How to Add Someone to Eufy App

Adding someone to the Eufy app lets you share access to your smart home security devices like cameras and doorbells. This guide walks you through the simple process so trusted family or friends can view live feeds, receive alerts, and manage settings—all securely.

Key Takeaways

• Share access securely: You can invite others to your Eufy account without sharing your login details, keeping your main account safe.
• Choose permission levels: Assign different access levels—like “Viewer” or “Admin”—to control what each person can do.
• Works across devices: Once added, users can access your Eufy devices from their own smartphones, tablets, or even smart displays.
• Easy invitation process: Send invites via email or phone number directly from the app in just a few taps.
• Manage users anytime: You can remove access or change permissions at any time from the app’s settings.
• Supports multiple homes: If you manage more than one property, you can assign users to specific locations.
• No extra cost: Sharing access with others is completely free—no subscription required.

How to Add Someone to Eufy App: A Complete Step-by-Step Guide

So you’ve set up your Eufy security system—cameras, doorbells, sensors—and everything’s working perfectly. But now you want to share access with your partner, roommate, or maybe even your parents so they can check in when you’re away. The good news? It’s super easy to add someone to the Eufy app. And the best part? You don’t have to give them your password.

In this guide, we’ll walk you through every step of adding a user to your Eufy account. Whether you’re tech-savvy or just getting started with smart home devices, we’ve got you covered. By the end, you’ll know exactly how to invite others, set their permissions, and manage their access—all while keeping your system secure.

Let’s dive in!

Why Share Access to Your Eufy App?

Before we get into the “how,” let’s talk about the “why.” Why would you want to add someone to your Eufy app?

First, peace of mind. If you’re traveling or out for the day, having a trusted person monitor your home can be a huge relief. They can check live camera feeds, respond to motion alerts, or even talk through your Eufy doorbell if someone’s at the door.

Second, shared responsibility. In households with multiple adults, it makes sense for everyone to have access. That way, if your phone dies or you’re in a meeting, someone else can still respond to alerts.

Third, emergency situations. If there’s a break-in, fire, or other emergency, having more eyes on your security system can speed up response times.

And finally, convenience. Maybe your teen is home alone and you want them to see who’s knocking. Or maybe your parents are house-sitting and need to check the backyard camera. Sharing access makes life easier for everyone.

The key is doing it securely—and that’s where Eufy’s user management system shines.

What You’ll Need Before You Start

Before you begin adding someone to your Eufy app, make sure you have the following:

• The Eufy app installed on your smartphone (iOS or Android).
• Your Eufy account logged in with admin privileges.
• The email address or phone number of the person you want to invite.
• A stable internet connection—Wi-Fi or mobile data.
• Your Eufy devices already set up and connected to the app.

That’s it! No extra hardware or subscriptions needed. Eufy allows you to share access for free, even if the person you’re inviting doesn’t own any Eufy devices themselves.

Step 1: Open the Eufy App and Go to Settings

Start by opening the Eufy Security app on your phone. Make sure you’re logged into the account that owns the devices you want to share.

Once the app loads, you’ll see your home screen with all your connected devices—cameras, doorbells, sensors, etc.

Now, look for the Settings icon. It’s usually in the top-right corner of the screen (on iOS) or in the bottom navigation bar (on Android). It looks like a gear or cogwheel.

Tap on it to open the settings menu.

Navigate to “Home Management”

Inside the settings menu, scroll down until you find an option called “Home Management” or “Manage Home”. This is where you control who has access to your Eufy system.

Tap on it to enter the home management section.

Select the Correct Home (If You Have Multiple)

If you manage more than one property—like a main house and a vacation cabin—you’ll see a list of homes here. Make sure you select the correct one where you want to add the user.

Tap on the home name to proceed.

Step 2: Invite a New User

Now you’re in the home management area. Here, you’ll see options like “Users,” “Devices,” and “Permissions.”

Tap on “Users” to see a list of people who already have access (if any).

At the top or bottom of the screen, you’ll find a button that says “Invite User” or “Add User.” Tap on it.

Enter the User’s Information

You’ll now be prompted to enter the email address or phone number of the person you want to invite.

Eufy supports both methods, but email is generally more reliable. If you use a phone number, make sure it’s the one linked to their smartphone.

Type in the email or number carefully—double-check for typos. If the address is wrong, the invitation won’t go through.

Choose the User’s Permission Level

This is a crucial step. Eufy lets you assign different permission levels to control what the user can do.

You’ll see options like:

• Viewer: Can view live feeds, recordings, and receive alerts. Cannot change settings or delete footage.
• Admin: Can do everything—view, manage devices, change settings, invite others, and remove users.
• Custom: Lets you pick specific permissions (available in some versions).

For most people, “Viewer” is the safest choice. It gives access without risking accidental changes to your system.

If you’re adding a spouse or trusted family member who should have full control, choose “Admin.”

Tap on the permission level you want, then hit “Send Invitation.”

Step 3: The User Accepts the Invitation

Once you send the invite, the person will receive an email or SMS with a link.

They’ll need to tap that link to accept the invitation.

If They Don’t Have the Eufy App

If the person doesn’t already have the Eufy Security app, the link will prompt them to download it from the App Store (iOS) or Google Play (Android).

After installing the app, they’ll create a free Eufy account using the same email or phone number you invited.

If They Already Have the App

If they’re already using Eufy for their own devices, they’ll just need to log in with their existing account. The shared home will appear in their app under “Homes” or “Shared With Me.”

