How to Add Another Phone to Eufy

This guide walks you through adding another phone to your Eufy Security system so multiple users can monitor and control your devices. Whether you’re sharing access with a partner, family member, or roommate, we’ll show you exactly how to do it safely and efficiently.

Key Takeaways

• Multiple users can access your Eufy system: You can invite family members or trusted individuals to view and manage your Eufy cameras, doorbells, and sensors from their own phones.
• Use the Eufy Security app to send invitations: The process is managed entirely within the app—no need for complicated setups or third-party tools.
• Choose user permissions carefully: You can grant full admin access or limited viewing rights, depending on how much control you want to share.
• Both devices must have the Eufy app installed: The new user needs to download the Eufy Security app and create their own account before accepting the invitation.
• Ensure your Eufy system is online: A stable internet connection is required for both your hub and the new phone to sync properly.
• Troubleshooting is simple: Common issues like failed invitations or login errors can usually be fixed by checking network settings or re-sending the invite.
• Security remains intact: Adding another phone doesn’t compromise your system—Eufy uses encryption and secure login protocols to protect your data.

Introduction: Why Add Another Phone to Eufy?

So, you’ve set up your Eufy Security system—cameras monitoring your front door, motion sensors in the backyard, maybe even a smart doorbell that lets you see who’s visiting while you’re at work. It’s working great… but what if your partner, roommate, or family member wants to check in too? That’s where adding another phone to Eufy comes in.

Whether you’re sharing access with a spouse who wants to check the kids after school, a roommate who needs to monitor package deliveries, or a caregiver who helps with elderly parents, Eufy makes it easy to give others access—without handing over your main account. And the best part? It’s secure, simple, and doesn’t require any technical know-how.

In this guide, we’ll walk you through every step of how to add another phone to Eufy, from sending the invitation to troubleshooting common issues. By the end, you’ll be able to share your Eufy system confidently, knowing that your home security is still under your control.

What You’ll Need Before You Start

Before diving into the setup, make sure you have the following ready:

• Your Eufy Security app installed and logged in: This should already be set up on your primary phone.
• The email address of the person you’re inviting: They’ll need this to receive the invitation and create their account.
• A stable Wi-Fi connection: Both your phone and the Eufy HomeBase (if you’re using one) should be connected to the internet.
• The new user’s smartphone: They’ll need to download the Eufy Security app (available on iOS and Android).
• Your Eufy system powered on and online: Check the app to confirm all devices are connected and functioning.

Having these ready will make the process smooth and prevent delays. Let’s get started!

Step 1: Open the Eufy Security App on Your Phone

The first step is simple: open the Eufy Security app on the phone that’s already connected to your system. This is typically the phone you used to set up your Eufy devices initially—your “admin” device.

Locate the App Icon

Look for the Eufy Security app icon on your home screen or app drawer. It usually features a blue or white shield with the word “Eufy” in clean, modern typography. Tap to open it.

Log In to Your Account

If you’re not already logged in, enter your email and password. If you’ve enabled two-factor authentication (which we highly recommend), complete that step as well. You should now see your dashboard with all your connected devices.

Ensure Your System Is Online

Before inviting someone else, double-check that your Eufy system is online. Look for green status indicators next to your cameras, sensors, or HomeBase. If any device shows as offline, resolve that first—otherwise, the new user won’t be able to access it.

Step 2: Navigate to the “Family” or “Shared Users” Section

Once you’re in the app, you’ll need to find the section where you can manage user access. Eufy calls this the “Family” or “Shared Users” feature, depending on your app version.

Tap the Profile or Menu Icon

In the bottom-right corner of the app (or top-left, depending on your device), tap the profile icon or the three-line menu (often called the “hamburger” menu). This opens a side panel with various settings.

Select “Family” or “Shared Users”

Scroll down and look for an option labeled “Family” or “Shared Users”. Tap on it. This is where you’ll manage who has access to your Eufy system.

Review Current Users (Optional)

If you’ve already added someone, you’ll see their name and email here. You can edit their permissions or remove them if needed. For now, focus on adding a new user.

Step 3: Send an Invitation to the New User

Now it’s time to invite the person you want to add. This is done by sending them an email invitation through the app.

Tap “Add Member” or “Invite User”

Look for a button that says “Add Member”, “Invite User”, or something similar. Tap it to begin the invitation process.

Enter the Recipient’s Email Address

Type in the email address of the person you want to invite. Make sure it’s correct—this is where they’ll receive the invitation link. You can invite multiple people by repeating this process later.

Choose User Permissions

Here’s an important step: decide what level of access you want to grant. Eufy offers two main options:

• Admin: The user can view live feeds, receive alerts, arm/disarm the system, add or remove devices, and invite others. This is ideal for partners or co-owners.
• Viewer: The user can only view live feeds and recorded videos. They can’t change settings or manage devices. Great for roommates or babysitters.

Select the appropriate permission level, then tap “Send Invitation”.

Confirm the Invitation Was Sent

The app will show a confirmation message. The recipient will receive an email with a link to join your Eufy family. Let them know to check their inbox (and spam folder, just in case).

