How to Add New Camera to Eufy Homebase

Adding a new camera to your Eufy Homebase is simple and takes just minutes. This guide walks you through the entire process—from unboxing to live viewing—with clear steps and helpful tips.

Key Takeaways

• Ensure compatibility: Only Eufy cameras designed for Homebase integration will work. Check your model before starting.
• Use the Eufy Security app: All setup and management happen through the official app on your smartphone or tablet.
• Keep devices close during pairing: Place the camera near the Homebase during setup to ensure a strong signal.
• Update firmware regularly: Always use the latest firmware for both Homebase and camera to avoid connection issues.
• Name your camera clearly: Use descriptive names like “Front Door” or “Backyard” for easy identification later.
• Test after setup: Always verify live feed, motion detection, and alerts work properly after adding the camera.
• Troubleshoot early: If pairing fails, restart both devices and try again in a well-lit, interference-free area.

How to Add New Camera to Eufy Homebase

Setting up a new camera with your Eufy Homebase might sound technical, but it’s actually one of the easiest smart home upgrades you can make. Whether you’re expanding your security system or replacing an old camera, this step-by-step guide will help you connect your new Eufy camera to your Homebase quickly and correctly.

In this guide, you’ll learn how to prepare your devices, pair them using the Eufy Security app, configure settings, and troubleshoot common issues. We’ll also share practical tips to ensure your camera works flawlessly from day one. By the end, you’ll have a fully integrated camera feeding into your Eufy Homebase, giving you peace of mind and 24/7 monitoring.

Let’s get started!

What You’ll Need Before You Begin

Before diving into the setup, make sure you have everything ready. A smooth installation starts with proper preparation.

Compatible Eufy Camera

Not all Eufy cameras work with the Homebase. Only models specifically designed for Homebase integration—such as the EufyCam 2, EufyCam 2C, EufyCam 3, or Indoor Cam models like the Eufy Indoor Cam 2K—are compatible. Check the product packaging or the Eufy website to confirm compatibility. Using an incompatible camera will result in pairing failure.

Eufy Homebase (Set Up and Online)

Your Homebase must already be installed, powered on, and connected to your home Wi-Fi network. If you haven’t set up your Homebase yet, do that first using the Eufy Security app. The Homebase acts as the central hub, storing video footage locally and managing communication between your cameras and the app.

Smartphone or Tablet with Eufy Security App

Download the official Eufy Security app from the Apple App Store or Google Play Store. Make sure it’s the latest version. The app is free and essential for setup, live viewing, and managing your devices. Log in with your Eufy account—create one if you don’t have it yet.

Stable Wi-Fi Connection

While Eufy cameras communicate with the Homebase via a secure wireless link (not directly to Wi-Fi), the Homebase itself must be connected to your home network. Ensure your router is working and the signal is strong where the Homebase is located.

Fresh Batteries (For Battery-Powered Cameras)

If you’re adding a wireless battery-powered camera like the EufyCam 2, insert fresh batteries before starting. Low battery can cause pairing issues or incomplete setups.

Good Lighting and Clear Line of Sight

During setup, place the camera within 10–15 feet of the Homebase with no major obstructions (like thick walls or metal objects). This ensures a strong signal during the initial pairing process.

Step 1: Power On Your New Camera

The first step is getting your camera ready to communicate with the Homebase.

For Battery-Powered Cameras (EufyCam Series)

Remove the camera from its packaging and insert the included rechargeable batteries. Make sure they’re fully charged—most EufyCam models come with pre-charged batteries, but it’s wise to check. Slide the battery compartment closed securely.

Press and hold the power button (usually located on the side or back) for 3–5 seconds until you see a blinking blue light. This indicates the camera is in pairing mode and ready to connect.

For Wired Cameras (Indoor or Outdoor with Power Adapter)

Plug the camera into a power outlet using the provided adapter. Wait for the status light to turn solid or start blinking. Some models may require you to press a sync button to enter pairing mode—refer to your user manual if unsure.

For Solar-Powered Cameras

If using a solar panel, ensure it’s connected and receiving sunlight. The camera should power on automatically. If not, check the battery level and charge it manually using the USB cable before proceeding.

