How to Change Email Address on Eufy Account

Changing your email address on your Eufy account is simple and essential for account security and communication updates. This guide walks you through the entire process using the Eufy Security app or web portal, ensuring a smooth transition without losing access to your devices.

Key Takeaways

• Verify your new email first: Always confirm the new email address before updating to avoid losing account access.
• Use the Eufy Security app or web portal: Both platforms allow email changes, but the app is more convenient for most users.
• Check your spam folder: Verification emails from Eufy may land in spam, so monitor your inbox closely.
• Update linked devices: After changing your email, re-sync smart home devices to ensure seamless connectivity.
• Enable two-factor authentication (2FA): Boost security by activating 2FA after updating your email.
• Contact support if stuck: Eufy’s customer service can assist if you face issues during the process.
• Keep login details secure: Never share your new email or password with untrusted sources.

How to Change Email Address on Eufy Account

Keeping your Eufy account up to date is crucial—especially when it comes to your email address. Whether you’re switching providers, consolidating inboxes, or enhancing security, knowing how to change email address on Eufy account ensures you stay connected to your smart home devices. The good news? It’s a straightforward process that takes just a few minutes.

In this comprehensive guide, you’ll learn exactly how to update your email address using both the Eufy Security mobile app and the web portal. We’ll walk you through each step, share practical tips to avoid common pitfalls, and explain what to do if things don’t go as planned. By the end, you’ll have full control over your account settings and peace of mind knowing your Eufy devices are securely linked to the right email.

Why You Might Need to Change Your Eufy Email Address

There are several common reasons why users want to change their email on their Eufy account:

• Email provider change: You may have switched from Gmail to Outlook or another service.
• Security concerns: If your old email was compromised, updating it helps protect your smart home data.
• Account consolidation: You might be streamlining multiple accounts under one primary email.
• Work vs. personal separation: Some users prefer using a personal email instead of a work one for home devices.
• Typo correction: If you entered your email incorrectly during setup, now’s the time to fix it.

Regardless of your reason, Eufy makes it easy to update your email—without losing access to your cameras, doorbells, or other devices.

Before You Begin: Important Preparations

Before diving into the steps, take a moment to prepare. A little prep work saves time and prevents frustration later.

1. Confirm Access to Your New Email

Make sure you can log in to the new email address. You’ll need to verify the change via a confirmation link sent by Eufy, so access is essential.

2. Ensure You’re Logged Into Your Eufy Account

Open the Eufy Security app or go to the web portal and confirm you’re signed in. If not, log in using your current credentials.

3. Update the Eufy App (If Needed)

Using an outdated app version can cause glitches. Check your device’s app store and install any available updates for the Eufy Security app.

4. Note Your Device Names and Locations

While changing your email won’t affect your devices, it’s smart to jot down their names and locations. This helps if you need to re-sync them later.

5. Have Your Password Ready

You may be asked to re-enter your password during the process, so keep it handy.

Method 1: Changing Email via the Eufy Security App (Recommended)

The Eufy Security app is the most convenient way to update your email. It’s user-friendly, fast, and works on both iOS and Android devices.

Step 1: Open the Eufy Security App

Launch the app on your smartphone or tablet. Make sure you’re logged into your account.

Step 2: Go to the Profile Section

Tap the Profile icon, usually located in the bottom-right corner of the screen. It looks like a person or silhouette.

Step 3: Select “Account Settings”

Scroll down and tap on Account Settings. This section contains options for managing your login details, security, and notifications.

Step 4: Tap “Email Address”

Look for the Email Address field. Tap on it to begin the update process.

Step 5: Enter Your New Email

Type in the new email address carefully. Double-check for typos—especially in the domain (e.g., @gmail.com vs. @gmal.com).

Step 6: Confirm Your Password

For security, Eufy will ask you to re-enter your account password. Type it in and tap Confirm.

Step 7: Check Your New Email for a Verification Link

Eufy will send a verification email to your new address. Open your email app and look for a message from no-reply@eufylife.com or eufy@eufylife.com.

Step 8: Click the Verification Link

Tap the link inside the email. This confirms that you own the new email address. If you don’t see the email, check your spam or junk folder.

Step 9: Return to the App and Confirm

Once verified, return to the Eufy app. The email field should now show your new address. You may see a confirmation message like “Email updated successfully.”

Step 10: Test Your Login

Log out of the app and sign back in using your new email and existing password. This ensures everything works correctly.

Method 2: Changing Email via the Eufy Web Portal

If you prefer using a computer, the Eufy web portal offers the same functionality. Here’s how to do it:

Step 1: Visit the Eufy Security Website

Go to mysecurity.eufylife.com in your browser.

