How to Add Faces to Eufy Camera

This guide walks you through how to add faces to Eufy camera so you can receive personalized alerts and improve home security. You’ll learn setup steps, best practices, and how to manage your facial recognition library easily.

Key Takeaways

Face Recognition Enhances Security: Adding known faces helps your Eufy camera distinguish between family members, friends, and strangers, reducing false alerts.
Setup Requires the Eufy App: All face management is done through the Eufy Security app on your smartphone or tablet.
High-Quality Images Improve Accuracy: Use clear, well-lit photos of faces for better recognition performance.
You Can Add Multiple Faces: Store profiles for family, pets, and frequent visitors to tailor your alerts.
Regular Updates Keep Recognition Sharp: Update face profiles periodically, especially after changes in appearance like new glasses or haircuts.
Privacy Is Built In: Eufy processes facial data locally on the camera, not in the cloud, ensuring your privacy.
Troubleshooting Is Simple: Common issues like failed recognition can often be fixed by re-adding faces or adjusting camera positioning.

How to Add Faces to Eufy Camera: A Complete Step-by-Step Guide

If you’ve recently installed a Eufy security camera, you’re already enjoying features like 24/7 recording, night vision, and motion detection. But did you know you can take your home security to the next level by teaching your camera to recognize familiar faces? Adding faces to your Eufy camera allows it to send personalized alerts—like “Dad is home” or “Unknown person detected”—so you always know who’s at your door or in your yard.

In this comprehensive guide, we’ll walk you through how to add faces to Eufy camera using the Eufy Security app. Whether you’re setting up your first face profile or managing a full household of recognized individuals, this guide covers everything from initial setup to troubleshooting common issues. By the end, you’ll have a smarter, more responsive security system that works for your lifestyle.

Why Add Faces to Your Eufy Camera?

Before diving into the steps, let’s talk about why face recognition is such a valuable feature. Traditional motion alerts can be noisy—your camera might notify you every time a squirrel runs across the lawn or a shadow moves in the wind. But with face recognition, your Eufy camera learns to identify people you know and only alerts you when something unusual happens.

For example, if your teenager comes home from school, the camera can recognize them and send a calm notification like “Alex arrived.” But if a stranger lingers near your front door, you’ll get an urgent alert labeled “Unknown person.” This reduces alert fatigue and helps you respond faster to real threats.

Additionally, Eufy’s facial recognition is privacy-focused. Unlike some cloud-based systems, Eufy processes face data directly on the camera using onboard AI. That means your images and facial data never leave your device, giving you peace of mind about your family’s privacy.

What You’ll Need Before You Start

Before you begin adding faces, make sure you have the following:

A compatible Eufy camera with facial recognition support (most indoor and outdoor models from the past few years include this feature)
The latest version of the Eufy Security app installed on your smartphone or tablet (available for iOS and Android)
A stable Wi-Fi connection
Clear, well-lit photos of the people you want to add (we’ll explain how to capture these)
The camera properly installed and connected to your network

If your camera isn’t yet set up, follow the initial installation guide in the Eufy app first. Once it’s online and recording, you’re ready to start adding faces.

Step 1: Open the Eufy Security App

The first step in how to add faces to Eufy camera is launching the Eufy Security app on your mobile device. Make sure you’re logged into the same account you used to set up your camera.

Once the app opens, you’ll see a dashboard with all your connected devices. Tap on the camera you want to configure. This will take you to the live view screen, where you can see what the camera is currently recording.

Navigate to Device Settings

In the top-right corner of the live view screen, tap the gear icon (⚙️) to access the camera’s settings menu. This is where you’ll find all configuration options, including motion detection, recording schedules, and—most importantly—face recognition.

Find the Face Recognition Option

Scroll down through the settings until you see a section labeled “Face Recognition” or “Human Detection.” Depending on your camera model, this might be under “AI Detection” or “Smart Alerts.” Tap on it to enter the face management interface.

