How to Change Email on Eufy

Changing your email on Eufy is simple and essential for account security and communication. This guide walks you through every step, from logging in to confirming your new email, with tips to avoid common mistakes.

Key Takeaways

• Access your Eufy account via the app or website: You can change your email using the Eufy Security app on mobile or the Eufy website on a computer.
• Verify your identity before making changes: Eufy requires password confirmation to protect your account from unauthorized access.
• Use a valid and accessible email address: Ensure your new email is active so you can receive confirmation links and account notifications.
• Check spam or junk folders for verification emails: Sometimes Eufy’s confirmation messages end up in spam, so always double-check.
• Update linked devices and services: After changing your email, re-sync any smart home integrations like Alexa or Google Home.
• Contact support if you encounter issues: Eufy’s customer service can help if you’re locked out or face technical problems.
• Keep your login details secure: Never share your password or verification codes with anyone.

How to Change Email on Eufy: A Complete Step-by-Step Guide

Whether you’ve switched email providers, want to use a more secure address, or simply made a typo during sign-up, knowing how to change email on Eufy is a must-have skill for any Eufy Security user. Your email is the primary way Eufy communicates with you—sending alerts, firmware updates, and account notifications. Keeping it up to date ensures you never miss important information about your home security system.

In this comprehensive guide, we’ll walk you through the entire process of updating your email address on Eufy, whether you’re using the mobile app or the web portal. We’ll cover everything from logging in to confirming your new email, plus troubleshooting tips and best practices to keep your account safe. By the end, you’ll be able to change your email with confidence—no technical expertise required.

Why You Might Need to Change Your Eufy Email

There are several common reasons why someone might want to change their email on Eufy:

• Switching email providers: You may have moved from Gmail to Outlook, or started using a new work email.
• Security concerns: If your old email was compromised, updating it helps protect your Eufy account.
• Typo during registration: A simple mistake like “gamil.com” instead of “gmail.com” can cause delivery issues.
• Shared or outdated email: If you used a family or old email no longer in use, it’s time to update.
• Better organization: Using a dedicated email for smart home devices keeps your inbox clean.

No matter your reason, Eufy makes it relatively easy to update your email—but it’s important to follow the steps carefully to avoid getting locked out of your account.

Before You Begin: Important Preparations

Before you start the process of changing your email on Eufy, take a few minutes to prepare. This will save you time and prevent frustration down the line.

1. Ensure You Have Access to Your Current Email

Even though you’re changing your email, Eufy may still send a confirmation or notification to your current address. Make sure you can log in to it during the process.

2. Choose a New, Reliable Email Address

Pick an email that you check regularly and that isn’t likely to change soon. Avoid temporary or disposable email services, as they can cause issues with account recovery.

3. Have Your Password Ready

You’ll need to confirm your identity by entering your current password. If you’ve forgotten it, reset it first using the “Forgot Password” option.

4. Update Your Device

Make sure your Eufy Security app is updated to the latest version. Older versions may not support all features or could have bugs that interfere with account changes.

5. Check Your Internet Connection

A stable Wi-Fi or mobile data connection is essential. A weak signal could cause the process to fail or time out.

How to Change Email on Eufy Using the Mobile App

The Eufy Security app is the most convenient way to manage your account on the go. Here’s how to change your email using your smartphone or tablet.

Step 1: Open the Eufy Security App

Launch the app on your iOS or Android device. If you’re not already logged in, enter your current email and password to access your account.

Step 2: Go to the Account Settings

Tap the profile icon (usually in the top-right corner) or navigate to the Menu (three horizontal lines). Look for an option labeled Account, Profile, or Settings.

Step 3: Select “Email” or “Change Email”

Scroll through the account settings until you find the email field. It may be listed as “Email Address” or “Login Email.” Tap on it to edit.

Step 4: Enter Your New Email Address

Type in the new email address carefully. Double-check for typos—especially in the domain (like .com vs .net). Eufy will not auto-correct this, and a mistake could prevent you from receiving confirmation emails.

Step 5: Confirm Your Password

For security, Eufy will ask you to re-enter your current password. This step verifies that you’re the legitimate account owner. Enter it accurately and tap Confirm or Continue.

Step 6: Check Your New Email for a Verification Link

Eufy will send a confirmation email to your new address. Open your email app and look for a message from no-reply@eufylife.com or a similar Eufy domain. The subject line will typically say something like “Verify Your New Email Address.”

Step 7: Click the Verification Link

Open the email and tap the verification link inside. This will redirect you to a confirmation page. If the link doesn’t work, copy and paste it into your browser.

Step 8: Return to the App and Confirm

Once you’ve verified the email, return to the Eufy app. The change should be reflected immediately. You may see a success message or notification confirming the update.

Step 9: Log Out and Back In (Optional but Recommended)

To ensure everything is working properly, log out of the app and log back in using your new email and existing password. This confirms that the change is active and your account is accessible.

How to Change Email on Eufy Using the Website

If you prefer using a computer, you can also change your email through the Eufy website. The process is similar but uses a web browser instead of the mobile app.

