How to Change Email Address on Eufy App

Changing your email address on the Eufy app is essential for account security and communication updates. This guide walks you through the process step by step, ensuring a smooth transition without losing access to your devices.

Key Takeaways

• Update your email to maintain account security: Keeping your email current ensures you receive important alerts, password resets, and product updates.
• Use the Eufy Security app on your mobile device: The email change must be done through the official Eufy app, not the website or third-party platforms.
• Verify your new email address: After changing, Eufy will send a confirmation link to your new email—click it to activate the update.
• Ensure you’re logged into the correct account: Double-check you’re using the right Eufy account before making changes to avoid confusion.
• Keep your login credentials safe: Always use a strong password and enable two-factor authentication for added protection.
• Troubleshoot common issues: If you don’t receive the verification email, check spam folders or resend the link from the app.
• Contact support if needed: If problems persist, Eufy’s customer support team can assist with account-related issues.

How to Change Email Address on Eufy App

Keeping your Eufy account information up to date is more than just a good habit—it’s a necessity. Whether you’ve switched email providers, want to use a more secure inbox, or simply need to update your contact details, knowing how to change your email address on the Eufy app ensures you stay connected to your smart home devices. From security cameras to doorbells and smart locks, your Eufy ecosystem relies on accurate account information to function smoothly.

In this comprehensive guide, you’ll learn exactly how to change your email address on the Eufy app. We’ll walk you through each step with clear instructions, practical tips, and troubleshooting advice. Whether you’re a first-time user or a long-time Eufy customer, this guide is designed to make the process simple, secure, and stress-free.

By the end of this article, you’ll be able to update your email with confidence, knowing your account remains secure and your devices stay connected. Let’s get started!

Why You Might Need to Change Your Email Address

There are several common reasons why you might want to change the email address linked to your Eufy account. Understanding these can help you decide when it’s the right time to make the switch.

Switching Email Providers

Many people switch from one email service to another—for example, from Yahoo to Gmail or from a work email to a personal one. If your current Eufy email is outdated or no longer accessible, updating it ensures you continue receiving important notifications.

Improving Account Security

If your old email has been compromised or you suspect it’s less secure, changing it adds a layer of protection. A strong, private email address reduces the risk of unauthorized access to your Eufy devices.

Consolidating Accounts

You might have multiple email addresses and want to streamline your digital life. Updating your Eufy account to use your primary email simplifies login and communication.

Receiving Important Alerts

Eufy sends critical alerts—like motion detection notifications, firmware updates, and security warnings—directly to your email. If you’re not checking your old inbox regularly, you could miss important updates.

Preparing for a New Device Setup

When setting up a new Eufy camera or smart lock, having an active, accessible email ensures smooth registration and activation.

Before You Begin: Important Preparations

Before you start the email change process, take a few minutes to prepare. This will help prevent errors and ensure a smooth transition.

Ensure You’re Using the Latest App Version

Outdated apps can cause glitches or missing features. Open your device’s app store (Google Play Store or Apple App Store), search for “Eufy Security,” and check if an update is available. If so, install it before proceeding.

Verify Your Current Login Credentials

Make sure you remember your current Eufy password. If you’ve forgotten it, use the “Forgot Password” feature on the login screen to reset it before changing your email.

Have Your New Email Ready

Choose a secure, active email address you check regularly. Avoid using temporary or shared emails, as they may not be reliable for account recovery.

Enable Two-Factor Authentication (Recommended)

If you haven’t already, turn on two-factor authentication (2FA) in your Eufy account settings. This adds an extra layer of security, especially when making sensitive changes like updating your email.

Check Your Internet Connection

A stable Wi-Fi or mobile data connection is essential. A weak signal could interrupt the email change process, especially during verification.

Step-by-Step Guide: How to Change Email Address on Eufy App

Now that you’re prepared, let’s walk through the actual process of changing your email address. Follow these steps carefully to ensure success.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. If you don’t have it installed, download it from the official app store. Make sure you’re using the app—not the website—as the email change feature is only available in the mobile application.

Step 2: Log In to Your Account

Enter your current email address and password to log in. If you’re already logged in, skip to the next step. If you’re using a guest or shared device, ensure you’re accessing your personal account and not someone else’s.

Step 3: Access Your Profile Settings

Once logged in, tap on the profile icon or menu button—usually located in the top-left or top-right corner of the screen. Look for an option labeled “Account,” “Profile,” or “Settings.” Tap on it to open your account management page.

Step 4: Locate the Email Change Option

Scroll through the menu until you find “Email Address,” “Account Information,” or “Personal Details.” Tap on this section. You should see your current email address displayed.

Step 5: Enter Your New Email Address

Tap on the email field to edit it. Delete the old email and type in your new, valid email address. Double-check for typos—even a small mistake can prevent verification.

Step 6: Confirm the Change

After entering the new email, tap “Save,” “Update,” or “Confirm” (the exact wording may vary). The app may prompt you to re-enter your password for security verification. Enter it and proceed.

Step 7: Check Your New Email for a Verification Link

Eufy will send a confirmation email to your new address. Open your email inbox—and check the spam or junk folder if you don’t see it within a few minutes. Look for an email from “no-reply@eufylife.com” with the subject line “Verify Your New Email Address.”

