How to Change Time on Eufy Doorbell

Changing the time on your Eufy doorbell ensures accurate timestamps for recordings and alerts. This guide walks you through the process using the Eufy Security app, covering setup, troubleshooting, and best practices for reliable timekeeping.

Key Takeaways

• Use the Eufy Security app: All time adjustments are made through the app, not the physical device.
• Enable automatic time sync: Let your phone’s network time keep your doorbell accurate without manual updates.
• Check time zone settings: Incorrect time zones cause time display errors even if the clock is synced.
• Ensure stable Wi-Fi: A strong connection is required for time synchronization to work properly.
• Update firmware regularly: Outdated software can cause time and syncing issues.
• Manual override is limited: You cannot manually set the time on the doorbell itself—only via the app.
• Restart if needed: A simple reboot can resolve temporary syncing problems.

How to Change Time on Eufy Doorbell: A Complete Step-by-Step Guide

Have you ever noticed that your Eufy doorbell’s recordings show the wrong time? Maybe a visitor came by at 3:00 PM, but the video timestamp says 11:00 AM. Or perhaps daylight saving time passed, and your doorbell hasn’t adjusted. These time discrepancies can be frustrating, especially when you rely on accurate timestamps for security or evidence.

The good news? You can easily fix the time on your Eufy doorbell—and you don’t need to be a tech expert to do it. In this comprehensive guide, we’ll walk you through everything you need to know about changing the time on your Eufy doorbell. Whether you’re using a Eufy Video Doorbell 2K, Eufy Doorbell Dual, or any other model in the Eufy Security lineup, the process is similar and straightforward.

By the end of this guide, you’ll understand:

• Why your Eufy doorbell might show the wrong time
• How to sync the time using the Eufy Security app
• How to enable automatic time updates
• How to troubleshoot common time-related issues
• Best practices to keep your doorbell’s clock accurate long-term

Let’s get started!

Why Is the Time on My Eufy Doorbell Wrong?

Before we dive into the solution, it’s helpful to understand why your Eufy doorbell might be showing the incorrect time. There are several common reasons:

1. Time Zone Mismatch

Your Eufy doorbell pulls time information from your smartphone via the Eufy Security app. If your phone’s time zone is set incorrectly, the doorbell will reflect that wrong time. This is especially common after traveling or if you’ve recently moved to a new region.

2. Daylight Saving Time (DST) Not Adjusted

Some devices don’t automatically adjust for daylight saving time. If your phone hasn’t updated for DST, your doorbell won’t either—even if it’s supposed to sync automatically.

3. Weak or Unstable Wi-Fi Connection

Time synchronization requires a stable internet connection. If your doorbell frequently loses Wi-Fi, it may fail to receive updated time data from the app or server.

4. Outdated Firmware

Eufy regularly releases firmware updates that improve performance, fix bugs, and enhance features—including time accuracy. If your doorbell hasn’t been updated in a while, it might not sync time correctly.

5. App or Device Glitches

Sometimes, temporary software glitches can cause the time to freeze or display incorrectly. A simple restart often resolves these issues.

Now that you know the possible causes, let’s move on to the solution.

How to Change Time on Eufy Doorbell Using the Eufy Security App

The Eufy doorbell doesn’t have a physical interface for setting the time. Instead, all time-related settings are managed through the Eufy Security mobile app. This app acts as the control center for your entire Eufy smart home ecosystem, including doorbells, cameras, and sensors.

Here’s how to change or correct the time on your Eufy doorbell:

Step 1: Open the Eufy Security App

Make sure you have the latest version of the Eufy Security app installed on your smartphone. You can download it from the Apple App Store (for iPhone) or Google Play Store (for Android).

Once installed, open the app and log in with your Eufy account credentials. If you don’t have an account, you’ll need to create one—this is required to manage your devices.

Step 2: Select Your Doorbell Device

On the home screen of the app, you’ll see a list of all your connected Eufy devices. Tap on the icon or name of your doorbell to access its settings.

If you have multiple doorbells or cameras, make sure you select the correct one. The device name usually includes the model (e.g., “Doorbell 2K”) and may have a custom name you assigned during setup.

Step 3: Navigate to Device Settings

Once you’re on the doorbell’s live view or playback screen, look for a gear icon (⚙️) or “Settings” button—usually located in the top-right corner. Tap it to open the device settings menu.

Step 4: Find the Time or System Settings

In the settings menu, scroll down until you find an option labeled “System”, “Device Info”, or “Time Settings”. The exact wording may vary slightly depending on your doorbell model and app version.

Tap on this option to proceed.

Step 5: Enable Automatic Time Sync (Recommended)

Inside the time settings, you’ll see an option like “Sync Time with Phone” or “Automatic Time Update”. Make sure this toggle is turned ON.

When enabled, your doorbell will automatically sync its internal clock with the time on your smartphone. This ensures that the time stays accurate, even after daylight saving changes or travel.

Pro Tip: Always keep this setting enabled unless you have a specific reason to disable it. Manual time adjustments are not supported on Eufy doorbells, so automatic syncing is your best bet for accuracy.

Step 6: Verify Your Phone’s Time and Time Zone

Since the doorbell syncs with your phone, it’s crucial that your phone’s time and time zone are correct. Here’s how to check:

• On iPhone: Go to Settings > General > Date & Time. Turn on “Set Automatically” to let your iPhone sync with network time. Confirm the correct time zone is selected.
• On Android: Go to Settings > System > Date & Time (or General Management > Date & Time on Samsung). Enable “Automatic date & time” and “Automatic time zone”.

