How to Change Email on Eufy Account

Changing your email on a Eufy account is simple and secure when you follow the right steps. This guide walks you through the entire process—from logging in to verifying your new email—ensuring your smart home devices stay connected and protected.

Key Takeaways

• Update your Eufy account email via the mobile app or web portal using your current login credentials.
• Always verify the new email address to complete the change and maintain account security.
• Use a strong, unique password and enable two-factor authentication for added protection.
• Check your spam folder if you don’t receive the verification email within a few minutes.
• Contact Eufy support if you encounter errors or can’t access your account after the change.
• Keep your email updated to receive important alerts, firmware updates, and security notifications.
• Changing your email doesn’t affect device functionality—your cameras and sensors will continue working normally.

How to Change Email on Eufy Account: A Complete Step-by-Step Guide

Whether you’ve switched email providers, want to use a more secure inbox, or simply need to update your contact information, knowing how to change email on Eufy account is essential. Your Eufy account is the central hub for managing your smart home devices—cameras, doorbells, sensors, and more. Keeping your email current ensures you receive critical alerts, firmware updates, and security notifications without interruption.

In this comprehensive guide, we’ll walk you through the entire process of updating your email address on your Eufy account. We’ll cover both the mobile app and web portal methods, explain why this update matters, and provide troubleshooting tips for common issues. By the end, you’ll be able to confidently manage your account details and keep your smart home running smoothly.

Why You Might Need to Change Your Eufy Email

There are several reasons why you might want to update the email associated with your Eufy account:

• Switching email providers: You may have moved from Gmail to Outlook, or started using a custom domain email.
• Security concerns: If your old email was compromised, updating it helps protect your Eufy devices and personal data.
• Organizational changes: You might be sharing the account with family members and want to use a shared family email.
• Professional use: If you use Eufy devices for a small business, you may prefer a company email over a personal one.
• Forgotten login details: Sometimes, changing your email is part of recovering access to a locked account.

Regardless of your reason, the process is straightforward—but it’s important to follow each step carefully to avoid losing access to your devices or missing important notifications.

Before You Begin: Important Preparations

Before you start the email change process, take a few minutes to prepare. This will help prevent errors and ensure a smooth transition.

1. Ensure You’re Logged In

You must be logged into your current Eufy account to make changes. If you’ve forgotten your password, reset it first using the “Forgot Password” link on the login screen.

2. Have Your New Email Ready

Make sure your new email address is active and accessible. You’ll need to verify it during the process, so double-check for typos.

3. Check Device Connectivity

Ensure your Eufy devices are online and functioning. While changing your email won’t disconnect them, it’s good to confirm everything is working before making account changes.

4. Enable Two-Factor Authentication (Recommended)

If you haven’t already, enable two-factor authentication (2FA) on your Eufy account. This adds an extra layer of security and is especially important after changing sensitive information like your email.

Method 1: Changing Your Email via the Eufy Mobile App

The Eufy Security app is the most convenient way to manage your account on the go. Here’s how to change your email using the app.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re using the latest version—update it from the App Store (iOS) or Google Play (Android) if needed.

Step 2: Log In to Your Account

Enter your current email and password to log in. If you’re already logged in, skip to the next step.

Step 3: Access Account Settings

Tap the Profile icon (usually in the top-right corner or bottom navigation bar). This will open your account menu.

Step 4: Select “Account Settings”

Look for an option labeled Account Settings, Profile Settings, or Manage Account. Tap it to proceed.

Step 5: Choose “Change Email”

You’ll see a list of editable fields. Find and tap Email Address or Change Email. You may be asked to re-enter your password for security.

Step 6: Enter Your New Email

Type your new email address carefully. Double-check for spelling errors—especially in the domain (e.g., @gmail.com vs. @gmal.com).

Step 7: Confirm the Change

Tap Save or Update. The app will send a verification email to your new address.

Step 8: Verify Your New Email

Open your new email inbox and look for a message from Eufy Security. It may take a few minutes to arrive. If you don’t see it, check your spam or junk folder.

Step 9: Click the Verification Link

Open the email and click the verification link inside. This confirms your new email and completes the change.

Step 10: Log Back In (If Needed)

You may be automatically logged out. If so, log back in using your new email and existing password.

Tip: After verification, open the Eufy app and check that your devices are still connected. They should appear normally in your device list.

Method 2: Changing Your Email via the Eufy Web Portal

If you prefer using a computer, you can also update your email through the Eufy web portal. This method is ideal if you’re managing multiple devices or prefer a larger screen.

