How to Change Doorbell Ring on Eufy

This guide walks you through how to change the doorbell ring on Eufy smart doorbells using the Eufy app. Whether you want a classic chime or a fun melody, we’ll show you how to personalize your alert sound quickly and easily.

Key Takeaways

• Access the Eufy Security app: All doorbell ring changes are made through the official Eufy app, available on iOS and Android.
• Choose from preset chimes or upload custom sounds: Eufy offers built-in tones, and some models support uploading your own audio files.
• Adjust volume and sensitivity: You can fine-tune how loud your doorbell rings and how sensitive the motion detection is.
• Sync with HomeBase (if applicable): For wired models like the Eufy Video Doorbell 2K, the chime plays through the HomeBase station.
• Update firmware regularly: Keeping your device updated ensures access to the latest chime options and bug fixes.
• Troubleshoot connection issues: If your ring doesn’t change, check Wi-Fi, app permissions, and device pairing.
• Use Do Not Disturb mode wisely: This feature silences alerts temporarily—great for naps or meetings.

How to Change Doorbell Ring on Eufy: A Complete Step-by-Step Guide

So, you’ve installed your Eufy smart doorbell, and it’s working great—except you’re tired of that default “ding-dong” sound. Maybe it’s too quiet, too generic, or just doesn’t match your home’s vibe. The good news? You can easily change the doorbell ring on Eufy to something more personal, fun, or practical.

In this comprehensive guide, we’ll walk you through every step of customizing your Eufy doorbell’s chime. Whether you have a battery-powered Eufy Video Doorbell or a wired model that connects to a HomeBase, we’ve got you covered. You’ll learn how to access the settings, choose from built-in tones, upload custom sounds (where supported), adjust volume, and troubleshoot common issues. By the end, you’ll have a doorbell that not only alerts you but also reflects your style.

What You’ll Need Before You Start

Before diving into the settings, make sure you have the following ready:

• A fully charged Eufy doorbell (for battery models) or a properly wired doorbell (for HomeBase models)
• The Eufy Security app installed on your smartphone (iOS or Android)
• A stable Wi-Fi connection (2.4 GHz network recommended for best performance)
• Your Eufy account credentials (email and password)
• Optional: A custom audio file (MP3 or WAV format, under 10 seconds, for models that support custom chimes)

Having these ready will make the process smooth and frustration-free. If your doorbell isn’t connected yet, follow the initial setup in the app before proceeding.

Understanding Your Eufy Doorbell Model

Eufy offers several doorbell models, and the way you change the ring can vary slightly depending on which one you own. Here’s a quick breakdown:

Battery-Powered Models (e.g., Eufy Video Doorbell 2K, Eufy Video Doorbell Dual)

These models are wireless and easy to install. They connect directly to your Wi-Fi and send alerts to your phone. The chime plays through your phone or a paired Eufy Chime (sold separately). Some newer models also support custom sound uploads.

Wired Models with HomeBase (e.g., Eufy Video Doorbell Wired, Eufy Video Doorbell 2K Wired)

These doorbells connect to your existing doorbell wiring and sync with a HomeBase hub. The chime plays through the HomeBase speaker, which you can place anywhere in your home. The HomeBase acts as the central hub for audio alerts.

Eufy Chime (Optional Accessory)

If you want a physical chime that plays inside your home (like a traditional doorbell), you can pair a Eufy Chime with your doorbell. This is especially useful if you don’t want to rely on your phone for alerts.

Knowing your model helps you understand where the sound will play and what customization options are available. Most steps in this guide apply to all models, but we’ll highlight differences where they matter.

Step 1: Open the Eufy Security App

The Eufy Security app is your control center for all Eufy devices, including your doorbell. It’s where you’ll make all changes to the ring sound, volume, and notification settings.

Download and Log In

If you haven’t already, download the Eufy Security app from the Apple App Store (iOS) or Google Play Store (Android). Open the app and log in using your Eufy account email and password.

Ensure Your Doorbell Is Connected

Once logged in, you should see your doorbell listed on the home screen. If it’s not there, tap the “+” icon and follow the on-screen instructions to add your device. Make sure your doorbell is online—look for a green status indicator.

