How to Add Second Phone to Eufy

Adding a second phone to your Eufy security system lets multiple users monitor and control your devices from their own smartphones. This guide walks you through the process clearly, whether you’re sharing access with family or roommates.

Key Takeaways

• Multiple users can access Eufy devices: You can invite family members or trusted individuals to view and manage your Eufy cameras, doorbells, and sensors from their own phones.
• Use the Eufy Security app for sharing: The official app is the only way to add a second phone—no web portal or third-party tools required.
• Admin controls remain with the owner: Only the account creator (admin) can add or remove users and change system settings.
• Guest access is customizable: You can limit what each user sees—like hiding certain cameras or disabling alerts.
• Two-factor authentication improves security: Always enable 2FA on your Eufy account to protect shared access.
• Same Wi-Fi network not required: Users can access Eufy devices remotely from anywhere with an internet connection.
• Troubleshooting is simple: Most issues stem from incorrect login details or app glitches—restarting the app often fixes them.

How to Add Second Phone to Eufy: A Complete Step-by-Step Guide

So, you’ve set up your Eufy security system—cameras, doorbells, sensors—all working perfectly on your phone. But now, your partner, roommate, or family member wants access too. Maybe they want to check the front door camera while you’re at work, or get motion alerts when the kids come home from school. Whatever the reason, adding a second phone to Eufy is not only possible—it’s surprisingly easy.

In this guide, we’ll walk you through the entire process of adding a second phone to your Eufy system. You’ll learn how to invite users, manage permissions, troubleshoot common issues, and keep your smart home secure. Whether you’re using Eufy Indoor, Outdoor, Video Doorbell, or HomeBase systems, the steps are nearly identical. By the end, you’ll be a pro at sharing access without compromising control or privacy.

Let’s get started.

Why Add a Second Phone to Eufy?

Before diving into the steps, it’s worth understanding why you might want to add a second phone. Eufy is designed for smart homes, and smart homes are often shared spaces. Here are a few common scenarios:

• Family safety: Parents can monitor kids arriving home from school.
• Shared living: Roommates can check who’s at the door without disturbing each other.
• Remote monitoring: You’re on vacation, but your sibling can keep an eye on your house.
• Pet care: A pet sitter can view live feeds to ensure your dog is safe.

Adding a second phone means more eyes on your home—without needing to hand over your personal login. It’s convenient, secure, and gives everyone peace of mind.

What You’ll Need Before You Begin

Before adding a second phone, make sure you have the following:

• A primary Eufy account: You must be the admin (the person who originally set up the system).
• The Eufy Security app installed: Available on iOS and Android. Make sure it’s updated to the latest version.
• An email address for the new user: They’ll need this to receive the invitation.
• Stable internet connection: Both your phone and the Eufy devices should be online.
• Two-factor authentication (2FA) enabled: Highly recommended for security.

If you’re missing any of these, pause and set them up first. Trying to add a user without 2FA, for example, can cause login issues later.

Step 1: Open the Eufy Security App

Start by opening the Eufy Security app on your phone—the one already connected to your devices. This is your admin account, so you must be logged in.

Once the app loads, you’ll see your home screen with all your devices listed. Look for the menu icon (usually three lines or dots) in the top-left or top-right corner. Tap it to open the main menu.

Navigate to “Device Settings” or “Home Settings”

Depending on your app version, you may see options like “Device Settings,” “Home Settings,” or “Manage Home.” Tap on the one that lets you manage your entire system—not just individual cameras.

If you’re using a HomeBase (Eufy’s central hub), you might need to select “HomeBase Settings” first. From there, look for “User Management” or “Share Access.”

Look for “Invite User” or “Add Member”

Scroll down until you find a button labeled “Invite User,” “Add Member,” or “Share Access.” This is the key to adding a second phone.

Tap it, and you’ll be prompted to enter the email address of the person you want to invite.

Step 2: Enter the New User’s Email Address

Type in the email address associated with the second phone. This should be the email the new user will use to log into their Eufy account.

Important: The person receiving the invite must create their own Eufy account using this email. You cannot share your login—each user needs their own account for security and tracking.

After entering the email, tap “Send Invitation.” The app will send an email to that address with a link to accept the invite.

Example:

Let’s say your partner’s email is jane.doe@example.com. You enter that, send the invite, and she gets an email saying, “You’ve been invited to access the Smith Family Home on Eufy Security.”

Step 3: The New User Accepts the Invitation

Now, the second phone comes into play. The invited person must:

1. Open the email on their phone or computer.
2. Tap the “Accept Invitation” link.
3. Download the Eufy Security app (if they haven’t already).
4. Create a new Eufy account using the same email address.
5. Log in and follow the prompts to join your home.

Once they log in, they’ll see your Eufy devices in their app—just like magic.

Tip: Guide Them Through the Process

If the new user isn’t tech-savvy, walk them through it step by step. You can even do it together over a video call. Make sure they use the exact email you sent the invite to—otherwise, it won’t work.

Step 4: Customize User Permissions (Optional but Recommended)

After the second phone is added, you can control what the new user can do. This is called setting permissions, and it’s a great way to maintain privacy and security.

To adjust permissions:

• Go back to “User Management” in the app.
• Tap on the user’s name.
• Choose from options like “Viewer,” “Operator,” or “Admin.”

