How to Change Internet Connection on Eufy Dot

Changing the internet connection on your Eufy Dot ensures seamless smart home performance. This guide walks you through the entire process—from preparation to troubleshooting—so your device stays connected to the right network.

Key Takeaways

• Always use the Eufy Security app: This is the only official way to manage your Eufy Dot’s Wi-Fi settings.
• Ensure your new network is 2.4GHz: Most Eufy Dot models only support 2.4GHz Wi-Fi, not 5GHz.
• Keep your phone close during setup: Your device needs to be within range of both the Eufy Dot and the Wi-Fi router.
• Reset if necessary: If you can’t connect, a factory reset may be required to start fresh.
• Use strong, simple passwords: Avoid special characters that might cause connection issues during setup.
• Update the app regularly: Newer app versions include bug fixes and improved connectivity features.
• Check router settings: Firewalls or MAC filtering can block your Eufy Dot from connecting.

How to Change Internet Connection on Eufy Dot: A Complete Step-by-Step Guide

If you’ve recently moved, upgraded your Wi-Fi plan, or simply want to connect your Eufy Dot to a different network, you’re in the right place. Changing the internet connection on your Eufy Dot might seem tricky at first, but with the right steps, it’s actually quite straightforward. Whether you’re switching from one Wi-Fi network to another or reconnecting after a router reset, this guide will walk you through the entire process—safely and efficiently.

In this comprehensive how-to guide, you’ll learn exactly how to change the internet connection on your Eufy Dot using the official Eufy Security app. We’ll cover everything from preparing your device and network to troubleshooting common issues. By the end, your Eufy Dot will be back online, streaming securely, and ready to protect your home.

Let’s get started!

What Is the Eufy Dot?

Before diving into the steps, it’s helpful to understand what the Eufy Dot is. The Eufy Dot is a compact, smart indoor security camera designed by Eufy, a brand known for its home security products. It offers features like 1080p HD video, two-way audio, night vision, motion detection, and cloud or local storage options. Unlike some other smart cameras, the Eufy Dot emphasizes privacy—many models store footage locally on a microSD card, reducing reliance on cloud services.

To function properly, the Eufy Dot needs a stable Wi-Fi connection. Whether you’re using it to monitor your baby, check on pets, or keep an eye on your front door, a reliable internet connection ensures real-time alerts and smooth video streaming. That’s why knowing how to change the internet connection on your Eufy Dot is essential—especially if your network changes.

Why You Might Need to Change the Wi-Fi Connection

There are several common reasons why you might need to update your Eufy Dot’s Wi-Fi settings:

• Moving to a new home: Your new location likely has a different router and network name (SSID).
• Upgrading your internet plan: New routers or mesh systems may require reconfiguration.
• Network name or password change: If your Wi-Fi credentials have been updated, your Eufy Dot won’t connect automatically.
• Switching from 5GHz to 2.4GHz: Some users accidentally connect to a 5GHz band, which isn’t supported by most Eufy Dot models.
• Router replacement: A new router means new settings, even if the network name stays the same.

No matter the reason, the process remains largely the same. The key is using the Eufy Security app and following the correct sequence.

Before You Begin: Preparation Checklist

Before changing the internet connection on your Eufy Dot, take a few minutes to prepare. This will save you time and prevent common mistakes.

1. Confirm Your Eufy Dot Model

Not all Eufy cameras are identical. While most Eufy Dot models (like the Eufy Indoor Cam 2K or Eufy SoloCam S220) support Wi-Fi setup via the app, some older versions may have slight differences. Check the model number on the bottom of your device or in the Eufy app under “Device Settings.”

2. Ensure Your Phone Is Ready

You’ll need a smartphone or tablet with the Eufy Security app installed. Make sure:

• The app is updated to the latest version (check the App Store or Google Play).
• Your phone is connected to the same Wi-Fi network you want to connect your Eufy Dot to.
• Bluetooth is turned on (required for initial pairing).

3. Verify Your Wi-Fi Network

Eufy Dot cameras typically only support 2.4GHz Wi-Fi networks. If your router broadcasts both 2.4GHz and 5GHz under the same name (a feature called “band steering”), your phone might connect to 5GHz while the Eufy Dot tries to use 2.4GHz—causing confusion.

