How to Add People to Eufy

This guide walks you through how to add people to Eufy so you can share access to your smart home devices. Whether you’re adding family members or trusted friends, we cover everything from app setup to permission control.

Key Takeaways

• Download the Eufy Security app: Available on iOS and Android, this is your central hub for managing devices and users.
• Ensure all users have their own Eufy accounts: Each person must sign up individually before being added to your system.
• Use the “Share” feature to invite others: You can send invitations directly from the app to grant access to specific devices.
• Customize user permissions: Choose between viewer and admin roles to control what others can do with your devices.
• Accept invitations on the recipient’s end: The person you invite must open the link and confirm access in their app.
• Revoke access anytime: You can remove users or adjust permissions whenever needed for security.
• Troubleshoot common issues: Problems like failed invites or sync errors can often be fixed with simple steps like checking internet or updating the app.

How to Add People to Eufy: A Complete Step-by-Step Guide

So, you’ve set up your Eufy security system—cameras, doorbells, sensors—all working perfectly. But now you want to share access with your partner, kids, or maybe a trusted neighbor who watches your house while you’re away. That’s where knowing how to add people to Eufy becomes essential.

Adding users isn’t just about convenience—it’s about safety, collaboration, and peace of mind. Whether it’s letting your teenager check the front door camera after school or allowing your parents to monitor the backyard while you’re on vacation, sharing access securely is key.

In this guide, we’ll walk you through every step of adding people to your Eufy system. We’ll cover everything from account setup and app navigation to managing permissions and troubleshooting common issues. By the end, you’ll be able to confidently invite others to your Eufy network—and keep your smart home both accessible and secure.

Why Share Access to Your Eufy System?

Before diving into the technical steps, let’s talk about why sharing access matters.

First, multiple users mean faster response times. If your doorbell detects motion at 2 a.m., and your partner sees the alert before you do, they can check the live feed and decide whether to call the police or just wave at the neighbor’s cat.

Second, it’s great for family coordination. Parents can monitor kids coming home from school, and teens can check if the package delivery arrived. It builds trust and keeps everyone in the loop.

Third, during travel or emergencies, having a trusted person with access can be a lifesaver. They can monitor your home, respond to alerts, or even unlock a smart lock if needed (if you’ve integrated one).

Finally, sharing access doesn’t mean giving up control. Eufy lets you set different permission levels, so you decide who can view footage, change settings, or receive alerts.

Prerequisites: What You Need Before Adding People

Before you start inviting others, make sure you have the following in place:

1. A Fully Set Up Eufy System

Your Eufy devices—cameras, doorbells, sensors—should already be installed and connected to the Eufy Security app. If you haven’t done this yet, follow the initial setup guide that came with your device or check the Eufy website for tutorials.

2. The Latest Version of the Eufy Security App

Download the Eufy Security app from the Apple App Store (for iPhone/iPad) or Google Play Store (for Android). Make sure it’s updated to the latest version to avoid bugs or missing features.

To update:

• Open your device’s app store.
• Search for “Eufy Security.”
• If an update is available, tap “Update.”

3. A Stable Internet Connection

Both your phone and your Eufy devices need a reliable Wi-Fi connection. Weak signals can cause delays or failed invitations.

4. Each User Must Have Their Own Eufy Account

This is important: you cannot share one account across multiple people. Each person must create their own Eufy account using a unique email address. This ensures proper tracking, security, and permission management.

If the person you’re adding doesn’t have an account yet, guide them through the sign-up process:

• Download the Eufy Security app.
• Tap “Sign Up” and enter their email, create a password, and verify their email address.
• They don’t need to add any devices yet—just complete the account creation.

Step-by-Step: How to Add People to Eufy

Now that everything is ready, let’s go through the process of adding someone to your Eufy system.

Step 1: Open the Eufy Security App

Launch the app on your smartphone or tablet. Make sure you’re logged into your main account—the one that owns the devices.

Step 2: Go to the “More” Tab

At the bottom of the screen, you’ll see a navigation bar with icons like Home, Devices, and More. Tap on the “More” tab (usually represented by three dots or a grid icon).

Step 3: Select “Share”

In the More menu, look for an option called “Share” or “Share Devices”. Tap on it. This is where you’ll manage who has access to your system.

Step 4: Choose the Device to Share

You’ll see a list of all your Eufy devices. Select the one you want to share—for example, your front door camera or indoor security cam. You can share multiple devices, but it’s best to do one at a time for clarity.

Step 5: Tap “Add User” or “Invite”

Once you’ve selected a device, look for a button like “Add User” or “Invite User”. Tap it to start the invitation process.

Step 6: Enter the Recipient’s Email Address

Type in the email address associated with the person’s Eufy account. Double-check for typos—this is a common reason invites fail.

Step 7: Set User Permissions

Here’s where you decide what the person can do. Eufy offers two main permission levels:

• Viewer: Can view live feeds, recorded videos, and receive alerts. Cannot change settings or delete footage.
• Admin: Can do everything a Viewer can, plus adjust settings, add/remove devices, and manage other users.

For most people, Viewer is the safest choice. Only grant Admin access to someone you fully trust—like a spouse or co-owner of the home.

After selecting the role, tap “Send Invitation”.

Step 8: The Recipient Accepts the Invitation

The person you invited will receive an email with a link. They need to:

• Open the email on their phone or computer.
• Tap the invitation link.
• Log in to their Eufy account (or create one if they haven’t already).
• Confirm the invitation in the app.

Once accepted, the device will appear in their Eufy app under “Shared Devices.”

