How to Add Eufy Doorbell

This guide walks you through how to add Eufy doorbell to your home security system with clear, step-by-step instructions. Whether you’re installing a wired or battery-powered model, you’ll learn how to connect it to the Eufy app, configure settings, and troubleshoot common issues.

Key Takeaways

• Choose the right Eufy doorbell model: Decide between wired and battery-powered options based on your home setup and power access.
• Download the Eufy Security app: This free app is essential for setup, live viewing, and managing notifications.
• Ensure strong Wi-Fi signal: A stable 2.4 GHz Wi-Fi network is required for reliable performance and video streaming.
• Follow installation steps carefully: Proper mounting and wiring (if applicable) prevent future malfunctions and ensure safety.
• Test the doorbell after setup: Verify motion detection, two-way audio, and notification alerts work correctly.
• Use the app to customize settings: Adjust motion zones, sensitivity, and recording preferences for optimal performance.
• Keep firmware updated: Regular updates improve security, add features, and fix bugs.

How to Add Eufy Doorbell: A Complete Step-by-Step Guide

So, you’ve just unboxed your new Eufy doorbell and you’re ready to boost your home security. Great choice! Eufy doorbells are known for their high-quality video, local storage, and no monthly fees. But before you can start seeing who’s at your door, you’ll need to set it up properly.

In this guide, we’ll walk you through how to add Eufy doorbell to your home and connect it to the Eufy Security app. Whether you’re installing a wired model like the Eufy Video Doorbell 2K or a battery-powered one like the Eufy Video Doorbell Slim, the process is straightforward—if you follow the right steps.

By the end of this guide, you’ll have your doorbell up and running, receiving motion alerts, and viewing live footage from your phone. We’ll cover everything from choosing the right model to troubleshooting common issues. Let’s get started!

Step 1: Choose the Right Eufy Doorbell Model

Before you begin the installation, it’s important to know which Eufy doorbell you have—or which one you should buy. Eufy offers several models, each with different features and installation requirements.

Wired vs. Battery-Powered Doorbells

Eufy doorbells come in two main types: wired and battery-powered.

Wired models, such as the Eufy Video Doorbell 2K (Wired), require existing doorbell wiring and a transformer that provides 8–24V AC. These are ideal if you already have a wired doorbell setup and want continuous power without recharging.

Battery-powered models, like the Eufy Video Doorbell Slim or the Eufy Video Doorbell 2K (Battery), run on rechargeable batteries. They’re easier to install and perfect for homes without existing wiring or for renters who can’t modify walls.

Check Compatibility

If you’re going with a wired model, make sure your home’s doorbell system is compatible. Most homes built after the 1980s have compatible wiring, but older homes may need a voltage upgrade. Use a multimeter to check if your transformer outputs between 8–24V AC.

For battery models, ensure you have a strong Wi-Fi signal at the door. Eufy doorbells require a 2.4 GHz Wi-Fi network—5 GHz is not supported.

What’s in the Box?

No matter which model you choose, your Eufy doorbell package should include:

– The doorbell unit
– Mounting bracket
– Screws and anchors
– Charging cable (for battery models)
– Wire connectors (for wired models)
– Quick start guide

Double-check that all parts are present before starting.

Step 2: Download the Eufy Security App

The Eufy Security app is the control center for your doorbell. It’s available for free on both iOS and Android devices.

How to Download the App

1. Open the App Store (iOS) or Google Play Store (Android).
2. Search for “Eufy Security.”
3. Download and install the app.
4. Open the app and create an account if you don’t already have one.

Tip: Use a strong password and enable two-factor authentication for added security.

Why the App Is Important

The app lets you:
– View live video from your doorbell
– Receive motion and doorbell press alerts
– Talk to visitors using two-way audio
– Review recorded footage
– Adjust settings like motion zones and sensitivity

Without the app, your doorbell won’t function properly. So make sure it’s installed and logged in before proceeding.

Step 3: Prepare for Installation

Now that you have the app, it’s time to prepare your doorbell for installation. This step ensures a smooth setup and avoids common mistakes.

