How to Add a Camera to Eufy

This guide walks you through how to add a camera to Eufy quickly and correctly. You’ll learn setup steps for both indoor and outdoor models, plus tips to avoid common issues.

Key Takeaways

• Download the Eufy Security app: This is the only way to add and manage your Eufy camera. It’s available for iOS and Android.
• Ensure your camera is powered and in pairing mode: Most Eufy cameras enter pairing mode automatically when first turned on or reset.
• Connect to the same Wi-Fi network: Your phone and camera must be on the same 2.4 GHz Wi-Fi network during setup.
• Use the QR code for fast pairing: Scan the code on the camera or packaging to link it to your account securely.
• Name your camera and assign it to a room: This helps organize multiple devices in your home security system.
• Test motion detection and audio: After setup, verify that alerts, recordings, and two-way talk work as expected.
• Update firmware regularly: Keep your camera secure and running smoothly with the latest software updates.

Introduction: Why Adding a Camera to Eufy Is Simple and Smart

Adding a camera to Eufy is one of the easiest ways to boost your home security. Whether you’re installing a sleek indoor camera like the Eufy SoloCam S220 or a weatherproof outdoor model like the Eufy Cam 2C Pro, the process is designed to be user-friendly—even if you’re not tech-savvy. In this guide, we’ll walk you through every step of how to add a camera to Eufy, from unboxing to testing your new device.

You’ll learn how to connect your camera to the Eufy Security app, link it to your Wi-Fi network, customize settings, and troubleshoot common issues. By the end, you’ll have a fully functional camera that sends real-time alerts, records motion events, and lets you check in on your home from anywhere. No hubs, no subscriptions, and no confusion—just smart, reliable security.

What You’ll Need Before You Start

Before you begin adding your camera to Eufy, make sure you have the following items ready. Having everything prepared will save time and prevent interruptions during setup.

1. Your Eufy Camera

Unbox your camera and check that all components are included. Most Eufy cameras come with the camera unit, a mounting kit (for outdoor models), a charging cable (for battery-powered models), and a quick start guide. If anything is missing, contact Eufy support before proceeding.

2. A Smartphone or Tablet

You’ll need a mobile device running iOS 11 or later (iPhone/iPad) or Android 6.0 or later. The Eufy Security app is not available on desktop computers, so a mobile device is essential.

3. The Eufy Security App

Download the official Eufy Security app from the Apple App Store or Google Play Store. Avoid third-party apps—only the official app supports camera setup and management. Make sure your app is updated to the latest version.

4. A Stable Wi-Fi Network

Eufy cameras require a 2.4 GHz Wi-Fi connection. Most models do not support 5 GHz networks. Check your router settings to confirm the 2.4 GHz band is enabled. Also, ensure your Wi-Fi password is handy—you’ll need it during setup.

5. Power Source

For wired cameras like the Eufy Indoor Cam 2K, plug the camera into a power outlet using the included cable. For battery-powered models like the Eufy Cam 2C, charge the camera fully before setup. A low battery can cause pairing failures.

6. A QR Code

Locate the QR code on your camera or in the packaging. This code is unique to your device and is used to securely link it to your account. Keep it visible during setup.

Step-by-Step Guide: How to Add a Camera to Eufy

Now that you’re prepared, let’s go through the actual process of adding your camera to Eufy. Follow these steps carefully to ensure a smooth setup.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. If you don’t have an account yet, tap “Create Account” and follow the prompts to sign up using your email address. Verify your email if required. If you already have an account, simply log in.

Once logged in, you’ll see the home screen with options to add devices. Tap the “+” icon or “Add Device” button to begin.

Step 2: Select Your Camera Model

The app will ask you to choose the type of device you’re adding. Scroll through the list and select your specific Eufy camera model. For example, if you have the Eufy Cam 2C Pro, tap that option. This ensures the app loads the correct setup instructions and firmware.