Step 9: Repeat for Additional Devices or Users

If you want to share more devices or add more people, repeat the process. You can share different devices with different people and set unique permissions for each.

For example:

• Share the front doorbell with your teenager (Viewer access).
• Share the garage camera with your neighbor (Viewer access).
• Share all devices with your spouse (Admin access).

Managing Shared Users and Permissions

Adding people is just the first step. You’ll also want to manage who has access and what they can do.

How to View Current Shared Users

Go back to the “Share” section in the More tab. You’ll see a list of all devices and the people who have access. Tap on any device to see the users and their permission levels.

How to Change Permissions

If you want to upgrade someone from Viewer to Admin (or vice versa):

• Tap the user’s name under the shared device.
• Select a new permission level.
• Tap “Save” or “Update.”

Changes take effect immediately.

How to Remove a User

If someone no longer needs access—maybe a friend who was house-sitting—you can remove them easily:

• Go to the “Share” section.
• Find the device and tap on it.
• Tap the user’s name.
• Select “Remove Access” or “Delete User.”
• Confirm the action.

Once removed, they’ll no longer see the device in their app and won’t receive alerts.

Practical Tips for Sharing Eufy Access

Here are some real-world tips to make sharing smoother and safer:

1. Use Descriptive Names for Devices

Instead of “Camera 1,” rename your devices to something clear like “Front Door,” “Backyard,” or “Kids’ Room.” This helps everyone know which camera is which—especially when multiple people are viewing feeds.

2. Set Up Alerts Wisely

You can customize which alerts each user receives. For example, your teen might only need motion alerts from the front door, while you want alerts from all cameras. Go to each device’s settings and adjust notification preferences.

3. Teach New Users the Basics

If someone is new to Eufy, spend a few minutes showing them how to:

• Open the app and switch between devices.
• View live footage and playback recordings.
• Respond to alerts (e.g., talk through the doorbell).

A quick walkthrough prevents confusion and ensures they use the system effectively.

4. Use Two-Factor Authentication (2FA)

For extra security, enable 2FA on your Eufy account. This adds a verification step (like a code sent to your phone) when logging in. It protects your account—and by extension, your shared devices—from unauthorized access.

To enable 2FA:

• Go to the More tab.
• Tap “Account Settings” or “Security.”
• Select “Two-Factor Authentication” and follow the prompts.

5. Regularly Review Shared Access

Every few months, check who has access to your devices. Remove anyone who no longer needs it—like a former roommate or a friend who helped during a move.

This is a simple habit that greatly improves your home’s security.

Troubleshooting Common Issues

Even with careful setup, things can go wrong. Here’s how to fix the most common problems when adding people to Eufy.

Issue 1: Invitation Email Not Received

The person didn’t get the invite email.

Solution:

• Check the spam or junk folder.
• Make sure you entered the correct email address.
• Ask the recipient to search their inbox for “Eufy Security.”
• If still missing, resend the invitation from the Share menu.

Issue 2: Invitation Link Doesn’t Work

The link opens but shows an error or doesn’t load.

Solution:

• Ensure the recipient is using the latest version of the Eufy app.
• Try opening the link on a mobile device instead of a computer.
• Clear the app cache or reinstall the app if needed.
• Resend the invitation.

Issue 3: Device Doesn’t Appear in Recipient’s App

The person accepted the invite, but the camera isn’t showing up.

Solution:

• Ask them to close and reopen the Eufy app.
• Check that they’re logged into the correct account.
• Ensure the device is online (check the status in your app).
• Restart the Eufy device by unplugging it for 10 seconds and plugging it back in.

Issue 4: Permission Changes Not Applying

You changed a user’s role, but they still have old permissions.

Solution:

• Make sure you tapped “Save” after changing the role.
• Ask the user to log out and log back into the app.
• Check for app updates on both devices.

Issue 5: Can’t Remove a User

The “Remove Access” button is grayed out or unresponsive.

Solution:

• Ensure you’re the device owner (only owners can remove users).
• Check your internet connection.
• Restart the app and try again.
• Contact Eufy support if the issue persists.

Security Best Practices When Sharing Access

Sharing access is convenient, but it also introduces risks. Follow these best practices to keep your home secure:

1. Only Share with Trusted Individuals

Avoid giving access to people you don’t know well. Even family members should be vetted—especially if they have a history of mishandling technology or privacy.

2. Use Strong, Unique Passwords

Encourage everyone with access to use strong passwords for their Eufy accounts. Avoid common phrases like “password123” or “eufy2024.”

3. Limit Admin Access

Only grant Admin privileges to people who truly need them. Most users only need Viewer access to check cameras and respond to alerts.

4. Monitor Activity Logs (If Available)

Some Eufy models allow you to view activity logs—showing who viewed footage and when. Use this to spot unusual behavior.

5. Revoke Access Immediately When Needed

If someone moves out, breaks trust, or you suspect unauthorized access, remove them right away. Don’t wait.

Conclusion: Share Smart, Stay Secure

Knowing how to add people to Eufy transforms your security system from a solo tool into a collaborative safety network. Whether it’s your family, friends, or trusted neighbors, sharing access means more eyes on your home—and faster responses when it matters.

The process is simple: invite via email, set permissions, and manage access as needed. With the Eufy Security app, you’re always in control.

Remember to keep your app updated, use strong passwords, and review shared access regularly. A little maintenance goes a long way in keeping your smart home both convenient and secure.

So go ahead—invite your loved ones, share the peace of mind, and enjoy the full benefits of your Eufy system. Your home is safer when everyone’s watching together.