How to Change Eufy Vacuum Wifi

Changing your Eufy vacuum’s WiFi connection is simple with the right steps. This guide walks you through disconnecting, reconnecting, and troubleshooting your device to ensure a stable network link every time.

Key Takeaways

• Use the EufyHome app: All WiFi changes must be done through the official EufyHome app—no web interface or third-party tools.
• Ensure 2.4 GHz network: Eufy vacuums only support 2.4 GHz WiFi bands; 5 GHz networks won’t work.
• Reset if needed: If your vacuum won’t connect, a factory reset often solves stubborn connection issues.
• Stay close during setup: Keep your phone and vacuum within 3–5 feet of the router for the best signal during pairing.
• Update firmware regularly: Outdated firmware can cause connectivity problems—check for updates in the app.
• Reconnect after network changes: If you change your router, password, or SSID, you must reconfigure your vacuum’s WiFi.
• Use strong passwords: Avoid special characters like “&” or “%” in your WiFi password—they can interfere with pairing.

How to Change Eufy Vacuum Wifi: A Complete Step-by-Step Guide

If you’ve moved to a new home, upgraded your router, or simply changed your WiFi password, you’ll need to update your Eufy vacuum’s network settings. Don’t worry—it’s not as complicated as it sounds. With the right approach, changing your Eufy vacuum WiFi takes just a few minutes.

In this guide, we’ll walk you through every step of the process, from preparing your device to successfully reconnecting it to your new network. Whether you’re using a Eufy RoboVac, RoboVac G30, or any other Eufy robot vacuum model, these instructions apply universally. We’ll also cover common pitfalls, troubleshooting tips, and best practices to ensure a smooth experience.

By the end of this article, you’ll know exactly how to change Eufy vacuum WiFi like a pro—without frustration or confusion.

Why You Might Need to Change Your Eufy Vacuum’s WiFi

There are several reasons why you might need to update your Eufy vacuum’s WiFi connection:

• Moving to a new home: Your old network won’t be available, so your vacuum needs to connect to the new one.
• Router upgrade or replacement: New routers often come with different SSIDs or security settings.
• WiFi password change: If you’ve updated your network password for security, your vacuum won’t reconnect automatically.
• Network name (SSID) change: Even if the password stays the same, a new SSID means your vacuum can’t find the network.
• Switching to a new internet provider: This usually involves new equipment and network credentials.

No matter the reason, the process is the same: you’ll need to remove the old WiFi settings and reconfigure your vacuum with the new network information.

What You’ll Need Before Starting

Before you begin, make sure you have the following:

• Your Eufy vacuum cleaner – fully charged or plugged in.
• A smartphone or tablet – with the EufyHome app installed (available on iOS and Android).
• Your new WiFi network name (SSID) and password – double-check for accuracy.
• A stable 2.4 GHz WiFi network – Eufy vacuums do not support 5 GHz bands.
• Close proximity to your router – ideally within 3–5 feet during setup.

Having these ready will prevent interruptions and ensure a smooth setup process.

Step 1: Open the EufyHome App

The EufyHome app is the central hub for managing your Eufy devices. It’s where you’ll initiate the WiFi change process.

Launch the App

Open the EufyHome app on your smartphone or tablet. If you don’t have it installed, download it from the Apple App Store or Google Play Store. Make sure you’re logged into the same account you used when setting up your vacuum.

Check Device Status

Once the app opens, look for your vacuum on the home screen. It should appear with its current status—like “Charging,” “Cleaning,” or “Offline.” If it shows “Offline,” that’s normal if you’re about to change the WiFi.

Ensure App Is Updated

Go to your device’s app store and check if the EufyHome app has any pending updates. Using the latest version prevents bugs and ensures compatibility with your vacuum’s firmware.

Step 2: Remove the Current WiFi Connection

Before connecting to a new network, you need to disconnect your vacuum from the old one.

Go to Device Settings

Tap on your vacuum’s icon in the EufyHome app. This will open the device control screen. Look for a gear or settings icon—usually in the top-right corner—and tap it.

Find Network Settings

Scroll through the settings menu until you find an option like “WiFi Settings,” “Network,” or “Connection.” Tap on it.

Forget the Current Network

You’ll see your current WiFi network listed. Tap on it, then select “Forget Network” or “Remove Connection.” Confirm when prompted. This step clears the old WiFi credentials from your vacuum.

Tip: If you don’t see a “Forget Network” option, your vacuum may need to be reset first. We’ll cover that in Step 4.

Step 3: Put Your Vacuum in Pairing Mode

Now that the old network is removed, your vacuum needs to be ready to connect to the new one.

Locate the Reset or Pair Button

On most Eufy vacuums, there’s a small button labeled “Reset” or “Pair”—usually on the bottom or side of the unit. You may need to use a paperclip or SIM tool to press it.

Press and Hold the Button

Press and hold the button for 3–5 seconds until you hear a beep or see a light flash (usually blue or white). This indicates the vacuum is now in pairing mode and ready to connect to a new network.

Return to the App

Go back to the EufyHome app. The app should automatically detect that your vacuum is in pairing mode. If not, tap “Add Device” or “+” on the home screen and follow the prompts.

Step 4: Connect to the New WiFi Network

This is the core step where your vacuum links to your new network.

