How to Change Network on Eufy Vacuum

Changing the network on your Eufy vacuum is essential when switching Wi-Fi networks or troubleshooting connectivity. This guide walks you through the entire process step by step, ensuring a smooth transition without losing your cleaning schedules or smart features.

Key Takeaways

• Use the EufyHome app: All network changes must be done through the official EufyHome app on your smartphone or tablet.
• Ensure 2.4 GHz Wi-Fi: Eufy vacuums only support 2.4 GHz networks, not 5 GHz or dual-band routers without 2.4 GHz enabled.
• Reset the vacuum if needed: If the vacuum won’t connect, a factory reset may be required before reconfiguring the network.
• Keep devices close: Place your phone and vacuum near the router during setup for a stronger signal and faster pairing.
• Update firmware regularly: Check for app and vacuum firmware updates to avoid compatibility issues during network changes.
• Reconnect smart home integrations: After changing networks, re-link your vacuum with Alexa, Google Assistant, or other smart home systems.
• Troubleshoot common issues: If connection fails, restart devices, check Wi-Fi password, and ensure the vacuum is in pairing mode.

How to Change Network on Eufy Vacuum: A Complete Step-by-Step Guide

So, you’ve moved to a new home, upgraded your Wi-Fi router, or simply need to switch your Eufy vacuum to a different network. No worries—changing the network on your Eufy vacuum is easier than you might think. Whether you own a Eufy RoboVac, RoboVac G30, or any other Wi-Fi-enabled model, this guide will walk you through the entire process with clear, simple instructions.

In this comprehensive how-to guide, you’ll learn how to safely and successfully change the Wi-Fi network on your Eufy vacuum. We’ll cover everything from preparing your devices and understanding network requirements to troubleshooting common connection problems. By the end, your vacuum will be back online, ready to respond to voice commands, scheduled cleanings, and remote control via the EufyHome app.

This guide is designed for all users—whether you’re a tech-savvy homeowner or just getting started with smart appliances. We’ll use plain language, avoid jargon, and provide practical tips to ensure a smooth experience. Let’s get started!

Why You Might Need to Change Your Eufy Vacuum’s Network

There are several common reasons why you might need to change the network on your Eufy vacuum:

• Moving to a new home: Your new Wi-Fi network will have a different name (SSID) and password.
• Upgrading your router: New routers often come with updated network names or security settings.
• Switching internet providers: A new provider may set up a completely different network.
• Network troubleshooting: If your vacuum keeps disconnecting, reconfiguring the network can resolve the issue.
• Sharing the vacuum with a family member: If someone else sets up the vacuum on their network, you’ll need to reconnect it to yours.

Whatever your reason, the process is straightforward—but it does require a few key steps to ensure success. Let’s dive into the preparation phase.

Before You Begin: Preparation Checklist

Before changing the network on your Eufy vacuum, take a few minutes to prepare. This will save you time and frustration later.

1. Confirm Your Vacuum Model Supports Wi-Fi

Not all Eufy vacuums have Wi-Fi capabilities. Only models with “Wi-Fi,” “Smart,” or “App Control” in the name can connect to a network. Popular Wi-Fi-enabled models include:

• RoboVac 11S (Wi-Fi version)
• RoboVac 30C
• RoboVac G30
• RoboVac L70 Hybrid
• RoboVac X8 Hybrid

If your vacuum doesn’t have Wi-Fi, you won’t be able to change networks. Check the product box or the Eufy website to confirm.

2. Download and Install the EufyHome App

The EufyHome app is essential for managing your vacuum. It’s available for free on the Apple App Store (iOS) and Google Play Store (Android). Make sure you have the latest version installed.

To update the app:

• Open the App Store or Google Play.
• Search for “EufyHome.”
• Tap “Update” if an update is available.

Using an outdated app can cause connection issues, so this step is crucial.

3. Ensure Your Wi-Fi Network Meets Requirements

Eufy vacuums only work with 2.4 GHz Wi-Fi networks. They do not support 5 GHz networks or dual-band routers that only broadcast on 5 GHz.

