How to Change Time on Eufy Remote

This guide walks you through how to change the time on a Eufy remote with clear, simple instructions. Whether you’ve just moved to a new time zone or daylight saving time has shifted the clock, you’ll learn how to keep your Eufy system in sync effortlessly.

Key Takeaways

• Most Eufy remotes sync time automatically via the Eufy Security app, so manual changes are rarely needed.
• Time settings are managed through the app, not directly on the remote itself—this ensures accuracy and consistency.
• Ensure your phone and Eufy devices are on the same Wi-Fi network to avoid syncing issues during setup.
• Daylight saving time adjustments happen automatically if your app settings are configured correctly.
• Factory resetting the remote may be necessary if time sync fails repeatedly.
• Always check for app and firmware updates—outdated software can cause time discrepancies.
• Contact Eufy support if the time still won’t update after troubleshooting.

How to Change Time on Eufy Remote: A Complete Guide

If you’ve ever noticed that your Eufy remote shows the wrong time—or worse, your security cameras or doorbells are logging events at the incorrect hour—you’re not alone. Many users assume they can manually adjust the time directly on the remote, but the truth is, Eufy devices are designed to sync time automatically through the Eufy Security app. This guide will walk you through exactly how to change the time on a Eufy remote, clarify common misconceptions, and help you keep your smart home system running smoothly and accurately.

Whether you’ve just moved across time zones, daylight saving time has shifted the clock, or you’re setting up a new Eufy device, getting the time right is essential. Accurate timestamps are crucial for reviewing security footage, scheduling automations, and ensuring your devices operate as expected. The good news? It’s easier than you think—once you know where to look.

In this comprehensive guide, you’ll learn:
– Why Eufy remotes don’t have manual time settings
– How to update the time via the Eufy Security app
– Step-by-step instructions for syncing time across devices
– Troubleshooting tips for stubborn time sync issues
– Best practices to avoid future time discrepancies

Let’s dive in and get your Eufy remote showing the correct time—fast.

Why You Can’t Change Time Directly on the Eufy Remote

Before we get into the steps, it’s important to understand a key design choice Eufy has made: the time on your Eufy remote is not set manually. Unlike traditional TV remotes or digital clocks, Eufy remotes don’t have a built-in clock that you can adjust with buttons. Instead, they pull time data from the Eufy Security app, which syncs with your smartphone and internet connection.

This approach has several advantages:
– It ensures all your Eufy devices—cameras, doorbells, sensors, and remotes—show the same accurate time.
– It automatically adjusts for daylight saving time and time zone changes.
– It reduces user error and simplifies the setup process.

So, if you’re looking for a “time” button or a settings menu on your remote, you won’t find one. The remote itself is essentially a transmitter that communicates with your Eufy hub or camera, and the hub gets its time from the app. This means that to change the time, you need to go through the Eufy Security app on your smartphone or tablet.

Prerequisites: What You’ll Need Before Starting

Before you begin the process of updating the time on your Eufy remote, make sure you have the following:

A Compatible Eufy Remote

Not all Eufy devices come with a remote, and not all remotes are the same. Common models include the Eufy Remote for Security Cameras (like the SoloCam or Indoor Cam series) and the remote that pairs with the Eufy Video Doorbell. Confirm your remote is compatible with the Eufy Security app—most modern Eufy remotes are.

The Eufy Security App Installed

Download the official Eufy Security app from the Apple App Store (iOS) or Google Play Store (Android). Make sure it’s the latest version to avoid compatibility issues.

Your Smartphone or Tablet

You’ll need a mobile device to access the app and manage your Eufy system. Ensure it’s connected to the same Wi-Fi network as your Eufy devices.

Stable Internet Connection

A reliable Wi-Fi connection is essential for syncing time data. If your internet is spotty, the app may fail to update the time correctly.

Your Eufy Account Logged In

You must be logged into your Eufy account in the app. If you haven’t created one yet, do so before proceeding.

Once you’ve confirmed these prerequisites, you’re ready to begin.

Step-by-Step: How to Change Time on Eufy Remote via the App

Now that you understand how Eufy handles time, let’s go through the actual process. Follow these steps carefully to ensure your remote displays the correct time.

Step 1: Open the Eufy Security App

Launch the Eufy Security app on your smartphone or tablet. If you’re not already logged in, enter your email and password to access your account.

Step 2: Navigate to Device Settings

Once inside the app, you’ll see a list of your connected Eufy devices. Tap on the device that’s paired with your remote—this could be a camera, doorbell, or security hub. For example, if you have a Eufy SoloCam S40, tap on that device.

Step 3: Access System or General Settings

Inside the device’s menu, look for a section labeled “Settings,” “Device Settings,” or “System.” This is where you’ll find options related to time, date, and synchronization.

Step 4: Check Time Zone and Date/Time Settings

Look for a setting called “Time Zone” or “Date & Time.” Tap on it. Here, you’ll see:
– The current time zone your device is using
– Whether “Automatic Date & Time” is enabled

If “Automatic Date & Time” is turned on, your device will sync with your phone’s time and adjust for daylight saving automatically. This is the recommended setting.

Step 5: Adjust Time Zone (If Needed)

If you’ve recently moved or are in a different time zone, make sure the correct time zone is selected. Tap on the time zone field and choose your current location from the list. The app will update the time accordingly.

