How to Access Eufy Videos

This guide walks you through how to access Eufy videos using the Eufy Security app, cloud storage, or local microSD cards. Whether you’re checking live feeds, reviewing past recordings, or downloading footage, we’ve got you covered with clear, easy steps.

Key Takeaways

• Use the Eufy Security app: The primary way to access live and recorded videos from your Eufy cameras and doorbells.
• Check cloud storage: If you have a Eufy Cloud plan, videos are securely stored and accessible from anywhere.
• Access local recordings: Most Eufy devices support microSD cards for offline video storage—no subscription needed.
• Enable motion detection: Ensure your device is set to record only when motion is detected to save storage and make playback easier.
• Sync across devices: Log in with the same Eufy account on multiple devices to view your videos on phones, tablets, or smart displays.
• Troubleshoot playback issues: Common problems like buffering or missing videos can often be fixed with simple steps like restarting the app or checking your internet connection.
• Download and share videos: Save clips to your device or share them via email or messaging apps directly from the Eufy app.

How to Access Eufy Videos: A Complete Step-by-Step Guide

If you’ve invested in Eufy security cameras or doorbells, you’re already taking a smart step toward protecting your home. But what good are those devices if you can’t easily access the videos they capture? Whether you’re checking who rang the doorbell, reviewing a suspicious motion alert, or just keeping an eye on your pets, knowing how to access Eufy videos is essential.

In this guide, we’ll walk you through every method available to view, manage, and download your Eufy footage. We’ll cover using the Eufy Security app, accessing cloud recordings, retrieving videos from local storage, and troubleshooting common issues. By the end, you’ll be a pro at navigating your Eufy system like a seasoned security expert.

Let’s get started.

Understanding Your Eufy Video Storage Options

Before diving into the steps, it’s important to understand how Eufy stores your videos. Unlike some competitors that rely heavily on paid cloud subscriptions, Eufy offers flexible storage options—giving you more control over your privacy and costs.

There are two main ways Eufy saves your video footage:

• Local Storage (microSD Card): Most Eufy cameras and doorbells support microSD cards (sold separately). Videos are saved directly to the card inside the device. This method is free, private, and doesn’t require an internet connection for recording.
• Cloud Storage (Eufy Cloud): If you subscribe to Eufy Cloud, your videos are uploaded and stored securely online. This allows you to access footage from anywhere, even if your camera is damaged or stolen.

Some devices, like the Eufy Video Doorbell Dual or Indoor Cam 2K, support both options. You can use one or both, depending on your needs.

How to Access Eufy Videos Using the Eufy Security App

The Eufy Security app is your central hub for managing all your Eufy devices. It’s available for free on iOS and Android, and it’s the easiest way to view live feeds and recorded videos.

Step 1: Download and Install the Eufy Security App

If you haven’t already, download the app from the Apple App Store or Google Play Store. Search for “Eufy Security” and install it on your smartphone or tablet.

Step 2: Create or Log In to Your Eufy Account

Open the app and either create a new account or log in with your existing credentials. Use a strong password and enable two-factor authentication (2FA) for added security.

Tip: Use the same email and password across all your devices to keep everything synced.

Step 3: Add Your Eufy Device to the App

If your camera or doorbell isn’t already connected:

• Tap the “+” icon in the app.
• Select your device type (e.g., “Indoor Camera” or “Video Doorbell”).
• Follow the on-screen instructions to scan the QR code on your device or enter the serial number.
• Connect the device to your Wi-Fi network.

Once added, your device will appear on the home screen of the app.

Step 4: View Live Video Feeds

To watch a live stream:

• Tap on your device’s name or thumbnail.
• The live feed will open in full screen.
• Use the controls to zoom, speak through the camera (if supported), or take a snapshot.

Example: If you’re checking on your front door, tap the doorbell icon to see who’s there in real time.