Step 2: Open the Eufy Security App

Now it’s time to use the app to guide the pairing process.

Launch the App and Log In

Open the Eufy Security app on your smartphone or tablet. Log in with your Eufy account credentials. If you’re setting up a new system, you may need to create an account first.

Ensure Homebase Is Online

On the home screen, you should see your Homebase listed and showing as “Online.” If it shows “Offline,” check the power and Wi-Fi connection. Tap the Homebase icon to view its status and confirm it’s functioning properly.

Navigate to Device Management

Tap the “+” (plus) icon in the top-right corner of the app. This opens the “Add Device” menu. Select “Camera” from the list of device types.

Step 3: Put Camera in Pairing Mode

Your camera needs to be discoverable by the Homebase.

Activate Pairing Mode

Most Eufy cameras enter pairing mode automatically when powered on for the first time. You’ll know it’s ready when the LED light blinks blue rapidly.

If the light is solid or not blinking, press and hold the sync button (usually marked with a Bluetooth icon) for 3–5 seconds until the light starts blinking blue.

Wait for App Detection

The Eufy Security app will scan for nearby devices. This may take 10–30 seconds. Keep the camera close to the Homebase during this time—ideally within 10 feet.

Confirm Camera Appears in App

Once detected, the camera will appear on your screen with a prompt like “New Camera Found.” Tap “Add” or “Pair” to proceed.

Step 4: Pair Camera with Homebase

This is the core step where the camera links to your Homebase.

Follow On-Screen Instructions

The app will guide you through the pairing process. It may ask you to confirm the camera model or select your Homebase from a list (if you have multiple). Choose the correct Homebase unit.

Wait for Connection

The app will send a signal to the Homebase to accept the new camera. You’ll see a progress bar or status message like “Pairing…” This usually takes 30–60 seconds.

Listen for Audio Confirmation

Many Eufy cameras play a voice prompt (e.g., “Connected successfully”) when pairing is complete. You may also hear a chime from the Homebase.

Check LED Status

After successful pairing, the camera’s LED should turn solid green or stop blinking. A solid green light typically means the camera is online and communicating with the Homebase.

Step 5: Name and Configure Your Camera

Now that your camera is connected, it’s time to personalize it.

Assign a Descriptive Name

The app will prompt you to name the camera. Use a clear, meaningful name like “Front Door,” “Garage,” or “Living Room.” Avoid generic names like “Camera 1”—you’ll thank yourself later when managing multiple devices.

Set Location (Optional)

Some users like to assign a location tag (e.g., “Upstairs” or “Backyard”) for better organization. This helps when filtering alerts or viewing feeds by area.

Adjust Basic Settings

Tap on the camera icon in the app to access settings. Here, you can:
– Enable or disable motion detection
– Set sensitivity levels (low, medium, high)
– Choose recording modes (e.g., continuous, event-based)
– Turn on night vision (if supported)

Test Live View

Tap the “Live View” button to see the camera feed in real time. Check for clear video, proper angle, and good lighting. If the image is blurry or dark, adjust the camera position or clean the lens.

Step 6: Mount or Position Your Camera

With the camera paired and tested, it’s time to install it in its final location.

Choose the Right Spot

Pick a location that covers the area you want to monitor. For outdoor cameras, avoid direct sunlight on the lens and ensure it’s protected from rain (most Eufy outdoor cameras are weather-resistant, but not all are fully waterproof).

Use the Mounting Kit

Most Eufy cameras come with a mounting bracket and screws. Use a drill or screwdriver to secure the bracket to a wall, ceiling, or eave. Attach the camera to the bracket and adjust the angle for the best view.

For Indoor Cameras

Place the camera on a shelf, table, or mount it to a wall. Ensure it has a clear view of the room and isn’t obstructed by furniture or curtains.

Check Signal Strength

After mounting, open the app and check the signal strength indicator (usually shown as bars or a percentage). If the signal is weak, consider moving the camera closer to the Homebase or using a Wi-Fi extender to boost coverage.