Step 1: Go to the Eufy Website

Open your web browser and navigate to https://my.eufylife.com. This is the official Eufy account management portal.

Step 2: Log In

Enter your current email and password. If you’re already logged in, proceed to the account settings.

Step 3: Navigate to Account Settings

Click on your profile name or icon in the top-right corner. Select Account Settings from the dropdown menu.

Step 4: Edit Email Address

Find the Email field. Click the Edit or Change button next to it.

Step 5: Enter New Email and Password

Type your new email address. You’ll also need to enter your current password to confirm the change.

Step 6: Save Changes

Click Save or Update. The system will send a verification email to your new address.

Step 7: Verify the New Email

Check your new email inbox for a message from Eufy. Open it and click the verification link.

Step 8: Confirm Success

Once verified, return to the Eufy website and log in with your new email. Your account and devices should be fully accessible.

Note: The web portal may have slight variations in layout depending on updates. If you don’t see the exact options described, look for similar labels like “Profile,” “Security,” or “Personal Info.”

What Happens After You Change Your Email?

Once your new email is verified, your Eufy account will use it for all future communications. Here’s what you can expect:

• Login updates: You’ll now log in with your new email address.
• Notifications: All alerts, motion detection reports, and firmware updates will be sent to the new email.
• Password resets: If you ever need to reset your password, the link will go to your new email.
• Account recovery: Your new email becomes the primary contact for account recovery.

Your devices will continue working without interruption. The email change only affects account access and communication—not device functionality.

Common Issues and Troubleshooting

Even with careful steps, you might run into problems. Here’s how to resolve the most common issues when changing your email on a Eufy account.

Issue 1: Verification Email Not Received

If you don’t see the verification email within 5–10 minutes:

• Check your spam, junk, or promotions folder.
• Add “no-reply@eufylife.com” to your email contacts to prevent future filtering.
• Ensure your new email address was entered correctly—typos are a common cause.
• Try resending the verification email from the app or web portal.

Issue 2: “Email Already in Use” Error

This means the new email is already linked to another Eufy account. Solutions include:

• Use a different email address.
• If the email is yours but registered to another account, contact Eufy support to merge or recover it.
• Check if you’ve used the email before and forgot—try logging in with it.

Issue 3: Can’t Log In After Email Change

If you’re locked out:

• Use the “Forgot Password” feature with your new email.
• Ensure you’re using the correct password—email changes don’t affect your password.
• Clear your browser cache or app data if login attempts fail repeatedly.

Issue 4: Devices Disappear from App

This is rare but can happen if the account sync fails. Try:

• Force-closing and reopening the Eufy app.
• Logging out and back in with your new email.
• Reconnecting your devices via the app’s “Add Device” feature (your settings should remain).

Issue 5: Two-Factor Authentication Problems

If 2FA is enabled and you’re having trouble:

• Use your backup codes (if you saved them during setup).
• Ensure your authenticator app is synced correctly.
• Contact Eufy support if you’ve lost access to your 2FA method.

Best Practices for Managing Your Eufy Account Email

To keep your smart home secure and your account hassle-free, follow these best practices:

1. Use a Dedicated Email for Smart Home Devices

Consider creating a separate email just for your Eufy and other IoT devices. This limits exposure if one account is compromised.

2. Keep Your Email Active

Don’t change to an email you rarely check. Inactive accounts can miss critical security alerts.

3. Update Regularly

If your email provider changes or you switch jobs, update your Eufy account promptly.

4. Monitor Account Activity

Periodically check your Eufy account for unfamiliar logins or device changes. Enable login alerts if available.

5. Backup Your Credentials

Store your Eufy login details in a secure password manager. Include your new email and recovery options.

Why Email Security Matters for Eufy Users

Your email is the key to your Eufy account. If someone gains access to it, they could:

• Reset your password and take control of your devices.
• View live camera feeds or recorded footage.
• Disable security features or change settings.
• Receive sensitive alerts meant for you.

That’s why it’s crucial to use a strong, unique password and enable two-factor authentication. Avoid using public or shared emails for your Eufy account.

Final Thoughts: Stay in Control of Your Smart Home

Changing your email on a Eufy account is a simple but important task. It ensures you stay connected to your devices and receive timely updates. Whether you use the mobile app or web portal, the process is designed to be user-friendly and secure.

By following this guide, you’ve not only learned how to change email on Eufy account, but also how to protect your smart home ecosystem. Remember to verify your new email, monitor for issues, and keep your account details up to date.

With your email updated, you can enjoy peace of mind knowing your Eufy devices are secure, accessible, and ready to protect what matters most.