How to Move Devices in Eufy App

Moving devices in the Eufy app is simple once you know the right steps. This guide walks you through transferring devices between homes, rooms, or accounts with clear instructions and helpful tips.

Key Takeaways

Understand the difference between homes and rooms: Homes are top-level locations, while rooms are subcategories within a home for better organization.
Ensure device compatibility: Most Eufy devices support relocation, but always check the app for restrictions or firmware updates.
Use the “Edit Home” feature: This is the primary method to move devices between rooms or homes within the same account.
Transfer ownership via sharing: To move a device to a different Eufy account, use the sharing feature and remove it from your account after acceptance.
Reconnect after moving: Some devices may need to be reconnected to Wi-Fi or re-synced after relocation.
Keep firmware updated: Updated devices are less likely to encounter errors during the move process.
Contact support if stuck: Eufy’s customer service can help resolve persistent issues with device relocation.

Introduction: Why Moving Devices in the Eufy App Matters

If you’ve recently rearranged your home, added a new smart device, or shared access with a family member, you might need to move devices in the Eufy app. Whether it’s a security camera, doorbell, or smart lock, proper placement ensures your system works smoothly and stays organized.

The Eufy app allows you to manage multiple homes and rooms, making it easy to keep track of where each device is located. But if you’re new to the app or haven’t done this before, the process might seem confusing. Don’t worry—this guide will walk you through every step, from moving a camera to a different room to transferring ownership to another user.

By the end of this guide, you’ll know exactly how to move devices in the Eufy app like a pro. We’ll cover everything from basic room changes to more advanced account transfers, plus troubleshooting tips to keep things running smoothly.

Understanding Eufy’s Home and Room Structure

Visual guide about How to Move Devices in Eufy App

Image source: s3.amazonaws.com

Before you start moving devices, it’s important to understand how Eufy organizes your smart home setup. The app uses a two-tier system: Homes and Rooms.

A Home represents a physical location—like your house, apartment, or vacation cabin. You can have multiple homes in the Eufy app, which is great if you manage properties in different places.

Within each home, you can create Rooms to group devices logically. For example, you might have rooms like “Living Room,” “Front Door,” “Garage,” or “Backyard.” This helps you quickly find and control devices based on where they’re installed.

When you move a device, you’re essentially changing its assigned room or home. This doesn’t physically move the device—it just updates how it appears in the app. For instance, if you install a camera in your new sunroom, you’ll want to move it from “Living Room” to “Sunroom” so it’s easier to manage.

Why Organization Matters

Good organization saves time and reduces frustration. Imagine trying to review footage from your front door camera, but it’s still listed under “Kitchen” because you forgot to update it. Or worse—accidentally turning off the wrong light because devices are mislabeled.

By keeping your devices in the correct rooms and homes, you ensure:

Quick access to the right device
Accurate automation rules (like turning on lights when motion is detected in the “Hallway”)
Clear activity logs and notifications

So before you start moving devices, take a moment to review your current setup. Are your rooms named clearly? Are devices in the right places? A little planning now will make the moving process much smoother.

How to Move Devices Between Rooms in the Same Home

Moving a device from one room to another within the same home is the most common task. Here’s how to do it step by step.

Step 1: Open the Eufy App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the account that owns the device.

Step 2: Go to the “Home” Tab

At the bottom of the screen, tap the Home tab. This shows all your homes and the devices in each one.

Step 3: Select the Correct Home

If you have multiple homes, tap the one that contains the device you want to move. For example, if you’re moving a camera from your “Living Room” to “Patio” in your main house, select that home.

Step 4: Tap “Edit Home”

In the top-right corner of the home screen, you’ll see an Edit button (it might look like a pencil icon or say “Edit Home”). Tap it to enter editing mode.

Step 5: Choose the Device to Move

You’ll now see all the devices in that home. Find the one you want to move—say, your Eufy SoloCam S40. Tap on it to select it.

Step 6: Change the Room Assignment

After selecting the device, you’ll see a list of available rooms. Tap the room you want to move it to—for example, “Patio.” If the room doesn’t exist yet, you can create it by tapping “Add Room” and naming it.

Step 7: Save Your Changes

Once you’ve selected the new room, tap Done or Save (the exact wording may vary). The device will now appear under the new room in the app.

Practical Example

Let’s say you installed a Eufy Video Doorbell at your front entrance, but it’s still listed under “Living Room” because that’s where you first set it up. To fix this:

Open the Eufy app and go to the Home tab.
Select your main home.
Tap “Edit Home.”
Find the doorbell and tap it.
Choose “Front Door” from the room list.
Tap Save.

Now, whenever you check your front door activity, you’ll find the doorbell under the correct room.

Tips for Smooth Room Changes

Name rooms clearly: Use descriptive names like “Master Bedroom” or “Backyard Deck” instead of vague ones like “Room 1.”
Group similar devices: Keep all outdoor cameras in an “Outdoor” room or create specific ones like “Front Yard” and “Backyard.”
Update after physical moves: If you physically relocate a device, update its room in the app right away to avoid confusion.

How to Move Devices Between Different Homes

Sometimes, you might need to move a device from one home to another—for example, taking a camera from your main house to your cabin. This process is a bit different because it involves changing the top-level location.

Step 1: Open the Eufy App and Go to “Home”

Start by opening the app and tapping the Home tab.

Step 2: Select the Source Home

Choose the home that currently contains the device you want to move. For example, if the camera is in “Main House,” select that.

Step 3: Tap “Edit Home”

Tap the Edit button in the top-right corner.

Step 4: Select the Device

Find and tap the device you want to move.

