How to Add Eufy Doorbell to Homebase

Adding your Eufy doorbell to Homebase enhances your home security setup by centralizing video storage and improving device management. This guide walks you through every step—from unboxing to final sync—ensuring a smooth, hassle-free installation.

Key Takeaways

• Homebase acts as a local hub: It stores video footage locally, reducing reliance on cloud subscriptions and improving privacy.
• Ensure compatibility first: Only certain Eufy doorbell models work with Homebase—check your model before starting.
• Use the Eufy Security app: This is the only way to pair your doorbell with Homebase—no web portal or third-party apps.
• Strong Wi-Fi is essential: A stable 2.4GHz network ensures reliable communication between devices.
• Follow setup order carefully: Always add Homebase to the app before attempting to connect the doorbell.
• Test after setup: Trigger the doorbell and check live view to confirm everything works.
• Troubleshoot early issues: Common problems like pairing failures often stem from Wi-Fi or power issues—address them quickly.

Introduction: Why Connect Your Eufy Doorbell to Homebase?

So, you’ve got a shiny new Eufy doorbell—great choice! But did you know you can supercharge its functionality by connecting it to a Eufy Homebase? If you’re serious about home security, this integration is a game-changer. Not only does it give you local video storage (no monthly fees!), but it also lets you manage multiple Eufy devices from one central hub. Plus, you’ll enjoy faster response times and better privacy since your footage stays on your property.

In this guide, we’ll walk you through how to add Eufy doorbell to Homebase step by step. Whether you’re a tech newbie or a smart home enthusiast, we’ve got you covered. We’ll cover everything from checking compatibility to troubleshooting common issues. By the end, your doorbell will be seamlessly synced with Homebase, giving you peace of mind and full control over your home’s security.

What You’ll Need Before Starting

Before diving into the setup, make sure you have all the essentials ready. Skipping this step can lead to frustration halfway through—so let’s get prepared.

Compatible Eufy Doorbell Model

Not all Eufy doorbells work with Homebase. Currently, the following models are compatible:

• Eufy Video Doorbell Dual (Wired and Battery)
• Eufy Video Doorbell Solo (Wired and Battery)
• Eufy Video Doorbell Pro
• Eufy Video Doorbell Pro 2

If you have an older or non-video doorbell (like the original Eufy doorbell without a camera), it won’t work with Homebase. Check the model number on the back of your device or in the Eufy Security app under “Device Info.”

Eufy Homebase (Gen 2 Recommended)

You’ll need a Eufy Homebase unit—preferably the Homebase 2, which supports more devices and offers better performance. The original Homebase works too, but it has limitations on the number of cameras and doorbells it can handle. Make sure your Homebase is powered on and connected to your home network via Ethernet for best results.

Smartphone with Eufy Security App

Download the Eufy Security app from the Apple App Store or Google Play Store. This app is your command center for all Eufy devices. Ensure your phone is connected to the same Wi-Fi network as your Homebase during setup.

Stable 2.4GHz Wi-Fi Network

Eufy doorbells and Homebase communicate over a 2.4GHz Wi-Fi band. While some newer models support 5GHz, the pairing process typically requires 2.4GHz. Make sure your router broadcasts this band and that the signal is strong where your doorbell will be installed. If your router combines 2.4GHz and 5GHz under one network name (SSID), consider splitting them temporarily for easier setup.

Power Source for Doorbell

If you’re using a wired doorbell, ensure your existing doorbell wiring can supply enough power (16–24V AC). For battery-powered models, make sure the battery is fully charged before starting. A low battery can cause pairing failures.

Ethernet Cable (Optional but Recommended)

While Homebase can connect via Wi-Fi, using an Ethernet cable provides a more stable connection. Plug one end into your router and the other into the Homebase’s LAN port. This reduces latency and improves video streaming quality.

Step 1: Set Up Your Eufy Homebase

Before adding your doorbell, your Homebase must be properly configured and connected to your network. Think of Homebase as the brain of your security system—it needs to be online and ready before other devices can join.

Power On the Homebase

Plug the Homebase into a power outlet using the included adapter. The LED light on the front will blink blue, indicating it’s in setup mode. Wait about 30 seconds for it to fully boot up.

Connect to Your Network

There are two ways to connect Homebase to your network:

• Ethernet (Recommended): Use an Ethernet cable to connect Homebase directly to your router. This ensures a stable, high-speed connection.
• Wi-Fi: If you prefer wireless, you’ll configure this through the app later.

For now, we recommend using Ethernet during initial setup to avoid connectivity hiccups.

Add Homebase to the Eufy Security App

1. Open the Eufy Security app on your smartphone.
2. Tap the “+” icon in the top-right corner.
3. Select “Add Device” and choose “Homebase” from the list.
4. Follow the on-screen prompts. The app will search for nearby Homebase units.
5. When your Homebase appears, tap it to begin pairing.
6. Enter your Wi-Fi network name (SSID) and password if using wireless. Skip this if using Ethernet.
7. Wait for the app to confirm successful connection. The LED on Homebase will turn solid blue.

Pro Tip: Keep your phone close to the Homebase during this process to ensure a strong Bluetooth signal, which is used for initial pairing.

Step 2: Prepare Your Eufy Doorbell for Pairing

Now that Homebase is online, it’s time to get your doorbell ready. This step ensures your doorbell is powered, updated, and in pairing mode.

Install or Power On the Doorbell

If you haven’t already installed your doorbell, now’s the time. For wired models, turn off power at the breaker, remove your old doorbell, and connect the wires to the Eufy doorbell terminals. Secure it to the wall with the provided screws.

For battery-powered models, simply insert the fully charged battery and attach the doorbell to the mounting bracket.

Once powered, the doorbell’s LED will blink white, indicating it’s ready to pair.

