How to Change Eufy Email Address

Changing your Eufy email address is simple and ensures your smart home account stays secure and up to date. This guide walks you through the process using the Eufy app or website, with clear steps and helpful tips.

Key Takeaways

• You can change your Eufy email address via the Eufy Security app or website. Both methods are secure and take just a few minutes.
• Always verify your new email address to ensure you don’t lose access to your account or device alerts.
• Two-factor authentication (2FA) adds an extra layer of security during the email change process.
• Updating your email won’t affect your devices or stored footage—everything remains intact.
• Keep your login credentials safe and avoid using public Wi-Fi when making account changes.
• If you encounter issues, check your spam folder or reset your password to regain access.
• Contact Eufy support if the change doesn’t go through—they’re available to help with account-related problems.

How to Change Eufy Email Address: A Complete Step-by-Step Guide

If you’ve recently changed your email provider, upgraded to a new account, or simply want to keep your Eufy Security profile up to date, changing your email address is a smart move. Whether you’re managing indoor cameras, video doorbells, or smart locks, your email is the key to accessing your account, receiving alerts, and managing your devices.

In this guide, we’ll walk you through how to change your Eufy email address using both the Eufy Security mobile app and the official website. We’ll cover everything from logging in to verifying your new email, plus troubleshooting tips if things don’t go as planned. By the end, you’ll have full control over your account settings and peace of mind knowing your smart home system is secure.

Let’s get started!

Why You Might Need to Change Your Eufy Email Address

There are several common reasons why you might want to update your Eufy email address:

• Switching email providers: Maybe you’ve moved from Gmail to Outlook or created a new professional email.
• Security concerns: If your old email was compromised, changing it helps protect your Eufy account.
• Account consolidation: You may want to use one primary email for all your smart home devices.
• Lost access: If you no longer have access to your old email, updating it prevents account lockout.
• Privacy reasons: Using a dedicated email for security devices reduces spam and improves organization.

No matter your reason, Eufy makes it easy to update your email without disrupting your devices or stored data.

Before You Begin: Important Preparations

Before changing your email address, take a few minutes to prepare. This ensures a smooth process and avoids common pitfalls.

1. Ensure You Have Access to Your Current Email

You’ll need to log in to your current Eufy account, which requires access to the email you’re currently using. If you’ve lost access, skip to the troubleshooting section at the end of this guide.

2. Have Your New Email Ready

Make sure your new email address is active and accessible. You’ll need to verify it during the process, so double-check for typos.

3. Update Your Password (Optional but Recommended)

If it’s been a while since you last changed your password, consider updating it now. A strong password—using a mix of letters, numbers, and symbols—adds extra security.

4. Use a Secure Internet Connection

Avoid public Wi-Fi when making account changes. Use a trusted home or mobile network to protect your login details.

5. Enable Two-Factor Authentication (2FA)

If you haven’t already, turn on 2FA in your Eufy account settings. This adds a verification step (like a code sent to your phone) when logging in or changing sensitive info.

Method 1: Changing Your Eufy Email Address via the Mobile App

The Eufy Security app is the most convenient way to manage your account on the go. Here’s how to change your email using your smartphone or tablet.

Step 1: Open the Eufy Security App

Launch the app on your iOS or Android device. If you don’t have it, download it from the App Store or Google Play.

Step 2: Log In to Your Account

Enter your current email and password. If you’ve enabled 2FA, enter the verification code sent to your phone.

Step 3: Go to Account Settings

Tap the profile icon (usually in the top-right corner) to open your account menu. Then select “Account Settings” or “Profile”.

Step 4: Select “Email Address”

Look for an option labeled “Email Address” or “Change Email”. Tap it to begin the update process.

Step 5: Enter Your New Email Address

Type your new email carefully. Double-check for spelling errors—especially in the domain (like @gmail.com vs. @gmal.com).

Step 6: Confirm Your Password

For security, the app will ask you to re-enter your current password. This confirms you’re the account owner.

Step 7: Verify Your New Email

Eufy will send a verification link to your new email address. Open your email inbox, find the message from Eufy Security, and tap the verification link.

Tip: If you don’t see the email, check your spam or junk folder. You can also request a new verification email from the app.

Step 8: Confirm the Change in the App

Once you’ve verified your new email, return to the Eufy app. You should see a confirmation message that your email has been updated.

Step 9: Log Out and Back In (Recommended)

For good measure, log out of the app and log back in using your new email and password. This ensures everything is working correctly.

Method 2: Changing Your Eufy Email Address via the Website

If you prefer using a computer, you can also update your email through the Eufy website. This method is great for users who want a larger screen or are managing multiple devices.

Step 1: Visit the Eufy Security Website

Go to mysecurity.eufylife.com in your web browser.

Step 2: Log In to Your Account

Enter your current email and password. Complete any 2FA steps if required.

Step 3: Navigate to Account Settings

Click on your profile icon (usually in the top-right corner) and select “Account Settings” from the dropdown menu.

