How to Add People to Eufy App

Adding people to the Eufy app lets you share camera access with family or trusted users. This guide walks you through every step—from inviting users to managing permissions—so you can keep your smart home secure while giving others the access they need.

Key Takeaways

• Invite users via email: You can add people to your Eufy account by sending them an invitation through their email address directly in the app.
• Set custom permissions: Control what each user can do—view live feeds, receive alerts, or manage device settings—based on your preferences.
• Use Family Sharing for multiple devices: The Family Sharing feature allows seamless access across all your Eufy devices without re-inviting users each time.
• Ensure strong internet and app updates: A stable connection and the latest app version prevent common invitation and syncing issues.
• Revoke access anytime: You can remove users instantly if they no longer need access, keeping your home security under your control.
• Two-factor authentication enhances security: Enable 2FA on your account to protect shared access and prevent unauthorized logins.
• Troubleshoot common problems: Issues like failed invitations or missing users are often resolved by checking email filters, app permissions, or restarting the app.

How to Add People to Eufy App: A Complete Step-by-Step Guide

Welcome to your complete guide on how to add people to Eufy app! Whether you’re setting up a home security system for your family, sharing access with a roommate, or letting a trusted friend check in while you’re away, knowing how to invite others to your Eufy account is essential.

The Eufy Security app makes it easy to share access to your cameras, doorbells, and other smart devices. But if you’re new to the platform—or just unfamiliar with the sharing features—it can feel a bit confusing at first. Don’t worry! This guide will walk you through every step, from sending your first invitation to managing user permissions and troubleshooting common issues.

By the end of this guide, you’ll be able to confidently add people to your Eufy app, control what they can see and do, and keep your home security system both accessible and secure. We’ll cover everything from basic setup to advanced tips, so you get the most out of your Eufy devices.

Let’s get started!

Why Add People to Your Eufy App?

Before diving into the steps, it’s helpful to understand why you might want to share access to your Eufy devices.

First and foremost, home security is a team effort. If you have a family, letting your spouse, older kids, or even trusted neighbors view camera feeds can help everyone stay informed and respond quickly to alerts. For example, if your doorbell camera detects motion while you’re at work, your partner can check who’s at the door and communicate through the two-way audio feature.

Second, sharing access improves convenience. Instead of forwarding video clips or screenshots, you can give others real-time access to live feeds and recordings. This is especially useful for pet owners who want a friend to check on their dog during the day, or travelers who want a family member to monitor their home while they’re away.

Finally, adding people to your Eufy app helps with accountability. If multiple people have access, it’s easier to track who viewed a recording or responded to an alert. This can be helpful in case of incidents or disputes.

In short, sharing your Eufy app access makes your smart home smarter—and safer.

Prerequisites: What You Need Before Adding People

Before you start inviting others, make sure you have the following in place:

1. A Registered Eufy Account

You must have an active Eufy Security account. If you haven’t set one up yet, download the Eufy Security app from the App Store (iOS) or Google Play (Android), then follow the on-screen prompts to create an account using your email and a secure password.

2. Eufy Devices Set Up and Connected

Ensure your cameras, doorbells, or other Eufy devices are properly installed, connected to Wi-Fi, and functioning within the app. You can’t share devices that aren’t online or properly configured.

3. Latest Version of the Eufy App

Outdated apps can cause syncing issues or missing features. Go to your device’s app store and check for updates. Installing the latest version ensures you have access to all sharing tools and security improvements.

4. Stable Internet Connection

A strong Wi-Fi signal is crucial for sending invitations and syncing user access. If your connection is weak, invitations may fail to send or users may experience lag when viewing feeds.

5. Email Addresses of People You Want to Add

You’ll need the email addresses of everyone you want to invite. Eufy uses email to send secure invitations, so make sure you have the correct addresses.

Once you’ve confirmed these basics, you’re ready to begin.

Step 1: Open the Eufy Security App

Start by opening the Eufy Security app on your smartphone or tablet. Make sure you’re logged into the account that owns the devices you want to share.

Check Your Login Status

If you’re not already logged in, tap “Sign In” and enter your email and password. If you’ve forgotten your password, use the “Forgot Password?” link to reset it.