Step 2: Log Into Your Account

Enter your current email and password. Click Sign In.

Step 3: Navigate to Account Settings

Click on your profile icon (usually in the top-right corner) and select Account Settings from the dropdown menu.

Step 4: Find the Email Field

Scroll down to the Email Address section. Click the Edit button (often represented by a pencil icon).

Step 5: Enter Your New Email

Type the new email address in the field. Again, double-check for accuracy.

Step 6: Re-enter Your Password

For verification, you’ll need to input your current password. Click Save or Update.

Step 7: Check Your New Email

Open your new email inbox and look for a message from Eufy. It will contain a verification link.

Step 8: Click the Verification Link

Open the email and click the link to confirm the change. This step is critical—without it, the update won’t take effect.

Step 9: Refresh the Web Portal

Return to the Eufy website and refresh the page. Your new email should now be displayed.

Step 10: Test the Login

Sign out and sign back in using your new email to confirm the change was successful.

What to Do After Changing Your Email

Once your email is updated, take a few extra steps to ensure everything runs smoothly.

1. Update Notification Settings

Go to Notifications in the app or web portal. Make sure alerts for motion detection, doorbell rings, and system updates are enabled for your new email.

2. Re-sync Your Devices (If Needed)

In rare cases, devices may lose connection after an email change. If you notice offline cameras or delayed alerts:

• Open the Eufy app.
• Go to Devices.
• Tap the three dots next to a device and select Reconnect.
• Follow the on-screen prompts to re-establish the link.

3. Enable Two-Factor Authentication (2FA)

Boost your account security by turning on 2FA:

• Go to Account Settings.
• Tap Security.
• Select Two-Factor Authentication.
• Follow the setup instructions using an authenticator app or SMS.

4. Update Shared Users (If Applicable)

If you’ve shared access to your Eufy devices with family or roommates, let them know about the email change. They don’t need to update anything, but it’s good practice to inform them.

5. Save Your New Login Details

Store your new email and password in a secure password manager. Avoid writing them down on paper or saving them in unsecured notes.

Troubleshooting Common Issues

Even with careful steps, you might run into problems. Here’s how to fix the most common ones.

Issue 1: Verification Email Not Received

If you don’t see the verification email:

• Check your spam, junk, or promotions folder.
• Wait up to 15 minutes—sometimes emails are delayed.
• Add no-reply@eufylife.com to your safe senders list.
• Try resending the verification email from the app or web portal.

Issue 2: “Invalid Email” Error

This usually means:

• The email format is incorrect (e.g., missing @ symbol).
• The email is already linked to another Eufy account.
• There’s a typo in the domain (e.g., @gmail.con).

Double-check the address and ensure it’s not used elsewhere.

Issue 3: Can’t Log In After Changing Email

If you’re locked out:

• Ensure you’re using the new email and correct password.
• Try resetting your password via the “Forgot Password” link.
• Clear your browser cache or reinstall the app.
• Contact Eufy support if the issue persists.

Issue 4: Devices Go Offline

Sometimes, devices disconnect after an email change. To fix:

• Restart your router and devices.
• Reconnect each device through the app.
• Ensure your Wi-Fi signal is strong near each device.

Issue 5: App Crashes or Freezes

If the app becomes unresponsive:

• Close and reopen the app.
• Update to the latest version.
• Restart your phone or tablet.
• Reinstall the app if necessary.

Tips for a Smooth Email Change

Follow these best practices to avoid headaches:

• Use a reliable email provider: Choose Gmail, Outlook, or iCloud for better deliverability.
• Change during low-usage hours: Avoid peak times when servers might be busy.
• Keep your old email active temporarily: Don’t delete the old account until you’re sure the new one works.
• Test device alerts: Trigger a motion alert to confirm notifications are working.
• Document the change: Note the date and new email in a secure place.

Why Email Security Matters for Eufy Users

Your email is the gateway to your smart home. If compromised, hackers could:

• Access live camera feeds.
• Disable security alerts.
• Change account settings.
• Lock you out of your devices.

By keeping your email updated and secure, you protect your privacy and maintain control over your Eufy ecosystem. Regular updates—like changing your email when needed—are a key part of smart home hygiene.

Final Thoughts

Changing your email address on your Eufy account is a simple yet important task. Whether you use the mobile app or web portal, the process is quick and secure when done correctly. By following this guide, you’ve not only updated your contact information but also taken a proactive step in safeguarding your smart home.

Remember to verify your new email, test your login, and check that all devices are functioning properly. And don’t forget to enable two-factor authentication for added protection.

With your new email in place, you can enjoy uninterrupted access to your Eufy cameras, doorbells, and sensors—all while keeping your data safe and your home secure.