How to Add Someone to My Eufy Account

Adding someone to your Eufy account lets family or trusted friends view and manage your security devices. This guide walks you through the simple process using the Eufy app, including permissions, troubleshooting, and best practices.

Key Takeaways

• Use the Eufy Security app: All account sharing is done through the official mobile app, not the website.
• Invite via email or phone: You can add users by entering their registered email or phone number linked to their Eufy account.
• Set custom permissions: Choose whether the person can view live feeds, receive alerts, or control devices like doorbells and cameras.
• Only primary account holders can invite: Sub-users cannot add others—only the main account owner has this privilege.
• Revoke access anytime: You can remove someone from your account instantly if needed.
• Ensure strong passwords: Protect your account and shared access with unique, secure login credentials.
• Works across devices: Once added, the person can access your Eufy system on their phone, tablet, or smart display.

How to Add Someone to My Eufy Account

If you’ve invested in Eufy’s smart home security system—whether it’s a video doorbell, indoor camera, or outdoor security cam—you might want to share access with family members, roommates, or trusted friends. Maybe your spouse wants to check the front door feed while you’re at work, or your teenager needs to see if the package arrived. Whatever the reason, adding someone to your Eufy account is simple, secure, and gives you full control over what they can see and do.

In this guide, we’ll walk you through the entire process of sharing your Eufy account access. You’ll learn how to invite users, set permissions, troubleshoot common issues, and keep your smart home secure. Whether you’re a tech-savvy user or new to smart home devices, this step-by-step tutorial will make it easy to get started.

Let’s dive in.

Why Share Your Eufy Account?

Before we get into the how-to, let’s talk about why you might want to add someone to your Eufy account. Sharing access isn’t just convenient—it can also improve your home’s safety and responsiveness.

For example:
– Your partner can check on kids playing in the backyard.
– A trusted neighbor can monitor your home while you’re on vacation.
– Roommates can see who’s at the door without needing to ask you.
– Elderly family members can get alerts if motion is detected near their front door.

Eufy’s sharing feature is designed with privacy in mind. You decide who gets access and what they can do. You’re always in control.

What You’ll Need Before You Start

To add someone to your Eufy account, make sure you have the following ready:

• The Eufy Security app installed on your smartphone (iOS or Android).
• Your Eufy account login credentials (email and password).
• The email address or phone number of the person you want to invite (they must have a Eufy account).
• A stable internet connection on your phone.
• Your Eufy devices set up and connected to your account.

Note: The person you’re inviting must already have a Eufy account. If they don’t, they’ll need to download the app and create one first.

Step-by-Step: How to Add Someone to Your Eufy Account

Now that you’re prepared, let’s go through the process of adding a user to your Eufy account. Follow these steps carefully to ensure a smooth experience.

Step 1: Open the Eufy Security App

Start by unlocking your phone and opening the Eufy Security app. This is the only way to manage account sharing—Eufy doesn’t support this feature on their website or desktop platform.

Once the app loads, log in with your account credentials if you aren’t already signed in.

Step 2: Go to the “Family & Guests” Section

At the bottom of the screen, tap the “More” tab (it looks like three horizontal lines or dots, depending on your app version).

Scroll down and look for the option labeled “Family & Guests”. Tap on it.

This section is where you manage all shared access to your Eufy devices.

Step 3: Tap “Invite New Member”

Inside the “Family & Guests” menu, you’ll see a list of current members (if any) and an option to “Invite New Member”. Tap that button.

A new screen will appear asking for the person’s contact information.

Step 4: Enter the Invitee’s Email or Phone Number

You’ll now need to enter either:
– The email address associated with their Eufy account, or
– Their phone number (if they signed up using a mobile number).

Make sure the information is correct. If the email or phone number doesn’t match an existing Eufy account, the invite will fail.

Tip: If the person isn’t sure what email they used, ask them to check their Eufy app under “Account” > “Profile” to confirm.

Step 5: Choose Permissions

This is a crucial step. Eufy lets you customize what the new user can do. You’ll see a list of permissions you can enable or disable:

• View Live Video: Allows them to see real-time footage from your cameras.
• Receive Motion Alerts: Sends them notifications when motion is detected.
• View Recordings: Lets them access saved video clips from the cloud or local storage.
• Control Devices: Enables them to adjust settings, turn on/off features, or interact with two-way audio (e.g., speak through a doorbell).
• Manage Devices: Gives them full control, including the ability to remove devices or change settings (use with caution).

For most users, we recommend enabling View Live Video and Receive Motion Alerts only. This keeps things secure while still being helpful.

If you’re adding a child or someone who doesn’t need full access, avoid giving “Control” or “Manage” permissions.

Step 6: Send the Invitation

Once you’ve selected the desired permissions, tap “Send Invitation”.

The app will process your request and send an invite to the person via email or in-app notification.

Step 7: The Invitee Accepts the Invitation

Now it’s up to the other person to accept the invite. Here’s what they need to do:

1. Open the Eufy Security app on their device.
2. Go to the “More” tab.
3. Tap “Family & Guests”.
4. Look for a pending invitation and tap “Accept”.

Once accepted, they’ll immediately gain access to your shared devices based on the permissions you set.