Ensure You’re on the Right Account

If you have multiple Eufy accounts (e.g., personal and work), double-check that you’re using the correct one. You can switch accounts by tapping your profile icon in the top-left corner and selecting the desired account.

Verify Device Status

On the home screen, confirm that your devices are online and working. Look for green status indicators or “Online” labels. If any devices show as offline, troubleshoot the connection before proceeding.

Once everything looks good, you’re ready for the next step.

Step 2: Navigate to the Sharing or Family Section

The location of the sharing feature varies slightly depending on your app version, but it’s typically found in one of two places.

Option A: Use the “Family” Tab (Most Common)

In newer versions of the Eufy app, tap the “Family” tab at the bottom of the screen. This is usually the third icon from the left, labeled with a house or people symbol.

Option B: Go to “Settings” > “Device Sharing”

If you don’t see a “Family” tab, tap the “Settings” gear icon (usually in the top-right corner). Scroll down and look for “Device Sharing” or “Share Devices”. Tap it to proceed.

What You’ll See

You’ll now be in the sharing menu. Here, you can see a list of people already added to your account (if any), along with their permission levels. You’ll also see options to invite new users.

Step 3: Send an Invitation to a New User

Now it’s time to add someone new. Follow these steps carefully.

Tap “Invite Member” or “Add User”

Look for a button labeled “Invite Member”, “Add User”, or “+” in the Family or Device Sharing section. Tap it to begin.

Enter the Recipient’s Email Address

Type in the email address of the person you want to invite. Make sure it’s correct—typos are a common cause of failed invitations.

Select Devices to Share

You’ll be asked which devices to share with this user. You can choose:

• All devices
• Specific cameras or doorbells
• Only certain rooms or zones (if using Eufy’s room grouping feature)

For most users, selecting “All Devices” is the easiest option, especially if you want to give full access. But if you only want them to see the front door camera, for example, select just that device.

Set Permission Levels

This is a crucial step. Eufy allows you to customize what the invited user can do. You’ll typically see options like:

• Viewer: Can view live feeds and recordings, but cannot change settings.
• Operator: Can view feeds, receive alerts, and use two-way audio, but still can’t modify device settings.
• Admin: Full access—can view, manage devices, change settings, and even add or remove other users.

For family members or trusted friends, Operator is usually the best choice. Reserve Admin for yourself or someone you fully trust.

Send the Invitation

Once you’ve selected devices and permissions, tap “Send Invitation”. The app will generate a secure link and email it to the recipient.

Step 4: The Recipient Accepts the Invitation

Now that you’ve sent the invite, the other person needs to accept it.

Check Their Email

The recipient will receive an email from no-reply@eufylife.com with the subject line something like “You’ve been invited to access Eufy Security devices.”

Open the Email and Tap the Link

They should tap the “Accept Invitation” button in the email. This will redirect them to the Eufy website or prompt them to open the Eufy app.

Sign In or Create an Account

If they already have a Eufy account, they’ll sign in. If not, they’ll need to create one using the same email address you invited. This ensures security and prevents unauthorized access.

Confirm Access

Once logged in, they’ll see a confirmation screen showing the devices they now have access to and their permission level. They can now open the Eufy app and start viewing feeds.

Tip: Remind Them to Check Spam

Sometimes, invitation emails end up in spam or junk folders. If the recipient doesn’t see the email within a few minutes, ask them to check their spam folder and mark it as “Not Spam” if found.

Step 5: Manage and Customize User Permissions

After someone accepts the invitation, you can adjust their access at any time.

Go Back to the Family or Sharing Section

Return to the “Family” tab or “Device Sharing” menu in the app.

Tap on the User’s Name

You’ll see a list of invited users. Tap on the person you want to manage.

Change Permissions or Devices

Here, you can:

• Upgrade or downgrade their permission level (e.g., from Viewer to Operator)
• Add or remove specific devices
• Turn off notifications for certain users

For example, if your teenager no longer needs access to the backyard camera, you can remove just that device while keeping the front door camera active.

Save Changes

Always tap “Save” or “Update” after making changes. The app will sync the new settings automatically.

Using Family Sharing for Multiple Devices

If you have several Eufy devices—like indoor cameras, outdoor cameras, and a video doorbell—Family Sharing makes management easier.

What Is Family Sharing?

