How to Add Someone to Eufy Account

This guide walks you through how to add someone to your Eufy account so they can view cameras, receive alerts, and manage devices. Whether it’s a family member or roommate, sharing access is simple and secure with Eufy’s user management tools.

Key Takeaways

• Eufy allows multiple users: You can invite others to access your Eufy devices without sharing your main login credentials.
• Invitations are sent via email: The person you add must have a valid email address to receive and accept the invite.
• Permission levels vary: Choose between “Viewer” and “Admin” access to control what the new user can do.
• Works on mobile and web: Adding users is possible through the Eufy Security app or the Eufy website.
• Real-time sync: Once accepted, the new user sees all shared devices instantly in their app.
• Revoke access anytime: You can remove a user’s access at any time from your account settings.
• Security first: Eufy uses encryption and secure login methods to protect shared accounts.

Introduction: Why Share Your Eufy Account?

Smart home security is meant to bring peace of mind—not isolation. If you’ve invested in Eufy cameras, doorbells, or sensors, you probably want your family, roommates, or trusted neighbors to benefit from real-time alerts and live video feeds too. That’s where sharing your Eufy account comes in.

In this guide, we’ll show you exactly how to add someone to your Eufy account safely and efficiently. Whether you’re setting up a home security system for your parents, letting your teen check the front door cam, or giving your partner access while you’re away, Eufy makes it easy to share control without compromising security.

By the end of this article, you’ll know how to invite users, set permission levels, troubleshoot common issues, and manage shared access like a pro. Let’s get started!

What You’ll Need Before Adding Someone

Before you begin the process of adding a user to your Eufy account, make sure you have the following ready:

• Your Eufy Security app installed: Available on iOS and Android. Make sure it’s updated to the latest version.
• Admin access to your Eufy account: Only the primary account holder (admin) can add or remove users.
• The email address of the person you want to add: They’ll need this to receive and accept the invitation.
• A stable internet connection: Both you and the new user should be connected to Wi-Fi or mobile data.
• Devices already set up: Ensure your Eufy cameras, doorbells, or sensors are properly installed and linked to your account.

Having these in place will make the process smooth and error-free. If any of these are missing, pause and address them first.

Step-by-Step: How to Add Someone to Your Eufy Account via the Mobile App

The Eufy Security mobile app is the most common and user-friendly way to add someone to your account. Here’s how to do it:

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Log in using your admin credentials if you aren’t already signed in.

Step 2: Go to the “More” Tab

At the bottom of the screen, tap the “More” tab (it looks like three horizontal lines or a grid icon, depending on your app version). This opens a menu with account and device management options.

Step 3: Select “Family & Guests”

Scroll down and tap on “Family & Guests”. This is where you manage shared access to your Eufy devices.

Step 4: Tap “Add Member”

You’ll see a list of current members (if any). Tap the “+ Add Member” button, usually located at the top-right corner of the screen.

Step 5: Enter the User’s Email Address

Type in the email address of the person you want to invite. Make sure it’s correct—typos are a common cause of failed invitations.

Step 6: Choose Permission Level

Eufy offers two main permission levels:

• Viewer: Can view live feeds, playback recordings, and receive alerts. Cannot change settings or remove devices.
• Admin: Has full control, including adding/removing devices, changing settings, and managing other users.

For most cases, “Viewer” is the safest choice—especially for children, elderly relatives, or guests. Only grant “Admin” access to people you fully trust.

Step 7: Send the Invitation

Tap “Send Invitation”. The person will receive an email with a link to accept the invite.

Step 8: Wait for Acceptance

The invited user must open the email and click the link to accept. They’ll be prompted to download the Eufy Security app (if they don’t have it) and create a free Eufy account using the same email.

Step 9: Confirm Access

Once they accept, their name will appear under “Family & Guests” in your app. They’ll now see all shared devices in their own app under the “Shared” section.

That’s it! The new user can now monitor your Eufy devices based on the permissions you granted.

How to Add Someone via the Eufy Website (Web Portal)

If you prefer using a computer, you can also add users through the Eufy web portal. Here’s how:

Step 1: Visit the Eufy Security Website

Go to mysecurity.eufylife.com in your browser and log in with your admin account.

Step 2: Navigate to “Family & Guests”

Click on your profile icon in the top-right corner, then select “Family & Guests” from the dropdown menu.

Step 3: Click “Add Member”

On the Family & Guests page, click the “Add Member” button.

Step 4: Enter Email and Set Permissions

Input the recipient’s email address and choose their permission level (Viewer or Admin), just like in the mobile app.

Step 5: Send the Invite

Click “Send”. The invitation process is identical from here—the user receives an email and must accept to gain access.

Note: The web portal offers the same functionality as the app, so choose whichever method is more convenient for you.

Understanding Permission Levels: Viewer vs. Admin

Choosing the right permission level is crucial for security and usability. Let’s break down what each role can and cannot do.

Viewer Permissions

A Viewer has limited access designed for safe monitoring:

• View live camera feeds
• Watch recorded videos in the playback section
• Receive motion and sound alerts
• View device status (online/offline)
• Access shared devices only (not your entire account)

Cannot:

• Change camera settings (motion sensitivity, recording modes)
• Add or remove devices
• Invite or remove other users
• Access account settings or billing info

This level is ideal for spouses, kids, babysitters, or elderly parents who just need to check in.

