How to Change Eufy Camera Wifi

This guide walks you through how to change Eufy camera WiFi with clear, easy-to-follow steps. Whether you’ve moved, upgraded your router, or changed networks, you’ll get your Eufy camera back online in no time.

Key Takeaways

• Prepare your new WiFi details: Have your network name (SSID) and password ready before starting the process.
• Use the Eufy Security app: All WiFi changes are managed through the official app on your smartphone or tablet.
• Reset the camera if needed: If the camera isn’t connecting, a factory reset may be required to clear old network settings.
• Ensure strong signal strength: Place the camera within range of your router during setup to avoid connection drops.
• Follow on-screen prompts carefully: The app guides you through each step—don’t skip any to prevent errors.
• Test the connection after setup: Verify live video and motion alerts work to confirm a successful WiFi change.
• Contact support if issues persist: Eufy’s customer service can help with advanced troubleshooting.

Introduction: Why You Might Need to Change Your Eufy Camera WiFi

Changing your home WiFi network is more common than you might think. Maybe you’ve moved to a new house, upgraded to a faster internet plan, or simply switched to a new router with better coverage. Whatever the reason, one thing is certain: your Eufy security camera needs to reconnect to the new network to keep working properly.

If you’ve ever wondered, “How do I change my Eufy camera WiFi?”—you’re not alone. Many users find the process a bit confusing at first, especially if they’re not tech-savvy. But don’t worry. With the right guidance, updating your Eufy camera’s WiFi settings is straightforward and can be done in under 15 minutes.

In this comprehensive guide, you’ll learn exactly how to change Eufy camera WiFi, whether you’re using a Eufy Indoor, Outdoor, Doorbell, or Floodlight camera. We’ll walk you through every step—from preparing your new network details to testing the final connection. You’ll also get practical tips to avoid common pitfalls and troubleshoot issues if something goes wrong.

By the end of this guide, you’ll be confident in managing your Eufy camera’s network settings anytime your WiFi changes. Let’s get started!

What You’ll Need Before You Begin

Before diving into the setup process, it’s important to gather everything you’ll need. Having these items ready will save you time and frustration.

Your New WiFi Network Information

Make sure you have the following details for your new WiFi network:
– The exact network name (also called SSID)
– The WiFi password (case-sensitive)
– Whether the network is 2.4GHz or 5GHz (most Eufy cameras only support 2.4GHz)

Pro Tip: Eufy cameras typically only work on 2.4GHz networks. If your router broadcasts both 2.4GHz and 5GHz under the same name, you may need to temporarily separate them or ensure your phone connects to the 2.4GHz band during setup.

A Smartphone or Tablet with the Eufy Security App

The Eufy Security app is essential for managing your camera. Make sure it’s installed and updated to the latest version. You’ll also need to be logged into your Eufy account.

Access to Your Eufy Camera

You’ll need physical access to the camera, especially if a reset is required. For outdoor or hard-to-reach cameras, consider using a ladder or asking for help.

A Stable Internet Connection

Your phone should be connected to the new WiFi network during setup. Avoid using mobile data, as this can interfere with the process.

Optional: A Paperclip or Pin

Some Eufy models require a reset button to be pressed with a small tool. Keep a paperclip or SIM ejector pin handy just in case.

Step 1: Open the Eufy Security App

The first step in changing your Eufy camera WiFi is launching the Eufy Security app on your smartphone or tablet.

Launch the App and Log In

Open the app and log in using your Eufy account credentials. If you don’t have an account, you’ll need to create one before proceeding.

Ensure Your Phone Is Connected to the New WiFi

Go to your phone’s WiFi settings and connect to the new network you want the camera to use. This is critical—the app needs to communicate with the camera over the same network.

Note: If your phone is on mobile data or a different WiFi network, the setup may fail.

Check for App Updates

Before starting, make sure the Eufy Security app is up to date. Outdated versions can cause compatibility issues. You can check for updates in your device’s app store.

Step 2: Locate Your Camera in the App

Once the app is open and you’re connected to the new WiFi, it’s time to find your camera.

Go to the Device List

Tap on the “Devices” tab at the bottom of the screen. You should see a list of all your Eufy cameras and security devices.

Select the Camera You Want to Update

Tap on the camera whose WiFi you want to change. This will open the camera’s live view and settings menu.

Check the Current Connection Status

Look for a signal strength indicator or connection status. If the camera is offline, it may already be disconnected from the old network.

Step 3: Access Camera Settings

Now that you’ve selected your camera, you need to access its settings to begin the WiFi change process.

Tap the Gear Icon

In the top-right corner of the camera’s live view screen, tap the gear (settings) icon. This opens the camera’s configuration menu.

Navigate to Network Settings

Scroll down and look for an option like “Wi-Fi Settings,” “Network,” or “Connection.” The exact wording may vary depending on your camera model.

Choose “Change Wi-Fi” or “Reconnect to Wi-Fi”

Tap on the option to change or reconnect to a new WiFi network. The app will now guide you through the setup process.

Step 4: Put Your Camera in Pairing Mode

To connect to a new network, your Eufy camera needs to enter pairing mode. This allows it to scan for available WiFi networks.

Follow the On-Screen Instructions

The app will prompt you to put the camera in pairing mode. This usually involves pressing and holding a button on the camera.

Locate the Reset or Pair Button

On most Eufy cameras, there’s a small button on the side or back. Use a paperclip or pin to press and hold it for 3–5 seconds until you hear a voice prompt or see a light flash.

Example: On the Eufy Indoor Cam C16, press and hold the reset button for 5 seconds until the status light blinks blue.

