How to Add a New Eufy Camera

Adding a new Eufy camera is simple and secure when you follow the right steps. This guide walks you through the entire process—from unboxing to live viewing—ensuring your home stays protected with minimal effort.

Key Takeaways

• Download the Eufy Security app first: This free app is essential for setup, control, and monitoring your camera remotely.
• Ensure a strong Wi-Fi signal: Place your camera within range of your router or use a Wi-Fi extender for reliable connectivity.
• Use the correct power source: Most Eufy cameras require constant power; use the included adapter or a compatible USB cable.
• Follow the in-app pairing process: Scan the QR code on the camera and connect it to your network using the app’s guided steps.
• Test motion detection and audio: After setup, walk in front of the camera to confirm alerts and two-way audio work properly.
• Update firmware regularly: Keep your camera secure and functional by enabling automatic updates in the app settings.
• Secure your account with 2FA: Protect your privacy by enabling two-factor authentication in the Eufy app.

How to Add a New Eufy Camera: A Complete Step-by-Step Guide

Welcome! If you’ve just unboxed your new Eufy camera, you’re probably excited to get it up and running. Whether it’s an indoor model like the Eufy Indoor Cam C22 or an outdoor powerhouse like the Eufy SoloCam S40, the setup process is designed to be user-friendly—even if you’re not tech-savvy.

In this comprehensive guide, we’ll walk you through how to add a new Eufy camera to your home security system with confidence. You’ll learn everything from preparing your environment to troubleshooting common issues. By the end, you’ll have a fully functional camera that keeps your home safe and gives you peace of mind.

Let’s get started!

What You’ll Need Before You Begin

Before diving into the setup, make sure you have the following items ready:

• Your new Eufy camera – Check that it’s the correct model for your needs (indoor, outdoor, wired, or battery-powered).
• Power adapter and cable – Most Eufy cameras come with a USB cable and wall adapter. For battery models like the SoloCam, ensure the battery is charged.
• A smartphone or tablet – You’ll need this to download the Eufy Security app and complete the setup.
• Wi-Fi network name (SSID) and password – Your camera will connect to your home Wi-Fi, so have these handy.
• A stable internet connection – A strong 2.4 GHz Wi-Fi signal is recommended (some models support 5 GHz, but 2.4 GHz offers better range).
• QR code on the camera – This is usually found on the bottom or back of the device. Don’t remove it!

Pro tip: If you’re setting up an outdoor camera, choose a location that’s sheltered from direct rain and extreme sunlight. Mount it high enough to avoid tampering but within Wi-Fi range.

Step 1: Download and Set Up the Eufy Security App

The Eufy Security app is the central hub for managing your camera. It’s available for both iOS and Android devices and is completely free.

Download the App

Open your device’s app store (Google Play Store or Apple App Store) and search for “Eufy Security.” Download and install the official app by Eufy Security. Avoid third-party apps—stick to the one from the manufacturer.

Create or Log In to Your Account

Once installed, open the app. If you’re new to Eufy, tap “Sign Up” and create an account using your email address. You’ll receive a verification email—click the link to confirm.

If you already have an account, simply log in with your credentials.

Enable Permissions

The app will ask for permissions to access your camera, microphone, and location. Grant these so the app can function properly. Don’t worry—Eufy doesn’t collect unnecessary data, and your privacy is a top priority.

Enable Two-Factor Authentication (Recommended)

For added security, go to Profile > Security Settings and turn on two-factor authentication (2FA). This requires a code from your phone when logging in from a new device, protecting your footage from unauthorized access.

Step 2: Prepare Your Camera for Setup

Now that the app is ready, it’s time to prepare your camera.

Unbox and Inspect

Carefully remove the camera and all accessories from the box. Check for any visible damage. You should have:

• The camera unit
• Power adapter and USB cable
• Mounting hardware (if applicable)
• Quick start guide

Charge or Power the Camera

For battery-powered models like the Eufy SoloCam, charge the camera fully before setup. Plug it into a power source using the included cable. A full charge typically takes 4–6 hours.

For wired cameras, plug the USB cable into the camera and connect it to the power adapter. Then plug the adapter into a wall outlet.

Locate the QR Code

Find the QR code on your camera. It’s usually on a sticker on the bottom or back. Make sure it’s clean and unobscured—you’ll scan this in the next step.

Power On the Camera

Press and hold the power button (if applicable) until the LED light starts blinking. On some models, the camera turns on automatically when powered. Wait for the light to stabilize or flash in a specific pattern—this indicates it’s ready for pairing.

Step 3: Add the Camera via the Eufy App

This is the core of the setup process. The app will guide you through pairing your camera to your Wi-Fi network.

Open the App and Tap “Add Device”

Launch the Eufy Security app and tap the “+” icon or “Add Device” button on the home screen. The app will ask what type of device you’re adding—select “Camera.”

Scan the QR Code

Hold your phone’s camera over the QR code on your Eufy camera. Make sure the entire code is visible and well-lit. The app will automatically detect and scan it.

If scanning fails, try cleaning the code or adjusting the lighting. You can also manually enter the serial number if needed (found near the QR code).

Connect to Wi-Fi

The app will now prompt you to connect the camera to your Wi-Fi network. Select your home network from the list and enter the password.

Important: Use a 2.4 GHz network. Most Eufy cameras don’t support 5 GHz, and even those that do may have limited range. If your router broadcasts both bands under the same name, consider temporarily separating them during setup.

Wait for Connection

The app will send the Wi-Fi credentials to the camera. This may take 30–60 seconds. You’ll see a progress bar and status messages like “Connecting…” or “Pairing…”

Once connected, the camera’s LED should turn solid blue or green (depending on the model), indicating a successful link.