To avoid this:

• Temporarily rename your 5GHz network (e.g., “HomeWiFi_5G”) so it’s clearly separate.
• Ensure your phone connects to the 2.4GHz network (e.g., “HomeWiFi_2.4G”) during setup.

4. Gather Your Wi-Fi Credentials

Have your Wi-Fi network name (SSID) and password ready. Avoid using special characters like @, #, or % in your password if possible—some users report connection issues with complex symbols during setup.

5. Charge Your Eufy Dot

If your Eufy Dot is battery-powered (like the SoloCam series), make sure it’s fully charged. A low battery can interrupt the setup process.

6. Locate the Reset Button

In case something goes wrong, know where the reset button is. It’s usually a small pinhole on the back or bottom of the device. You’ll need a paperclip or SIM tool to press it.

Step-by-Step: How to Change Internet Connection on Eufy Dot

Now that you’re prepared, let’s walk through the actual process of changing the internet connection on your Eufy Dot.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone. If you don’t have it, download it from the App Store (iOS) or Google Play (Android). Log in with your Eufy account. If you don’t have one, create it—this is required to manage your devices.

Step 2: Select Your Eufy Dot

On the home screen, tap the “+” icon or go to “Devices” and select your Eufy Dot from the list. If it’s currently offline, it may appear grayed out or show a “Disconnected” status.

Step 3: Access Device Settings

Tap on the device name to open its live view. Then, tap the gear icon (⚙️) in the top-right corner to access “Device Settings.”

Step 4: Choose “Wi-Fi Settings”

Scroll down and look for an option labeled “Wi-Fi Settings,” “Network,” or “Change Wi-Fi.” Tap it. The app will prompt you to confirm that you want to change the network.

Note: If you don’t see this option, your device may need to be reset first (see troubleshooting section below).

Step 5: Put Your Eufy Dot in Pairing Mode

To connect to a new network, your Eufy Dot must be in pairing mode. Here’s how:

• Press and hold the reset button (usually for 5–10 seconds) until you hear a voice prompt like “Ready to connect” or see a blinking blue light.
• Some models may require you to press the button twice quickly.

Once in pairing mode, the device will broadcast a temporary Wi-Fi signal that your phone can detect.

Step 6: Connect Your Phone to the Eufy Dot’s Signal

Go to your phone’s Wi-Fi settings (outside the Eufy app). Look for a network named something like “Eufy_XXXX” or “EufyCam_XXXX.” Connect to it. You may be prompted for a password—this is usually “12345678” or found in the app.

Important: Your phone will temporarily disconnect from your home Wi-Fi. This is normal. The app will guide you through reconnecting.

Step 7: Return to the Eufy App

Go back to the Eufy Security app. It should automatically detect that your phone is connected to the Eufy Dot’s signal. The app will now prompt you to select your home Wi-Fi network from a list.

Step 8: Select Your New Wi-Fi Network

Tap on the 2.4GHz network you want to connect to. If you have multiple networks, make sure you choose the correct one. Double-check the name and signal strength.

Step 9: Enter Your Wi-Fi Password

Type in your Wi-Fi password carefully. The app will encrypt and send it to your Eufy Dot. Avoid using copy-paste if possible—manual entry reduces errors.

Step 10: Wait for Connection

The app will attempt to connect your Eufy Dot to the new network. This can take 30 seconds to 2 minutes. You’ll see a progress bar or status message like “Connecting…” or “Configuring Device.”

Step 11: Confirm Success

Once connected, your Eufy Dot will emit a voice confirmation (e.g., “Wi-Fi connected”) and the app will show the device as online. You should now be able to view the live feed, receive alerts, and access recordings.

Step 12: Reconnect Your Phone to Wi-Fi

Go back to your phone’s Wi-Fi settings and reconnect to your home network. Your Eufy Dot will now communicate directly with your router.