Family Sharing is a feature that allows you to group devices and share them with multiple people at once. Instead of inviting users to each device individually, you can share your entire “family” of devices with one invitation.

How to Set Up Family Sharing

1. Go to the “Family” tab.
2. Tap “Create Family” if you haven’t already.
3. Name your family (e.g., “Smith Household”).
4. Add all your Eufy devices to this family group.
5. Invite users and assign permissions as usual.

Now, any new device you add to the family will automatically be shared with existing members (unless you choose otherwise).

Benefits of Family Sharing

• Simplified management: One invitation covers all devices.
• Consistent access: Everyone sees the same devices without extra setup.
• Easy updates: Add a new camera? It’s instantly available to all family members.

This is especially useful for larger households or shared living spaces.

Tips for Secure and Effective Sharing

Sharing access doesn’t mean sacrificing security. Follow these best practices to keep your home safe.

1. Only Invite Trusted Individuals

Only add people you know and trust—family, close friends, or reliable house sitters. Avoid sharing access with strangers or casual acquaintances.

2. Use Strong Passwords and 2FA

Ensure your Eufy account uses a strong, unique password. Enable two-factor authentication (2FA) in the app’s security settings. This adds an extra layer of protection, especially when multiple people have access.

3. Regularly Review User Access

Every few months, check who has access to your devices. Remove anyone who no longer needs it—like a former roommate or a friend who helped during a vacation.

4. Limit Admin Privileges

Only give Admin access to yourself or someone you fully trust. Admins can change settings, remove devices, or even delete your account.

5. Monitor Activity Logs

The Eufy app may show activity logs (depending on your plan), such as when someone viewed a feed or received an alert. Use this to stay informed about who’s accessing your system.

6. Educate Your Users

Teach family members how to use the app responsibly. For example, remind them not to share login details or post camera footage online.

Troubleshooting Common Issues

Even with careful setup, you might run into problems. Here’s how to fix the most common ones.

Invitation Not Received

• Check the email address: Confirm you entered the correct email.
• Ask the recipient to check spam: Eufy emails sometimes get filtered.
• Resend the invitation: Go back to the sharing menu and tap “Resend” next to the user’s name.

User Can’t See Devices

• Confirm they accepted the invite: They must complete the process in their email.
• Check device sharing settings: Make sure the correct devices are selected.
• Restart the app: Close and reopen the Eufy app on their device.

App Crashes or Freezes When Adding Users

• Update the app: Go to the app store and install the latest version.
• Restart your phone: A simple reboot can fix glitches.
• Clear app cache: On Android, go to Settings > Apps > Eufy > Storage > Clear Cache.

Permission Changes Not Saving

• Ensure you’re the Admin: Only Admins can change permissions.
• Tap “Save” after changes: Don’t exit without saving.
• Check internet connection: A weak signal can prevent syncing.

User Wants to Leave the Family Group

They can remove themselves by going to the Family section in their app and tapping “Leave Family.” Alternatively, you can remove them from your end.

How to Remove Someone from Your Eufy App

If someone no longer needs access, you can remove them instantly.

Go to the Family or Sharing Section

Open the app and navigate to the user list.

Tap on the User’s Name

Select the person you want to remove.

Choose “Remove User” or “Revoke Access”

Confirm the action when prompted. They will immediately lose access to all shared devices.

Optional: Block Future Invitations

Some versions of the app allow you to block a user’s email from being invited again. Use this if you want to prevent accidental re-invites.

Removing users is quick and secure—ideal for ending access when someone moves out or no longer needs to check your cameras.

Conclusion

Adding people to your Eufy app is a simple yet powerful way to enhance your home security and convenience. Whether you’re sharing access with your spouse, letting a neighbor check on your home, or giving your teen a way to see who’s at the door, the process is straightforward when you follow the right steps.

From sending invitations and setting permissions to using Family Sharing and troubleshooting issues, this guide covers everything you need to know. Remember to prioritize security by only inviting trusted individuals, using strong passwords, and regularly reviewing access.

With the Eufy app, you’re not just installing cameras—you’re building a smarter, safer, and more connected home. And now, you have the tools to share that peace of mind with the people who matter most.

So go ahead—invite your family, customize permissions, and enjoy the confidence that comes with shared security.