Here’s what each role means:

• Viewer: Can only view live feeds and recorded videos. Cannot change settings or delete footage.
• Operator: Can view, arm/disarm systems, and receive alerts. Cannot add or remove devices.
• Admin: Full access—can add users, change settings, and manage devices. Only give this to people you fully trust.

For most families, “Operator” is the sweet spot—enough access to be useful, but not enough to cause trouble.

Example:

You might set your teenager as a “Viewer” so they can check if friends are at the door, but not let them turn off motion alerts.

Step 5: Test the Connection

Once the second phone is set up, test it to make sure everything works.

Ask the new user to:

• Open the Eufy app.
• Tap on a camera or doorbell.
• View the live feed.
• Check if they receive motion or doorbell alerts.

If they can see the video and get notifications, you’re all set. If not, don’t panic—there are fixes.

Troubleshooting Common Issues

Even with perfect steps, things can go wrong. Here are the most common problems and how to fix them.

Issue 1: Invitation Email Not Received

Sometimes the invite email goes to spam or gets delayed.

Solution:

• Ask the user to check their spam/junk folder.
• Resend the invitation from the app.
• Make sure the email address was entered correctly.

Issue 2: “User Already Exists” Error

If the email is already linked to another Eufy account, you’ll see this error.

Solution:

• The user must log into their existing Eufy account.
• Then accept the invite from within the app.
• If they don’t have access, they may need to reset their password.

Issue 3: Can’t See Devices on Second Phone

The user logs in but sees no cameras.

Solution:

• Make sure they accepted the invite and logged in with the correct email.
• Check that you assigned them a role (Viewer, Operator, etc.).
• Restart the app on both phones.
• Ensure both phones are connected to the internet.

Issue 4: Delayed or Missing Alerts

The second phone isn’t getting notifications.

Solution:

• Check notification settings in the Eufy app (under “Alerts” or “Notifications”).
• Make sure the user enabled push notifications in their phone settings.
• Verify that motion detection is turned on for the relevant devices.

Issue 5: App Crashes or Freezes

The app becomes unresponsive after adding a user.

Solution:

• Close and reopen the app.
• Clear the app cache (in phone settings).
• Update the app to the latest version.
• Restart the phone if needed.

Best Practices for Managing Multiple Users

Now that you’ve added a second phone, here are some tips to keep things running smoothly:

1. Use Descriptive Names

When adding users, give them clear names like “Mom,” “Dad,” or “Roommate – Alex.” This makes it easier to manage permissions later.

2. Regularly Review Access

If someone moves out or no longer needs access, remove them promptly. Go to “User Management” and tap “Remove User.”

3. Enable Two-Factor Authentication (2FA)

This adds an extra layer of security. If someone’s phone is lost or stolen, 2FA prevents unauthorized access.

To enable 2FA:

• Go to “Account Settings” in the app.
• Tap “Security” or “Two-Factor Authentication.”
• Follow the prompts to link your phone number or authenticator app.

4. Avoid Sharing Your Login

Never give your password to someone else. Always use the invite system instead. This keeps activity logs accurate and protects your account.

5. Update the App Regularly

Eufy frequently releases updates with bug fixes and new features. Keep the app updated on all phones to avoid compatibility issues.

Can You Add More Than One Second Phone?

Absolutely! Eufy allows multiple users—typically up to 10, depending on your plan. You can add your spouse, kids, parents, or even a trusted neighbor.

Just repeat the invite process for each person. Each will get their own account and can be assigned custom permissions.

Example:

You might have:

• You (Admin)
• Spouse (Operator)
• Teenager (Viewer)
• Grandparent (Viewer)

This way, everyone stays informed without stepping on each other’s toes.

Remote Access: Using Eufy from Anywhere

One of the best features of Eufy is remote access. Once a second phone is added, the user can view cameras and receive alerts from anywhere—whether they’re at work, on vacation, or across the country.

As long as:

• The Eufy devices are connected to Wi-Fi.
• The user has the app and is logged in.
• They have an internet connection on their phone.

…they can check in anytime. No need to be on the same network.

Tip: Use Data Wisely

Streaming video uses data. If the second phone is on a limited plan, remind them to connect to Wi-Fi when possible.

Privacy Considerations When Sharing Access

Sharing access to your security system is convenient, but it also raises privacy questions. Here’s how to stay respectful and secure:

• Don’t share bedroom or bathroom cameras: Only add devices that are appropriate for others to view.
• Use privacy zones: In the app, you can block out areas of the camera view (like a neighbor’s yard).
• Communicate openly: Let household members know who has access and why.
• Review footage logs: The app shows who viewed what and when—useful for accountability.

Remember: Just because you can share access doesn’t mean you should for every camera. Use discretion.

Conclusion: Sharing Your Eufy System Made Simple

Adding a second phone to Eufy is a smart move for any household. It empowers family members, enhances security, and ensures someone is always watching—even when you’re not home.

The process is straightforward: invite via email, set permissions, and test access. With a little setup, you can share your Eufy system safely and effectively.

Remember to:

• Use the official Eufy Security app.
• Never share your login.
• Enable two-factor authentication.
• Customize user roles.
• Keep the app updated.

Whether you’re adding a spouse, teen, or pet sitter, Eufy makes it easy to share peace of mind. So go ahead—send that invite. Your home (and your family) will thank you.