Tips for a Smooth Connection Process

To increase your chances of success, follow these practical tips:

• Stay close to the router: Keep your Eufy Dot within 10–15 feet of your Wi-Fi router during setup. Weak signals can cause timeouts.
• Restart your router: If connection fails, power cycle your router (unplug for 30 seconds, then plug back in).
• Use a simple password: As mentioned, avoid symbols like !, @, or spaces. Stick to letters and numbers if possible.
• Disable VPNs and proxies: These can interfere with the app’s ability to communicate with your device.
• Try a different phone: If the app crashes or freezes, try using another device to complete the setup.

Troubleshooting Common Issues

Even with careful preparation, problems can arise. Here’s how to fix the most common issues when changing the internet connection on your Eufy Dot.

Issue 1: “Device Not Found” or “Connection Failed”

Cause: Your Eufy Dot isn’t in pairing mode, or the signal is too weak.

Solution:

• Press and hold the reset button again until you hear the voice prompt.
• Move closer to the router.
• Ensure no metal objects or appliances are blocking the signal.

Issue 2: App Crashes or Freezes During Setup

Cause: Outdated app or phone software.

Solution:

• Update the Eufy Security app.
• Restart your phone.
• Clear the app cache (Android) or reinstall the app (iOS).

Issue 3: Wrong Network Selected

Cause: You accidentally chose a 5GHz network or a neighbor’s Wi-Fi.

Solution:

• Go back to the network selection screen and choose the correct 2.4GHz network.
• If already connected, reset the device and start over.

Issue 4: Password Rejected

Cause: Incorrect password or special characters causing issues.

Solution:

• Double-check the password for typos.
• Try retyping it manually.
• If problems persist, temporarily change your Wi-Fi password to something simpler (e.g., “home1234”) and try again.

Issue 5: Device Still Offline After Setup

Cause: Router firewall, MAC filtering, or IP conflict.

Solution:

• Log into your router’s admin panel (usually via a web browser).
• Check if MAC filtering is enabled—if so, add your Eufy Dot’s MAC address to the allowed list.
• Disable any “Guest Network Isolation” or “AP Isolation” features.
• Ensure your router assigns IP addresses via DHCP.

Issue 6: Can’t Access Wi-Fi Settings in the App

Cause: The device is still connected to the old network and can’t communicate.

Solution:

• Perform a factory reset on your Eufy Dot.
• Press and hold the reset button for 10–15 seconds until you hear “Factory reset complete.”
• Then restart the setup process from the beginning.

How to Factory Reset Your Eufy Dot

If all else fails, a factory reset is the most reliable way to start fresh. This erases all settings and returns the device to its original state.

Steps to Reset:

1. Locate the reset button (usually a small pinhole).
2. Use a paperclip or SIM tool to press and hold the button.
3. Hold for 10–15 seconds until you hear a voice confirmation or see a light pattern change.
4. Release the button.
5. The device will restart and enter pairing mode automatically.

After resetting, follow the setup steps from the beginning. Your Eufy Dot will now behave like a brand-new device.

Maintaining a Stable Connection

Once your Eufy Dot is connected to the new network, take steps to keep it online:

• Update firmware: The Eufy app will notify you when updates are available. Install them promptly.
• Monitor signal strength: Use the app’s signal indicator to check Wi-Fi strength. If weak, consider a Wi-Fi extender.
• Avoid network congestion: Too many devices on one network can slow performance. Limit bandwidth-heavy activities during critical monitoring times.
• Regularly check device status: Open the app weekly to ensure your Eufy Dot is online and recording properly.

Conclusion

Changing the internet connection on your Eufy Dot doesn’t have to be complicated. With the right preparation and a clear step-by-step approach, you can switch networks quickly and securely. Remember to use the Eufy Security app, ensure your network is 2.4GHz, and keep your device close to the router during setup. If you run into issues, don’t panic—most problems can be solved with a reset or a few adjustments to your router settings.

By following this guide, you’ll keep your Eufy Dot connected, your home monitored, and your data secure. Whether you’re upgrading your internet or moving to a new place, you now have the knowledge to keep your smart security system running smoothly.

Stay safe, stay connected, and enjoy the peace of mind that comes with a properly configured Eufy Dot.