How to Add Another Eufy Camera to Homebase

This guide walks you through adding another Eufy camera to your HomeBase system with clear, easy-to-follow instructions. Whether you’re expanding your home security or replacing a device, we’ve got you covered with practical tips and troubleshooting help.

Key Takeaways

• Ensure compatibility: Only Eufy cameras designed for HomeBase (like the SoloCam S230 or Indoor Cam 2K) can be added—check your model before starting.
• Use the Eufy Security app: All camera additions are managed through the official app—no web portal or third-party tools needed.
• Keep devices close during setup: Place the new camera within 3 feet of HomeBase to ensure a strong signal during pairing.
• Reset the camera if needed: If the camera was previously used, perform a factory reset to avoid connection issues.
• Update firmware first: Always check for HomeBase and camera firmware updates before adding a new device for optimal performance.
• Troubleshoot with LED cues: Pay attention to the camera’s LED light—solid blue means ready, blinking red indicates an error.
• Test after setup: Once added, verify live view, motion detection, and recording to confirm everything works correctly.

How to Add Another Eufy Camera to HomeBase

So, you’ve got your Eufy HomeBase up and running with one or two cameras, and now you’re ready to expand your home security setup. Maybe you want to monitor the backyard, the front porch, or the garage. Whatever the reason, adding another Eufy camera to HomeBase is a straightforward process—if you know the right steps.

In this comprehensive guide, we’ll walk you through how to add another Eufy camera to HomeBase from start to finish. You’ll learn about compatibility, preparation, the actual pairing process, and what to do if things don’t go as planned. By the end, you’ll have a fully integrated camera system that keeps your home safe and gives you peace of mind.

Whether you’re a tech newbie or a seasoned smart home user, this guide is written in simple, jargon-free language. We’ll use short sentences, real-life examples, and practical tips to make sure you succeed on the first try.

Let’s get started!

What You’ll Need Before You Begin

Before you dive into the setup, it’s important to make sure you have everything in place. Rushing into the process without the right tools or information can lead to frustration—or worse, a failed connection.

Here’s a quick checklist of what you’ll need:

• A compatible Eufy camera: Not all Eufy cameras work with HomeBase. Only models like the Eufy SoloCam S230, EufyCam 2, EufyCam 2C, Indoor Cam 2K, or Pan & Tilt Cam 2K are designed to pair with HomeBase. Check the packaging or product description to confirm.
• Your HomeBase unit: This is the central hub that connects and manages your cameras. Make sure it’s powered on and connected to your home Wi-Fi network.
• The Eufy Security app: Download it from the Apple App Store or Google Play Store if you haven’t already. This is the only way to add and manage cameras.
• A smartphone or tablet: You’ll use this to run the app and guide the setup process.
• Access to your Wi-Fi network: HomeBase needs a stable 2.4 GHz Wi-Fi connection. 5 GHz networks are not supported.
• Power source for the new camera: Most Eufy cameras require a power adapter or battery. If it’s a wired model, make sure you can plug it in near the installation spot.

Check Camera Compatibility

Not every Eufy camera can connect to HomeBase. Some models, like the Eufy SoloCam E40, are standalone and don’t require HomeBase—but they also can’t be added to an existing HomeBase system.

To avoid confusion, here’s a quick rundown of compatible models:

• EufyCam 2 (wired and wireless)
• EufyCam 2C
• EufyCam 2 Pro
• Indoor Cam 2K
• Pan & Tilt Cam 2K
• SoloCam S230

If your camera isn’t on this list, it likely won’t work with HomeBase. Double-check the product box or the Eufy website to confirm.

Update Your HomeBase and App

Before adding a new camera, it’s a good idea to make sure your HomeBase and the Eufy Security app are running the latest software. Updates often include bug fixes, security patches, and improved compatibility.

Here’s how to check:

1. Open the Eufy Security app on your phone.
2. Tap the HomeBase icon on the home screen.
3. Tap the Settings (gear) icon in the top-right corner.
4. Scroll down and tap Firmware Update.
5. If an update is available, tap Update Now and wait for it to complete.

The update process may take a few minutes. Don’t unplug HomeBase during this time.

Also, make sure your app is up to date. Go to your phone’s app store, search for “Eufy Security,” and tap “Update” if needed.

