How to Change Eufy Chime Sound

This guide walks you through how to change Eufy chime sound on various models, including Eufy Security Video Doorbell and Chime Pro. You’ll learn to customize tones, adjust volume, sync devices, and fix common issues—all in minutes.

Key Takeaways

• Access the Eufy Security app: All chime sound changes are made through the app, not physical buttons.
• Choose from multiple tones: Select from classic chimes, melodies, or seasonal sounds depending on your model.
• Adjust volume and repeat settings: Control how loud and how many times the chime plays.
• Sync with Chime Pro or HomeBase: Ensure your doorbell pairs correctly with your chime device.
• Update firmware regularly: Keep your devices updated to access new sounds and features.
• Troubleshoot connection issues: Reset or re-pair devices if sounds don’t play or sync properly.
• Use silent mode for quiet times: Temporarily disable chimes during naps or nighttime.

Introduction: Why Customize Your Eufy Chime Sound?

Your Eufy doorbell does more than just alert you to visitors—it’s your home’s first line of smart security. But let’s be honest: hearing the same generic “ding-dong” every time someone rings can get old fast. That’s where changing your Eufy chime sound comes in. Whether you want a cheerful melody, a classic Westminster chime, or a seasonal holiday tune, Eufy gives you the power to personalize your doorbell experience.

In this complete guide, you’ll learn exactly how to change Eufy chime sound across different models, including the Eufy Security Video Doorbell (Wired and Battery), Chime Pro, and HomeBase 2 systems. We’ll walk you through the app settings, explain volume and repeat options, and help you troubleshoot common issues. By the end, you’ll have a doorbell that not only keeps your home safe but also matches your style and schedule.

No tech degree required—just your smartphone, the Eufy Security app, and about five minutes of your time.

What You’ll Need Before You Start

Before diving into the steps, make sure you have the following ready:

• Eufy Security app installed on your iOS or Android device (download from the App Store or Google Play if you haven’t already).
• Your Eufy doorbell and chime device (like Chime Pro or HomeBase 2) powered on and connected to Wi-Fi.
• Your smartphone logged into the same Eufy account used to set up the devices.
• A stable Wi-Fi connection—this ensures smooth communication between your doorbell and chime.

Pro tip: If you’re using a battery-powered doorbell, make sure it has at least 50% charge to avoid interruptions during setup.

Step 1: Open the Eufy Security App

The Eufy Security app is your control center for all things related to your smart home devices—including chime sounds. Here’s how to get started:

Launch the App

Tap the Eufy Security icon on your phone. If you’re not automatically logged in, enter your email and password. Make sure you’re using the same account linked to your doorbell and chime.

Check Device Status

Once inside, you’ll see a dashboard with all your connected devices. Look for your doorbell (e.g., “Front Door”) and your chime device (e.g., “Chime Pro” or “HomeBase 2”). Each should show a green dot or “Online” status. If any show “Offline,” troubleshoot the connection first (we’ll cover that later).

Navigate to Device Settings

Tap on your doorbell’s name or image to open its control panel. This is where you’ll find options for live view, recordings, motion detection, and—most importantly—chime settings.

Step 2: Locate the Chime Sound Settings

Now that you’re in the doorbell’s control panel, it’s time to find the chime customization options. The exact menu may vary slightly depending on your model, but the process is consistent.

Find the “Chime” or “Doorbell” Section

Scroll down until you see a section labeled “Chime,” “Doorbell Sound,” or “Chime Settings.” On some models, this might be under “Device Settings” or “Advanced Settings.” Tap to expand.

Identify Your Chime Device

If you have multiple chime devices (like a Chime Pro and a HomeBase 2), the app will list them separately. Select the one you want to customize. For example, if you have a Chime Pro plugged into your living room outlet, tap on that device.

Access Sound Options

Inside the chime settings, look for a button or toggle labeled “Chime Sound,” “Tone,” or “Ringtone.” This is your gateway to customization.

Step 3: Choose a New Chime Sound

Here’s the fun part—picking a new sound! Eufy offers a variety of tones to suit different moods and occasions.

Browse Available Tones

Tap the “Chime Sound” option to open a list of available tones. Depending on your model and firmware version, you may see options like:

• Classic Ding-Dong – The standard two-tone chime.
• Westminster – A four-note melody often found in traditional doorbells.
• Melody 1, Melody 2, etc. – Upbeat tunes or instrumental sounds.
• Holiday Themes – Seasonal sounds like jingle bells or spooky Halloween tones (available during updates).
• Silent Mode – Disables the chime entirely (useful for nighttime).

Note: Not all models support every tone. Battery doorbells may have fewer options than wired ones or those connected to HomeBase 2.

Preview the Sound

Before selecting, tap the play button next to each tone to hear a preview. This helps you avoid choosing a sound you might regret later (like that overly cheerful jingle at 6 a.m.).

Select and Confirm

Once you’ve found a tone you like, tap it to select. The app will usually show a checkmark or highlight the chosen option. Tap “Save” or “Apply” to confirm your choice.