Check Wi-Fi Signal Strength

Eufy doorbells rely on Wi-Fi to send alerts and stream video. A weak signal can cause delays, dropped connections, or failed recordings.

Use your phone to check the Wi-Fi signal at your front door. If the signal is weak, consider:
– Moving your router closer
– Using a Wi-Fi extender
– Installing a mesh network system

Eufy recommends a minimum signal strength of -70 dBm for reliable performance.

Gather Your Tools

For most installations, you’ll need:
– Screwdriver (Phillips head)
– Drill (if mounting on brick or concrete)
– Level (to keep the doorbell straight)
– Voltage tester (for wired models)
– Ladder (if installing high up)

Having these tools ready will save time and frustration.

Turn Off Power (For Wired Models)

If you’re installing a wired doorbell, safety first! Turn off the power to your doorbell at the circuit breaker. Use a voltage tester to confirm the wires are not live before touching them.

Never skip this step. Working with live wires can be dangerous.

Step 4: Install the Eufy Doorbell

Now comes the fun part—mounting your doorbell. The process differs slightly between wired and battery models, so we’ll cover both.

Installing a Wired Eufy Doorbell

1. Remove the old doorbell: Unscrew and disconnect your existing doorbell. Label the wires (usually “front” and “transformer”) so you know where to reconnect them.
2. Attach the mounting bracket: Hold the Eufy bracket against the wall where you want the doorbell. Use a level to ensure it’s straight. Mark the screw holes and drill pilot holes if needed. Secure the bracket with screws.
3. Connect the wires: Attach the existing doorbell wires to the terminals on the back of the Eufy doorbell. It doesn’t matter which wire goes where—Eufy doorbells are polarity-free.
4. Snap the doorbell into place: Align the doorbell with the bracket and press firmly until it clicks.
5. Restore power: Turn the circuit breaker back on. The doorbell should power up and show a light.

Installing a Battery-Powered Eufy Doorbell

1. Charge the battery: Before installing, fully charge the battery using the included USB cable. This ensures maximum runtime.
2. Attach the mounting bracket: Use the same method as above—position, level, mark, and secure with screws.
3. Insert the battery: Slide the charged battery into the doorbell unit until it clicks.
4. Mount the doorbell: Align the doorbell with the bracket and press until it locks in place.
5. Check the light: A solid green or blue light indicates the doorbell is powered and ready.

Adjust the Angle

Eufy doorbells allow you to adjust the viewing angle. Tilt the doorbell slightly downward to capture visitors’ faces and packages on the ground. Avoid pointing it directly at the sun or bright lights, which can cause glare.

Step 5: Connect the Doorbell to the Eufy App

With the doorbell mounted, it’s time to connect it to the app. This is where the magic happens.

Open the Eufy Security App

Launch the app and log in to your account.

Add a New Device

1. Tap the “+” icon in the top-right corner.
2. Select “Video Doorbell” from the list.
3. Choose your model (e.g., “Video Doorbell 2K (Wired)” or “Video Doorbell Slim”).
4. Follow the on-screen prompts.

Scan the QR Code

The app will ask you to scan the QR code on the back of your doorbell. Use your phone’s camera to scan it. If the code is damaged or missing, you can enter the serial number manually.

Connect to Wi-Fi

The app will guide you to connect the doorbell to your Wi-Fi network. Make sure you’re connected to the same 2.4 GHz network on your phone.

Tip: If your phone is on 5 GHz, switch to 2.4 GHz temporarily during setup. You can switch back afterward.

Enter your Wi-Fi password when prompted. The doorbell will attempt to connect. This may take 30–60 seconds.

Wait for Setup to Complete

Once connected, the app will finalize the setup. You’ll see a confirmation message and the doorbell will appear in your device list.

Step 6: Test the Doorbell

Before you call it a day, test everything to make sure it’s working properly.

Test the Video Feed

Tap on your doorbell in the app and check the live view. The video should be clear and responsive. If it’s blurry or laggy, check your Wi-Fi signal.