Step 4: The New User Sets Up Their Account

Now it’s the new user’s turn to take action. They’ll need to follow a few steps on their own phone to accept the invitation and gain access.

Download the Eufy Security App

If they haven’t already, the new user should download the Eufy Security app from the App Store (iOS) or Google Play Store (Android). It’s free and takes just a minute to install.

Create a Eufy Account

When they open the app for the first time, they’ll be prompted to create an account. They should use the same email address you invited. This links their account to your system.

Verify Their Email

Eufy will send a verification email. They need to click the link in that email to confirm their account. This step is crucial—without it, they won’t be able to accept your invitation.

Log In to the App

Once verified, they can log in using their email and password. They should now see a notification or banner about your invitation.

Step 5: Accept the Invitation

With their account set up, the new user can now accept your invitation and start using your Eufy system.

Tap the Invitation Notification

Inside the app, they should see a message like “You’ve been invited to join [Your Name]’s Eufy family.” Tap on it.

Review Permissions and Accept

The app will show what devices and permissions they’ll have access to. They can review this, then tap “Accept” to join.

Wait for Sync

It may take a few seconds for the system to sync. Once complete, they’ll see your Eufy devices on their dashboard—cameras, sensors, doorbells, and more.

Test the Connection

Have them tap on a camera to view a live feed. If it loads, everything is working! They can now receive alerts, view recordings, and (depending on permissions) control the system.

Managing Shared Users: Editing or Removing Access

What if you want to change someone’s permissions or remove them later? Eufy makes it easy to manage shared access at any time.

Go Back to the “Family” Section

On your admin phone, return to the “Family” or “Shared Users” section in the app.

Select the User You Want to Modify

Tap on the name of the person you want to edit. You’ll see options to change their role (Admin or Viewer) or remove them entirely.

Change Permissions

If you want to downgrade an Admin to a Viewer (or vice versa), select the new role and confirm. The change takes effect immediately.

Remove a User

To remove someone, tap “Remove” or “Delete”. Confirm the action. They will lose access to all your Eufy devices right away.

Pro Tip: If you’re removing a user because they’re moving out or no longer need access, consider changing your Wi-Fi password afterward for extra security.

Troubleshooting Common Issues

Even with clear instructions, things don’t always go perfectly. Here are some common problems and how to fix them.

Invitation Not Received

Symptom: The new user says they didn’t get the email.

Solution: First, check that you entered the correct email. Then, ask them to check their spam or junk folder. If it’s not there, go back to the “Family” section and resend the invitation. Sometimes emails get delayed—wait 10–15 minutes before trying again.

“Invalid Invitation” Error

Symptom: The user clicks the link but sees an error saying the invitation is invalid or expired.

Solution: Eufy invitations typically expire after 7 days. If it’s been longer, you’ll need to send a new one. Also, ensure the user is using the correct email address to log in.

Devices Not Showing Up

Symptom: The new user accepts the invitation but doesn’t see any cameras or sensors.

Solution: Make sure your Eufy system is online. Check the HomeBase or cameras in your app. If they’re offline, reconnect them. Also, confirm that you granted the correct permissions—Viewers won’t see devices if they were mistakenly set as Admins with restricted access.

App Crashes or Freezes

Symptom: The Eufy app crashes when the new user tries to view a camera.

Solution: Close the app completely and reopen it. If that doesn’t work, restart the phone. Ensure the app is updated to the latest version in the App Store or Google Play.

Login Issues

Symptom: The new user can’t log in, even with the correct email and password.

Solution: Have them reset their password using the “Forgot Password” link. Also, confirm they verified their email during account creation. Unverified accounts can’t access shared systems.

Best Practices for Sharing Your Eufy System

Adding another phone to Eufy is convenient, but it’s important to do it securely. Follow these best practices to keep your home safe.

Only Invite Trusted Individuals

Remember: anyone with access can see your cameras and recordings. Only invite people you trust—family, close friends, or reliable caregivers.

Use Viewer Permissions When Possible

Unless someone needs to manage devices, set them as a Viewer. This limits what they can do and reduces the risk of accidental changes.

Regularly Review Shared Users

Every few months, check who has access. Remove anyone who no longer needs it—like a former roommate or temporary helper.

Enable Two-Factor Authentication

On both your account and the new user’s account, enable two-factor authentication (2FA). This adds an extra layer of security by requiring a code from their phone to log in.

Keep Your App Updated

Eufy regularly releases updates with bug fixes and security improvements. Make sure both you and the new user keep the app updated.

Conclusion: Enjoy Shared Access with Peace of Mind

Adding another phone to your Eufy Security system is a smart way to keep your home secure while sharing access with those you trust. Whether it’s your partner checking in on the kids, a roommate monitoring deliveries, or a caregiver helping with elderly parents, Eufy makes it simple and secure.

By following the steps in this guide—sending an invitation, setting permissions, and troubleshooting issues—you can confidently expand access without compromising control. And with best practices like using Viewer roles and enabling 2FA, you’ll maintain strong security across all devices.

So go ahead—invite that second phone, share the peace of mind, and enjoy the flexibility that comes with a connected, collaborative home security system.