Step 5: Access Recorded Videos

To view past recordings:

• Open the device’s live feed.
• Tap the “Playback” or “Event” button (usually a clock or calendar icon).
• Use the timeline at the bottom to scrub through recorded footage.
• Look for colored bars or dots indicating motion events.

Tip: Tap on a motion event to jump directly to that moment in the recording.

Step 6: Filter and Search Recordings

The app lets you filter videos by date, time, or event type (e.g., motion, person, package). This is especially helpful if you’re looking for a specific incident.

• Tap the filter icon (usually three lines or a funnel).
• Select your preferred date range and event type.
• Tap “Apply” to see only relevant clips.

How to Access Eufy Videos from Cloud Storage

If you’ve subscribed to Eufy Cloud, your videos are automatically uploaded and stored online. This gives you remote access and peace of mind—even if your camera is offline.

Step 1: Ensure Cloud Recording Is Enabled

Not all Eufy devices come with cloud recording enabled by default. To check:

• Open the Eufy app.
• Go to the device settings.
• Tap “Storage” or “Cloud Recording.”
• Make sure the toggle is turned on.

Note: Cloud recording requires an active Eufy Cloud subscription. Plans start at around $3/month per device.

Step 2: View Cloud Recordings in the App

Cloud videos appear in the same playback timeline as local recordings. The app automatically syncs both sources.

• Open the device’s live feed.
• Tap “Playback.”
• Look for cloud-stored clips—they’re marked with a small cloud icon.

Tip: Cloud recordings are usually higher quality and retained longer than local ones (up to 30 days, depending on your plan).

Step 3: Access Cloud Videos from a Web Browser

You can also view your cloud recordings on a computer:

• Go to mysecurity.eufylife.com.
• Log in with your Eufy account.
• Select your device and click “Playback.”
• Use the timeline to navigate through recordings.

This is useful for reviewing footage on a larger screen or sharing clips with authorities.

How to Access Eufy Videos from Local Storage (microSD Card)

Local storage is a great option if you want to avoid monthly fees or keep your data completely private. Here’s how to access videos saved on a microSD card.

Step 1: Insert a Compatible microSD Card

Most Eufy cameras support microSD cards up to 128GB (some newer models support 256GB). Use a high-endurance card designed for continuous recording (e.g., SanDisk High Endurance).

• Power off the camera.
• Locate the microSD card slot (usually on the side or bottom).
• Insert the card with the gold contacts facing down.
• Power the camera back on.

Step 2: Format the Card in the App

For best performance, format the card using the Eufy app:

• Open the app and go to device settings.
• Tap “Storage” > “Format SD Card.”
• Confirm the action.

Warning: Formatting will erase all data on the card.

Step 3: Enable Local Recording

Make sure the camera is set to record to the microSD card:

• Go to “Storage” in device settings.
• Toggle on “Record to SD Card.”
• Choose recording mode: Continuous, Motion, or Scheduled.

Tip: “Motion” mode saves space by only recording when activity is detected.

Step 4: View Local Recordings in the App

Local videos appear in the playback timeline just like cloud recordings.

• Open the device’s live feed.
• Tap “Playback.”
• Scroll through the timeline to find local clips.

Note: Local recordings are only accessible when the camera is online and connected to the app.

Step 5: Remove and Read the microSD Card Manually

If you need to access videos without the app (e.g., for evidence or backup):

• Power off the camera.
• Remove the microSD card.
• Insert it into a card reader connected to your computer.
• Open the card and navigate to the “Record” folder.
• Videos are saved in MP4 format, organized by date and time.

Example: A file named “2024-04-05_14-30-15.mp4” was recorded on April 5th at 2:30 PM.

How to Download and Share Eufy Videos

Sometimes you’ll want to save a clip or share it with someone else—like a neighbor or the police. Here’s how.

Step 1: Select the Video Clip

• Open the playback view.
• Find the event you want to save.
• Tap and hold on the timeline to select a segment (or tap the clip directly).

