How to Accept Invitation on Eufy App

This guide walks you through how to accept an invitation on the Eufy app, whether you’re joining a shared home security system or granting access to a trusted friend. You’ll learn the exact steps, troubleshoot common issues, and ensure your smart home stays secure.

Key Takeaways

• Check your email or app notifications: Invitations are sent via email or in-app alerts—look for a message from Eufy with an “Accept” button.
• Ensure you have the Eufy app installed: Download the latest version from the App Store or Google Play to avoid compatibility issues.
• Log in with the correct account: Use the email address that received the invitation to accept it successfully.
• Grant appropriate permissions: When accepting, review what access you’re giving—view-only or full control—and adjust if needed.
• Verify device connectivity: Make sure the shared devices are online and within range for smooth access after acceptance.
• Troubleshoot failed invitations: If the link expires or doesn’t work, ask the sender to resend or check your internet connection.
• Manage shared access later: You can remove users or change permissions anytime in the app’s “Shared Users” section.

Introduction: Why Sharing Access Matters in Smart Homes

Smart home security is no longer just about installing cameras and alarms—it’s about collaboration. Whether you’re a parent wanting your teenager to check the front door camera, a homeowner sharing access with a trusted neighbor while on vacation, or a landlord giving temporary access to a tenant, the ability to securely share device control is essential. That’s where the Eufy app’s invitation feature comes in.

Eufy, known for its privacy-focused security cameras, doorbells, and smart locks, makes it easy to invite others to view or manage your devices. But for new users—or even seasoned ones—accepting an invitation can sometimes feel confusing. Did you get an email? Is it in the app? Why won’t the link work?

This step-by-step guide will walk you through how to accept an invitation on the Eufy app with clarity and confidence. You’ll learn not only the exact steps but also best practices for security, troubleshooting tips, and how to manage shared access after acceptance. By the end, you’ll be able to seamlessly join a shared Eufy system and enjoy the convenience of collaborative home monitoring.

Step 1: Receive the Invitation

The first step in accepting an invitation is actually receiving it. Eufy sends invitations in two primary ways: via email or through in-app notifications. Understanding how these work will help you locate the invitation quickly.

Email Invitations

Most invitations are sent directly to your email address. When someone shares access to their Eufy devices with you, the app generates an email from “no-reply@eufylife.com” (or a similar Eufy domain). The subject line typically reads something like:
“You’ve been invited to access [Device Name] on Eufy”
or
“[Sender’s Name] wants to share their Eufy devices with you”

Inside the email, you’ll find a brief message explaining who sent the invitation and what devices are being shared. Most importantly, there will be a bright, clearly labeled button that says “Accept Invitation” or “Join Now”.

Pro Tip: If you don’t see the email, check your spam or junk folder. Sometimes automated messages get filtered out. You can also search your inbox for “Eufy” or “invitation” to locate it faster.

In-App Notifications

If you already have the Eufy app installed and are logged in, you might receive the invitation directly within the app. Here’s how to find it:

1. Open the Eufy Security app on your smartphone.
2. Tap the “Me” tab at the bottom right (this is your profile section).
3. Look for a notification badge or a message under “Notifications” or “Invitations.”
4. Tap the notification to view the invitation details.

In-app invitations are convenient because they don’t require opening a browser or email. However, they only appear if you’re logged into the app with the same email address that received the invitation.

What If You Don’t See the Invitation?

Sometimes, invitations get missed. Here are a few reasons why:

• The sender used the wrong email address.
• The invitation expired (Eufy invitations typically last 7 days).
• Your email provider blocked the message.
• You’re logged into the app with a different account.

If you’re expecting an invitation but don’t see it, ask the sender to double-check the email they used and resend it if necessary.

Step 2: Open the Eufy App

Once you’ve located the invitation—whether via email or in-app—you’ll need to open the Eufy app to accept it. This step ensures that the invitation is linked to your account and that you can manage the shared devices properly.

Download the App (If You Haven’t Already)

If you don’t have the Eufy app installed, you’ll need to download it first:

• For iPhone users: Open the App Store, search for “Eufy Security,” and tap “Get” to install.
• For Android users: Open Google Play, search for “Eufy Security,” and tap “Install.”

Make sure you download the official app developed by “Eufy Security” to avoid fake or malicious versions.

Log In with the Correct Account

This is a critical step. You must log in using the same email address that received the invitation. If you have multiple Eufy accounts (for example, a personal and a work account), using the wrong one will prevent the invitation from appearing.

To log in:

1. Open the Eufy app.
2. Tap “Log In” if you’re not already signed in.
3. Enter the email and password associated with the invitation.
4. If you’ve forgotten your password, tap “Forgot Password?” to reset it.

Example: If your sister invited you using your Gmail address (youremail@gmail.com), make sure you’re logged into the app with that exact email. Logging in with an Apple ID or a different email won’t work.

Update the App (Recommended)

Using an outdated version of the app can cause compatibility issues. To ensure smooth functionality:

• Go to the App Store or Google Play.
• Search for “Eufy Security.”
• If an update is available, tap “Update.”

Updated apps include the latest security patches and feature improvements, so it’s always a good idea to stay current.

Step 3: Accept the Invitation

Now that you’re logged into the correct account, it’s time to accept the invitation. The process is straightforward, but there are a few nuances to be aware of.

Accepting via Email Link

If you received the invitation by email:

1. Tap the “Accept Invitation” button in the email.
2. This will open a web page or redirect you to the Eufy app (if installed).
3. If prompted, confirm your email address and tap “Continue.”
4. You’ll be taken to the app or asked to open it manually.
5. Once in the app, the shared devices will appear in your device list.

Note: On some devices, tapping the email link may open a browser first. If the app doesn’t launch automatically, simply open the Eufy app manually—the invitation should be waiting for you.