Prepare the New Camera

If your new camera has been used before—maybe it was a gift or a returned item—it might still be paired to another HomeBase. To avoid connection issues, you’ll need to reset it.

Here’s how to factory reset most Eufy cameras:

• Locate the reset button (usually a small pinhole on the back or bottom).
• Use a paperclip or SIM tool to press and hold the button for 10–15 seconds.
• The LED light will blink red and blue, then turn solid blue when ready.

Once reset, the camera is ready to pair with your HomeBase.

If it’s brand new, you can skip this step—it should already be in pairing mode.

Step-by-Step: Adding the Camera to HomeBase

Now that everything is ready, it’s time to add your new camera. The process is simple and takes just a few minutes.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the same account used to set up your HomeBase.

You should see your HomeBase and any existing cameras on the home screen.

Step 2: Start the Add Device Process

Tap the “+” (plus) icon in the top-right corner of the app. This opens the “Add Device” menu.

From the list of options, select “Camera”.

The app will now search for nearby Eufy devices. Make sure your new camera is powered on and within range of HomeBase (ideally within 3 feet during setup).

Step 3: Put the Camera in Pairing Mode

Most Eufy cameras enter pairing mode automatically when powered on for the first time or after a reset. You’ll know it’s ready when the LED light turns solid blue.

If the light is blinking red or not on at all, try the following:

• Ensure the camera is properly powered.
• Press and hold the reset button for 5 seconds to re-enter pairing mode.
• Wait 30 seconds and check the LED again.

Once the light is solid blue, the camera is ready to connect.

Step 4: Scan the QR Code

The app will prompt you to scan the QR code on the camera. This code is usually found on the bottom or back of the device.

Use your phone’s camera to scan it. Make sure the code is fully visible and well-lit.

If the scan fails, you can manually enter the code. Tap “Enter Manually” and type in the 12-digit serial number shown on the camera.

Step 5: Connect to HomeBase

After scanning, the app will ask which HomeBase you want to connect the camera to. If you only have one, it will be selected by default.

Tap “Next” to proceed.

The app will now send a signal to HomeBase to pair with the camera. This may take 30–60 seconds.

During this time, you might hear a voice prompt from the camera saying, “Connecting to HomeBase.”

Step 6: Name and Configure the Camera

Once connected, the app will ask you to name the camera. Choose something descriptive, like “Front Door,” “Backyard,” or “Garage.”

You can also assign it to a room or zone if you’ve set those up in the app.

Tap “Save” to finish.

Step 7: Test the Connection

After setup, tap on the new camera in the app to open the live view.

Check the following:

• Is the video feed clear and stable?
• Does motion detection work? (Wave your hand in front of the camera.)
• Are notifications appearing on your phone?
• Is the camera recording to HomeBase’s local storage?

If everything looks good, you’re all set!

Tips for a Smooth Setup

Even with perfect instructions, things can sometimes go wrong. Here are some practical tips to help you avoid common pitfalls.

Keep Devices Close During Pairing

Signal strength is crucial during the initial setup. Even if your final camera location is far from HomeBase, keep the camera within 3 feet during pairing.

Once connected, you can move it to its permanent spot. HomeBase uses a mesh network to extend range, so the camera should stay connected—even outdoors.

Use a Strong Wi-Fi Signal

HomeBase requires a stable 2.4 GHz Wi-Fi connection. Avoid placing it near thick walls, metal objects, or appliances that cause interference (like microwaves or cordless phones).

If your Wi-Fi is weak, consider using a Wi-Fi extender or moving your router closer to HomeBase.

Don’t Skip the Reset

If you’re adding a used camera, always reset it first. Skipping this step can cause pairing errors or connection drops.

A factory reset ensures the camera is “clean” and ready to join your system.

Label Your Cameras

If you have multiple cameras, naming them clearly helps avoid confusion. Use locations or purposes, like “Driveway Cam” or “Nursery Monitor.”

You can also group cameras by floor or area in the app for easier management.

Check Battery Levels (If Applicable)

For battery-powered models like the EufyCam 2C, make sure the battery is fully charged before setup. A low battery can cause the camera to disconnect during pairing.

Use the included USB cable to charge it for at least 4 hours.

Troubleshooting Common Issues

Even with the best preparation, you might run into problems. Here’s how to fix the most common issues when adding another Eufy camera to HomeBase.