Grant Necessary Permissions

The app may ask for permissions like microphone access, notifications, and location. Allow these so the app can function properly. Without notification access, you won’t receive doorbell alerts.

Now that you’re in the app and your doorbell is connected, you’re ready to customize your ring.

Step 2: Navigate to Doorbell Settings

Changing the ring sound starts in the device settings. Here’s how to get there:

Tap on Your Doorbell

From the home screen, tap on the icon for your Eufy doorbell. This will open the live view or event history, depending on your model.

Access Device Settings

Look for a gear icon (⚙️) or “Settings” button—usually in the top-right corner. Tap it to enter the device settings menu.

Find the Chime or Sound Options

Scroll through the settings until you find a section labeled “Chime,” “Ringtone,” “Sound,” or “Notification Sound.” The exact wording may vary by model and app version.

Once you’re in the sound settings, you’ll see options to change the ringtone, adjust volume, and more. Let’s explore each one.

Step 3: Choose a Built-In Doorbell Ring

Eufy offers a variety of preset chimes to choose from. These are preloaded tones that range from classic doorbell sounds to modern melodies.

Select a Preset Chime

In the sound settings, tap on “Ringtone” or “Chime Sound.” You’ll see a list of available options. Common choices include:

• Classic Ding-Dong
• Modern Chime
• Bird Song
• Wind Chimes
• Funky Beat
• Gentle Bell

Tap on any option to preview it. The sound will play through your phone or HomeBase (if connected), so you can hear how it sounds in your space.

Save Your Selection

Once you find a tone you like, tap “Save” or “Confirm.” The change takes effect immediately. The next time someone presses your doorbell, you’ll hear your new ring.

Tip: If you’re unsure, try a few different tones and ask family members for feedback. A sound that’s pleasant to you might be annoying to others.

Step 4: Upload a Custom Doorbell Ring (If Supported)

Want something truly unique? Some Eufy models allow you to upload your own audio file as a custom chime. This is perfect for using a favorite song snippet, a funny sound effect, or a personalized message.

Check Model Compatibility

Not all Eufy doorbells support custom sounds. As of 2024, models like the Eufy Video Doorbell Dual and newer firmware versions of the Eufy Video Doorbell 2K allow custom uploads. Check the app or Eufy’s official website to confirm.

Prepare Your Audio File

Your custom sound must meet these requirements:

• Format: MP3 or WAV
• Duration: Under 10 seconds (shorter is better)
• File size: Under 1 MB
• Clear audio quality (no background noise)

Tip: Use free tools like Audacity or online audio editors to trim and convert your file. Avoid copyrighted music unless it’s for personal use only.

Upload the File

In the sound settings, look for an option like “Custom Ringtone” or “Upload Sound.” Tap it, then select your audio file from your phone’s storage. The app will upload and process the file.

Test and Save

Once uploaded, tap to preview the sound. If it plays correctly, save it as your new doorbell ring. The custom tone will now play when someone rings your doorbell.

Note: Custom sounds may not play on all devices. For example, if you use a HomeBase, the sound plays through its speaker, which may have limitations on file types or volume.

Step 5: Adjust Volume and Sensitivity

A great ringtone is useless if it’s too quiet or too loud. Eufy lets you fine-tune the volume and motion sensitivity to match your environment.

Change Chime Volume

In the sound settings, look for a “Volume” slider. Drag it left to lower the volume or right to increase it. Test different levels to find the sweet spot—loud enough to hear from another room, but not so loud it’s startling.

Adjust Motion Sensitivity

While not directly related to the ring sound, motion sensitivity affects when your doorbell alerts you. In the settings, find “Motion Detection” and adjust the sensitivity level. Higher sensitivity means more alerts (even from passing cars), while lower sensitivity reduces false alarms.

Set Quiet Hours (Do Not Disturb Mode)

If you don’t want to be disturbed at night or during meetings, enable “Do Not Disturb” mode. You can set a schedule (e.g., 10 PM to 7 AM) or turn it on manually. During this time, the doorbell won’t ring, but motion alerts may still appear on your phone.