Step 6: Force a Time Sync

Sometimes, the time may not update immediately. To force a sync:
– Exit the app completely (close it from your recent apps list)
– Reopen the app
– Wait 30–60 seconds for the device to reconnect and sync

You can also try toggling the device off and on within the app to refresh the connection.

Step 7: Verify the Time on Your Remote

After syncing, check your Eufy remote. The time should now reflect the correct local time. If your remote has a display (like some video doorbell remotes), the updated time should appear within a few minutes.

How to Ensure Automatic Time Sync Works Properly

To avoid future time issues, it’s important to keep your Eufy system configured for automatic time updates. Here’s how:

Enable Automatic Date & Time

In the Eufy Security app, go to your device settings and make sure “Automatic Date & Time” is turned on. This setting uses your phone’s system time, which is typically synced with network time servers for accuracy.

Keep Your Phone’s Time Accurate

Your Eufy devices rely on your smartphone’s time. Go to your phone’s settings and ensure “Automatic Date & Time” is enabled. On iPhone, this is under Settings > General > Date & Time. On Android, it’s usually under Settings > System > Date & Time.

Update the Eufy App Regularly

Eufy frequently releases app updates that improve performance and fix bugs—including time sync issues. Check your app store monthly for updates and install them promptly.

Check for Firmware Updates

Outdated firmware on your Eufy devices can cause sync problems. In the Eufy app, go to Device Settings > Firmware Update to see if an update is available. Install it if prompted.

Troubleshooting: What to Do If the Time Won’t Update

Even with the correct settings, you might encounter issues where the time on your Eufy remote doesn’t change. Here are common problems and how to fix them.

Problem: Time Is Still Wrong After Syncing

If the time hasn’t updated after following the steps above, try the following:
– Restart your Eufy device (unplug it for 10 seconds, then plug it back in)
– Restart your smartphone
– Reconnect your phone to Wi-Fi
– Force close and reopen the Eufy app

Problem: Remote Shows No Time or Blank Display

This could indicate a low battery or connection issue. Replace the remote’s battery (usually a CR2032 coin cell) and re-pair it with your device through the app.

Problem: Time Jumps or Resets Frequently

This may be due to a weak Wi-Fi signal or interference. Move your Eufy device closer to your router or use a Wi-Fi extender. Also, ensure no other devices are causing signal disruption.

Problem: Daylight Saving Time Didn’t Adjust

If the time didn’t shift forward or back during daylight saving, check that:
– Your phone’s automatic time setting is on
– Your Eufy app is updated
– Your time zone is correctly set

If all else fails, manually adjust the time zone temporarily (e.g., switch to a neighboring zone and back) to trigger a refresh.

Problem: App Says “Sync Failed” or “Connection Lost”

This usually means your device isn’t communicating with the app. Try:
– Re-pairing the remote with your device
– Resetting the Eufy hub or camera
– Checking your router’s firewall settings (some block Eufy traffic)

How to Factory Reset Your Eufy Remote (Last Resort)

If the time still won’t update and you’ve tried all troubleshooting steps, a factory reset may be necessary. This will erase all settings and allow you to set up the remote as new.

Step 1: Locate the Reset Button

Most Eufy remotes have a small reset button, usually on the back or side. You’ll need a paperclip or SIM tool to press it.

Step 2: Press and Hold the Reset Button

Press and hold the reset button for 10–15 seconds until the LED light flashes or changes color. This indicates the reset is in progress.

Step 3: Re-Pair the Remote

After resetting, open the Eufy Security app and follow the setup instructions to pair the remote with your device again. During setup, the app will sync the correct time automatically.

Note: A factory reset will remove any custom settings, so use this only if other methods fail.

Best Practices to Avoid Time Issues in the Future

Once your time is correctly set, follow these tips to prevent future problems:

Keep All Devices on the Same Network

Ensure your phone, Eufy devices, and router are all connected to the same Wi-Fi network. Mixed networks (e.g., 2.4GHz and 5GHz) can cause sync delays.

Avoid Manual Time Changes on Your Phone

If you manually set your phone’s time, it can confuse your Eufy system. Always use automatic time settings.

Monitor for App and Firmware Updates

Set a monthly reminder to check for updates in the Eufy app and on your devices.

Use a Stable Power Source

Power outages or unstable electricity can reset device clocks. Use a UPS (uninterruptible power supply) if you live in an area with frequent outages.

Document Your Time Zone Settings

If you travel often, note your home time zone so you can quickly verify settings when you return.

Conclusion

Changing the time on your Eufy remote isn’t about pressing buttons on the remote itself—it’s about managing time through the Eufy Security app. By understanding how Eufy syncs time automatically, you can ensure your devices stay accurate and reliable. Whether you’re adjusting for daylight saving, moving to a new time zone, or troubleshooting a sync issue, the steps in this guide will help you keep your smart home running smoothly.

Remember: the key to success is enabling automatic time sync, keeping your app and firmware updated, and ensuring a strong Wi-Fi connection. If you follow these best practices, you’ll rarely need to worry about the time on your Eufy remote again.

And if you ever run into trouble, don’t hesitate to reach out to Eufy’s customer support—they’re known for responsive and helpful service. With the right setup, your Eufy system will keep perfect time, giving you one less thing to worry about in your busy life.