How to Add People to Eufy Camera

This guide walks you through the simple process of adding people to your Eufy camera so family or trusted friends can view live feeds and recordings. You’ll learn how to share access securely, manage user permissions, and fix common setup problems.

Key Takeaways

Use the Eufy Security app: All user management happens within the official mobile app—no web portal required.
Invite via email or phone number: Send invites directly from the app to grant access to your camera system.
Set custom permissions: Choose whether users can view live video, access recordings, or control camera settings.
Ensure strong Wi-Fi and updated firmware: A stable connection and latest software prevent sync issues during setup.
Revoke access anytime: Remove users instantly if needed for security or privacy reasons.
Troubleshoot with logs: Use the app’s diagnostic tools if an invite fails or a user can’t connect.
One admin per device: Only the primary account holder (admin) can add or remove other users.

Introduction: Why Share Access to Your Eufy Camera?

Smart home security is all about peace of mind—and that often means sharing access with people you trust. Whether it’s your partner checking in while you’re away, a babysitter monitoring the nursery, or a neighbor keeping an eye on your front door, adding people to your Eufy camera ensures everyone stays informed without compromising security.

Eufy, known for its local storage and privacy-first approach, makes sharing simple yet secure. Unlike cloud-heavy competitors, Eufy lets you grant access without uploading sensitive footage to third-party servers. In this guide, you’ll learn exactly how to invite others, customize their permissions, and maintain full control over who sees what—and when.

By the end, you’ll be able to confidently manage multiple users, troubleshoot connection hiccups, and keep your home security system both collaborative and protected.

Prerequisites: What You Need Before Adding Users

Before you start inviting others, make sure your setup is ready. Skipping these steps can lead to failed invites or frustrated users.

1. Install the Eufy Security App

The Eufy Security app (available on iOS and Android) is your command center. Download it from the App Store or Google Play if you haven’t already. This app is required for all user management—there’s no web-based dashboard for adding people.

2. Set Up Your Camera Properly

Your Eufy camera must be online and functioning. Confirm it’s connected to Wi-Fi, recording correctly, and showing up in the app under “Devices.” If it’s offline, resolve connectivity issues first—users can’t access a camera that isn’t synced.

3. Ensure You’re the Admin

Only the primary account holder (the person who first set up the camera) can add or remove users. If you’re not the admin, ask the current admin to invite you or transfer ownership (more on that later).

4. Update Firmware

Outdated firmware can cause compatibility problems. Go to Device Settings > Firmware Update in the app and install any pending updates. This ensures smooth communication between your camera and invited users’ devices.

5. Stable Internet Connection

A weak Wi-Fi signal affects both your camera and user access. Place your camera within range of your router, or use a Wi-Fi extender if needed. Eufy cameras typically require at least 2 Mbps upload speed for reliable streaming.

Step-by-Step: How to Add People to Your Eufy Camera

Now that everything’s ready, let’s walk through the actual process of inviting someone to view your Eufy camera.

Step 1: Open the Eufy Security App

Launch the app on your smartphone or tablet. Make sure you’re logged into the admin account—the one linked to your camera during initial setup.

Step 2: Navigate to Device Settings

Tap on the camera you want to share from the home screen. Then, tap the gear icon (⚙️) in the top-right corner to open Device Settings.

Step 3: Select “Share Device”

Scroll down until you see the Share Device option. Tap it to begin the invitation process.

Step 4: Enter the Recipient’s Information

You’ll see two fields: one for email and one for phone number. Enter either the person’s email address or mobile number (with country code). Eufy sends the invite via email or SMS, so accuracy is key.

Pro Tip: Use an email if the person checks it regularly. Phone invites work best for quick access, but some carriers may delay SMS delivery.

Step 5: Choose Permission Level

This is crucial! Eufy offers three permission tiers:

Viewer: Can watch live video and view recorded clips but cannot change settings or delete footage.
Operator: Can view live/recorded video AND control basic functions like turning the camera on/off or adjusting motion zones.
Admin: Full control—can add/remove users, change settings, and manage subscriptions. Use sparingly!

For most family members or caregivers, Viewer or Operator is ideal. Reserve Admin for yourself or a highly trusted partner.

Step 6: Send the Invitation

Tap Send Invite. The recipient will receive a message with a link to download the Eufy Security app (if they don’t have it) and join your device.

Step 7: Recipient Accepts the Invite

The invited person must:

Download and open the Eufy Security app.
Create an account (or log in if they already have one).
Tap the invitation link in their email or SMS.
Accept the invite and select the appropriate permission level (if prompted).

Once accepted, the camera appears in their app under “Shared Devices.”

Managing Shared Users: Editing Permissions and Removing Access

Life changes—and so should your access controls. Eufy makes it easy to update or revoke permissions at any time.