Step 8: Click the Verification Link

Open the email and tap the verification link inside. This will redirect you to a confirmation page, confirming that your email has been successfully updated. If the link doesn’t work, copy and paste it into your browser.

Step 9: Log Back Into the Eufy App

Return to the Eufy app and log out if necessary. Then log back in using your new email address and the same password. If login is successful, your email change is complete.

Tips for a Smooth Email Change Process

To make the process even easier, keep these practical tips in mind.

Use a Strong, Unique Email

Choose an email address that’s not used for other critical accounts (like banking). This reduces the risk of cross-account breaches.

Keep Your Old Email Active Temporarily

Don’t delete or abandon your old email right away. Keep it active for a few days in case you need to recover access or receive delayed notifications.

Notify Trusted Contacts

If family members or roommates use your Eufy devices, let them know about the email change. This prevents confusion if they receive alerts or need to contact support.

Update Other Linked Services

If you use your Eufy email for other smart home platforms (like Alexa or Google Home), update those accounts too to maintain seamless integration.

Save Your New Login Details

Store your new email and password in a secure password manager. This helps you avoid login issues in the future.

Troubleshooting Common Issues

Even with careful preparation, you might run into problems. Here’s how to resolve the most common issues.

Issue: Verification Email Not Received

If you don’t see the verification email, check your spam, junk, or promotions folder. Sometimes emails from new senders are filtered automatically. If it’s not there, return to the Eufy app, go back to the email settings, and tap “Resend Verification Email.” Wait a few minutes and check again.

Issue: Verification Link Doesn’t Work

Links can expire after 24 hours. If the link fails, go back to the app and request a new verification email. Avoid clicking the link multiple times in quick succession, as this can trigger security blocks.

Issue: Can’t Log In After Email Change

Double-check that you’re using the new email and the correct password. If you’re still locked out, use the “Forgot Password” feature to reset your password. Make sure to use the new email during the reset process.

Issue: App Crashes or Freezes During Update

Close the app completely, restart your device, and try again. If the problem persists, reinstall the Eufy app from the app store. Your account data is stored in the cloud, so reinstalling won’t delete your devices or settings.

Issue: Old Email Still Receiving Notifications

This can happen if the change wasn’t fully processed. Log out and back in, then verify that the new email is showing in your profile. If notifications continue, contact Eufy support for assistance.

Why Email Verification Matters

Email verification isn’t just a formality—it’s a critical security step. Here’s why it’s so important.

Prevents Unauthorized Access

Verification ensures that only someone with access to the new email can complete the change. This stops hackers from hijacking your account by changing the email without your knowledge.

Confirms Email Validity

Eufy uses your email for critical communications. Verifying it confirms the address is active and accessible, reducing the risk of missed alerts.

Supports Account Recovery

If you ever lose access to your account, Eufy can send recovery instructions to your verified email. Without it, recovering your account becomes much harder.

Maintaining Account Security After the Change

Once your email is updated, take these steps to keep your account secure.

Enable Two-Factor Authentication (2FA)

If you haven’t already, go to your account settings and turn on 2FA. This requires a code from your phone or email when logging in from a new device, adding an extra layer of protection.

Use a Strong Password

Your password should be at least 12 characters long and include a mix of letters, numbers, and symbols. Avoid common words or personal information.

Regularly Review Account Activity

Check your login history in the Eufy app (if available) to spot any suspicious activity. If you see logins from unfamiliar locations, change your password immediately.

Update Your Password Periodically

Even with a strong password, it’s good practice to change it every 6–12 months. Use a password manager to generate and store secure passwords.

When to Contact Eufy Support

If you’ve followed all steps and still can’t change your email, it’s time to reach out for help.

Persistent Login Issues

If you’re locked out and can’t reset your password, contact Eufy support. Provide your account details and explain the issue clearly.

Verification Email Never Arrives

If you’ve waited over 30 minutes and checked all folders, support can manually verify your email or investigate delivery issues.

Suspicious Account Activity

If you notice unauthorized changes or logins, report them immediately. Eufy’s support team can help secure your account and investigate potential breaches.

App Glitches or Bugs

If the app consistently crashes or fails to save changes, support can provide troubleshooting steps or escalate the issue to the development team.

You can contact Eufy support through the app (Help or Support section), their official website, or by phone. Response times vary, but most issues are resolved within 24–48 hours.

Conclusion

Changing your email address on the Eufy app is a straightforward process when you follow the right steps. From preparing your account to verifying your new email and troubleshooting issues, this guide has covered everything you need to know. Keeping your email up to date ensures you stay connected to your smart home devices, receive important alerts, and maintain strong account security.

Remember, the key to a smooth transition is preparation and attention to detail. Always verify your new email, use strong passwords, and enable two-factor authentication. If you run into problems, don’t hesitate to use the troubleshooting tips or contact Eufy support.

By taking control of your account information, you’re not just updating an email—you’re protecting your privacy, enhancing security, and ensuring your Eufy devices work exactly when you need them. So go ahead, make the change, and enjoy peace of mind knowing your smart home is in good hands.