If your phone’s time is wrong, correct it first. Then return to the Eufy app and check if the doorbell’s time updates.

Step 7: Restart Your Doorbell (If Needed)

After making changes, it’s a good idea to restart your doorbell to ensure the new settings take effect. Here’s how:

• For wired doorbells: Turn off the power at the circuit breaker for 10 seconds, then turn it back on.
• For battery-powered doorbells: Remove the battery for 10 seconds, then reinsert it.

Once the doorbell reboots and reconnects to Wi-Fi, check the app to see if the time is now correct.

How to Manually Trigger a Time Sync

Even with automatic syncing enabled, there may be times when you want to force an immediate update—like after traveling across time zones or when troubleshooting.

Unfortunately, Eufy doorbells don’t have a “Sync Now” button. However, you can simulate a manual sync by doing the following:

Step 1: Change Your Phone’s Time Zone Temporarily

Go to your phone’s date and time settings and manually change the time zone to a different one (e.g., from Pacific to Eastern). Wait 30 seconds.

Step 2: Switch Back to the Correct Time Zone

Change the time zone back to your actual location. This forces your phone to refresh its time data from the network.

Step 3: Open the Eufy App and Reopen Doorbell Settings

Return to the Eufy Security app, go back into your doorbell’s settings, and check the time. In most cases, the doorbell will pick up the corrected time within a few minutes.

This method isn’t officially documented by Eufy, but many users report success with it—especially after daylight saving transitions.

Troubleshooting Common Time Issues on Eufy Doorbell

Even with the correct settings, you might still encounter time problems. Here’s how to fix the most common issues:

Issue 1: Time Is Still Wrong After Syncing

Solution: Double-check your phone’s time and time zone. Also, ensure your doorbell has a strong Wi-Fi signal. Weak connectivity can delay or prevent time updates. Try moving your router closer or using a Wi-Fi extender.

Issue 2: Time Resets After Power Loss

Solution: Eufy doorbells have a small internal battery that keeps the clock running during brief power outages. However, if the power is off for more than a few hours, the clock may reset. Once power is restored and the doorbell reconnects to Wi-Fi, it should sync the correct time automatically—as long as automatic sync is enabled.

Issue 3: Daylight Saving Time Not Applied

Solution: Make sure your phone’s “Automatic time zone” setting is on. If it’s off, your phone won’t adjust for DST, and neither will your doorbell. Also, check that your region observes DST—some areas (like Arizona and Hawaii) do not.

Issue 4: App Shows “Time Sync Failed”

Solution: This error usually indicates a connectivity issue. Try the following:

• Restart your doorbell
• Restart your router
• Reinstall the Eufy Security app
• Update your doorbell’s firmware (see below)

Issue 5: Time Drifts Over Time

Solution: If your doorbell’s clock gradually becomes inaccurate, it may be due to a weak Wi-Fi signal or outdated firmware. Ensure your doorbell is within range of your router and update the firmware regularly.

How to Update Your Eufy Doorbell’s Firmware

Firmware updates often include fixes for time syncing and other performance issues. Here’s how to check for and install updates:

Step 1: Open the Eufy Security App

Go to the home screen and select your doorbell.

Step 2: Go to Device Settings

Tap the gear icon to access settings.

Step 3: Look for “Firmware Update”

Scroll down to find “Firmware Version” or “Update Firmware”. If an update is available, you’ll see a prompt to install it.

Step 4: Install the Update

Tap “Update” and wait for the process to complete. Do not disconnect power or close the app during the update. The doorbell will restart automatically when done.

Note: Firmware updates require a stable Wi-Fi connection and may take 5–10 minutes. It’s best to perform updates when you’re home and not expecting frequent doorbell activity.

Best Practices for Accurate Timekeeping on Eufy Doorbell

To keep your Eufy doorbell’s time accurate and reliable, follow these best practices:

1. Keep Automatic Time Sync Enabled

This is the easiest and most effective way to ensure your doorbell always shows the correct time. Don’t disable it unless absolutely necessary.

2. Use a Strong Wi-Fi Signal

Place your doorbell within range of your router, or use a Wi-Fi extender. A strong signal ensures consistent communication with the Eufy servers for time updates.

3. Update Firmware Regularly

Check for firmware updates every few months. Eufy often releases improvements that enhance stability and accuracy.

4. Avoid Manual Time Changes on Your Phone

If you manually set your phone’s time (instead of using automatic sync), your doorbell will follow suit. Always use automatic time settings on your phone.

5. Restart Your Doorbell Monthly

A simple reboot can clear temporary glitches and refresh connections. Make it a habit to restart your doorbell once a month.

6. Check Time After Travel

If you travel across time zones, verify that your phone and doorbell have updated to the new time. If not, use the manual sync trick mentioned earlier.

Conclusion

Changing the time on your Eufy doorbell is simple—once you know where to look. Unlike traditional doorbells, Eufy devices rely entirely on the Eufy Security app and your smartphone for timekeeping. By enabling automatic time sync, keeping your phone’s settings correct, and maintaining a strong Wi-Fi connection, you can ensure your doorbell always displays the accurate time.

Remember, you can’t manually set the time on the doorbell itself. All adjustments happen through the app. If you encounter issues, try restarting your device, updating firmware, or checking your network connection.

With the steps and tips in this guide, you’ll never be confused by incorrect timestamps again. Your Eufy doorbell will stay in sync, giving you peace of mind and reliable security footage—down to the exact minute.

Now go ahead, open that app, and make sure your doorbell knows what time it is!