Step 1: Visit the Eufy Website

Go to https://mysecurity.eufylife.com in your preferred browser (Chrome, Safari, Firefox, etc.).

Step 2: Log In to Your Account

Enter your current email and password. If you’re already logged in, skip to the account settings.

Step 3: Navigate to Account Settings

Click on your profile icon or username in the top-right corner. Select Account Settings or Profile from the dropdown menu.

Step 4: Edit Your Email Address

Find the email field and click the Edit or Change button next to it. Enter your new email address.

Step 5: Confirm Your Password

As with the app, you’ll need to enter your current password to authorize the change. This is a security measure to prevent unauthorized access.

Step 6: Check Your New Email for Verification

Eufy will send a verification email to your new address. Open your email client and look for the message. It may take a few minutes to arrive.

Step 7: Click the Verification Link

Open the email and click the link provided. This will confirm your new email and update your account.

Step 8: Refresh the Page and Verify the Change

Return to the Eufy website and refresh the account settings page. Your new email should now be displayed. Log out and back in to confirm everything works.

Tips for a Smooth Email Change Process

Changing your email on Eufy is usually straightforward, but a few smart habits can make the process even smoother.

Use a Strong, Unique Password

While changing your email, consider updating your password too—especially if you haven’t changed it in a while. Use a mix of uppercase, lowercase, numbers, and symbols.

Enable Two-Factor Authentication (2FA)

For added security, turn on 2FA in your Eufy account settings. This requires a code from your phone when logging in from a new device.

Keep a Record of Your Login Details

Store your new email and password in a secure password manager. Avoid writing them down on paper or saving them in unencrypted files.

Update Linked Smart Home Devices

If you’ve connected Eufy to Alexa, Google Home, or Apple HomeKit, you may need to re-link your account after changing your email. Check each platform to ensure notifications and controls still work.

Monitor for Account Alerts

After the change, watch for any unexpected login attempts or alerts. If something seems off, contact Eufy support immediately.

Troubleshooting Common Issues

Even with careful preparation, things don’t always go as planned. Here’s how to handle some common problems when changing your email on Eufy.

Problem: Verification Email Not Received

Solution: First, check your spam or junk folder. Eufy emails sometimes get filtered. If it’s not there, wait 10–15 minutes—delivery can be delayed. Still nothing? Go back to the app or website and resend the verification email. Make sure you entered the correct address.

Problem: “Invalid Email” or “Email Already in Use” Error

Solution: Double-check the email format (e.g., name@domain.com). If it says the email is already in use, it may be registered to another Eufy account. Try a variation or use a different address.

Problem: Can’t Log In After Changing Email

Solution: Ensure you’re using the new email and your existing password. If you’re still locked out, use the “Forgot Password” feature to reset it. You’ll receive a reset link at your new email.

Problem: App Crashes or Freezes During the Process

Solution: Close the app completely and restart it. If the issue persists, update the app or reinstall it. Also, check your device’s storage and internet connection.

Problem: Old Email Still Receiving Notifications

Solution: This can happen if the change wasn’t fully processed. Log in to your account and verify the email is updated. If not, repeat the steps. Also, check if you have multiple accounts or devices linked.

Security Best Practices After Changing Your Email

Once your email is updated, take a few extra steps to keep your Eufy account secure.

Review Account Activity

Check your login history in the Eufy app or website. Look for any unfamiliar devices or locations. If you see something suspicious, change your password immediately.

Update Recovery Options

Add a backup email or phone number in your account settings. This helps with account recovery if you ever lose access.

Regularly Update Your Password

Aim to change your password every 6–12 months. Avoid reusing passwords from other sites.

Be Wary of Phishing Emails

After changing your email, you may receive fake “confirmation” emails from scammers. Always verify the sender’s address and never click links in suspicious messages.

When to Contact Eufy Support

Most email changes go smoothly, but if you’re stuck, don’t hesitate to reach out to Eufy’s customer support.

Contact them if:

• You’re locked out of your account and can’t reset your password.
• The verification email never arrives, even after multiple attempts.
• You receive an error message you don’t understand.
• You suspect unauthorized access to your account.

You can contact Eufy support through:

• Live chat: Available on the Eufy website during business hours.
• Email: support@eufylife.com
• Phone: Check the Eufy website for regional support numbers.
• Help Center: Visit https://support.eufylife.com for FAQs and guides.

Have your account details ready, including your old and new email addresses, when you contact them.

Conclusion

Changing your email on Eufy is a quick and important task that ensures you stay connected to your home security system. Whether you’re using the mobile app or the website, the process is simple—just follow the steps, verify your new email, and double-check everything works.

By keeping your email up to date, you protect your account, receive timely alerts, and maintain seamless access to your Eufy devices. And with the security tips and troubleshooting advice in this guide, you’ll be prepared for any hiccups along the way.

Now that you know how to change email on Eufy, take a few minutes to review your account settings and make sure everything is current. Your peace of mind is worth it.