Here’s how to check:

• Look at your router’s settings (usually accessible via a web browser or router app).
• Confirm that the 2.4 GHz band is enabled.
• If your network name (SSID) includes “5G” or “5GHz,” it’s not compatible.

If your router combines both bands under one name (e.g., “HomeNetwork”), you may need to temporarily split them or ensure the vacuum connects to the 2.4 GHz signal. Some newer Eufy models support dual-band, but most still require 2.4 GHz.

4. Gather Your Wi-Fi Credentials

You’ll need your new Wi-Fi network’s:

• Network name (SSID): Exactly as it appears (case-sensitive).
• Password: Also case-sensitive—double-check for typos.

Write them down or keep them handy on your phone. Mistyping the password is one of the most common causes of connection failure.

5. Charge Your Vacuum

Make sure your Eufy vacuum has at least 50% battery before starting. A low battery can interrupt the setup process. Plug it into the charging dock and wait until the indicator light shows it’s charged.

6. Place Devices Near the Router

For the best signal strength, place your phone and vacuum within 10–15 feet of your Wi-Fi router during setup. Thick walls, metal objects, or other electronics can interfere with the connection.

Now that you’re prepared, let’s move on to the actual network change process.

Step-by-Step: How to Change Network on Eufy Vacuum

Follow these steps carefully to change the network on your Eufy vacuum. We’ll use the EufyHome app, which is the only way to reconfigure Wi-Fi settings.

Step 1: Open the EufyHome App

Launch the EufyHome app on your smartphone or tablet. If you’re not already logged in, enter your account credentials.

If you don’t have an account, tap “Sign Up” and follow the prompts to create one. You’ll need an email address and a secure password.

Step 2: Locate Your Vacuum in the App

Once logged in, you should see your vacuum listed on the home screen. If not, tap the “+” icon or “Add Device” to search for it.

If your vacuum appears but shows “Offline,” that’s okay—we’ll fix that during the network change.

Step 3: Access Device Settings

Tap on your vacuum’s name to open its control panel. Then, look for a gear icon or “Settings” button—usually in the top-right corner.

In the settings menu, find and tap “Wi-Fi Settings” or “Network Settings.”

Step 4: Start the Network Change Process

The app will prompt you to confirm that you want to change the network. Tap “Change Network” or “Reconnect to Wi-Fi.”

At this point, the app may ask you to put your vacuum into pairing mode. Here’s how:

• Press and hold the “Home” and “Spot Cleaning” buttons on the vacuum for 3–5 seconds.
• The vacuum will beep and the Wi-Fi indicator light will start blinking rapidly.
• This means it’s ready to connect to a new network.

If your model has a different button layout (e.g., RoboVac G30), refer to the user manual. Some models use a single “Wi-Fi” button.

Step 5: Select Your New Wi-Fi Network

The app will scan for available networks. Wait a few seconds for the list to populate.

Tap on your new Wi-Fi network name (SSID). Make sure it’s the 2.4 GHz version if your router broadcasts both bands.

If you don’t see your network, try the following:

• Move closer to the router.
• Restart your phone and reopen the app.
• Ensure the network isn’t hidden (hidden networks require manual entry).

Step 6: Enter the Wi-Fi Password

Carefully type in your Wi-Fi password. Double-check for:

• Uppercase and lowercase letters.
• Numbers and special characters (e.g., @, #, !).
• Extra spaces at the beginning or end.

The app may show the password as dots—this is normal. If you make a mistake, tap the eye icon to reveal the text and correct it.

Step 7: Wait for Connection

Tap “Connect” or “Next.” The app will send the network information to your vacuum.

This process can take 30 seconds to 2 minutes. Do not close the app or move the vacuum during this time.

You’ll see a progress bar or status message like “Connecting to network…” or “Sending configuration.”

Step 8: Confirm Successful Connection

If successful, the app will display a confirmation message: “Connected successfully” or “Wi-Fi setup complete.”

The vacuum’s Wi-Fi light should stop blinking and remain solid or turn off (depending on the model).

Your vacuum will now appear as “Online” in the app, and you can control it remotely.

Step 9: Test the Connection

Try the following to ensure everything works:

• Start a cleaning cycle from the app.
• Set a new cleaning schedule.
• Use voice commands via Alexa or Google Assistant (if previously linked).