If your model isn’t listed, make sure your app is updated. Newer cameras may require the latest app version to appear in the menu.

Step 3: Power On the Camera

For wired cameras, plug the power cable into the camera and connect it to an outlet. The camera should turn on automatically, and a light (usually blue or white) will indicate it’s powered.

For battery-powered cameras, insert the fully charged battery or connect the camera to a power source using the USB cable. Press and hold the power button (if available) until the status light flashes, indicating the camera is on and ready.

Step 4: Put the Camera in Pairing Mode

Most Eufy cameras enter pairing mode automatically when first powered on. You’ll know it’s in pairing mode when the status light blinks blue or white rapidly. If the light is solid or not blinking, the camera may already be paired or needs a reset.

To manually enter pairing mode, press and hold the reset button (usually on the bottom or side of the camera) for 5–10 seconds until the light starts blinking. Refer to your camera’s manual if you’re unsure where the reset button is located.

Step 5: Scan the QR Code

In the Eufy app, tap “Scan QR Code” and point your phone’s camera at the QR code on your device or packaging. Hold the phone steady until the code is recognized. The app will confirm successful scanning and begin connecting to the camera.

If the QR code won’t scan, try adjusting the lighting or cleaning the camera lens. You can also manually enter the camera’s serial number if scanning fails, though this is less common.

Step 6: Connect to Wi-Fi

The app will now prompt you to select your Wi-Fi network. Choose your 2.4 GHz network from the list and enter the password when asked. Double-check the password for accuracy—typos are a common cause of connection failures.

After entering the password, the app will send the network details to the camera. This may take 30–60 seconds. The camera’s light will change color (often to solid blue or green) when successfully connected.

Step 7: Name Your Camera and Assign a Room

Once connected, the app will ask you to name your camera. Choose a descriptive name like “Front Door,” “Living Room,” or “Backyard” to make it easy to identify later. You can also assign the camera to a room (e.g., “Entryway” or “Kitchen”) for better organization.

These labels help when managing multiple cameras. For example, if you have three cameras, naming them clearly prevents confusion when viewing live feeds or reviewing recordings.

Step 8: Complete the Setup

The app will finalize the setup by syncing settings and downloading any necessary firmware updates. This may take a few minutes. Once complete, you’ll see your camera appear on the home screen with a live preview.

Tap the camera to open the live view and test basic functions like video quality, audio, and motion detection.

Customizing Your Eufy Camera Settings

After adding your camera to Eufy, take a few minutes to customize settings for optimal performance. These adjustments enhance security and reduce false alerts.

Adjust Motion Detection Zones

Open the camera in the app and go to “Settings” > “Motion Detection.” Here, you can draw custom zones where motion should be monitored. For example, exclude busy sidewalks or tree branches that trigger false alarms.

You can also adjust sensitivity levels. High sensitivity detects small movements (like a pet), while low sensitivity ignores minor activity. Find a balance that works for your environment.

Enable Smart Detection (If Available)

Some Eufy cameras support Smart Detection, which distinguishes between people, pets, and vehicles. This reduces unnecessary alerts. To enable it, go to “Settings” > “AI Detection” and toggle on “Human Detection” or “Pet Detection” as needed.

Set Up Activity Zones

Activity zones let you focus on specific areas, like a driveway or front door. Draw zones in the app and choose whether to receive alerts only when motion occurs in those areas. This is especially useful for outdoor cameras.

Configure Recording Settings

Choose between continuous recording (if supported) or motion-triggered recording. Most Eufy cameras use motion-based recording to save storage. You can also set recording duration—how long the camera records after detecting motion (e.g., 10, 30, or 60 seconds).

Enable Two-Way Audio

Test the two-way talk feature by tapping the microphone icon in the live view. Speak into your phone and listen for audio from the camera. Adjust volume levels in “Settings” > “Audio” if needed.