Step 4: Adjust Volume and Repeat Settings

Changing the sound is great, but you’ll also want to control how loud it is and how many times it plays. Here’s how:

Set the Volume Level

In the same chime settings menu, look for a “Volume” slider. Drag it left to lower the volume or right to increase it. Most models offer 5–10 volume levels. Test it by ringing the doorbell (use the app’s “Test Chime” feature if available).

Tip: If you have hearing concerns or live in a noisy household, set the volume higher. For apartments or quiet homes, a lower setting may be more appropriate.

Choose Repeat Options

Some Eufy models allow you to set how many times the chime repeats. Look for a setting like “Repeat Chime” or “Chime Duration.” Options typically include:

• Once – Plays the tone one time.
• Twice – Repeats the chime after a short pause.
• Continuous (30 sec) – Keeps playing until someone answers or the timeout ends.

This is especially useful if you’re in another room and might miss a single chime.

Enable or Disable Chime

If you’re going to be home and don’t want interruptions, toggle the “Chime On/Off” switch to disable it temporarily. You’ll still receive mobile notifications, but no sound will play indoors.

Step 5: Sync with Chime Pro or HomeBase 2

If you’re using a Chime Pro or HomeBase 2, your doorbell needs to be properly paired to play sounds. Here’s how to ensure they’re synced:

Check Pairing Status

In the app, go to your doorbell settings and look for “Connected Devices” or “Chime Devices.” Your Chime Pro or HomeBase 2 should appear as “Paired” or “Connected.”

Re-Pair if Necessary

If the chime isn’t listed or shows “Not Connected,” you’ll need to re-pair it:

1. Unplug the Chime Pro or HomeBase 2 for 10 seconds, then plug it back in.
2. In the app, go to the chime device settings and tap “Reconnect” or “Pair Device.”
3. Follow the on-screen instructions to complete the pairing process.

Test the Connection

After pairing, ring the doorbell from the app or have someone press the button. The chime should play your selected tone at the correct volume. If not, check Wi-Fi strength and device placement.

Step 6: Update Firmware for New Sounds

Eufy regularly releases firmware updates that add new chime sounds and improve performance. Keeping your devices updated ensures you have access to the latest features.

Check for Updates

In the Eufy app, go to “More” > “Device Settings” > “Firmware Update.” The app will scan for available updates for your doorbell and chime devices.

Install Updates

If an update is available, tap “Update Now.” Make sure your devices are plugged in (for wired models) or well-charged (for battery models) during the process. Updates usually take 2–5 minutes.

Enjoy New Tones

After updating, return to the chime sound menu—you might find new options like holiday themes or custom melodies.

Advanced Tips for Customizing Your Chime Experience

Now that you’ve mastered the basics, here are some pro tips to enhance your Eufy chime setup:

Use Silent Mode During Sleep Hours

Set a schedule to automatically disable chimes at night. In the app, go to “Chime Settings” > “Schedule” and choose quiet hours (e.g., 10 PM to 7 AM). You’ll still get push notifications, but no noise indoors.

Assign Different Tones to Multiple Doorbells

If you have more than one Eufy doorbell (e.g., front and back), assign unique chime sounds to each. That way, you’ll instantly know which door someone is at.

Combine with Smart Lights

Use IFTTT or the Eufy app’s automation features to trigger smart lights when the doorbell rings. For example, make your hallway light flash blue when the chime plays.

Test Regularly

Every few weeks, test your chime to ensure it’s working. Batteries can drain, Wi-Fi can drop, and settings can reset after updates.

Troubleshooting Common Chime Issues

Even with the best setup, problems can happen. Here’s how to fix the most common issues when changing your Eufy chime sound:

Chime Doesn’t Play After Changing Sound

If your new tone doesn’t play, try these steps:

• Ensure the chime device is powered and online.
• Re-select the sound in the app and save again.
• Restart the Eufy app and your phone.
• Re-pair the doorbell with the chime device.

Sound Is Too Quiet or Too Loud

Adjust the volume slider in the chime settings. If the issue persists, check if the chime device is placed near walls or furniture that might muffle sound. Move it to a more open area.

Chime Plays Old Sound After Update

Sometimes updates reset settings. Go back to the chime sound menu and re-select your preferred tone. Save and test.

No Sound at All

If the chime doesn’t play any sound:

• Check if “Silent Mode” is accidentally enabled.
• Verify the chime device is plugged in and not in pairing mode.
• Reset the chime by holding the button for 10 seconds, then re-pair.
• Contact Eufy support if the issue continues.

Delayed or Choppy Sound

This is usually a Wi-Fi issue. Move your router closer to the chime device or use a Wi-Fi extender. Avoid placing the chime near microwaves or cordless phones, which can cause interference.

Conclusion: Make Your Doorbell Uniquely Yours

Changing your Eufy chime sound is a simple yet powerful way to personalize your smart home. Whether you prefer a classic chime, a festive holiday tune, or complete silence during nap time, the Eufy Security app puts full control in your hands. With just a few taps, you can enhance your doorbell’s functionality, improve accessibility, and add a touch of personality to your entryway.

Remember to keep your devices updated, test your settings regularly, and don’t hesitate to experiment with different tones. Your perfect chime sound is just a menu away. Now go ahead—ring in the change!