How to Change a User’s Permissions

Go back to Device Settings > Share Device. You’ll see a list of all invited users. Tap on the person’s name, then select a new permission level (Viewer, Operator, or Admin). Changes take effect immediately.

How to Remove a User

In the same Share Device menu, tap the user you want to remove. Select Remove Access. Confirm the action—this instantly revokes their ability to view or control the camera.

Important: Removing a user doesn’t delete their account—it only disconnects them from your specific camera. They can still use the app for other devices they own or are shared with.

Transferring Admin Rights (Advanced)

If you need to hand over full control (e.g., selling your home), go to Device Settings > Transfer Ownership. Enter the new admin’s email or phone. They’ll receive an invite to become the primary account holder. Once accepted, you’ll become a regular user (or be removed entirely, depending on your choice).

Practical Tips for Smooth Sharing

A few smart habits prevent headaches down the line.

Use Descriptive Names for Users

When inviting someone, add a note like “Sarah – Babysitter” or “Mom – Living Room Cam.” This helps you identify users quickly, especially if you share multiple cameras.

Limit Operator and Admin Access

Only grant higher permissions to people who truly need them. A Viewer can still check in on pets or kids—without accidentally deleting recordings or changing motion sensitivity.

Notify Users Before Inviting

Let the person know they’ll receive an invite. Some email providers flag Eufy messages as spam. Ask them to check their junk folder if the invite doesn’t arrive within 10 minutes.

Test Access After Setup

Have the new user open the app and confirm they can see the live feed. If not, troubleshoot together (see next section).

Review Shared Users Monthly

Set a calendar reminder to review who has access. Remove temporary users (like house sitters) once their job is done.

Troubleshooting Common Issues

Even with perfect setup, hiccups happen. Here’s how to fix the most frequent problems.

“Invite Not Received” Error

Cause: Email/SMS delivery failure or wrong contact info.

Solution: Double-check the email or phone number. Resend the invite. If using email, ask the recipient to whitelist “@eufylife.com” in their spam settings.

“Camera Offline” for Shared User

Cause: Weak Wi-Fi, camera reboot, or app glitch.

Solution: Ask the user to close and reopen the app. If the issue persists, check your camera’s status in your own app. Restart the camera by unplugging it for 10 seconds.

“Permission Denied” When Trying to View

Cause: User accepted the invite but was assigned “No Access” by mistake, or the camera is paused.

Solution: Go to Share Device, verify the user’s permission level, and ensure the camera isn’t in “Privacy Mode” (which blocks all viewing).

App Crashes or Freezes During Setup

Cause: Outdated app version or device memory issues.

Solution: Update the Eufy Security app from your app store. Restart your phone. If problems continue, reinstall the app (your camera settings are stored locally, so you won’t lose footage).

User Can’t Control Camera (But Can View)

Cause: Insufficient permissions (e.g., Viewer trying to adjust settings).

Solution: Upgrade their role to Operator or Admin in Share Device settings.

Multiple Cameras? Share Them All at Once

Currently, Eufy requires you to share each camera individually. However, you can speed things up by inviting the same person to multiple devices in quick succession. Future app updates may add bulk-sharing—stay tuned!

Security Best Practices When Sharing Access

Sharing doesn’t mean sacrificing safety. Follow these guidelines to keep your home—and data—secure.

Never Share Your Admin Login

Always use the “Share Device” feature instead of giving out your username and password. This way, you can revoke access without changing your own credentials.

Enable Two-Factor Authentication (2FA)

Protect your admin account with 2FA in App Settings > Account Security. This adds an extra layer if your phone is lost or stolen.

Avoid Public Wi-Fi for Setup

Never add users while connected to public networks (e.g., coffee shops). Use your home Wi-Fi to prevent interception of invite links.

Monitor Activity Logs (If Available)

Some Eufy models log when users view footage. Check your app’s activity history periodically to spot unusual access patterns.

Educate Shared Users

Remind family or helpers not to share their own login details. Each person should have their own Eufy account linked to your camera.

Conclusion: Share Smart, Stay Secure

Adding people to your Eufy camera is a powerful way to extend your home’s safety net—without compromising control. With just a few taps in the Eufy Security app, you can grant trusted individuals access to live feeds, recordings, or even camera controls, all while maintaining strict permission boundaries.

Remember: only the admin can manage users, so protect that role carefully. Always verify contact details before sending invites, choose appropriate permission levels, and review access regularly. And if something goes wrong, the troubleshooting steps above will get you back on track fast.

By following this guide, you’re not just sharing a camera—you’re building a smarter, safer home network where everyone plays a role in security. Now go ahead, invite that neighbor, reassure that sitter, or let your teen check the driveway cam. Peace of mind is better when it’s shared.