How to Add Someone to Eufy Camera
Adding someone to your Eufy camera is simple and secure with the Eufy Security app. This guide walks you through every step—from inviting users to managing permissions—so you can share live views and recordings safely.
Key Takeaways
- Use the Eufy Security app: All sharing happens within the official app—no third-party tools needed.
- Invite via email or phone number: Send access invites directly to trusted contacts using their registered contact info.
- Set custom permissions: Choose what each user can see and do—like viewing live feeds or receiving alerts.
- Ensure devices are online: Both your camera and the invitee’s device must be connected to the internet.
- Acceptance required: The invited person must accept the invitation on their own Eufy account to gain access.
- Revoke access anytime: You can remove users instantly if needed, giving you full control over who sees your footage.
- Works across models: This process applies to most Eufy indoor, outdoor, doorbell, and floodlight cameras.
How to Add Someone to Eufy Camera: A Complete Step-by-Step Guide
So you’ve set up your Eufy camera—great choice! Whether it’s watching over your front porch, keeping an eye on your pet while you’re at work, or monitoring your baby’s room, Eufy offers reliable, local-storage security without monthly fees. But what if you want your partner, roommate, or trusted neighbor to also see what’s happening? That’s where sharing access comes in.
In this guide, we’ll walk you through exactly how to add someone to your Eufy camera—safely, quickly, and with full control over what they can (and can’t) do. No technical jargon, no confusing menus—just clear, friendly instructions that work for all major Eufy camera models, including the Indoor Cam, Outdoor Cam, Video Doorbell, and Floodlight Cam.
By the end of this article, you’ll know how to invite users, customize their permissions, troubleshoot common issues, and even remove access if needed. Let’s get started!
Why Share Access to Your Eufy Camera?
Before diving into the steps, it’s worth understanding why you might want to share your camera feed. Here are a few common scenarios:
- Family safety: Let your spouse or older kids check the front door when they get home from school.
- Pet monitoring: Allow a pet sitter to watch your dog during the day—without giving them full account control.
- Neighborhood watch: Share footage with a trusted neighbor if you’re on vacation and notice suspicious activity.
- Elder care: Help adult children keep an eye on aging parents living alone.
The key benefit? You remain the primary account holder. You decide who gets in—and what they can see. Eufy’s sharing feature is designed for privacy and control, so you never have to hand over your login credentials.
What You’ll Need Before Starting
To successfully add someone to your Eufy camera, make sure you have the following ready:
- A working Eufy camera connected to your home Wi-Fi and showing a live feed in the app.
- The Eufy Security app installed on your smartphone (iOS or Android). Download it from the App Store or Google Play if you haven’t already.
- Your own Eufy account logged in and verified.
- The email address or phone number of the person you want to invite. They’ll need their own Eufy account (free to create).
- Stable internet connection on both your device and the camera.
Pro tip: If the person you’re inviting doesn’t have a Eufy account yet, they’ll need to download the app and sign up first. It only takes a minute!
Step 1: Open the Eufy Security App
Start by launching the Eufy Security app on your phone. You should see your camera(s) listed on the home screen. If you don’t, double-check that your camera is powered on and connected to Wi-Fi.
Make sure you’re logged into the account that owns the camera. Only the primary account holder (the one who set up the device) can invite others.
Navigate to Device Settings
Tap on the camera you want to share. This will open the live view screen. Now, look for the gear icon (⚙️) in the top-right corner—this is the settings menu. Tap it to proceed.
Step 2: Find the “Share” or “User Management” Option
Inside the camera settings, scroll down until you find a section labeled “Share”, “User Management”, or “Invite Users”. The exact wording may vary slightly depending on your app version, but it’s usually near the bottom of the menu.
Tap on this option to begin the invitation process.
Alternative Path (App Home Screen)
Some users find it easier to start from the app’s main screen:
- Tap the profile icon (usually in the top-left or bottom-right).
- Select “Device Sharing” or “Shared Devices”.
- Choose the camera you want to share.
Both paths lead to the same place—so use whichever feels more intuitive to you.
Step 3: Invite a New User
Now you’re ready to send an invitation. Here’s how:
Enter the Recipient’s Contact Info
You’ll see a field asking for an email address or phone number. Enter the contact information of the person you want to add. Make sure it matches the one they used to create their Eufy account—otherwise, the invite won’t go through.
> 💡 Example: If your sister signed up with her Gmail address (sarah@gmail.com), use that exact email—not her phone number unless that’s how she registered.
Choose Permission Level
Eufy lets you assign different levels of access. Common options include:
- Viewer: Can watch live feeds and view recorded clips, but cannot change settings or delete footage.
- Operator: Can view feeds, receive alerts, and control basic functions like turning the camera on/off—but still can’t modify device settings.
- Admin: Full access, including the ability to change settings, invite others, and delete recordings. (Use sparingly!)