Camera Not Detected by App

If the app doesn’t find your camera, try these steps:

• Make sure the camera is powered on and the LED is solid blue.
• Move the camera closer to HomeBase (within 3 feet).
• Restart the app and try again.
• Restart your phone and reopen the app.
• Reset the camera and repeat the pairing process.

If it still doesn’t work, check that your phone’s Bluetooth is on—some pairing steps use Bluetooth for initial communication.

QR Code Won’t Scan

If the QR code is blurry, damaged, or hard to scan:

• Clean the camera surface with a soft cloth.
• Use a flashlight to improve lighting.
• Hold your phone steady and avoid glare.
• Tap “Enter Manually” and type the 12-digit code.

The manual code is usually printed near the QR code or on the packaging.

Connection Fails or Drops

If the camera connects but then disconnects:

• Check Wi-Fi signal strength at the camera’s location.
• Ensure HomeBase is not overloaded—too many cameras can strain the system.
• Update HomeBase and camera firmware.
• Move HomeBase to a more central location.
• Reduce interference by moving away from routers, microwaves, or cordless phones.

For outdoor cameras, make sure they’re within 300 feet of HomeBase (line of sight).

Camera Shows “Offline”

If the camera appears offline in the app:

• Check the power source—ensure it’s plugged in or the battery is charged.
• Restart the camera by unplugging it for 10 seconds, then plugging it back in.
• Restart HomeBase by unplugging it for 30 seconds.
• Re-pair the camera if necessary.

Sometimes a simple reboot fixes the issue.

Motion Alerts Not Working

If you’re not getting notifications:

• Open the app and go to the camera’s settings.
• Tap Motion Detection and make sure it’s turned on.
• Adjust the sensitivity level—set it to “High” for better detection.
• Check that notifications are enabled in your phone’s settings for the Eufy app.
• Ensure the camera is not pointed at moving trees or shadows, which can cause false alerts.

You can also set activity zones to focus detection on specific areas.

Best Practices for Managing Multiple Cameras

Once you’ve added another Eufy camera to HomeBase, it’s important to manage your system effectively. Here are some best practices:

Organize Cameras by Location

Use the app’s room or zone feature to group cameras. For example:

• “Ground Floor” – Front Door, Living Room, Garage
• “Upstairs” – Hallway, Nursery, Bedroom
• “Outdoor” – Backyard, Driveway, Side Gate

This makes it easier to monitor specific areas.

Set Up Activity Zones

Instead of getting alerts for every movement, define activity zones. For example, you might only want alerts when someone walks up the front path—not when a car drives by on the street.

To set this up:

1. Open the camera in the app.
2. Tap Motion Detection.
3. Tap Activity Zone.
4. Draw a box around the area you want to monitor.
5. Save the settings.

Schedule Recording Times

You don’t need 24/7 recording. Use the scheduling feature to record only when needed—like at night or when you’re away.

Go to the camera settings, tap Recording Schedule, and set your preferred times.

Regularly Check Storage

HomeBase stores footage locally on a microSD card (up to 128GB). Check the storage regularly to avoid running out of space.

You can view storage usage in the app under HomeBase Settings > Storage.

If the card is full, older footage will be overwritten—unless you’ve set important clips to “Save.”

Update Firmware Regularly

Eufy releases updates to improve performance and security. Check for updates monthly:

• Open the app.
• Go to HomeBase settings.
• Tap Firmware Update.
• Install any available updates.

Keeping your system updated ensures the best experience.

Conclusion

Adding another Eufy camera to HomeBase is a simple and rewarding way to enhance your home security. With the right preparation and a clear step-by-step process, you can expand your system in just a few minutes.

Remember to check compatibility, update your devices, reset used cameras, and keep everything close during setup. Use the Eufy Security app to guide you through pairing, and don’t forget to test the connection afterward.

If you run into issues, the troubleshooting tips in this guide will help you get back on track. And once everything is working, take advantage of features like activity zones, scheduling, and storage management to get the most out of your cameras.

Whether you’re protecting your family, pets, or property, a well-configured Eufy system gives you peace of mind—anytime, anywhere.

So go ahead, add that extra camera, and enjoy the added security and convenience. Your home deserves it.