How to Add Second Phone to Eufy Security

Adding a second phone to your Eufy Security system allows family members or trusted users to monitor your home remotely. This guide walks you through the simple process of inviting users, managing permissions, and troubleshooting common setup issues.

Key Takeaways

• Invite via the Eufy App: Use the app’s “Share Device” feature to send an invitation link to the second phone.
• Manage User Permissions: Control what each user can see and do—like viewing live feeds or receiving alerts.
• Both Users Need Eufy Accounts: The second phone must have a registered Eufy Security account to accept the invite.
• Works Across Devices: Once added, the second phone can access cameras, doorbells, and sensors from anywhere.
• Real-Time Sync: Changes made on one device (like arming the system) instantly appear on the other.
• Troubleshoot Connection Issues: Ensure both phones are on stable Wi-Fi and have the latest app version.
• Revoke Access Anytime: You can remove a user’s access instantly from the app if needed.

How to Add Second Phone to Eufy Security

So, you’ve set up your Eufy Security system—cameras, doorbells, motion sensors—all working perfectly. But what if your partner, roommate, or family member wants to check the live feed while you’re at work? Or maybe you want your teen to get alerts when the front door opens? That’s where adding a second phone comes in.

Adding a second phone to your Eufy Security system is not only possible—it’s surprisingly easy. Whether you’re sharing access with a spouse, a caregiver, or a trusted neighbor, Eufy makes it simple to invite others to view and manage your security devices. In this guide, we’ll walk you through every step, from sending the invitation to managing user permissions and troubleshooting common issues. By the end, you’ll know exactly how to add a second phone to Eufy Security—and keep your home safe together.

Why Add a Second Phone to Eufy Security?

Before diving into the steps, let’s talk about why you might want to add a second phone. Security isn’t a solo mission. When multiple people can access your Eufy system, you gain peace of mind and better coordination.

Imagine this: You’re on vacation, and your neighbor calls saying they saw someone lurking near your front door. With a second phone linked to your Eufy system, your partner can instantly pull up the live camera feed and check for suspicious activity—no need to wait for you to respond.

Or picture this: Your teenager comes home from school, and the doorbell camera detects motion. With shared access, they can see who’s at the door and even talk to them using two-way audio—without needing your phone.

Adding a second phone also helps in emergencies. If your phone dies or gets lost, another trusted person can still monitor your home. Plus, if you’re managing a rental property or Airbnb, giving temporary access to guests or cleaners becomes a breeze.

In short, sharing access means better security, faster response times, and shared responsibility. And the best part? It takes less than five minutes to set up.

What You’ll Need Before You Start

Before you begin adding a second phone to your Eufy Security system, make sure you have the following:

• A working Eufy Security system: At least one camera, doorbell, or sensor must be set up and connected to your home Wi-Fi.
• The Eufy Security app installed on both phones: The primary phone (yours) and the second phone (the one you’re adding) both need the latest version of the app.
• An active Eufy account on the second phone: The person receiving access must have their own Eufy account. They can’t just use your login.
• Stable internet connection: Both phones should be connected to Wi-Fi or have strong cellular data.
• The email address of the second user: You’ll need this to send the invitation.

Once you’ve confirmed these items, you’re ready to proceed. Let’s get started.

Step 1: Open the Eufy Security App on Your Phone

Start by opening the Eufy Security app on your primary phone—the one that already controls your devices. Make sure you’re logged into your account and that all your devices are online.

If you haven’t used the app in a while, take a moment to check for updates. Go to your phone’s app store (Google Play or App Store), search for “Eufy Security,” and update if needed. Using the latest version ensures compatibility and access to all sharing features.

Once the app is open, you should see your home screen with a list of devices—cameras, doorbells, sensors, etc. This is your control center. From here, you can view live feeds, check recordings, and manage settings.

Tip: Check Device Status

Before inviting someone else, double-check that your devices are online. Look for a green dot or “Online” status next to each device. If any show “Offline,” troubleshoot the connection first. A second phone won’t be able to access devices that aren’t connected.

Step 2: Navigate to the Device You Want to Share

Not all devices need to be shared with everyone. Maybe you only want your partner to see the front door camera, not the indoor nursery cam. That’s totally fine—Eufy lets you choose which devices to share.

Tap on the device you want to share from the home screen. For example, if you’re sharing your front door camera, tap on its icon. This will open the live view or device details page.

Once you’re on the device page, look for the three dots (⋮) or a settings icon in the top-right corner. Tap it to open the device menu.

Alternative: Share All Devices at Once

If you want to share your entire system—cameras, doorbells, sensors—you can do that too. Instead of selecting individual devices, go to the main menu (usually a hamburger icon ☰ in the top-left). From there, tap “Family & Guests” or “Shared Users”, depending on your app version.

This method is faster if you’re giving full access. But if you prefer granular control, stick with sharing one device at a time.

Step 3: Select “Share Device” or “Invite User”

In the device menu, look for an option labeled “Share Device”, “Invite User”, or “Add User”. Tap it to begin the sharing process.

A new screen will appear asking for the email address of the person you want to invite. This must be the email associated with their Eufy Security account. If they don’t have one yet, they’ll need to create it first (we’ll cover that in a moment).

Type in their email carefully. A typo here could send the invite to the wrong person—or worse, fail to send at all.

Example:

Let’s say your spouse’s email is jane.doe@gmail.com. Enter that exactly as it appears in their Eufy account. Avoid spaces or extra characters.

After entering the email, tap “Send Invitation” or “Invite”. The app will process the request and send an email to the recipient.