Name Your Camera

Give your camera a descriptive name, such as “Front Door,” “Backyard,” or “Nursery.” This makes it easier to identify in the app, especially if you have multiple cameras.

Set Up Motion Zones (Optional but Recommended)

Many Eufy cameras allow you to define motion detection zones. This helps reduce false alerts from moving trees or passing cars.

In the app, go to your camera’s settings and look for “Motion Detection” or “Activity Zones.” Draw boxes over areas you want to monitor (e.g., driveway, porch) and exclude others (e.g., busy street).

Step 4: Test and Configure Your Camera

Now that your camera is connected, it’s time to make sure everything works as expected.

Check Live View

Tap on your camera in the app to open the live feed. You should see a clear, real-time video stream. If the image is blurry or laggy, check your Wi-Fi signal strength.

Test Two-Way Audio

Most Eufy cameras support two-way communication. Tap the microphone icon in the live view and speak. You should hear your voice through the camera’s speaker. Ask someone near the camera to confirm they can hear you.

Trigger Motion Detection

Walk in front of the camera to test motion alerts. You should receive a push notification on your phone within a few seconds. Open the notification to view the recorded clip.

If you don’t get an alert, check your motion sensitivity settings. Increase the sensitivity or expand the detection zone.

Review Recording Settings

Eufy cameras offer different recording modes:

• Continuous Recording: Records 24/7 (requires a HomeBase or cloud subscription).
• Motion-Only Recording: Starts recording when motion is detected (default and most common).
• Schedule Recording: Set specific times for recording (e.g., only at night).

Go to your camera’s settings and choose the mode that fits your needs. For most users, motion-only recording strikes the best balance between security and storage.

Enable Smart Alerts (If Available)

Some Eufy models support AI-powered detection, such as person, pet, or vehicle recognition. Enable these in the app to reduce false alarms. For example, you can set the camera to only alert you when a person is detected, ignoring animals or shadows.

Step 5: Mount and Position Your Camera

Proper placement is key to maximizing your camera’s effectiveness.

Choose the Right Location

• Indoor cameras: Place them in high-traffic areas like hallways, living rooms, or near entry points. Avoid pointing them at windows to prevent glare.
• Outdoor cameras: Mount them under eaves or soffits to protect from rain. Aim slightly downward to capture faces and avoid sky glare.

Use the Mounting Kit

Most Eufy cameras come with a mounting bracket and screws. Use a drill to secure the bracket to the wall or ceiling. Then attach the camera and adjust the angle.

For battery models, consider using the magnetic mount for easy removal and recharging.

Check the View Angle

After mounting, open the live view and adjust the camera until you have the desired field of view. Make sure important areas (like doorsteps or driveways) are clearly visible.

Troubleshooting Common Setup Issues

Even with careful setup, you might run into a few hiccups. Here’s how to fix the most common problems.

Camera Won’t Connect to Wi-Fi

• Ensure you’re using a 2.4 GHz network.
• Move the camera closer to the router during setup.
• Restart your router and try again.
• Reset the camera by holding the reset button for 10 seconds.

QR Code Won’t Scan

• Clean the QR code with a soft cloth.
• Hold your phone steady and ensure good lighting.
• Try scanning from a different angle or distance.
• Manually enter the serial number in the app.

Live View is Laggy or Freezing

• Check your internet speed—Eufy recommends at least 2 Mbps upload speed.
• Reduce the video resolution in the app settings (e.g., from 2K to 1080p).
• Move the camera closer to the router or use a Wi-Fi extender.

No Motion Alerts

• Verify motion detection is enabled in the app.
• Increase sensitivity or expand detection zones.
• Ensure the camera isn’t facing a busy area with constant motion (e.g., busy street).

Camera Keeps Going Offline

• Check the power source—ensure the cable is secure and the outlet is working.
• For battery models, recharge the camera.
• Update the camera’s firmware via the app.
• Contact Eufy support if the issue persists.

Tips for Getting the Most Out of Your Eufy Camera

Now that your camera is up and running, here are some expert tips to enhance your experience:

Use a HomeBase for Local Storage

If you have multiple Eufy devices, consider adding a HomeBase hub. It allows for local storage via a microSD card, so you don’t need a cloud subscription. Footage is encrypted and stays private.

Set Up Automation Rules

In the app, create automation rules like “Turn on lights when motion is detected” or “Send alert only between 10 PM and 6 AM.” This adds intelligence to your security system.

Regularly Update Firmware

Eufy frequently releases updates to improve performance and security. Enable automatic updates in the app settings to stay protected.

Share Access with Family Members

You can invite family members to view the camera. Go to Device Settings > Share Device and enter their email. You control their permissions (view-only or full access).

Monitor Battery Life (For Wireless Models)

Check the battery level in the app regularly. Most Eufy battery cameras last 3–6 months on a single charge, depending on usage.

Conclusion

Adding a new Eufy camera is a straightforward process that takes less than 15 minutes when you follow the right steps. From downloading the app to testing motion alerts, this guide has covered everything you need to know to get your camera up and running smoothly.

Remember, the key to a successful setup is preparation—ensure your Wi-Fi is strong, your app is updated, and your camera is powered. Once installed, take advantage of features like motion zones, two-way audio, and smart alerts to maximize security.

With your Eufy camera now part of your smart home ecosystem, you can enjoy 24/7 monitoring, instant alerts, and peace of mind—all from the palm of your hand.

Welcome to the future of home security. You’ve got this!