Step 4: Find the Email Section

Look for a section labeled “Email Address” or “Login Information”. Click the “Edit” or “Change” button next to it.

Step 5: Enter Your New Email

Type your new email address in the provided field. Again, double-check for accuracy.

Step 6: Confirm Your Password

Enter your current password to confirm the change. This step protects your account from unauthorized updates.

Step 7: Check Your New Email for Verification

Eufy will send a verification email to your new address. Open it and click the confirmation link.

Step 8: Return to the Website

After verifying, go back to the Eufy website. You should see a success message confirming your email has been updated.

Step 9: Test Your Login

Log out and log back in using your new email and password to ensure everything works.

What Happens After You Change Your Eufy Email Address?

Once your email is updated, here’s what you can expect:

• All devices remain connected: Your cameras, doorbells, and sensors stay online and functional.
• No data loss: Recorded videos, event history, and settings are preserved.
• Alerts go to the new email: Motion alerts, doorbell rings, and system notifications will now arrive at your new address.
• App access continues: You can still use the Eufy app with your new login details.
• Cloud storage unaffected: If you have a Eufy Cloud subscription, it remains active under your updated account.

In short, changing your email is a seamless process that doesn’t disrupt your smart home setup.

Tips for a Smooth Email Change

To make the process even easier, follow these best practices:

1. Use a Strong, Unique Email

Choose an email you check regularly and that’s not used for other security-sensitive accounts (like banking).

2. Keep Your Old Email Active Temporarily

Don’t delete your old email right away. Keep it active for a week or two in case you need to recover anything.

3. Update Other Linked Services

If you’ve shared your Eufy account with family members or linked it to smart home platforms (like Alexa or Google Home), let them know about the email change.

4. Save Your New Login Details

Store your new email and password in a secure password manager. This prevents future login issues.

5. Monitor for Confirmation Emails

After changing your email, watch for confirmation messages from Eufy. If you don’t receive one, the change may not have gone through.

Troubleshooting Common Issues

Sometimes, things don’t go as planned. Here’s how to fix the most common problems when changing your Eufy email address.

Problem: I Didn’t Receive the Verification Email

Solution: Check your spam or junk folder. If it’s not there, return to the Eufy app or website and request a new verification email. Make sure your new email address was entered correctly.

Problem: I Can’t Log In After Changing My Email

Solution: Double-check that you’re using the new email and correct password. If you’re still locked out, use the “Forgot Password” feature to reset your password.

Problem: The App Says “Email Already in Use”

Solution: Your new email might already be linked to another Eufy account. Use a different email or contact Eufy support to merge accounts if needed.

Problem: I Lost Access to My Old Email

Solution: If you no longer have access to your old email, you won’t be able to change it through the normal process. Instead, contact Eufy customer support with proof of identity (like a photo of your device serial number) to recover your account.

Problem: My Devices Stopped Working After the Change

Solution: This is rare, but if your devices go offline, try restarting them and reconnecting to Wi-Fi. Your account change shouldn’t affect device functionality.

When to Contact Eufy Support

If you’ve tried the steps above and still can’t change your email, it’s time to reach out for help. Contact Eufy support if:

• You’ve lost access to both your old and new email accounts.
• The verification email never arrives, even after multiple attempts.
• You receive an error message you can’t resolve.
• You suspect your account has been compromised.

You can contact Eufy support through:

• Live Chat: Available on the Eufy website during business hours.
• Email: Send a message to support@eufylife.com.
• Phone: Call the support line listed on their contact page.

Be ready to provide your device model, serial number, and a description of the issue.

Final Thoughts: Keep Your Eufy Account Secure

Changing your Eufy email address is a simple but important step in maintaining your smart home security. Whether you’re updating for convenience, privacy, or safety, the process is quick and safe when done correctly.

By following this guide, you’ve learned how to change your email using both the app and website, verified your new address, and troubleshooted common issues. Remember to keep your login details secure, enable two-factor authentication, and monitor your account for any unusual activity.

Your Eufy devices are designed to protect your home—and now, your account is better protected too.

Bonus: How to Prevent Future Email Issues

To avoid needing to change your email again soon, consider these tips:

• Use a permanent email address: Choose one you plan to keep for years.
• Set up email forwarding: If you switch providers, forward old emails to your new account.
• Regularly update your recovery options: Add a backup email and phone number to your Eufy account.
• Review account settings quarterly: Make it a habit to check your login info and security settings.

Taking these small steps now can save you time and stress later.

Conclusion

Updating your Eufy email address doesn’t have to be complicated. With the right steps, you can switch to a new email in just a few minutes—without losing access to your devices or data. Whether you use the mobile app or the website, the process is straightforward and secure.

Remember to verify your new email, keep your password strong, and reach out to support if you run into trouble. Your smart home deserves the best protection, and that starts with a secure, up-to-date account.

Now that you know how to change your Eufy email address, you can manage your devices with confidence. Stay safe, stay connected, and enjoy the peace of mind that comes with a well-maintained smart home system.