Accepting via In-App Notification

If the invitation appeared in the app:

1. Tap the notification under the “Me” tab.
2. Review the details: who sent it, which devices are shared, and what permissions you’ll have.
3. Tap “Accept” to confirm.
4. The devices will now appear in your home screen under “Shared Devices” or mixed with your own devices, depending on settings.

Review Permissions Before Accepting

When you accept an invitation, you’re granting access to specific devices—but the level of access varies. Eufy allows two main permission levels:

• View Only: You can see live feeds, recorded videos, and device status, but cannot change settings, arm/disarm, or delete recordings.
• Full Control: You can view, adjust settings, receive alerts, and manage the device as if it were your own.

Always check what permissions you’re accepting. If the sender gave you full control but you only need to check the camera occasionally, you might want to discuss adjusting the permissions later.

Confirm Device Access

After accepting, go to the home screen of the Eufy app. You should now see the shared devices listed. Tap on one to test:

• Can you view the live feed?
• Do motion alerts appear?
• Can you access recordings (if permitted)?

If everything works, congratulations—you’ve successfully accepted the invitation!

Step 4: Manage Shared Devices

Accepting an invitation is just the beginning. Once you have access, it’s important to know how to manage it—especially if you want to customize notifications, change permissions, or remove access later.

View Shared Devices

All shared devices appear in your main device list. They may be labeled with the owner’s name or marked with a “Shared” icon. You can:

• Tap any device to view live footage.
• Set up custom motion zones (if permitted).
• Adjust alert settings to avoid notification overload.

Customize Notifications

To avoid being overwhelmed by alerts from shared devices:

1. Go to the device you want to adjust.
2. Tap the gear icon (settings).
3. Select “Notifications” or “Alerts.”
4. Choose when to receive alerts (e.g., only during certain hours or for specific zones).

For example, if your neighbor shares their front door camera, you might only want alerts between 10 PM and 6 AM.

Change Permissions (If You’re the Owner)

If you invited someone and want to change their access:

1. Go to the “Me” tab.
2. Tap “Shared Users” or “Device Sharing.”
3. Find the user and tap “Edit.”
4. Adjust permissions or remove access entirely.

This is useful if a guest no longer needs access or if you want to downgrade from full control to view-only.

Remove Access (If You’re the Invitee)

If you no longer want access to a shared device:

1. Go to the device in the app.
2. Tap the settings (gear) icon.
3. Scroll down and look for “Remove Access” or “Leave Sharing.”
4. Confirm your choice.

Note: You can only remove your own access. The device owner must remove you if the option isn’t available.

Troubleshooting Common Issues

Even with clear instructions, things don’t always go smoothly. Here are solutions to the most common problems when accepting Eufy invitations.

“Invitation Link Expired”

Eufy invitations are valid for 7 days. If you wait too long, the link will expire.

• Solution: Ask the sender to resend the invitation from their app. Go to “Me” > “Shared Users” > “Invite User” and enter your email again.

“I Don’t See the Shared Device”

After accepting, the device might not appear immediately.

• Solution: Force-close the app and reopen it. Check your internet connection. Ensure the device is online (green status light on the camera or base station).

“I’m Logged In but No Invitation Appears”

This usually means you’re using the wrong account.

• Solution: Log out and log back in with the email that received the invitation. Double-check for typos.

“The Accept Button Does Nothing”

Sometimes, email links don’t work due to browser or app conflicts.

• Solution: Copy the link from the email and paste it into your phone’s browser. Or, open the Eufy app manually—the invitation may appear under “Notifications.”

“I Can’t View the Live Feed”

If you can see the device but not the video:

• Solution: Check if the device is online. Ensure you have view permissions. Restart the app or your phone. Contact the device owner to verify sharing settings.

“App Crashes When Accepting”

This can happen with outdated apps or poor internet.

• Solution: Update the app. Restart your phone. Try accepting over Wi-Fi instead of mobile data.

Best Practices for Secure Sharing

Sharing access to your Eufy devices is convenient, but it also introduces security risks. Follow these best practices to keep your smart home safe.

Only Share with Trusted Individuals

Avoid sharing access with strangers or people you don’t fully trust. Once someone has access, they can view your home activity—even when you’re not around.

Use View-Only Permissions When Possible

Unless someone needs to arm/disarm the system or change settings, give them view-only access. This limits potential misuse.

Monitor Shared User Activity

Regularly check the “Shared Users” section to see who has access. Remove users who no longer need it—like a house sitter after your vacation ends.

Enable Two-Factor Authentication (2FA)

Protect your own account by enabling 2FA in the Eufy app:

1. Go to “Me” > “Account Security.”
2. Tap “Two-Factor Authentication.”
3. Follow the setup instructions using an authenticator app or SMS.

This adds an extra layer of security, especially if your account is used to share devices.

Log Out on Shared Devices

If you accept an invitation on a family tablet or shared phone, remember to log out when done to prevent unauthorized access.

Conclusion: Enjoy Secure, Shared Access

Accepting an invitation on the Eufy app is a simple yet powerful way to collaborate on home security. Whether you’re checking in on your front door while at work or letting a friend monitor your home while you’re away, the process is designed to be user-friendly and secure.

By following this guide, you’ve learned how to accept an invitation on the Eufy app—from locating the invitation and logging in with the right account to accepting access and managing shared devices. You’ve also discovered how to troubleshoot common issues and keep your smart home safe through smart sharing practices.

Remember: sharing is caring, but security comes first. Always verify who you’re sharing with, review permissions carefully, and stay vigilant about access management. With these habits, you’ll get the most out of your Eufy devices—while keeping your home and privacy protected.

Now go ahead, accept that invitation, and enjoy the peace of mind that comes with connected, collaborative security.