Update Firmware (If Needed)

Outdated firmware can cause pairing issues. To check for updates:

1. Open the Eufy Security app.
2. Go to “Devices” and find your doorbell (if already added).
3. Tap the gear icon for settings.
4. Look for “Firmware Update” and install any available updates.

If your doorbell isn’t in the app yet, don’t worry—you can update it after pairing. But it’s best to do it beforehand if possible.

Reset the Doorbell (If Previously Used)

If this isn’t your first time setting up the doorbell, reset it to factory settings:

1. Press and hold the reset button (usually on the back or side) for 5–10 seconds.
2. The LED will flash red, then white—this means it’s ready to pair.

This clears any old network settings and ensures a clean start.

Step 3: Add Your Eufy Doorbell to Homebase

This is the core of the process—connecting your doorbell to Homebase so they can communicate and share data.

Open the Eufy Security App

Launch the app and make sure you’re logged into your account. You should see your Homebase listed under “Devices.” If not, go back and complete Step 1.

Start the Pairing Process

1. Tap the “+” icon in the top-right corner.
2. Select “Add Device” and choose “Video Doorbell.”
3. The app will ask if you want to connect via Homebase or directly to Wi-Fi. Select “Connect via Homebase.”
4. Follow the prompts to scan the QR code on your doorbell. This is usually found on the back or in the battery compartment.
5. If you can’t scan the code, tap “Enter Manually” and input the serial number.

The app will now search for your doorbell. This may take 30–60 seconds.

Confirm Pairing

When the doorbell is found, the app will display its name and model. Tap “Add” to confirm. The doorbell’s LED will blink rapidly, then turn solid blue when successfully connected to Homebase.

You’ll see a confirmation message in the app: “Doorbell added successfully.”

Name Your Doorbell

Give your doorbell a recognizable name, like “Front Door” or “Back Porch.” This helps when managing multiple devices.

Adjust Settings (Optional)

Once added, you can customize settings like motion detection zones, notification preferences, and video quality. Tap the gear icon next to your doorbell in the app to explore these options.

Step 4: Test Your Setup

Don’t skip this step! Testing ensures everything is working correctly and your footage is being stored on Homebase.

Trigger the Doorbell

Press the doorbell button or walk in front of it to trigger motion detection. You should receive a notification on your phone within a few seconds.

Check Live View

Open the Eufy Security app and tap your doorbell to view the live feed. The video should load quickly and display clearly. If it’s laggy or fails to load, check your Wi-Fi signal or consider moving Homebase closer to the doorbell.

Verify Local Storage

Go to “Playback” in the app and select a recent event. The footage should play smoothly from Homebase’s local storage—no cloud delay. You’ll also notice that recordings are saved even when your internet is down.

Test Two-Way Audio

Tap the microphone icon in the live view and speak. You should hear your voice through the doorbell’s speaker. This confirms audio is working both ways.

Troubleshooting Common Issues

Even with careful setup, things can go wrong. Here’s how to fix the most common problems when adding your Eufy doorbell to Homebase.

Doorbell Not Found During Pairing

• Solution: Make sure the doorbell is powered and in pairing mode (LED blinking white). Move closer to Homebase and try again. Restart both devices if needed.

Pairing Fails or Times Out

• Solution: Check your Wi-Fi signal strength. Move Homebase closer to the router or use an Ethernet cable. Ensure your phone is on the same 2.4GHz network.

Live View is Slow or Buffering

• Solution: This often indicates a weak connection between Homebase and the doorbell. Reposition Homebase or add a Wi-Fi extender. Avoid placing Homebase behind thick walls or metal objects.

No Notifications

• Solution: Check app permissions—ensure notifications are enabled for Eufy Security. Also, verify motion detection is turned on in the doorbell settings.

Footage Not Saving to Homebase

• Solution: Confirm the doorbell is connected to Homebase (not directly to Wi-Fi). Go to “Device Settings” > “Storage” and ensure “Local Storage” is selected.

Homebase Offline

• Solution: Check the Ethernet cable or Wi-Fi connection. Restart Homebase by unplugging it for 10 seconds. Update the app and firmware if needed.

Tips for Optimal Performance

Now that your doorbell is connected, here are some tips to keep it running smoothly:

Keep Firmware Updated

Eufy regularly releases updates that improve performance and security. Enable auto-updates in the app or check manually every few months.

Use a Dedicated Wi-Fi Network

If you have many smart devices, consider setting up a separate 2.4GHz network just for security cameras and doorbells. This reduces congestion and improves reliability.

Position Homebase Strategically

Place Homebase in a central location, away from interference like microwaves or cordless phones. Avoid basements or attics unless necessary.

Regularly Check Storage

Homebase has limited storage (typically 16GB or 32GB). Older footage is automatically overwritten, but you can manually delete clips or export important ones to a USB drive.

Enable Smart Alerts

Use AI-powered detection to filter out pets or vehicles. This reduces false alarms and ensures you only get notified for real threats.

Conclusion: Enjoy Enhanced Security with Eufy + Homebase

Congratulations! You’ve successfully learned how to add Eufy doorbell to Homebase. This integration not only simplifies device management but also gives you greater control over your home’s security. With local storage, faster alerts, and no monthly fees, you’re getting the best of both worlds: smart technology and real privacy.

Remember, the key to a smooth setup is preparation—check compatibility, ensure strong Wi-Fi, and follow the steps in order. If you run into issues, don’t panic. Most problems have simple fixes, and Eufy’s support team is available if needed.

Now, sit back, relax, and enjoy the peace of mind that comes with knowing your home is protected—24/7, rain or shine. Whether you’re at work, on vacation, or just relaxing on the couch, your Eufy doorbell and Homebase have got your back.