If all functions work, congratulations—you’ve successfully changed the network!

What to Do If the Connection Fails

Sometimes, the network change doesn’t go as planned. Don’t panic—here are common issues and how to fix them.

Issue 1: “Connection Timed Out” or “Failed to Connect”

This usually means the vacuum couldn’t reach the router or the password was incorrect.

Solution:

• Double-check the Wi-Fi password.
• Move the vacuum and phone closer to the router.
• Restart your router by unplugging it for 30 seconds and plugging it back in.
• Try the setup process again.

Issue 2: Vacuum Not Entering Pairing Mode

If the Wi-Fi light doesn’t blink when you press the buttons, the vacuum may not be responding.

Solution:

• Ensure the vacuum is charged (at least 50%).
• Press and hold the buttons for a full 5 seconds.
• Try a different button combination (check your model’s manual).
• Restart the vacuum by turning it off and on.

Issue 3: App Can’t Find the Vacuum

If the app doesn’t detect your vacuum during setup, it may still be connected to the old network.

Solution:

• Put the vacuum in pairing mode (as described above).
• Make sure your phone is connected to the same Wi-Fi network you’re trying to connect the vacuum to.
• If that doesn’t work, perform a factory reset (see next section).

Issue 4: Wi-Fi Light Blinks Slowly or Stays Off

A slow blink usually means the vacuum is trying to connect but failing. No light may indicate a hardware issue.

Solution:

• Wait a few minutes—sometimes it takes time.
• Restart the vacuum.
• Check for firmware updates in the app under “Device Settings” > “Firmware Update.”
• Contact Eufy support if the issue persists.

When to Perform a Factory Reset

If you’ve tried everything and your vacuum still won’t connect, a factory reset may be necessary. This erases all settings and returns the vacuum to its original state.

Warning: A factory reset will delete cleaning maps, schedules, and saved preferences. Only do this as a last resort.

How to Factory Reset Your Eufy Vacuum

The steps vary slightly by model, but here’s the general process:

• Turn off the vacuum.
• Press and hold the “Home” and “Spot Cleaning” buttons for 10–15 seconds.
• The vacuum will beep loudly and all lights will flash.
• Release the buttons. The vacuum will restart.

After the reset, the vacuum will no longer be connected to any network. You’ll need to set it up from scratch using the EufyHome app—just like the first time.

Reconnecting to Smart Home Systems

After changing the network, your vacuum may no longer respond to voice commands from Alexa or Google Assistant. You’ll need to re-link it.

For Amazon Alexa:

• Open the Alexa app.
• Go to “Devices” > “Add Device” > “Vacuum” > “Eufy.”
• Follow the prompts to discover and link your vacuum.

For Google Assistant:

• Open the Google Home app.
• Tap “+” > “Set up device” > “Works with Google.”
• Search for “Eufy” and log in to your Eufy account.
• Grant access and complete the setup.

Once linked, you can say commands like “Hey Google, start the vacuum” or “Alexa, clean the living room.”

Tips for a Smooth Network Change

Here are some pro tips to make the process even easier:

• Use a strong Wi-Fi signal: Weak signals cause connection drops. Consider a Wi-Fi extender if your home is large.
• Avoid network congestion: If many devices are connected, temporarily disconnect some to free up bandwidth.
• Update firmware regularly: Eufy releases updates to improve connectivity and performance. Check monthly.
• Keep the app updated: New app versions often fix bugs related to network setup.
• Use a consistent network name: If you have multiple routers (e.g., mesh systems), ensure they all use the same SSID and password.

Conclusion

Changing the network on your Eufy vacuum is a simple process when you follow the right steps. By using the EufyHome app, ensuring your Wi-Fi is 2.4 GHz, and carefully entering your credentials, you can reconnect your vacuum in just a few minutes.

Remember to prepare in advance, test the connection afterward, and troubleshoot common issues if they arise. And don’t forget to re-link your smart home assistants for full functionality.

With your vacuum back online, you’ll enjoy seamless remote control, scheduled cleanings, and voice commands—making your smart home even smarter. Happy cleaning!