How to Manage Shared Users

After someone accepts your invitation, you can manage their access at any time. Here’s how:

View Current Members

Go back to the “Family & Guests” section in the app. You’ll see a list of all people you’ve invited and their current permissions.

Tap on any member to see more details.

Edit Permissions

If you want to change what someone can do, tap on their name and adjust the permission toggles. For example, you might disable “Control Devices” if they no longer need it.

Changes take effect immediately.

Remove Someone from Your Account

If you no longer want someone to have access, you can remove them instantly:

1. Go to “Family & Guests”.
2. Tap the person’s name.
3. Scroll down and select “Remove Member”.
4. Confirm the action.

Once removed, they lose all access to your devices and will no longer receive alerts or see live feeds.

Best Practices for Sharing Your Eufy Account

Sharing access to your smart home devices is convenient, but it’s important to do it safely. Follow these best practices to protect your privacy and security:

Only Invite People You Trust

Just because you can add someone doesn’t mean you should. Only invite family members, roommates, or close friends who genuinely need access.

Avoid sharing your account with coworkers, neighbors you don’t know well, or anyone who might misuse the information.

Use Strong, Unique Passwords

Your Eufy account should have a strong password that’s different from your other online accounts. Use a mix of uppercase and lowercase letters, numbers, and symbols.

Consider using a password manager to generate and store secure passwords.

Enable Two-Factor Authentication (2FA)

For extra security, turn on two-factor authentication in your Eufy account settings. This adds a second layer of protection by requiring a code from your phone when logging in.

To enable 2FA:

1. Go to “More” > “Account” > “Security”.
2. Tap “Two-Factor Authentication”.
3. Follow the on-screen instructions to set it up.

Review Permissions Regularly

Check your shared users and their permissions every few months. Remove access for people who no longer need it (e.g., a former roommate or guest).

This helps reduce the risk of unauthorized access.

Monitor Activity (If Available)

Some Eufy models and plans offer activity logs that show who accessed your devices and when. If your system supports this, review it periodically to spot any unusual behavior.

Troubleshooting Common Issues

Sometimes, adding someone to your Eufy account doesn’t go as smoothly as expected. Here are some common problems and how to fix them.

The Invitation Isn’t Received

If the person doesn’t get the invite, check the following:
– Did you enter the correct email or phone number?
– Is their Eufy app updated to the latest version?
– Are they logged into the correct account?

Ask them to check their email spam folder or look for in-app notifications under “Family & Guests.”

The Invite Fails to Send

If you get an error when sending the invite:
– Make sure you have a stable internet connection.
– Restart the Eufy app and try again.
– Ensure the person already has a Eufy account (they can’t accept an invite without one).

The Person Can’t See Your Devices

After accepting the invite, if they don’t see your cameras or doorbells:
– Confirm that you granted the correct permissions (especially “View Live Video”).
– Ask them to log out and back into the app.
– Check that your devices are online and functioning properly.

They Have Too Much Access

If someone has permissions you didn’t intend to give:
– Go to “Family & Guests,” tap their name, and adjust the settings.
– Disable “Control Devices” or “Manage Devices” if they’re enabled.

You Can’t Find the “Family & Guests” Option

If the menu isn’t visible:
– Make sure you’re using the latest version of the Eufy Security app.
– Check that you’re logged in as the primary account holder (sub-users can’t invite others).
– Try restarting your phone and reopening the app.

Can You Add Multiple People?

Yes! You can add as many people as you want to your Eufy account. There’s no official limit, but we recommend keeping the number reasonable for security and manageability.

Each person will receive their own invite and can accept it independently. You can set different permissions for each user.

For example:
– Your spouse gets full access.
– Your teen gets live view and alerts only.
– A babysitter gets temporary access with limited permissions.

Does Sharing Affect Your Subscription?

No. Sharing your Eufy account does not affect your cloud storage plan or subscription. All users share the same storage and features included in your plan.

However, if you’re using a free plan with limited cloud storage, remember that all users can view and download recordings—so usage may increase.

If you upgrade to a paid plan (like Eufy Cloud Storage), all shared users benefit from the enhanced features.

Can You Share Specific Devices Only?

Currently, Eufy does not allow you to share individual devices. When you add someone to your account, they gain access to all devices linked to your account—based on the permissions you set.

If you want to limit access to certain cameras, your best option is to create a separate Eufy account for those devices and manage them independently.

Alternatively, use permissions wisely. For example, disable “View Live Video” for sensitive areas like bedrooms or private offices.

What Happens If You Change Your Password?

If you change your Eufy account password, it does not affect shared users. They can continue using their own login credentials to access your devices.

However, if you suspect your account has been compromised, change your password immediately and review your shared users. Remove anyone suspicious.

Conclusion

Adding someone to your Eufy account is a simple and powerful way to share the benefits of your smart home security system. Whether it’s keeping an eye on your kids, monitoring your front door, or getting alerts while you’re away, shared access makes life easier and safer.

By following the steps in this guide, you can invite trusted individuals, set appropriate permissions, and manage access with confidence. Remember to prioritize security—only share with people you trust, use strong passwords, and review permissions regularly.

With Eufy’s flexible sharing features, your smart home can work for the whole family, not just you. So go ahead, invite that person you’ve been meaning to add, and enjoy peace of mind together.