For most cases, “Viewer” or “Operator” is the safest choice. Reserve “Admin” for co-owners or tech-savvy family members you fully trust.
Select the appropriate role, then tap “Send Invitation”.
Step 4: The Invitee Accepts the Invitation
Once you send the invite, the other person will receive a notification—either as a push alert in the Eufy app or via email/SMS, depending on their settings.
What Happens on Their End
They’ll need to:
- Open the Eufy Security app.
- Go to their profile or notifications section.
- Tap the pending invitation.
- Confirm acceptance.
After accepting, your camera will appear in their device list—just like any camera they own. They can now view live feeds, check recordings, and (depending on permissions) adjust basic settings.
> ⚠️ Important: If they don’t see the invitation, ask them to check their spam folder or ensure they’re logged into the correct Eufy account.
Step 5: Verify Access and Test the Connection
Once the invite is accepted, do a quick test:
- Ask the new user to open the app and confirm they can see your camera.
- Have them check if motion alerts are working (you can wave at the camera to trigger one).
- Verify that their permission level matches what you intended (e.g., they shouldn’t be able to delete your recordings if set as “Viewer”).
If everything works, you’re all set! If not, jump to our troubleshooting section below.
Managing Shared Users: Editing or Removing Access
You’re not locked in forever. Eufy makes it easy to update or revoke access at any time.
To Change Permissions
Go back to the camera’s settings > User Management. Tap on the user’s name and select a new role (e.g., upgrade from Viewer to Operator). Changes take effect immediately.
To Remove a User
In the same User Management screen:
- Find the person you want to remove.
- Tap the trash icon or “Remove” button.
- Confirm the action.
They’ll lose access instantly—no need to reset the camera or change passwords.
> 🔒 Privacy Tip: Regularly review who has access to your cameras, especially after houseguests, babysitters, or contractors leave.
Troubleshooting Common Issues
Even with clear steps, things don’t always go smoothly. Here’s how to fix the most frequent problems:
“Invitation Not Received”
- Double-check the email/phone number you entered.
- Ask the recipient to log out and back into the Eufy app.
- Ensure their app is updated to the latest version.
- Try resending the invite after 5–10 minutes.
“Camera Not Showing Up for the New User”
- Confirm the camera is online (green status light in your app).
- Restart both your phone and the invitee’s phone.
- Have the invitee force-close and reopen the Eufy app.
- Check that the camera isn’t set to “Private Mode” (which blocks all sharing).
“Permission Changes Not Applying”
- Log out and back into your Eufy account.
- Update the Eufy Security app from your device’s app store.
- Reboot your camera by unplugging it for 10 seconds, then plugging it back in.
“Error Message When Sending Invite”
- Ensure your internet connection is stable.
- Try switching from Wi-Fi to mobile data (or vice versa).
- Contact Eufy support if the issue persists—they’re responsive and helpful.
Best Practices for Secure Sharing
Sharing your camera shouldn’t mean sacrificing security. Follow these tips to keep your footage safe:
- Only share with people you trust. Once someone has access, they can potentially save or share your recordings.
- Use strong, unique passwords for your Eufy account—and never share your login.
- Enable two-factor authentication (2FA) in the app settings for extra protection.
- Limit admin privileges. Most users only need “Viewer” access.
- Review shared users monthly. Remove access for temporary helpers (like cleaners or repair technicians) once their job is done.
- Avoid public Wi-Fi when managing sharing settings. Use your home network for added security.
Does This Work with All Eufy Cameras?
Yes—with a few notes:
- Indoor Cams (C24, C32, etc.): Full sharing support.
- Outdoor Cams (T8400, T8410): Yes, including battery-powered models.
- Video Doorbells (D2300, D2110): Supported, but note that some older firmware versions may require an update.
- Floodlight Cams (T8420): Fully compatible.
- HomeBase-linked systems: If your camera connects via HomeBase (like the SoloCam S230), sharing works the same way—just manage it through the main camera in the app.
If you’re using a very old model (pre-2020), check the Eufy support page to confirm compatibility. Most devices made in the last 4–5 years support user sharing.
Final Thoughts
Adding someone to your Eufy camera is a smart way to extend peace of mind without compromising control. Whether you’re sharing with family, friends, or hired help, the process is designed to be simple, secure, and reversible.
Remember: You’re always in charge. You choose who gets in, what they can do, and when to revoke access. With the Eufy Security app’s intuitive interface and flexible permissions, there’s no reason to keep your camera feed to yourself.
So go ahead—invite that trusted neighbor to keep an eye on your package deliveries, or let your teen check the driveway before heading out. Your Eufy camera is more powerful when shared wisely.
And if you run into any hiccups? Don’t stress. Most issues are fixable with a quick restart or app refresh. When in doubt, Eufy’s customer support team is ready to help.
Now that you know how to add someone to your Eufy camera, you can enjoy smarter, safer home monitoring—together.
