Optional – Reset HomeBase Itself

If you’re deleting all cameras or selling the entire system, consider resetting the HomeBase:
– Press and hold the reset button on the HomeBase for 10 seconds.
– Wait for the lights to flash and the device to reboot.
– This clears all paired cameras and settings.

Note: Resetting HomeBase will delete all local recordings stored on its internal drive or SD card.

How to Delete Eufy Camera from Your Account Permanently

Removing the camera from the app and resetting it locally is usually enough. But if you want to ensure it’s completely disconnected from your Eufy account—especially if you’re selling the device—take these extra steps.

Step 1: Log Out of the App on Shared Devices

If you’ve shared access with family or friends, make sure they log out of the app on their phones. Otherwise, they might still see the camera or receive alerts.

Step 2: Revoke Device Access (If Shared)

If you’ve granted access to others:
– Go to “Settings” > “Family & Guests” or “Shared Users.”
– Find the user and tap “Remove Access.”
– Confirm the action.

This prevents them from re-adding the camera to their account.

Step 3: Contact Eufy Support (For Full Account Removal)

In rare cases—like if you’re closing your Eufy account entirely—you may want to request that Eufy delete all device records from their servers.

– Visit support.eufylife.com.
– Submit a request via chat or email.
– Explain that you want your camera and account data permanently deleted for privacy reasons.

Eufy typically complies with data deletion requests under GDPR and other privacy laws.

How to Delete Eufy Camera Footage and Recordings

Deleting the camera doesn’t automatically erase all your footage. Here’s how to clean up recordings.

Delete Cloud Recordings

If you have a Eufy Cloud subscription:
– Open the app.
– Go to “Events” or “Playback.”
– Select the recordings you want to delete.
– Tap the trash icon or “Delete All.”

Note: Some cloud plans auto-delete footage after 30 days. Check your plan details.

Delete Local Recordings (HomeBase or SD Card)

For cameras using HomeBase or microSD cards:
– Open the app and go to the HomeBase or camera playback section.
– Select recordings and delete them manually.
– Or, format the SD card:
– Remove the SD card from the camera or HomeBase.
– Insert it into a computer.
– Format it using your computer’s disk utility (FAT32 or exFAT recommended).

Warning: Formatting erases all data permanently.

Clear App Cache and Data (Optional)

To remove traces of the camera from your phone:
– On iPhone: Offload the app (Settings > General > iPhone Storage > Eufy Security > Offload App).
– On Android: Go to Settings > Apps > Eufy Security > Storage > Clear Cache and Clear Data.

This removes stored thumbnails and temporary files.

Troubleshooting: What to Do If You Can’t Delete Your Eufy Camera

Sometimes, the deletion process doesn’t go smoothly. Here are common issues and fixes.

Camera Won’t Remove from App

Possible causes:
– Poor Wi-Fi connection.
– App glitch.
– Camera is offline.

Solutions:
– Restart your router and camera.
– Force-close and reopen the Eufy app.
– Ensure the camera is online (check the light indicator).
– Try removing the camera again.

Reset Button Not Working

If pressing the reset button does nothing:
– Make sure the camera is powered (charge it first).
– Use a thinner tool (like a SIM ejector) to press the button firmly.
– Hold for at least 15 seconds—some models require longer.
– Try resetting while the camera is booting up.

Camera Reappears After Deletion

This can happen if:
– The camera reconnects to Wi-Fi automatically.
– Another user with access re-adds it.

Fix:
– Factory reset the camera again.
– Change your Wi-Fi password to prevent auto-reconnection.
– Remove shared access from all users.

HomeBase Won’t Release Camera

If the camera stays linked to HomeBase:
– Reset the HomeBase.
– Remove the camera via the app again.
– Power cycle both devices.

App Crashes During Deletion

Solution:
– Update the app.
– Restart your phone.
– Reinstall the app if needed.

Best Practices After Deleting Your Eufy Camera

Once your camera is deleted, follow these tips to stay secure and organized.

Dispose of the Camera Responsibly

Eufy cameras contain electronic components. Don’t throw them in regular trash. Instead:
– Recycle at an e-waste facility.
– Donate if the camera still works.
– Sell or give away only after a full factory reset.

Update Your Home Security Plan

If you removed a camera due to a gap in coverage, consider:
– Adding a new camera in a better location.
– Upgrading to a model with better night vision or motion detection.
– Using multiple cameras for full coverage.

Review Your Eufy Account Security

After deletion:
– Change your Eufy account password.
– Enable two-factor authentication (if available).
– Review connected devices regularly.

Keep Records of Deletion

If you’re selling the camera, keep a note of the deletion date and reset confirmation. This protects you in case of future privacy concerns.

Conclusion: You’ve Successfully Deleted Your Eufy Camera

Deleting your Eufy camera doesn’t have to be confusing. By following this guide, you’ve learned how to remove it from the app, factory reset it, unlink it from HomeBase, and erase all footage. Whether you’re upgrading, moving, or simply decluttering your smart home, you can now do it safely and completely.

Remember: Deleting a Eufy camera isn’t just about tapping “remove”—it’s about ensuring your data is gone, your privacy is protected, and the device is ready for its next use. Take the extra step to factory reset, and you’ll avoid common pitfalls.

If you run into issues, don’t panic. Most problems can be fixed with a restart, update, or support ticket. And if you ever decide to reinstall your camera, the setup process is quick and easy—just like the first time.

Thank you for trusting this guide to help you manage your Eufy devices. Stay secure, stay smart, and enjoy your peace of mind.