Step 4: The Second Phone Accepts the Invitation

Now it’s time for the second phone to get involved. The person you invited will receive an email with a link to accept the invitation. Here’s what they need to do:

Step 4.1: Check Their Email

The invite email usually arrives within a few minutes. It will come from no-reply@eufylife.com and have a subject like “You’ve Been Invited to Share a Eufy Device.”

If they don’t see it, check the spam or promotions folder. Sometimes automated emails get filtered.

Step 4.2: Tap the Accept Link

Inside the email, there’s a button or link that says “Accept Invitation” or “Join Now”. They should tap it.

This will open the Eufy Security app (if installed) or redirect them to download it. If they don’t have the app, they’ll need to install it from the App Store or Google Play.

Step 4.3: Log In or Create an Account

If they already have a Eufy account, they’ll log in with their email and password. If not, they’ll need to create one.

To create an account:

• Open the Eufy Security app.
• Tap “Sign Up” or “Create Account.”
• Enter their email, create a password, and verify their email address.
• Follow the on-screen prompts to complete setup.

Once logged in, the shared device should appear in their app under “Shared Devices” or “Family & Guests.”

Step 5: Manage User Permissions (Optional but Recommended)

By default, invited users get viewer access—they can see live feeds and recordings but can’t change settings or delete devices. This is usually what you want for family members or guests.

But if you’re adding a trusted adult—like a co-parent or house manager—you might want to give them more control. Here’s how to adjust permissions:

Step 5.1: Go to Shared Users

On your primary phone, go back to the main menu and tap “Family & Guests” or “Shared Users”.

You’ll see a list of people who have access to your devices. Tap on the name of the user you just added.

Step 5.2: Adjust Permissions

You’ll see options like:

• View Live Feed: Can watch real-time video.
• View Recordings: Can access saved clips.
• Receive Alerts: Gets motion or sound notifications.
• Control Device: Can arm/disarm, change settings, or delete recordings.

Toggle the permissions on or off based on what you’re comfortable sharing. For most people, enabling “View Live Feed” and “Receive Alerts” is sufficient.

Example:

You might give your spouse full control but only allow your teenage sibling to view the front door camera and receive alerts—no settings changes.

Step 6: Test the Connection

Once the second phone has accepted the invite, it’s time to test everything. Here’s how:

Step 6.1: Open the App on the Second Phone

The invited user should open the Eufy Security app and look for the shared device. It may appear under a separate tab like “Shared” or “Family.”

Step 6.2: View Live Feed

Tap on the device and try watching the live video. If it loads within a few seconds, the connection is working.

Step 6.3: Test Alerts

Walk in front of a camera or ring the doorbell. The second phone should receive a notification within 10–15 seconds.

Step 6.4: Try Two-Way Audio (If Available)

If the device has a microphone and speaker (like a doorbell), test the two-way talk feature. Say something and see if the other person hears you.

If everything works, congratulations—you’ve successfully added a second phone to your Eufy Security system!

Troubleshooting Common Issues

Even with the best setup, things can go wrong. Here are some common problems and how to fix them:

Problem: Invitation Email Not Received

Solution: Double-check the email address for typos. Ask the recipient to check spam/junk folders. Resend the invitation from the app. If it still doesn’t arrive, try using a different email provider (Gmail, Outlook, etc.).

Problem: “Device Not Found” on Second Phone

Solution: Make sure the device is online on your primary phone. Restart the Eufy app on both devices. If the issue persists, remove and re-invite the user.

Problem: Delayed or No Alerts

Solution: Check notification settings on the second phone. Ensure the Eufy app has permission to send alerts. Also, verify that the device’s motion detection is enabled and sensitivity is set correctly.

Problem: Can’t View Live Feed

Solution: Poor internet connection is often the culprit. Move closer to the router or switch to a stronger Wi-Fi network. Update the app and restart both phones.

Problem: User Can’t Control Device

Solution: Go back to user permissions and enable “Control Device.” Note that some devices (like indoor cameras) may have privacy restrictions that limit remote control.

Best Practices for Sharing Eufy Access

Sharing access is convenient, but it’s important to do it safely. Here are some best practices:

• Only share with trusted individuals: Avoid giving access to strangers, temporary guests, or people you don’t fully trust.
• Use strong, unique passwords: Both you and the invited user should have secure passwords for your Eufy accounts.
• Regularly review shared users: Periodically check who has access and remove anyone who no longer needs it.
• Enable two-factor authentication (2FA): Add an extra layer of security to your Eufy account.
• Set time-limited access (if available): Some Eufy models allow temporary sharing—great for house sitters or repair workers.

How to Remove a User’s Access

If you ever need to revoke access—say, after a breakup or when a guest leaves—here’s how:

1. Open the Eufy Security app on your primary phone.
2. Go to “Family & Guests” or “Shared Users”.
3. Tap on the user’s name.
4. Select “Remove User” or “Revoke Access”.
5. Confirm the action.

The user will lose access immediately. They won’t be able to view live feeds, recordings, or receive alerts.

Conclusion

Adding a second phone to your Eufy Security system is a smart, simple way to enhance your home’s safety. Whether you’re sharing access with a family member, roommate, or trusted friend, the process is quick and secure.

By following this guide, you’ve learned how to invite users, manage permissions, test connections, and troubleshoot issues. You now have the tools to keep your home monitored—no matter where you are.

Remember, security is better when it’s shared. So go ahead, send that invitation, and enjoy peace of mind knowing someone else has your back.