Once they accept, they’ll have access to your devices based on the permissions you set.

Step 4: Confirm Access and Test the Connection

After the user accepts, go back to your Eufy app.

Return to “Home Management” > “Users” and you should see their name or email listed.

You can tap on their name to view or change their permissions at any time.

To make sure everything’s working:

• Ask the user to open the Eufy app on their phone.
• Have them check if they can see your devices.
• Test a live feed—ask them to view a camera or doorbell.
• Check if they receive motion alerts (you can trigger a test by walking in front of a camera).

If everything works, great! If not, don’t worry—we’ll cover troubleshooting in a bit.

Managing User Permissions After Invitation

You’re not locked into the permissions you chose at first. You can adjust them anytime.

Go back to “Home Management” > “Users”, tap on the user’s name, and select a new permission level.

For example, you might start someone as a “Viewer” and later upgrade them to “Admin” if they prove trustworthy.

You can also remove a user entirely by tapping “Remove User” or “Revoke Access.” This instantly cuts off their access to your devices.

Adding Multiple Users

Eufy allows you to add as many users as you want—there’s no official limit.

Just repeat the invitation process for each person.

This is great for families, roommates, or property managers who need to share access with cleaners, dog walkers, or maintenance staff.

Just remember: each user should have their own Eufy account. You can’t share one login across multiple people—that’s a security risk.

Sharing Access to Specific Devices (Advanced)

By default, when you add a user, they get access to all devices in that home.

But what if you only want them to see the front door camera, not the backyard or indoor ones?

Unfortunately, Eufy doesn’t currently support device-level sharing within a single home. Permissions apply to the entire home.

However, there’s a workaround:

• Create a separate Eufy home for the devices you want to share.
• Move the specific cameras or doorbells to that new home.
• Invite the user only to that home.

For example, create a home called “Front Door Only” and move your doorbell and front camera there. Then invite your neighbor or dog walker to that home only.

This keeps your main home private while still sharing what’s needed.

Troubleshooting Common Issues

Even with the best instructions, things don’t always go smoothly. Here are some common problems and how to fix them.

“Invitation Not Received”

If the person says they didn’t get the invite:

• Check the email or phone number for typos.
• Ask them to check their spam or junk folder.
• Resend the invitation from the app.
• Make sure their email provider isn’t blocking Eufy’s domain (eufy.com).

“User Can’t See Devices”

If the user accepted the invite but sees no devices:

• Confirm they’re logged into the correct Eufy account.
• Ask them to restart the app or their phone.
• Check that you assigned the correct home during invitation.
• Ensure the devices are online and functioning.

“Permission Changes Not Applying”

If you changed a user’s permissions but they still have old access:

• Ask the user to log out and back into the app.
• Force-close the app and reopen it.
• Check for app updates—older versions may have bugs.

“Can’t Remove a User”

If the “Remove User” button is grayed out:

• Make sure you’re the home admin—only admins can remove users.
• Check if the user is currently logged in (sometimes the app blocks removal during active sessions).
• Try again after a few minutes.

Tips for Safe and Effective Sharing

Sharing access is convenient, but it’s important to do it wisely. Here are some best practices:

• Only invite people you trust. Remember, “Admin” users can change settings or even remove you.
• Use “Viewer” for casual sharing. It’s the safest option for neighbors, babysitters, or guests.
• Review user access regularly. Remove people who no longer need access—like a former roommate.
• Enable two-factor authentication (2FA) on your own account for extra security.
• Don’t share your login. Always use the invite system instead of giving out your password.
• Monitor activity logs. Some Eufy models let you see who viewed what and when.

Can You Share Across Different Countries?

Yes—Eufy supports international sharing. As long as both you and the user have internet access, you can share devices across borders.

However, keep in mind:

• Video quality may vary based on the user’s internet speed.
• Some features (like local storage playback) may be slower over long distances.
• Time zones are automatically adjusted in the app.

So whether your parents are in another state or your sister is traveling in Europe, they can still check in on your home.

Does Sharing Affect Performance or Storage?

No. Adding users doesn’t slow down your system or use extra storage.

Each user streams video directly from your Eufy devices or home base—there’s no duplication of footage.

Cloud storage (if you have a subscription) is shared across all users, but again, no extra cost.

Local storage (on HomeBase or cameras with SD cards) is also unaffected.

What If the User Loses Their Phone?

If someone loses their phone or gets a new one:

• They can log in to the Eufy app on their new device using the same account.
• Their access will automatically sync.
• You don’t need to re-invite them.

Just make sure they remember their login details—or use a password manager.

Conclusion

Adding someone to the Eufy app is a simple, secure way to share your smart home security with trusted people. Whether it’s your spouse, a family member, or a trusted neighbor, the process takes just a few minutes—and gives everyone peace of mind.

By following this guide, you’ve learned how to:

• Invite users via email or phone
• Set appropriate permission levels
• Manage access after invitation
• Troubleshoot common issues
• Keep your system secure

Remember, sharing access doesn’t mean giving up control. You’re always the admin, and you can remove or adjust permissions anytime.

So go ahead—invite that person you’ve been meaning to share with. Your home is safer when more eyes are watching.

And if you run into any hiccups, don’t stress. Eufy’s support team is available, and most issues can be resolved with a quick restart or resend.

Now that you know how to add someone to the Eufy app, you’re ready to build a smarter, safer, and more connected home.

Welcome to the future of home security—shared, simple, and secure.