Step 2: Enable Face Recognition

If this is your first time using face recognition, the feature may be turned off by default. To activate it:

Toggle the “Face Recognition” switch to the ON position.
You may see a brief explanation of how the feature works—read it to understand privacy and functionality.
Confirm your choice when prompted.

Once enabled, your camera will begin analyzing video footage for human faces. It won’t recognize anyone yet, but it’s now ready to learn.

Understand How Eufy Recognizes Faces

Eufy uses advanced AI to detect and analyze facial features such as the distance between eyes, nose shape, and jawline. When a person walks into view, the camera captures a snapshot and compares it to the faces you’ve added. If there’s a match, it labels the person accordingly. If not, it marks them as “Unknown.”

This process happens in real time and doesn’t require an internet connection for recognition—thanks to local processing.

Step 3: Add a New Face Profile

Now it’s time to teach your camera who’s who. Here’s how to add a face:

Tap “Add New Face”

In the Face Recognition menu, look for a button that says “Add New Face” or “Create Profile.” Tap it to start the process.

Enter the Person’s Name

You’ll be prompted to enter a name for the person. This could be “Mom,” “John,” “Delivery Driver,” or anything that helps you identify them. Choose a clear, consistent naming convention—especially if you plan to add multiple people.

Choose How to Add the Face

Eufy gives you two options for adding a face:

Take a Photo with Your Phone: Use your smartphone camera to snap a clear picture of the person’s face. This is ideal if the person is with you.
Upload from Gallery: Select an existing photo from your phone’s photo library. Make sure the image is recent and shows the face clearly.

Capture or Select a High-Quality Image

The quality of the photo you use is crucial for accurate recognition. Follow these tips:

Ensure the person is facing the camera directly.
Use natural, even lighting—avoid harsh shadows or backlighting.
Remove sunglasses, hats, or anything that obscures the face.
Take the photo at eye level and from a distance of 3–6 feet.
Use a high-resolution image with minimal blur.

For best results, take multiple photos from slightly different angles (straight on, slight left, slight right) and upload the clearest one.

Confirm and Save the Profile

After selecting or taking a photo, the app will process the image and create a facial profile. Review the name and image, then tap “Save” or “Confirm.” The new face is now added to your camera’s recognition library.

Step 4: Test the Face Recognition

Once you’ve added a face, it’s important to test whether the camera can recognize the person correctly.

Trigger a Test Event

Ask the person to walk in front of the camera while you monitor the live feed in the app. Watch for a notification or label that appears over their face in the video.

If the camera recognizes them, you’ll see their name displayed (e.g., “Sarah”). If not, it may show “Unknown” or fail to label them at all.

Adjust as Needed

If recognition fails, don’t worry—this is common during initial setup. Try these fixes:

Re-add the face with a better-quality photo.
Ensure the camera has a clear, unobstructed view of the person’s face.
Move the camera slightly to improve lighting or angle.
Wait a few hours—sometimes the camera needs time to fully process new profiles.

You can also add multiple photos of the same person under one profile. Some users take 3–5 photos in different lighting conditions to improve accuracy.

Step 5: Add More Faces

Repeat the process to add additional people. You can store dozens of face profiles, so don’t hesitate to include:

Family members
Roommates or housemates
Regular visitors (e.g., babysitters, cleaners)
Delivery personnel (if you want to track frequent couriers)
Pets (some Eufy models support pet recognition—check your camera’s specs)

Organize Your Face Library

As your list grows, keep it organized. Use consistent naming (e.g., “Dad – Front Door”) and consider grouping profiles if your camera supports folders or tags (available on newer models).

You can also edit or delete profiles anytime by returning to the Face Recognition menu and tapping on an existing name.

Step 6: Customize Alerts and Notifications

Now that your camera recognizes faces, you can tailor your alerts to reduce noise and focus on what matters.

Set Alert Preferences

Go back to the camera settings and look for “Notification Settings” or “Alert Types.” Here, you can choose:

Whether to receive alerts for known faces (e.g., “Mom is home”)
Whether to receive alerts only for unknown faces
The sensitivity of motion detection
Quiet hours when alerts are silenced

For example, you might want to get notified every time your dog walker arrives, but only receive alerts for strangers after 10 PM.