Wait for Confirmation

Once in pairing mode, the camera will emit a sound (like “Ready to connect”) and the light will blink. The app will detect this and proceed to the next step.

Step 5: Select Your New WiFi Network

Now it’s time to connect your camera to the new WiFi network.

Wait for the App to Scan for Networks

The Eufy app will automatically scan for available WiFi networks in range. This may take 10–20 seconds.

Choose Your Network from the List

Tap on your new WiFi network name (SSID) from the list. Make sure you select the correct one—especially if you have multiple networks (e.g., “HomeWiFi” vs. “HomeWiFi_5G”).

Enter the WiFi Password

Carefully type in your WiFi password. Double-check for typos, capital letters, and special characters. A single mistake can prevent connection.

Tip: If you’re unsure about the password, check your router or ask someone who set it up.

Step 6: Wait for the Camera to Connect

After entering the password, the app will send the network details to the camera. Now, you just need to wait.

Monitor the Connection Process

The app will show a progress bar or status message like “Connecting…” or “Setting up network.” This usually takes 30–60 seconds.

Watch for Success or Error Messages

If successful, you’ll see a confirmation like “Connected” or “Setup Complete.” If it fails, you’ll get an error message with troubleshooting tips.

Do Not Interrupt the Process

Avoid closing the app, turning off your phone, or moving the camera during this time. Interrupting the connection can cause it to fail.

Step 7: Test the New Connection

Once the camera connects, it’s important to verify everything is working correctly.

Check Live Video Feed

Return to the camera’s live view in the app. You should see a clear, real-time video stream. If the image is blurry or delayed, the signal may be weak.

Test Motion Detection

Walk in front of the camera to trigger motion detection. You should receive a notification on your phone within a few seconds.

Review Recording and Alerts

Check that recordings are being saved and that alerts are working. Go to the “Events” tab to see recent activity.

Verify Night Vision and Audio

If your camera has night vision or two-way audio, test these features to ensure full functionality.

What If the Camera Won’t Connect? Troubleshooting Tips

Sometimes, despite following all steps, your Eufy camera may fail to connect to the new WiFi. Here’s how to fix common issues.

Issue 1: Camera Not Appearing in Pairing Mode

If the app doesn’t detect the camera in pairing mode:
– Make sure you held the reset button long enough (usually 5 seconds).
– Try pressing the button again and wait for the voice prompt.
– Ensure the camera is powered on and within range of your phone.

Issue 2: Wrong WiFi Band (5GHz vs. 2.4GHz)

Most Eufy cameras only support 2.4GHz networks. If your router uses 5GHz by default:
– Log into your router’s admin panel.
– Temporarily disable the 5GHz band or rename the 2.4GHz network to something distinct (e.g., “HomeWiFi_2.4”).
– Reconnect your phone to the 2.4GHz network and retry setup.

Issue 3: Weak WiFi Signal

If the camera is too far from the router:
– Move the camera closer during setup.
– Use a WiFi extender to boost signal strength.
– Consider relocating the router or using a mesh network system.

Issue 4: Incorrect Password

Double-check the WiFi password. Even one wrong character will prevent connection. Try retyping it slowly or copying it from a trusted source.

Issue 5: App or Firmware Out of Date

Ensure both the Eufy Security app and your camera’s firmware are updated:
– Go to the App Store or Google Play to update the app.
– In the camera settings, check for firmware updates under “Device Info” or “System.”

Issue 6: Camera Needs a Factory Reset

If all else fails, perform a factory reset:
– Press and hold the reset button for 10–15 seconds until the camera restarts.
– This clears all settings, including the old WiFi network.
– Re-add the camera as if it were new.

How to Perform a Factory Reset (If Needed)

A factory reset is a last resort but often solves stubborn connection issues.

Locate the Reset Button

Find the small reset button on your camera. It’s usually on the side or bottom and requires a paperclip to press.

Press and Hold for 10–15 Seconds

Hold the button until the camera restarts—this may take up to 30 seconds. You’ll hear a voice prompt like “Factory reset complete.”

Re-add the Camera in the App

After resetting, the camera will appear as a new device. Follow the initial setup process to add it and connect to your new WiFi.

Warning: A factory reset erases all settings, including recordings and motion zones. Back up any important data first.

Tips for a Smooth WiFi Change Experience

To make the process as easy as possible, keep these best practices in mind.

Change WiFi During the Day

Avoid changing settings at night when lighting is poor or you’re tired. Daylight makes it easier to see buttons and read screens.

Keep Your Phone Close to the Camera

During setup, stay within 10–15 feet of the camera to ensure a strong Bluetooth and WiFi signal.

Use a Strong, Stable WiFi Network

Avoid public or congested networks. Use your home network with a strong password and good coverage.

Write Down Your WiFi Details

Keep your SSID and password written down or saved in a secure note app. This prevents frustration if you forget them mid-process.

Update Regularly

Check for app and firmware updates monthly. Eufy frequently releases improvements that enhance connectivity and security.

Conclusion: Stay Connected with Confidence

Changing your Eufy camera WiFi doesn’t have to be stressful. With the right preparation and step-by-step guidance, you can update your camera’s network settings quickly and reliably. Whether you’re moving, upgrading your internet, or just troubleshooting, this process ensures your home security stays active and effective.

Remember to always use the Eufy Security app, double-check your WiFi details, and test the connection afterward. If you run into issues, don’t hesitate to try a factory reset or reach out to Eufy support.

By following this guide, you’ve taken an important step in maintaining a smart, secure home. Your Eufy camera is now ready to keep watch—on your new network and beyond.