Step 7: Enable Notifications and Alerts

Stay informed with real-time alerts.

Turn On Motion Alerts

In the camera settings, enable “Motion Alerts.” You can choose to receive notifications on your phone when motion is detected.

Customize Alert Zones (If Supported)

Some Eufy cameras allow you to define specific zones within the camera’s view. For example, you can ignore motion in a busy street but get alerts for your driveway. Use this feature to reduce false alarms.

Set Alert Schedule

You can schedule when alerts are active—for example, only during nighttime or when you’re away. This helps avoid unnecessary notifications during the day.

Step 8: Test Everything Works

Don’t skip this step—testing ensures your system is ready.

Trigger Motion Detection

Walk in front of the camera to test motion detection. Check if you receive a notification and if a recording is saved.

Review Recorded Footage

Go to the “Playback” or “Events” tab in the app. Look for the recent motion event and play the video. Confirm the quality is good and the timestamp is accurate.

Check Night Vision

If it’s dark, test the night vision by turning off lights. The camera should switch to infrared mode and provide a clear black-and-white image.

Verify Two-Way Audio (If Available)

Some Eufy cameras support two-way talk. Tap the microphone icon in live view and speak. You should hear your voice through the camera’s speaker, and others should hear you clearly.

Troubleshooting Common Issues

Even with careful setup, problems can happen. Here’s how to fix the most common ones.

Camera Not Detected by App

– Ensure the camera is in pairing mode (blinking blue light).
– Move the camera closer to the Homebase.
– Restart both the camera and Homebase.
– Make sure no other devices are interfering (e.g., microwaves, cordless phones).

Pairing Fails or Times Out

– Check that your Homebase is online and connected to Wi-Fi.
– Update the Eufy Security app to the latest version.
– Reset the camera by holding the sync button for 10 seconds, then try again.

Weak Signal or Frequent Disconnects

– Relocate the camera closer to the Homebase.
– Avoid placing the camera behind thick walls or metal objects.
– Consider adding a Eufy Homebase range extender if coverage is poor.

No Live View or Black Screen

– Confirm the camera has power (check batteries or adapter).
– Ensure the lens isn’t covered or dirty.
– Restart the camera and reopen the app.

Motion Alerts Not Working

– Check that motion detection is enabled in settings.
– Adjust sensitivity—too low may miss events, too high may cause false alarms.
– Verify notification permissions are enabled in your phone’s settings.

Firmware Update Needed

– Open the app and go to the camera settings.
– Look for “Firmware Update” and install any available updates.
– Updates improve performance, security, and compatibility.

Tips for a Smooth Experience

A few extra tips can make your Eufy system even better.

Keep Devices Updated

Regularly check for firmware updates in the app. Updated devices work better and have fewer bugs.

Use Descriptive Names and Tags

Name cameras clearly and use location tags. This makes managing multiple cameras much easier.

Secure Your Account

Enable two-factor authentication (2FA) in the Eufy app to protect your system from unauthorized access.

Monitor Battery Levels

For battery-powered cameras, check battery status monthly. Recharge or replace batteries before they die completely.

Clean Lenses Regularly

Dust and dirt can blur video. Wipe the lens gently with a microfiber cloth every few weeks.

Review Storage Settings

Eufy Homebase stores footage locally. Set recording preferences to avoid filling up storage too quickly. You can choose to record only on motion or during specific hours.

Conclusion

Adding a new camera to your Eufy Homebase is a straightforward process that enhances your home security with minimal effort. By following this guide—preparing your devices, using the Eufy Security app, pairing correctly, and testing thoroughly—you’ll have a reliable camera up and running in under 15 minutes.

Remember to keep your firmware updated, name your cameras clearly, and test alerts after setup. If you run into issues, the troubleshooting tips here will help you resolve most problems quickly.

With your new camera integrated, you’ll enjoy peace of mind knowing your home is protected around the clock. Whether you’re watching over your front door, backyard, or living room, Eufy’s smart security system gives you control and clarity—right from your phone.

Now go ahead, add that camera, and take the next step toward a smarter, safer home.