Admin Permissions

An Admin has full control over shared devices and account features:

• All Viewer capabilities
• Modify device settings
• Add new Eufy devices to the account
• Remove devices or users
• Change notification preferences
• Access cloud storage settings (if applicable)

Important: Only grant Admin access to people you trust completely. They can make changes that affect your entire security setup.

Pro Tip: Start with Viewer access and upgrade to Admin later if needed. You can change permissions anytime in the “Family & Guests” section.

Managing Shared Users: Editing or Removing Access

People’s roles change—so should their access. Eufy makes it easy to update or revoke permissions.

How to Change a User’s Permission Level

1. Open the Eufy app and go to “More” > “Family & Guests”.
2. Tap on the user’s name.
3. Select “Edit Permissions”.
4. Choose between Viewer and Admin.
5. Tap “Save” to apply changes.

The update is instant—no need to re-invite the user.

How to Remove a User

1. Go to “Family & Guests” in the app or web portal.
2. Tap the user you want to remove.
3. Select “Remove Member”.
4. Confirm the action.

Once removed, they lose access immediately. They won’t be able to view feeds or receive alerts.

Note: Removing a user doesn’t delete their Eufy account—it only revokes access to your devices.

Troubleshooting Common Issues

Even with clear steps, things can go wrong. Here are solutions to the most frequent problems when adding someone to your Eufy account.

Issue 1: Invitation Email Not Received

Possible Causes:

• Email entered incorrectly
• Email went to spam/junk folder
• Recipient’s email provider blocked the message

Solutions:

• Double-check the email address for typos.
• Ask the recipient to check their spam folder.
• Resend the invitation from the app.
• Try using a different email provider (e.g., Gmail instead of Yahoo).

Issue 2: “Invitation Expired” Error

Eufy invitations expire after 7 days. If the user doesn’t accept in time, the link becomes invalid.

Solution: Simply resend the invitation. Go back to “Family & Guests,” tap “Add Member,” and send a new invite.

Issue 3: User Can’t See Shared Devices

Even after accepting, the new user might not see your cameras.

Check These:

• Is the user logged into the correct Eufy account? (Must use the invited email)
• Are the devices online and functioning?
• Did you select the right devices to share? (All devices are shared by default, but double-check)

Solution: Have the user log out and back in. If that doesn’t work, remove and re-invite them.

Issue 4: “Only Admin Can Add Members” Error

This means you’re not the primary account holder.

Solution: Only the original account creator (admin) can add users. If you’re not the admin, ask them to invite the new person.

Issue 5: App Crashes or Freezes During Setup

Solution:

• Close and reopen the app.
• Restart your phone.
• Update the Eufy app from the App Store or Google Play.
• Clear app cache (Android) or reinstall (iOS/Android).

Best Practices for Sharing Your Eufy Account

Sharing access doesn’t have to mean sacrificing security. Follow these best practices to keep your home and data safe.

1. Use Strong, Unique Passwords

Ensure your main Eufy account uses a strong password with uppercase, lowercase, numbers, and symbols. Never reuse passwords from other sites.

2. Enable Two-Factor Authentication (2FA)

Go to “More” > “Account Settings” > “Security” and turn on 2FA. This adds an extra layer of protection, even if someone gets your password.

3. Limit Admin Access

Only grant Admin rights when absolutely necessary. Most users only need Viewer access.

4. Regularly Review Shared Users

Check your “Family & Guests” list monthly. Remove access for people who no longer need it (ex-roommates, old babysitters, etc.).

5. Use Guest Accounts for Temporary Access

For short-term needs (e.g., a house sitter), create a Viewer account and remove it afterward.

6. Educate New Users

Teach family members how to use the app responsibly—like not sharing login details or screenshots publicly.

7. Monitor Activity Logs (If Available)

Some Eufy plans offer activity logs showing who viewed what and when. Use this to spot unusual behavior.

Advanced Tips for Power Users

If you’re managing a larger household or multiple properties, these tips will help you scale your Eufy setup.

Create Multiple Admins for Large Homes

In a multi-generational home, consider making a trusted adult an Admin so they can help manage devices without relying on you.

Use Nicknames for Clarity

When adding users, assign clear names (e.g., “Mom – Viewer” or “Dad – Admin”) so you can easily identify them later.

Sync with Other Smart Home Systems

Eufy works with platforms like Apple HomeKit and Google Assistant. Once users are added, they can also access cameras through these ecosystems if enabled.

Leverage Geofencing (If Supported)

Some Eufy devices support geofencing—automatically arming/disarming based on location. Shared users can benefit from this feature too.

Conclusion: Share Smart, Stay Secure

Adding someone to your Eufy account is a simple yet powerful way to extend the benefits of your smart security system. Whether it’s giving your teenager a peek at the front door or letting your parents check in while you’re on vacation, Eufy’s sharing features are designed for convenience and control.

By following this guide, you now know how to add someone to your Eufy account using the app or web portal, set appropriate permissions, manage access, and troubleshoot issues. Remember: share wisely, review regularly, and always prioritize security.

With the right setup, your Eufy system becomes a shared tool for safety—not a source of stress. So go ahead, invite that family member, and enjoy peace of mind together.