Use Smart Alerts

Some Eufy cameras support “Smart Alerts,” which combine face recognition with other AI features like package detection or vehicle recognition. Enable these to get even more detailed notifications.

Best Practices for Accurate Face Recognition

To get the most out of your Eufy camera’s face recognition, follow these best practices:

Keep Faces Updated

People change—haircuts, glasses, facial hair, weight fluctuations. Update face profiles every few months or after noticeable changes to maintain accuracy.

Use Multiple Angles

If possible, add photos taken from different angles (front, profile, slightly tilted). This helps the AI recognize the person even if they’re not looking directly at the camera.

Optimize Camera Placement

Position your camera at eye level and avoid placing it behind glass, in direct sunlight, or in areas with frequent shadows. A stable, well-lit view improves recognition.

Avoid Obstructions

Make sure trees, plants, or decorations don’t block the camera’s view of entryways or walkways.

Test in Real Conditions

Don’t just test in ideal lighting. Try recognition at night, in rain, or when the person is wearing a hat or coat. This helps you understand the camera’s limits.

Troubleshooting Common Issues

Even with the best setup, you might run into problems. Here’s how to fix the most common issues when learning how to add faces to Eufy camera.

Camera Doesn’t Recognize Added Faces

Cause: Poor image quality or insufficient lighting.
Solution: Re-add the face with a clearer photo. Ensure the person is well-lit and facing the camera.

False Alerts for Known People

Cause: The camera misidentifies a stranger as a known face.
Solution: Delete and re-add the profile. Avoid using photos with similar-looking individuals.

Face Recognition Is Slow or Delayed

Cause: Weak Wi-Fi or outdated firmware.
Solution: Move the camera closer to your router or update the camera’s firmware via the app.

App Crashes When Adding Faces

Cause: App glitch or insufficient storage.
Solution: Close and reopen the app. Clear cache or reinstall if needed.

Can’t Find Face Recognition Option

Cause: Your camera model may not support the feature.
Solution: Check Eufy’s official compatibility list. Only certain models (like the EufyCam 2, Indoor Cam 2K, and SoloCam S40) support face recognition.

Privacy and Security Considerations

One of the biggest concerns with facial recognition is privacy. Eufy addresses this by processing all face data locally on the camera—no images or biometric data are sent to the cloud. This means:

Your family’s faces stay on your device.
No third parties can access your data.
You maintain full control over who is recognized.

However, it’s still important to:

Only add people you trust.
Inform household members and visitors that facial recognition is in use.
Regularly review and delete unused profiles.

If privacy is a major concern, you can disable face recognition at any time and rely on standard motion alerts.

Advanced Tips for Power Users

Once you’re comfortable with the basics, try these advanced techniques:

Use Face Recognition with Automation

If you have a smart home system (like Apple HomeKit or Google Home), you can create automations based on face detection. For example:

Turn on lights when “Dad” arrives home.
Send a custom message to your phone when “Unknown person” is detected.

Check Eufy’s integration guides for setup instructions.

Combine with Other AI Features

Pair face recognition with package detection, pet tracking, or vehicle alerts for a comprehensive security system.

Monitor Recognition History

Some Eufy models let you view a log of recognized faces over time. Use this to track visitor patterns or identify frequent unknowns.

Conclusion

Adding faces to your Eufy camera is a simple yet powerful way to enhance your home security. By teaching your camera to recognize family, friends, and frequent visitors, you reduce false alarms, get more meaningful alerts, and gain greater peace of mind.

The process is straightforward: open the Eufy app, enable face recognition, add high-quality photos, and customize your alerts. With regular updates and smart placement, your camera will become more accurate over time.

Remember, privacy is built into Eufy’s design—your data stays local, and you control who’s recognized. Whether you’re protecting your front door, monitoring your backyard, or keeping an eye on your kids, face recognition turns your camera from a passive recorder into an intelligent guardian.

So go ahead—start adding faces today and experience the next level of smart home security.