Test Two-Way Audio

Tap the microphone icon and speak. You should hear your voice through the doorbell’s speaker. Ask someone to stand at the door and talk back to test the microphone.

Test Motion Detection

Walk in front of the doorbell to trigger motion detection. You should receive a notification on your phone within a few seconds.

Test the Doorbell Button

Press the doorbell button. Your phone should receive a “Doorbell Pressed” alert, and the chime (if connected) should sound.

Check the Chime (For Wired Models)

If you have a wired doorbell, the indoor chime should ring when the button is pressed. If it doesn’t, check the wiring and ensure the chime unit is compatible.

Step 7: Customize Settings in the App

Now that your doorbell is working, it’s time to personalize it.

Adjust Motion Zones

Go to the device settings and select “Motion Detection.” You can draw zones to focus on areas like your walkway or porch. Avoid areas with moving trees or busy streets to reduce false alerts.

Set Motion Sensitivity

Choose between low, medium, or high sensitivity. High sensitivity catches more motion but may trigger false alarms. Start with medium and adjust based on your experience.

Enable Smart Detection (If Available)

Some Eufy models offer AI-powered person, package, and vehicle detection. Enable these features to reduce unnecessary alerts.

Set Recording Preferences

Choose whether to record on motion, doorbell press, or both. You can also set recording length (e.g., 10, 30, or 60 seconds).

Enable Night Vision

Eufy doorbells have built-in infrared night vision. Make sure it’s enabled in the settings for clear footage after dark.

Set Up Chime (For Wired Models)

If you have a wired doorbell, you can connect it to an existing mechanical or digital chime. Follow the app’s instructions to pair the chime.

Step 8: Maintain Your Eufy Doorbell

To keep your doorbell working smoothly, regular maintenance is key.

Keep the Lens Clean

Dust, dirt, and fingerprints can blur the video. Wipe the lens gently with a microfiber cloth every few weeks.

Check Battery Level (For Battery Models)

Monitor the battery level in the app. Recharge the battery when it drops below 20%. Most batteries last 3–6 months on a single charge.

Update Firmware

Eufy regularly releases firmware updates to improve performance and security. The app will notify you when an update is available. Install it promptly.

Review Recordings

Check your recorded footage periodically to ensure everything is working. Delete old clips to free up storage space.

Troubleshooting Common Issues

Even with careful setup, you might run into problems. Here’s how to fix the most common ones.

Doorbell Won’t Connect to Wi-Fi

– Make sure you’re using a 2.4 GHz network.
– Move your router closer or use a Wi-Fi extender.
– Restart your router and the doorbell.
– Reset the doorbell and try setup again.

No Video or Poor Quality

– Check Wi-Fi signal strength.
– Clean the lens.
– Ensure night vision is enabled for low-light conditions.
– Restart the doorbell.

Motion Alerts Not Working

– Check motion detection settings in the app.
– Adjust motion zones and sensitivity.
– Make sure the doorbell is not obstructed.
– Update the firmware.

Battery Drains Too Fast

– Reduce motion sensitivity.
– Limit recording length.
– Turn off unnecessary features like continuous recording.
– Recharge the battery fully.

Doorbell Button Not Responding

– Check the button for dirt or debris.
– Ensure the doorbell is securely mounted.
– Restart the doorbell.
– Re-pair it in the app.

Conclusion

Adding a Eufy doorbell to your home is a smart move for security and convenience. With this guide, you’ve learned how to add Eufy doorbell step by step—from choosing the right model to customizing settings and troubleshooting issues.

Remember, the key to success is preparation: check your Wi-Fi, gather your tools, and follow the installation steps carefully. Once set up, your Eufy doorbell will give you peace of mind, letting you see and speak to visitors from anywhere.

Regular maintenance and app updates will keep it running smoothly for years. And with no monthly fees and local storage, Eufy offers excellent value.

Now go ahead—mount that doorbell, connect it to the app, and enjoy the added security. You’ve got this!