These adjustments ensure your doorbell works exactly how you want—alerting you when it matters and staying quiet when it doesn’t.

Step 6: Sync with HomeBase (For Wired Models)

If you have a wired Eufy doorbell connected to a HomeBase, the chime plays through the HomeBase speaker. Here’s how to ensure everything syncs correctly.

Check HomeBase Connection

Make sure your HomeBase is powered on and connected to Wi-Fi. Open the Eufy app and confirm it appears under “Devices.” If not, re-pair it by following the setup instructions.

Test the Chime

Press the doorbell button or trigger a motion event. Listen for the sound from the HomeBase. If you don’t hear anything, check the volume settings on both the doorbell and HomeBase.

Update HomeBase Firmware

Outdated firmware can cause sync issues. In the app, go to HomeBase settings and check for updates. Install any available updates to ensure compatibility with your doorbell.

Tip: Place the HomeBase in a central location, like a hallway or living room, so the chime is audible throughout your home.

Step 7: Pair with Eufy Chime (Optional)

If you prefer a physical doorbell chime, consider adding a Eufy Chime to your setup. It plugs into a wall outlet and plays your selected ringtone when the doorbell is pressed.

Set Up the Chime

Plug the Eufy Chime into an outlet and open the Eufy app. Tap “+” and follow the pairing instructions. The app will guide you through connecting it to your doorbell.

Choose Chime Sound

Once paired, go to the Chime settings in the app. You can select a ringtone, adjust volume, and even set different sounds for different doorbells (if you have more than one).

This is a great option for homes where people may not always have their phones nearby.

Troubleshooting Common Issues

Even with the best setup, you might run into problems. Here’s how to fix the most common issues when changing your Eufy doorbell ring.

Ringtone Doesn’t Change

If your new sound isn’t playing, try these steps:

• Restart the Eufy app and reopen it.
• Reboot your doorbell (remove battery or power off for 10 seconds).
• Check that the correct device is selected in the app.
• Ensure your phone or HomeBase isn’t muted.

Custom Sound Won’t Upload

If your custom file won’t upload:

• Verify the file format (must be MP3 or WAV).
• Check the file size (must be under 1 MB).
• Trim the audio to under 10 seconds.
• Try a different file to rule out corruption.

No Sound from HomeBase

If the HomeBase isn’t playing the chime:

• Confirm the HomeBase is online in the app.
• Check volume settings on both devices.
• Update firmware on both doorbell and HomeBase.
• Re-pair the devices if necessary.

App Crashes or Freezes

If the Eufy app becomes unresponsive:

• Close and reopen the app.
• Clear the app cache (in phone settings).
• Update the app to the latest version.
• Restart your phone.

Most issues can be resolved with these simple fixes. If problems persist, contact Eufy support through the app or their website.

Tips for the Best Doorbell Experience

Now that your ring is customized, here are some pro tips to get the most out of your Eufy doorbell:

• Test regularly: Press your doorbell weekly to ensure the sound and alerts are working.
• Use multiple alerts: Pair your doorbell with smart lights or Alexa/Google Assistant for visual or voice alerts.
• Keep firmware updated: Check for updates monthly to access new features and security patches.
• Label custom sounds: If you upload multiple custom tones, name them clearly (e.g., “Dog Bark,” “Kids Laugh”).
• Consider neighbors: Avoid overly loud or repetitive sounds that might disturb others.

A well-configured doorbell doesn’t just alert you—it enhances your home’s security and convenience.

Conclusion

Changing the doorbell ring on your Eufy is a simple yet powerful way to personalize your smart home. Whether you choose a classic chime, a fun melody, or a custom sound, the process is straightforward with the Eufy Security app. From selecting preset tones to uploading your own audio, adjusting volume, and syncing with HomeBase or a physical chime, you now have all the tools to make your doorbell uniquely yours.

Remember to keep your device updated, test your settings regularly, and troubleshoot any issues promptly. With a little customization, your Eufy doorbell becomes more than just a security device—it’s a reflection of your style and a helpful part of your daily routine.

So go ahead, pick your favorite sound, and enjoy the satisfaction of a doorbell that truly fits your home.