Set Up Night Vision

Most Eufy cameras have infrared night vision. Ensure it’s enabled in “Settings” > “Night Vision.” You can choose between auto, on, or off modes. Auto mode activates night vision when ambient light is low.

Mounting Your Camera (For Outdoor Models)

If you’re installing an outdoor camera, proper mounting ensures clear views and protects the device from weather and tampering.

Choose the Right Location

Mount the camera at a height of 7–10 feet for optimal coverage. Avoid pointing it directly at bright lights or reflective surfaces, which can cause glare. Aim for entry points like doors, windows, or driveways.

Use the Mounting Template

Most Eufy outdoor cameras include a paper template. Tape it to the wall and drill pilot holes where marked. This ensures accurate screw placement.

Secure the Mount

Attach the mounting bracket to the wall using the provided screws and anchors. Make sure it’s tight and level. For brick or concrete, use a masonry drill bit and wall plugs.

Attach the Camera

Snap the camera onto the mount. Some models allow angle adjustment—tilt or rotate the camera to get the best view. Tighten any locking screws to prevent movement.

Test the View

Open the live feed in the app and check the camera’s perspective. Adjust the angle if needed. Ensure there are no obstructions like tree branches or walls blocking the view.

Troubleshooting Common Issues

Even with careful setup, you might encounter problems when adding a camera to Eufy. Here’s how to fix the most common issues.

Camera Won’t Connect to Wi-Fi

If the camera fails to connect, double-check that you’re using a 2.4 GHz network. Some routers broadcast both 2.4 GHz and 5 GHz under the same name. Log into your router and separate the networks if needed.

Also, ensure the Wi-Fi password is correct. Try re-entering it in the app. If the signal is weak, move the camera closer to the router during setup, then relocate it afterward.

QR Code Won’t Scan

Clean the camera lens and ensure good lighting. Hold the phone 6–12 inches from the code. If it still won’t scan, try restarting the app or using a different device. As a last resort, contact Eufy support for a replacement code.

Camera Shows “Offline”

An offline camera may have lost power or Wi-Fi connection. Check the power source and router. For battery cameras, recharge the battery. Reboot the camera by removing and reinserting the battery or unplugging it for 10 seconds.

No Motion Alerts

Verify that motion detection is enabled in the app. Check sensitivity settings and ensure the camera isn’t blocked. Also, confirm that notifications are allowed for the Eufy app in your phone’s settings.

Poor Video Quality

Blurry or pixelated video may be due to low bandwidth or a weak signal. Move the camera closer to the router or consider a Wi-Fi extender. Also, clean the camera lens with a soft cloth.

Two-Way Audio Not Working

Ensure the microphone and speaker are not muted in the app. Check volume levels and test in a quiet environment. If the issue persists, restart the camera and app.

Tips for a Smooth Experience

Follow these best practices to get the most out of your Eufy camera.

• Update firmware regularly: The app will notify you when updates are available. Install them to fix bugs and improve performance.
• Use strong Wi-Fi passwords: This protects your network and prevents unauthorized access.
• Keep the app updated: New features and compatibility improvements are added frequently.
• Charge battery cameras monthly: Even when not in use, batteries lose charge over time.
• Review recordings weekly: Check for false alerts or missed events and adjust settings as needed.
• Secure your account: Use a strong password and enable two-factor authentication in the app.

Conclusion: Enjoy Peace of Mind with Your Eufy Camera

Adding a camera to Eufy is a straightforward process that takes less than 15 minutes when you follow the right steps. From downloading the app to testing motion alerts, this guide covers everything you need to know. With your camera now connected, you can monitor your home in real time, receive instant alerts, and review recordings whenever needed.

Eufy’s no-subscription model and local storage make it a cost-effective and private security solution. Whether you’re protecting your front door, watching over pets, or keeping an eye on your backyard, your Eufy camera delivers reliable performance. Take a few minutes to customize settings, and enjoy the peace of mind that comes with smart home security.