Step 2: Download the Video

• Tap the download icon (usually a downward arrow).
• Choose quality (e.g., “High” or “Standard”).
• The video will save to your phone’s gallery or downloads folder.

Tip: Higher quality files are larger and take longer to download.

Step 3: Share the Video

• Tap the share icon (usually three dots or a share symbol).
• Choose a method: Email, WhatsApp, Google Drive, etc.
• Add a message if needed and send.

Note: Shared videos are watermarked with your Eufy account info for security.

How to Access Eufy Videos on Multiple Devices

You’re not limited to one phone. You can access your Eufy videos on any device where you’re logged in.

Step 1: Install the App on Another Device

Download the Eufy Security app on a tablet, secondary phone, or even a smart display (like an Echo Show).

Step 2: Log In with the Same Account

Use the same email and password. Your devices and recordings will sync automatically.

Tip: Enable “Family Sharing” in settings to let trusted users view footage without full access.

Step 3: Use Smart Displays for Live Viewing

If you have an Echo Show or Google Nest Hub:

• Link your Eufy account to Alexa or Google Assistant.
• Say, “Alexa, show me the front door” or “Hey Google, show the backyard camera.”
• The live feed will appear on the screen.

This is perfect for quick checks while cooking or relaxing.

Troubleshooting Common Issues When Accessing Eufy Videos

Even the best systems can have hiccups. Here’s how to fix the most common problems.

Problem: Videos Won’t Load or Buffer Endlessly

• Check your internet connection: Weak Wi-Fi can cause slow streaming. Move closer to the router or restart it.
• Restart the app: Close and reopen the Eufy app.
• Update the app: Make sure you’re using the latest version from the app store.
• Reboot the camera: Power cycle the device by unplugging it for 10 seconds.

Problem: No Recordings Appear in Playback

• Verify recording is enabled: Go to device settings and ensure “Record to SD Card” or “Cloud Recording” is on.
• Check motion detection settings: If sensitivity is too low, the camera may not trigger recordings.
• Ensure the microSD card has space: A full card stops new recordings. Format or replace it.
• Confirm the camera is online: Offline devices can’t record or upload footage.

Problem: Can’t Access Cloud Recordings

• Check your subscription: Make sure your Eufy Cloud plan is active and paid.
• Verify cloud recording is enabled: Go to device settings and toggle it on.
• Restart the camera: Sometimes a reboot fixes sync issues.
• Contact Eufy support: If the problem persists, reach out via the app or website.

Problem: microSD Card Not Recognized

• Reinsert the card: Power off the camera, remove and reinsert the card.
• Try a different card: The current one may be damaged or incompatible.
• Format the card: Use the app to format it (this erases data).
• Check for firmware updates: Outdated camera firmware can cause compatibility issues.

Best Practices for Managing Your Eufy Videos

To get the most out of your Eufy system, follow these tips:

• Regularly check storage: Monitor your microSD card space and cloud usage to avoid missed recordings.
• Set up activity zones: Define areas where motion should trigger alerts (e.g., driveway, not the street).
• Use smart alerts: Enable person, pet, or package detection to reduce false alarms.
• Back up important clips: Download and save critical videos to your computer or cloud storage.
• Keep firmware updated: Eufy releases updates to improve performance and security.

Conclusion

Accessing your Eufy videos doesn’t have to be complicated. Whether you’re using the Eufy Security app, cloud storage, or a microSD card, the process is straightforward once you know the steps. By following this guide, you can confidently view live feeds, review past recordings, download clips, and share footage—all from the palm of your hand.

Remember, the key to seamless access is proper setup: enable recording, keep your app updated, and ensure your devices are online. With a little practice, you’ll be navigating your Eufy system like a pro.

So go ahead—check who’s at the door, review that suspicious motion alert, or just peek in on your furry friend. Your Eufy videos are just a tap away.