Select Your Vacuum Model

If prompted, choose your Eufy vacuum model from the list. The app will guide you through the setup process specific to your device.

Enter WiFi Credentials

When asked, enter your new WiFi network name (SSID) and password. Be extremely careful with spelling, capitalization, and special characters. Even a single typo can prevent connection.

Important: Eufy vacuums only work on 2.4 GHz networks. If your router broadcasts both 2.4 GHz and 5 GHz under the same name (a feature called “band steering”), your vacuum may fail to connect. To fix this, temporarily rename your 2.4 GHz network (e.g., “HomeWiFi_2.4”) so your vacuum can detect it clearly.

Wait for Connection

After entering the details, tap “Connect” or “Next.” The app will send the network information to your vacuum. This can take 30 seconds to 2 minutes. You’ll see a progress bar or status message like “Connecting…” or “Pairing…”

Confirm Success

Once connected, your vacuum will beep or flash a solid light (usually green or blue). The app will show a success message and return you to the device control screen. Your vacuum is now on the new WiFi network.

Step 5: Test the Connection

Don’t assume everything is working just because the app says so. Test the connection to be sure.

Run a Quick Clean

Tap the “Clean” or “Start” button in the app. Your vacuum should begin cleaning immediately. If it starts, the connection is working.

Check Remote Features

Try using other app features like scheduling, map viewing (if supported), or voice control via Alexa or Google Assistant. These require a stable WiFi connection.

Monitor Signal Strength

If your vacuum frequently goes offline or struggles to return to its dock, it may be too far from the router. Consider using a WiFi extender or moving the dock closer to the signal source.

Troubleshooting Common WiFi Issues

Even with careful setup, problems can occur. Here’s how to fix the most common issues.

Vacuum Won’t Connect to WiFi

Cause: Incorrect password, 5 GHz network, or weak signal.
Solution: Double-check your password. Ensure you’re using a 2.4 GHz network. Move closer to the router during setup. If needed, temporarily disable 5 GHz on your router.

App Says “Connection Failed”

Cause: Network congestion, firewall settings, or app glitches.
Solution: Restart your router and phone. Close and reopen the EufyHome app. Try the setup process again. If it persists, reset your vacuum (see below).

Vacuum Keeps Going Offline

Cause: Weak signal, interference, or outdated firmware.
Solution: Move the dock closer to the router. Avoid placing it near microwaves, cordless phones, or thick walls. Check for firmware updates in the app under “Device Settings” > “Firmware Update.”

Can’t Find “Forget Network” Option

Cause: Some older Eufy models don’t allow direct network removal.
Solution: Perform a factory reset. This clears all settings, including WiFi. See the next section for instructions.

How to Factory Reset Your Eufy Vacuum

If you’re stuck or the app isn’t cooperating, a factory reset is often the quickest fix.

Locate the Reset Button

Find the small reset button on your vacuum (usually on the bottom). You’ll need a paperclip or pin to press it.

Press and Hold

Press and hold the reset button for 10–15 seconds. You’ll hear a long beep or see a series of flashes. This indicates the reset is complete.

Reconnect from Scratch

After resetting, your vacuum will behave like it’s new. Open the EufyHome app, tap “Add Device,” and follow the full setup process—including WiFi pairing—as if it’s the first time.

Note: A factory reset erases all schedules, maps, and preferences. You’ll need to reconfigure these after reconnecting.

Tips for a Smooth WiFi Setup

Follow these best practices to avoid headaches:

• Use a simple WiFi password: Avoid spaces, quotes, or symbols like @, #, or %. Stick to letters and numbers if possible.
• Update your vacuum’s firmware: Go to the app > Device Settings > Firmware Update. Updated firmware improves connectivity and performance.
• Keep your phone close: During setup, stay within 3–5 feet of both the vacuum and router. Bluetooth and WiFi signals weaken with distance.
• Restart devices regularly: Power cycle your router, phone, and vacuum once a month to refresh connections.
• Use a dedicated 2.4 GHz network: If your router allows it, create a separate 2.4 GHz network just for smart devices. This reduces interference and improves reliability.

When to Contact Eufy Support

Most WiFi issues can be resolved with the steps above. But if you’ve tried everything and your vacuum still won’t connect, it’s time to reach out.

Contact Eufy customer support if:

• Your vacuum won’t enter pairing mode.
• The app crashes during setup.
• You see error messages like “Device Not Found” or “Authentication Failed” repeatedly.
• The vacuum connects but immediately disconnects.

You can contact Eufy via:

• Live chat: Available on the Eufy website (support.eufylife.com).
• Email: support@eufylife.com
• Phone: Check the website for regional support numbers.

Have your model number, app version, and router details ready to speed up the process.

Conclusion

Changing your Eufy vacuum’s WiFi doesn’t have to be stressful. With the EufyHome app, a stable 2.4 GHz network, and a little patience, you can update your connection in under 10 minutes. Remember to remove the old network, enter your new credentials carefully, and test the connection afterward.

If you run into trouble, don’t panic—most issues are fixable with a reset or router adjustment. And always keep your firmware updated for the best performance.

Now that you know how to change Eufy vacuum WiFi, you can confidently handle network changes, moves, or upgrades without losing control of your smart cleaning companion. Happy cleaning!