Step 5: Change the Home Assignment

Instead of choosing a room, you’ll now see an option to change the Home. Tap it and select the destination home—like “Cabin” or “Vacation Home.”

Step 6: Confirm and Save

Tap Save to confirm the move. The device will now appear under the new home.

Important Notes

You must have already created the destination home in the app. If not, go to Settings > Homes > Add Home first.
Some devices may need to be reconnected to Wi-Fi after moving to a new home, especially if the network name or password is different.
Automations and schedules tied to the old home may need to be recreated in the new one.

Example: Moving a Smart Lock to a New Home

Suppose you bought a Eufy Smart Lock and initially set it up in your main home. Now you’re installing it at your rental property. Here’s what to do:

Open the Eufy app and go to the Home tab.
Select “Main House” (where the lock is currently listed).
Tap “Edit Home.”
Find the smart lock and tap it.
Change the home to “Rental Property.”
Save the changes.

Now the lock appears under your rental property home, making it easier to manage separately.

How to Transfer Device Ownership to Another Eufy Account

What if you want to give a device to a friend or family member? Or maybe you’re moving out and want to leave your security system with the new homeowner? In these cases, you’ll need to transfer ownership—not just move it between rooms or homes.

Eufy doesn’t allow direct device transfers between accounts, but you can achieve this using the Sharing feature. Here’s how.

Step 1: Share the Device with the New Owner

Open the Eufy app and go to the device you want to transfer.
Tap the device to open its settings.
Look for Share or Share Device and tap it.
Enter the email address of the person you want to transfer it to.
Choose the permission level (usually “Admin” for full control).
Send the invitation.

Step 2: New Owner Accepts the Invitation

The recipient will receive an email or app notification. They must:

Open the Eufy app and log in.
Go to Shared with Me (usually under the Home tab or Settings).
Accept the invitation.
The device will now appear in their account.

Step 3: Remove the Device from Your Account

Once the new owner has accepted and confirmed the device is working:

Go back to the device in your app.
Tap the settings (gear icon).
Scroll down and select Remove Device.
Confirm the removal.

This fully transfers ownership. The device will no longer appear in your account.

Important Considerations

Both users need Eufy accounts: The recipient must have an active Eufy account to accept the share.
Factory reset may be needed: For some devices, especially smart locks, a factory reset is recommended before transferring to ensure no personal data remains.
Wi-Fi setup required: The new owner will need to reconnect the device to their Wi-Fi network.
Subscription plans: If the device uses a cloud plan, check if the subscription transfers or if the new owner needs to purchase their own.

Example: Gifting a Security Camera

You bought a Eufy Indoor Cam C24 for your sister’s new apartment. To transfer it:

Share the camera with her email address as an Admin.
She accepts the share and sets it up in her app.
Once confirmed, you remove the camera from your account.
She now fully owns and controls the device.

Troubleshooting Common Issues When Moving Devices

Even with clear instructions, things don’t always go smoothly. Here are some common problems and how to fix them.

Device Doesn’t Appear After Moving

If a device disappears from the app after you try to move it:

Check your internet connection: A weak signal can interrupt the update.
Restart the app: Close and reopen the Eufy app to refresh the data.
Re-sync the device: For cameras or doorbells, try re-syncing via the app’s device settings.

“Edit Home” Option Is Missing

If you can’t find the Edit button:

Make sure you’re the admin of the home. Only admins can edit home settings.
Check if the device is shared with you. Shared users usually can’t move devices.
Update the app to the latest version—older versions may have bugs.

Device Fails to Connect After Moving

If a device won’t connect after being moved to a new home or room:

Reconnect to Wi-Fi: Go to the device settings and re-enter your Wi-Fi password.
Check signal strength: Ensure the device is within range of your router.
Reset the device: Use the reset button (usually a small hole) to restore factory settings, then set it up again.

Sharing Invitation Not Received

If the recipient doesn’t get the share invite:

Confirm the email address is correct.
Ask them to check their spam folder.
Resend the invitation from the app.
Ensure their Eufy app is updated.

Device Still Shows in Old Account After Removal

If you removed a device but it still appears:

Force close and reopen the app.
Log out and back in to refresh the account.
Contact Eufy support if the issue persists—there may be a sync delay.

Best Practices for Managing Devices in the Eufy App

To avoid headaches down the line, follow these best practices:

Keep Firmware Updated

Always update your devices when prompted. New firmware often includes bug fixes and improved compatibility, making moves smoother.

Use Descriptive Names

Name devices clearly, like “Front Door Camera” or “Garage Smart Lock,” so you can identify them at a glance.

Regularly Review Your Setup

Every few months, check your homes and rooms. Remove old devices, update locations, and clean up unused rooms.

Back Up Important Settings

If you have complex automations, take screenshots or notes before making major changes. This makes it easier to recreate them if needed.

Test After Moving

After relocating a device, test its functionality—check live view, motion detection, and notifications—to ensure everything works.

Conclusion: Mastering Device Movement in the Eufy App

Moving devices in the Eufy app is a straightforward process once you understand the structure of homes and rooms. Whether you’re reorganizing your smart home, relocating a device to a new property, or gifting a camera to a loved one, the steps are clear and manageable.

By following this guide, you’ve learned how to:

Move devices between rooms in the same home
Transfer devices to different homes
Share and transfer ownership to another account
Troubleshoot common issues

Remember, good organization is key. Take the time to name rooms clearly, keep firmware updated, and test devices after moving them. With these habits, your Eufy system will stay efficient and easy to manage.

If you ever get stuck, don’t hesitate to reach out to Eufy’s customer support—they’re there to help. Now go ahead and confidently move those devices where they belong!